Had an issue with my tablet charging. They new what to do and had my machine back right away. Everyone with a computer, tablet, phone, game system, or home electronics issue should come here. I am never going to the over priced geek squad again.These guys are awesome!!!
Before I begin this review I wanted to share the fact that I went in because I wanted my broken space bar on my laptop fixed. To show you what a good job they did I wanted to let everyone know Im typing on that very same laptop while giving this review. After a few presses the space bar feels natural to type with which more than I expected. I honestly thought that I would have to get a keyboard replacement or at least the key replaced but the guy over at P&P computers inSchaumburg didnt think I needed that. The guy was professional and fixed my issue in minutes. I highly recommend them and Ive typed this entire review without missing a space. :)
I have been taking service of P&P Computers for many years. They are a bunch of hardworking young professionals who value their customers. I have approached then many times with urgent computer and electronic issues and have always received timely and quality services. I recently purchased two 24 used monitors from them for a very reasonable price and they are working like new.
I asked if they have sata cables to buy, and the guy behind the counter gave me two for free! quick and easy, good people
Awesome place! Needed thermal paste to reset my heat sync and they didn’t have any for sale so they just gave me a tiny one they had for free! Awesome guys!
Zac was very knowledgeable and help me with my desktop computer that was giving me issues. Very helpful in answering all my questions. Price was very reasonable! Will be returning to buy a refurbished computer in near future.
Zak was patient as he explained the options for addressing my cracked cell phone screen. He called when he said he would, and did a great job with the repair. I will be back!
Today (3/29/2021) I visited with my laptop to P&P for repair. I was warmly received by Zac. My laptop screen was totally blank. He got it started in 5 minutes. I wanted to pay him, but re declined. I will recommend him for big raise or big bonus.
My name is Otto and if you ever need any info on a gaming PC my guy ZACH is the truth no cap . I appreciate you bro . I’m gonna have to get one of those builds from you soon to bro 💯
Walked in with a 4 year macbook air that failed to turn on, walked in showed it to the employee he came out in under 5 minutes with the screen back on. Would recommend coming and checking the place out if you have any tech issues
I can’t express enough gratitude for Alex and David at P&P Computers. I brought my computer there and they diagnosed it with a Power Supply failure within a few hours. Once I got the new part, they estimated it would be done by the end of the week (5 days). It ended up being done in 6 hours. Reasonable rates, friendly guys, no problems. Definitely recommend
Zac at P&P is awesome! We really needed someone who would look at our robotic vaccum cleaner. After ringing more than 10 places (vacuum cleaner as well as electronic repair stores), Zac was the first one who agreed to even look at it. I knew it was something super easy, and he said he’d try to fix it if it was easy. Thank you Zac 🤗
This place is the best and the guy can fix many things if he can fix a computer. Bring your electronics here if you have problems with it. I’m coming back next time.
Great experience, more helpful than youbreakifix.
Shout out zack, amazing guy
Great guys! Very professional !Thank you for building my gaming pc 👍
Took my Ps4 in and they fixed it in a couple hours... highly recommended
I had a cracked screen on my phone and called a few shops. I used these guys. They fixed my phone in less than hour!They have great hours including Saturdays. Highly recommend!
Took my PS4 to get fixed. It was beyond repair and the owner waived the fee. I went in expecting a $50 fee for his time but he chose not to. That was an awesome thing to do and proves that he is a good guy. HIGHLY recommended and this will be my go to place for repairs. Thank you very much!
Brought my Xbox one in for a simple clean and they didn’t want to do it lol. No reason just they didn’t want to do it. “So if I payed you to clean the Xbox you won’t do it?” “No.” Unprofessional and a complete waste of time.
To Alex and David thank you both so much for fixing my Desktop. I have been searching around for computer repair shop that can be trusted to repair my PC. Its hard to trust nowadays especially when you have personal information at stake. I saw them on google and read the reviews. I decided to give them a call and I spoke to David, I asked him how much it would cost to repair a BLSD blue screen of death. I asked for an estimate and he definitely did not hesitate to give me an estimate. He is very friendly and very pleasant to talk to. Fast forward to the actual day I brought my PC to the store, David was not in that day but Alex gladly helped me ou . Answered all my questions and I even asked if my PC can be done by that Monday. I brought it in on a Saturday afternoon. He told me it will cost 40 for diagnostic and we will go from there. Here comes Monday, I received a phone call from Alex and he said my PC will be ready before the end of the Day. It did not need a Hardware replacement and it only costed me 90 dollars for everything. This is the most reasonable price in the area. Alex and David are very Honest and reliable. I will highly recommend them to anybody who needed computer or cellphone repair. I will definitely come back to them if I needed pc repairs in the future. To Alex, thank you so much for fixing my PC. My daughter was so happy that she can practice Math problems in our computer.
I have been going here for years. I know I can trust the workers and their services. I never have to worry about my devices or the services/charges of my repairs. Very friendly people I always enjoy my visits. Will always go out their way to satisfy a customer. Best of the best!
So there is a little language barrier with the guy that helped me with the ps4 pro, But they did repair in less then 19 hours and I got it back the next day. I just wanna leave this review, so others understand they did a great job and was able to replace the hard drive with a one month warranty free. I also I should mentioned is I saw a lot of ps4 laying around, So I knew they could fix my ps4 pro no problem.
What an incredible experience I just had with David who quickly fixed my Sons Gaming PC.Reasonable and so efficient.Explained everything while he repaired it.I will never go anywhere else.
P&P Computer was great. My son had an issue with his compute server late in the evening near closing. I called and the gentlemen working said to bring it over so he could look at the computer. He checked it out answered all our questions and gave us a few tips. He was great, I will be going back if we have other issues.
They always are helpful and friendly with a good price.
Been using them for years for my repairs and questions. They are veryknowledgeable and fair with their pricing. I had a small problem yesterday they fixed for me with no charge. They have always been trustworthy.
Excellent and awesome service. I mean, these guys know exactly what they’re doing. I would definitely recommend you take your computer to them. It’s in good hands.
Brought my broken Playstation 4 in when it was having hard-drive problems and they fixed it in 20 minutes. Great service
Thanks for helping me out with my laptop!
They couldnt fix it. Didnt even call me & explain details . I had to go up there and pick up my still broken ps4.
Great service! Purchased a used HP laptop from Zach. He answered all of my questions while being very patient and friendly. Definitely will go back!
My familys tech needs have been taken care of by P&P for a while now. We go back because they do great work. Recently Zac has helped us out with two laptops and a phone. Great work, great prices, and great people.
A few months ago my moms external hard drive stopped working, and we couldnt figure out why. This hard drive had 10+ years worth of pictures and other data on it. She was devastated to say the least. A couple of people looked at it for her but declared it kaput. By a random happenstance, I was talking to my cousin who just had the same thing happen with his external drive. He told me about P&P Computers and how they had it up and running within an hour and were recovering pictures. So I figured Id give it a try. I got the drive off of our electronic recycle pile, since my mom had given up hope, and brought it in. I told Zac everything and asked him the odds. He didnt get my hopes up or brag about being able to fix anything. He told me it depended on the problem, and what ended up being the problem only had a 20% of him recovering anything. He recovered EVERY SINGLE PICTURE and piece of information off that drive. I surprised my mom with it tonight. She screamed, then laughed, then cried all while saying I have my picture, I have my pictures. She couldnt believe it, she was beyond thrilled. Best $90 I have ever spent, and I would come here again in a heart beat.
Needed repair quick for my laptop. Had it fixed same day. Very reasonable pricing and easy to work with!! Will go back
Worked with Pavel, had cell phone LCD display replaced and replacement of computer hinge assembly.Both items were repaired timely with minimum down time. Very happy with workmanship and knowledge of employees. Would not hesitate to go back or recommend.
They have great service and great skill when it comes to the computers. We took a computer to them a couple years ago and its still working very well. Took one in recently and they gave us a great used one to replace it. Definitely recommend this place!
Zac was able to get my computer up and running again after a failed attempt at self diagnosis. He knows his stuff and is very easy to talk to. Highly recommend this shop for all your computer repair needs.
Great customer service! Took my phone in to get it fixed. It was quick and no hassle. I would highly recommend this store.
Very friendly service. I believe the owner Zack helped me with a couple screws to install an M.2 on my motherboard. Will be using his expertise in all type of electronic repair in the future.
I went in with my fathers broken iPhone today. He dropped it and shattered the screen. I called them up and got a reasonable price, short time frame for fixing the phone, and parts were in stock(iPhone 5s.) They took the phone and I got a call in about an hour or so that iPhone was fixed. Works just like it did before sans cracked screen. Very happy with the quality of parts, service, and time frame.
P&P build me a computer 4 years ago. I have a problem last week. They fixed it better than new for a low cost. I like the small shop feel.
Amazing service. The most important part of the service: honesty. No going around trying to make it bigger problem. Few services like it. You earn my trust.
One of the best computer store Ive ever been to!
Very helpful and friendly people. They know what they are doing and get the job done quick!
I have a computer with a bad hard drive and thought that Best Buy would be of help since I brought the computer there. Wrong! Waited a few months and called yesterday spoke to the owner who was very nice. Dropped my computer off I had it back today before noon with a SSD. These guys are a true life saver and I will come back if I have other computer/game issues. Thanks!
I went to the store to look at desktop computers for sale . Upon arriving i was taken care of immediately in a very professional manner to answer any questions i had,after telling them what i use the computer for they suggested the best system suited for my needs. i was informed of all aspects of the computer and was very satisfied with the choice and the pricing was right. After the purchase i was very happy i found this store, they also told me to return if i had any problems using computer.These days most stores sell you something and thats the end of it but not so with p and p computers they stand behind there product.I would recommend this store to everyone i know.
One of the technicians was really helpful in taking the time and effort in helping to take apart and clean out one of the small fans.
One of our computers got dropped and wouldnt turn back on. We took it to Zac and he looked it over and said that the hard drive might be ready to be replaced and the screen is cracked. The good man didnt even charge for the time it took to turn it on and diagnose the problem.
Thank you very much! You are the best!
I went to this establishment and they failed to fix my PS3. Twice. The second time I went back to get it, they were not upfront about what they had actually done, if anything, to fix my console after it had stopped working again. I went back for a full refund which they refused to give me. I am currently reporting them to the Better Business Bureau to get my money back.
Guys at this place are so nice .i come to this place if i have a problem withmy pc .so if there a problem please do come to zac he willtake good care of u
Ive been to this location multiple times everyone is so nice and helpful. if youre wanting a custom build this is the shop to go to.ive had two build for me in the past and every time i get the chance i tell them about the amazingly awesome shop.
Very good service, answered all of my questions and fixed my computer quickly. Definitely will go again for any other computer issues.
I have came here multiple times with multiple cracked devices. The owner has always taken care of me, with no problems. Until recently, when a new employee showed up......Came in with a broken screen, walked out with a non-functioning SIM card. The employee is not knowledgable at all.Speaking to the owner is impossible, as he is rarely available.Employee did not call to let me know when hes done and if the problem was resolved. I left my phone on a Saturday morning, did not get a call that day, and was left wondering whats going on until Monday afternoon when I stopped by the store.I had to go out of my way and purchase a new phone to continue using my service.I dont recommend this place anymore, unfortunately.
Excellent service went beyond what I expected greatly appreciate it thank you so much I would recommend you to anybody thanks again
GREAT guys gives me the best deal for products and very fast services thanks P&P computer
I went to this establishment and they fixed both of my PS3s. When I went back to get it, they WERE upfront about what they had actually done. They did a great job with my consoles and I appreciate their hard work.
My iphone 6 screen had broke after dropping it. P&P Computers had the best price for repair and was able to repair the phone in a decent amount of time. Would use them again for future phone needs along with tablets.
I just brought my laptop here and i have to say, these guys are pretty amazing. Diagnosed it on the spot and told me it would be ready next day. The next day i got a call and everything was fixed and worked better then it has in years.
I took multi channel pre-amp there and they took it apart diagnosed and fixed it in an super fast turn around time for a very fair price, way cheaper than the manufacturer was asking. Will be my go to computer repair and parts shop from now on.
Did a perfect job in a timely manner! Had my laptop up and functioning beautifully in 24 hours.
Really happy with their service. My sister dropped my iPhone 6, since its my work phone I needed it to be repaired ASAP, tried couple shops in Schaumburg area, most of them wanted to take phone for 2 days or at least for the day and I couldnt afford it. When I came to PNP and explained my problem gentlemen who worked there said me that he understand how important for me to have phone working, and gave me unexpected time estimate for the repair - 40 minutes. I was so exited because that was exactly what Ive been looking for AND for the cheapest price compare to other stores. I didnt even finish my lunch in the restaurant close by, when got a call that my phone is ready. I was so exited. Would recommend this store to everybody!
My Sony Vaio is good to go. It needed a new motherboard. I m so happy to have my pc fixed. Thanks guys.♤♡◇♧
Went here a few years back to have my car amplifier repaired. i waited there until they opened.no one showed up...20 minutes goes by and finally someone showed up to open the store. paid the diagnostic fee- was told it was ready for pickup. picked up my amp- reinstalled it in my car and it still didnt work. called them back up and was told the problem was on my end (which it wasnt). So I bring them another amp to repair (stupidly), which they made me pay yet another diagnostic fee. Luckily this time they were able to actually repair it and not lie about it.
My friends recommended this shop as my electronics repair guru. First of all, I had a problem with 46 Samsung TV - was fixed in couple days. Second: my laptop started to work slower than snail after big while of usage. Came here, for only $70 my old laptop is flying now faster than when I just got it brand new.While I was here I saw people who picked up their latest iphones with broken screens. They were like brand new. When I heard the price and turn around time, I could only say WOW good job P&P
Waste of time, won’t help you
Very knowledgeable people great service and fair prices
Wonderful, time-efficient, fair-priced, quality service always!
Just wow, amazing store, honest people, and really informative. Check this place out!
Zak has helped with with all my computer problems and I love this place!I would recommend P & P Computers to anyone wanting super service !
Very good place other people tell me that they fix my tv for $850 so I decided try with this guys and they fixed fo $180 fast and good price I will recommend this place
Great service. Nice place to buy used tvs, computers, and iPhones.
These guys fixed my laptop same day! Great Job! A+++++++
Very happy with services. Nice staff.
Amazing place, they repaired my iPhone within an hour, great job! khh
Fast and good service, going to be coming for all my electronics needs
I bout a I phone from them charger port was broke fixed free of chargeand I bout computer very fast and very cheap thanks p&p computers
Thanks very much for fixing my old iPod. I am so so so happy!!!!!
Fixed my laptop in 1 day and upgraded it to Windows 7. Thank you guys!
Very nice very fast would reccomend
Gray company, hope to get business with you guys again.
Best Computer Store in the Area AAAAAAAAA++++++++++ Love Them Guys!
Fixed my iPhone 5S from water damage here, awesome!