Just went for a simple oil change, but they were ready and waiting for me. They got it done real quick and I was good to go. In fact, i hadnt even returned from walking to Menards for a quick shopping trip when they called informing it was ready.Look for their mailer coupons, thats what brought me in!
I have been a Lyft driver for 5 years and it is imperative that my car is in excellent condition. Melissa and her team of experts provide me with professional quality care that keeps me on the road daily. I appreciate that.
I was there last Friday to get my brakes did. They are awesome. Melissa was fantastic as was all the other workers they are fast and honest about the services. This is my where I will be taking my car for service now. Way to go cars. They make you feel at home
HONEST! HONEST! TRULY HONEST! AFFORDABLE! I took two of my automobiles to Car-X vs the dealer/local mechanic shop in the last month and I could not be happier!!!! No auto repair shop in my 32yrs of driving beat the service, personal attention and the quality of repairs that were made to my cars recently at the Schererville facility!! Jacob and the whole crew are simply out to do one thing, get you back on the road at an affordable price! Jacob was especially helpful explaining to me that my left front rotor on my Ford Escape was just warped. I didn’t need an entirely new brake job as a few others in the area told me before I was recommended to Car-X by my wife’s family. I was so impressed by the friendly and courteous attitude from the crew, I took my Toyota in 2 days later for brakes and Jacob again was beyond honest! The Toyota needed a simple brake adjustment in the rear drums vs new brakes which saved me hundreds of dollars!! These guys are just the BEST repair shop in the region/lake county Indiana by far from my experience!! Everything was explained in detail with care with attention to my questions. Jacob also took the time to explain all warranties and extra value options that were availalble to me as well! A really nice guy who is truly there to help! Lastly, would you believe they follow up a few days later to make sure I am still happy with my repairs? :) INCREDIBLE service that simply doesn’t seem to exist, especially with auto repair! I cannot say enough about Car-X in Schererville! Thanks again everyone!
Went in for fluid changes and to check a noise from the front end when turning the steering wheel. Was told that the front struts needed replacing. Had all the work done and the total was around $1400. I still have the front end noise but only occasionally and not as audible as before. Also the headliner above the driver side door looks like someone wiped their greasy hands all over it . Same with the inside door panel. Very unprofessional and I won’t be returning.
Great service very friendly! Thank you employees and staff great experience! Melissa is awesome! So are the guys who worked on my vehicle
Stopped by for a wheel balance after waiting an hour they said I needed new tires and wont waste their time after wasting mine
They went above and beyond to help this single momma save money. They got me a free estimate and showed me the broken parts will be having them do the work. I wish I had gotten the name of the man who did the inspection he was amazing as was melissa I believe her name was they have my business from now on. Thank you so much
Have a free estimate, friendly guy! I was supposed to go back but I had an accident and couch ridden for a few days
Very courteous and kind cashier that helped me and one of the service mechanics help me also Im handicapped and I need your help in and out of my vehicle thank you once again
The worst customer service in the Tri-Town area.No wonder it has changed owners numerous times in the past decade.There are way to many great shops in the area to deal with people that dont care about you or your car.You will regret spending your money at this place.
They are the best Jacob is always honest and extremely helpful. It’s difficult as a woman to find a mechanic who won’t take advantage of your ignorance trust me I have horror stories! But I don’t have to worry about that here! They are the only ones I trust to take care of my car!
Amazing experience! Dropped off the vehicle with speedy an excellant service by Melissa I recommend CarX.
Great service, reasonable pricing, & local. Hard to beat.
Great service. Extremely helpful and gave me a great deal
Fast efficient service. Friendly staff.
The technicians are knowledgeable and happy to help, and the owner will tell you exactly how it is, and won’t dance around telling you lies about your car to make a buck. They are the most honest, dependable technicians I know, and I will be returning to them in the future. Thank you
Very friendly and helpful staff. Melissa was great!
Alan and his team in Peoria are very professional and I am quite pleased with my new tires. They have a good after-sale program, i.e, tire maintenance that ensures added life to the tires. Good job all around.
I had the pleasure of encountering Jacob Kokinda (store manager). He was beyond informative. I initially went in for an oil change. I was amazed at how reasonable their oil change prices were. I was, (no kidding), paying a little over double at jiffy lube in Griffith Indiana. Jacob actually physically took me to my car and showed me any and all possible things to keep an eye on for future repairs. He wasn’t trying to push any fixings on me, he just wanted me to be aware of my car and signs of future upkeep..
In and out with great service and price!
Car X in Schererville is awesome. The owner Jacob is so good to work with. My wife feels very comfortable talking to him about her car needs. She feels that he is super honest. She had to have a battery replaced last Wednesday. He took her right away in the afternoon and by closing time the car was ready. The battery cost was below other places like Walmart. It was a powerful 730 cranking amp battery with a great warranty.Jacobs helper Mike was awesome also, He did the work on her car. He was a pleasant, young man.Thank you guys. You were great. We will be back.
Im satisfied. The guy was able to quickly look at my car to help aleveate the concern I had. Thanks.
I have used them for years because they wont sell you something you dont need.
Very clean shop and waiting room. Did some extensive work on my car.... was reasonable, and professional. Front desk gentleman was extremely nice and tried his best to keep our expense down. Would go back and highly recommend .
Called 10 mins after open and told them my brakes stopped working on the way to work. - Jacob, was the guys name, got me in first thing after open and they let me know the problem with visuals immediately. He also offered options and reasons why each option may or may not be ideal. Price was reasonable and the work was done before I was off work.Best experience I’ve had at any car place.
Great place to get an oil change! I had a busy day and was DREADING getting an oil change. Other places can take hours with the slow work. Car X is different. They are fast and thorough in their work. Definitely happy with my service. This is definitely a place I will come back to! Michael also did great work with the car. He was careful and a great people person. Hes one of the best
Had a great experience with Jacob and Larry today helping me with an after market exhaust that I installed that needed adjustment. Everything now works great. Both of them were professional, very helpful, knowledgeable, and personal. Shop is also very clean with a good selection of magazines to help pass the time. Pricing was very reasonable. Very happy and I highly recommend for your auto needs.
Jacob is very knowledgeable and he diagnosed the problem and came up with a viable, reasonably priced solution. It was a Saturday and he got me in and out in a timely manner. Would highly recommend Jacob and team to anyone looking for good, honest mechanics, which are hard to find!
Excellent customer service!!! Very polite and friendly atmosphere. Clean organized facility. Extremely fair pricing.If there were a dozen shops on my block, I would still drive an hour or more to the Schererville location.
This place is incredible. They truly take time to explain what problems you have in a way that allows you to make informed decisions. They seem to be unparalleled in pricing and give great results. I go there for everything I need.
These guys are great! Ive always gone to Car-X to get work done and Ive never been disappointed. Michael and his techs were great from the moment I arrived to when I left. He kept me updated on everything that was going on with my vehicle and his suggestions on what would have to be done to fix any problems. He also quoted me prices on major work that needed to be done and Im thankful for that. Definitely go check this place out guys!! And thanks again for your help Michael!!
I am exceptionally pleased with this location. The customer service is great and the prices are extremely reasonable for any service. The manager Jacob is very professional, nice, informative, and concerned with my needs. This is definitely my place of choice for any of my automotive needs. Do yourself a favor and give them a visit. You will be glad that you did.
Ive been been a customer at this location for many years and the majority of those years there was always a different manager. None of them stood out until now. The current Manager Jacob is hands down amazing; trustworthy, kind, goes above and beyond, knowledgeable and open to the customers requests and concerns. Car X should use Jacob as an example throughout the business and do what they can to retain him.
They take anxiety out of car repairs! Quality work, great customer service, and fair pricing! I recommend them to everyone. Thank you Jacob and the Car X team!
The techs here are great! I brought my car in on a Saturday morning knowing that my wheel hub bearing was probably about to completely fail. They worked with me to make sure I got it looked at even though they were busy. Ultimately, they found which one was failing and replaced it. It was a bit of a wait but totally worth it. They continually checked in with me while I waited and showed me everything they found wrong on my car. They were very polite and sharp! I thought I might need new breaks, but they told me I had more time on them. I honestly think that wouldnt happen at every shop. I know mechanics have taken advantage of my lack of knowledge before and taken my money even when they didnt have to. These guys were honest, I cant tell you how great that feels! By the way, my care sounded great after they replaced the bearing. It has been riding smooth and sounding great ever since. Thanks Car X!!!
I went in for brake inspection and had the pleasure of Jacob servicing me. He was very knowledgeable about the parts and their mechanisms of action. Explaination on what and why I needed was given in terms that I understood. Price was competitive with other places I researched. Overall great customer service!
Great sales service. Will not sell you what you do not need. Very informative explains to you and shows you. Reasonable prices. I strongly recommend them! I will return when I need service on my vehicle! Jacob was great!
I appreciate the honest assessment and recommendations made here. I assumed I needed new break pads and Jacob provided an honest assessment and answered my many questions so I could make the best decision. He walked me through, and showed me my current pads and rotors. I would refer my family and friends.
Made an appointment on line, very easy to do. Great service at a reasonable price. Jacob is friendly and his courtesy is awesome. Takes the time with each customer to show and fully explain each issue.
Excellent experience both times Ive visited. I did business with Jacob, the manager; he was very helpful, respectful, and communicative. The location is great as I went across the street and watched a movie while I waited on a brake job. I was not offered anything that wasnt necessary for my car, I was not pressured into a questionable purchase. All of my questions were answered. Oil change price was fair. All the parts I needed were in stock. I will repeat!
They always do a great job. I needed some work done on my car recently and they got me in and out very quickly even though they were short a mechanic that day and it was a saturday. Another time I brought in some new headlights asking them to replace the old ones for me which they did free of charge
This business provides top-notch service. The employees are polite and professional and provide repairs in a timely manner. I never feel pressured with the typical up-selling you find at most repair shops. Prices are reasonable and there are never any surprises. We now take all of our vehicle repairs to this Car-X!
The only place I’ve been going to for my oil changes now, always fast and easy. Never had any problems, workers are always very nice and helpful. Good affordable prices as well. Great service
Been here several times for oil changes. They always get me in right away and do a quality job, not like some of the headaches of other oil change places. Mike is extremely helpful and professional. Will definately keep coming back.
This is my go to shop for any work that I need done on my car. These guys are on it, and they never try to push you to get work done that isnt needed like most car shops do. Jacob was extra helpful at explaining to me something that was needed for my car and even offered to put the part on at no charge whenever I decide to order it. I will definetly be back for that and for my regular oil changes!
I was very weary about walking into this place based on the reviews I saw. I was pleasantly surprised at what excellent service I received! I walked in to get a oil change I was in and out in 15 minutes. Jimmy the manager was most insightful and thorough with explaining to me the condition of my car. The prices are also very reasonable and I would recommend to give them another chance because theyre under new ownership.
I stopped in here like right at close and the gentleman whose name I did not catch but he had a shaved head, helped me with my wiper. I tried tightening it myself but no luck. Brought it in we got the cap off re tightened it and boom it was fixed. I appreciate your assistance and will definitely have your shop as a go to from now on.Thank you,William
This place is amazing my mother had a issue with a tire that blew out.Jacob was very professional and helpful over the phone so that set the standard of what to expect when our vehicle was towed in.Jacob called us just to let us know that the vehicle had just arrived and they would start with a free inspection to ensure it was safe.When we arrived Jacob walked us out to the vehicle he had two different tires that meet our criteria of what we were looking for he also showed us the underneath the vehicle to show us it was safe.Update he even called to make sure our experience was great and if they could do anything different to make our stay more pleasant.I have never had this kind of experience with any other mechanical repair center, but do yourself a favor go see Jacob and crew for quality work and a exceptional customer service!!!!
Jacob was amazing. Typically you go to the car mechanic thinking it’s going to cost an arm and a leg. My husband thought we needed brakes, so when I got the call that we did NOT, in fact, need brakes I was thrilled! And even better was that Jacob told me there would be no charge for the inspection!!! I feel that some people might take advantage of someone thinking they would need work done and completing the work regardless just to make a buck! But that was not the case with Jacob! We will definitely return when we do need brakes!
Men here genuinley care about your safety in your vehicle, and wont nickel and dime you. They offer you flexible spending packages, but do not push you into the more expensive option like the dealers do.Will always give them my business going forward
Great service and great people to do business with. Jacob didnt try to sell me anything I didnt need and was very clear and honest when discussing the condition of my car. With so many auto shops in the near vicinity to compete with Id go to them 1st. I highly recommend them.
I was very pleased with the service I received. Jacob the manager was great.He explained everything that needed to be done, gave me some options, and then proceeded to get it done. My truck rides like new. Great customer service - Jacob even called to follow up to make sure I was satisfied.
The service here is wonderful. Car Minus, said that I needed a $447 repair to my vehicle. I took their written diagnosis to Car X. Car X did an inspection. Car X found the leak and Car X showed it to me. Car X fixed the problem for $11. Jacob and the professionals at Car X saved me from paying $447 for repairs that I DID NOT NEED! Ladies, Car X mechanics are mechanics we can trust.
Ive put of clearing check engine codes for months. The manager at CarX Jacob was extremely helpful along with his techs to clear out 5 codes. I just do not have time to do this myself...and I do not trust mechanics...dangerous combo. These guys are good, and communicate honesty. I will be back.
Took in a recently purchased vehicle for an oil change. The crew did a great job providing me with information and estimates for maintenance needed without pressuring to make a sale. Michael was very courteous and professional and made a priority to get me in and out in a timely manner. Ill return here in the future.
The crew here are top notch, the prices are very reasonable, and the work is flawless. Ive come back three times for three different issues, never had a bad experience. Id recommend Car-X to anyone.
The manager Jimmy was great. I was having issues with my 2012 Toyota Camry that I just leased from team Toyota who didn’t tell me anything about the vehicle.the car was jerking while driving. Although they do no handle transmission problem Jimmy went out of his way to assist me with fixing the issue. Very knowledgeable guy who cared about giving the best service!Thanks man.-Jamal
Jacob and his team did a wonderful job getting my car fixed. They were able to do a complete car diagnostic test and let me know what all was going on with the car. They gave me an estimate on the total cost of repairs and were able to get it done that same day. He didnt try and find things to fix that didnt need to be fixed and was completely honest about all the repairs. He called me a few times throughout the day to just let me know how it was going, which i really appreciated. He explained everything they did and why they did it. He even gave me a follow up call a few days later to just maks sure everything was running well. Will definitely be doing business with them again in rhe future.
Honest workers, and great customer service! I needed an oil change and they fit me in on a busy day. This will definitely be my new go to for my oil/break change.
Great service. Not only did they tell me what was wrong, they showed me as well. Thank you
I give them five stars because this is a five-star establishment. Excellent customer service and very thorough. Unlike most shops dont feel I was ripped off because Im a woman LOL. Everything was explained to me and I was given options. Enough said I wont go anywhere else
Everyone seemed very pleasant and willing to help. The mechanic took my vehicle for a test drive shortly after checking in. There was only one ahead of me which the other mechanic was working on so I figured that my problem would be attended to fairly quickly. When the test drive was over the vehicle was put on the lift and inspected. The problem was found immediately. I figured that I would be notified of the repairs needed right away but instead I sat there for an hour before anything happened. Others came in and were taken care of before me. I sat there for 2+ hours for a half an hour repair. Granted the parts took 20 min. to get there after sitting for an hour waiting to get the results and repair costs. Sitting around waiting was grueling for me as I have cancer but managed to do so regardless.Why was there such a long wait for my vehicle diagnosis? No apologies or explanations given while waiting. The manager said he would call me in a few days to see how things are going....didnt happen! Thats okay cause thats not my usual place to go for my repairs anyway. I just happened to be in the neighborhood and had a problem needing immediate attention.
I had a Great experience at this location. I have had all of my cars serviced here as they are fair and honest with their pricing. I live on the north side of Chicago and travel to this location as I can trust that not only will the repair be done right but if they can’t fix it they will recommend someone TRUSTWORTHY to handle the problem.
Stopped in because I couldn’t get a lug nut off. Jacob helped me right away, quickly diagnosed the problem, and fixed it. Great service! I’ll definitely be back next time I need service.
They were all very professional and helpful explaining everything about my car, especially Michael. Ill definitely be a returning customer.
Came in the other day to get my broken heat shield removed. They got it done quick and free of charge. good service.
The guys were awesome. I made an appointment online and didnt get a confirmation. I walked in anyway and they took me in right away. They took my info and got to work no issues at all. Great customer service! 😊
I went to get my exhaust repaired and/or replaced the manager Jacob took my car in to see what needed to be replaced. It was some minor fixes to the car, but overall it was an excellent repair. My car is quiet now.
Great service. They were able to come up with different options to match my budget. Everything done in a great timely manner. Would definitely recommend.
Jacob has excellent customer service. He was very knowledgeable and kept my aware of what was going on with my car. He had me in and out quicker than expected.
Great service! Jacob helped me out a lot. Best place to get your car fixed. They actually do their best to get your car back up and running again.
My dad would comes to this location of CarX and now I do as well. The service is very good and the staff is friendly. I never have had any issues when bringing my car here. With any issue your car has they are honest and I’ve even been shown the problem first hand before they fix it. Overall, I recommend this location.
I came in and they were able to get me in right away and take care of my resonater that needed to be welded. Jacob was helpful and gave me the best deal possible. Will definitely be coming back here in the future.
Was here with my brother. He received excellent service and they gave him the military discount, for his active duty.
Everything was fast. They got me in and out! I recommend bringing your vehicle here, you won’t be let down by their services!
Great service! Professional attitude! Kept me informed about what needed to be done before starting the work. Will definitely be back in the future!!
There was no wait and it was quick and painless. Needed an oil change and tire rotation, they had it done within 30min. Also gave me a different coupon because mine wasnt valid with my purchase. Very friendly and also notified me of what else needs to be looked at and fixed.
Been going to Car-X on Torrence Ave for 15 years.... 1st time to Car-x in Schererville.. Wont be my last time.. Jacob and his crew got me in and out .... great service and fair prices... now my Accord is running like a champ again. Thanks guys see ya next time Im in a jam....
Very good service, they gave me straight forward honest answers.
Jacon, thank you for your friendly and efficient service! I showed up early for my oil change appointment, and he offered to get started right away! CarX has a well-kept lobby area that makes it a very comfortable wait! Overall, it was a job well done!
I am very pleased with the service I received today. The store was orderly & clean. The store manager, JACOB KOKINDA was highly knowledgeable of his job, had sincere concern for his clients, thorough in explanation of every step of the process, had a calm demeanor while maintaining control. My Tech, M. OLDHAM was professional & thorough possessing full knowledge of his profession. I left with confidence & Peace of mind. I will be a returning customer!~~~~~~~~ Candy Wozniak
Great facility! Very fast, attentive, and friendly. I love coming here. The staff is very knowledgable and willing to assist you in anything.
Michael was very helpful, my service was quick and cheap. Been coming here for awhile and definitely will be back again. :)
Had some work done here. Everything was great from prices to the service. Wont go anywhere else from now on. Car X you get 5 STARS from me👍 oh by the way, my mechanic his name was Michael😎
Very good place to get anything done for your vehicle, excellent customer service, professional and waiting time isnt very long. Definitely would recommend.
Ever since Ive had my first car, Ive been going to Car-X for regular maintenance and repairs. From the first visit, Ive felt that I was being treated courteously and fairly with regards to the repairs, and more importantly, the cost, and that hasnt changed. As an adult, Ive lived in six different communities and each time, I seek out a Car-X, knowing that my car will be taken care of. Jacob, and the guys at the Schererville location have lived up to, and maybe even surpassed, my high expectations of Car-X. If you want mechanics and technicians that you can trust to help you keep your car in good repair, Jacob and the guys at the Schererville Car-X will do it kindly, courteously, and fairly, every time. I definitely appreciate their good work, and will keep going back for my regular maintenance and repairs for both of my cars.
I cant say enough good things about this shop. They are professional, friendly, reasonable and most importantly do their jobs well. I came to them on the advice of another, and will continue to let others know to follow me there for any auto needs. A+ in my grade book.
These guys were awesome Jacob and Michael went out of their way to make sure that I was satisfied they even offered to pick me up if I didnt have a ride to the shop if I ever have issues with this car again I will be going back they truly did a great job
I just purchased a vehicle and took it to Car-X for an oil change and brake inspection. I must say Jacob is truly a Rock Star!! He not only took great care of me but he also gave me the break down of all the repairs and a great discount!!! Im 100% satisfied and great customers service!!!
This is the best CarX to go to if you go to any other shop you will get ripped off best experience ever love you CarX Schererville!
Definitely go to this place they are fair they do great work and Jacob is one of the best managers Ive ever dealt with in any type of AutoStore. Highly recommended
Good service, good prices. Manager very personable
Excellent service from everyone.Very polite and respectful. Jimmy the manager is great at making sure you understand everything before and after service. Great service!!
Manager Jacob was very helpful. Did everything that I asked and informed me how my car was doing with out trying to oversell anything. Great pricing compared to some other places nearby.
Called three times kept putting me on hold then hung up on me? I wouldnt let them put air in my tire!
Great service. Honest and always has the best prices. I bring both my cars here.
Excellent customer service and quality of work! Jacob and Michael are phenomenal at what they do, will definitely be returning for any future repairs.
Jacob and his team inspect my son car and gave me a honest report. I highly recommended this shop and they have my busy hereafter.
Great experience with them putting on my new tires. Went smooth with no problems. Wish they had coffee though. 😂