We just purchased an XC60 from Patrick Volvo in Schaumburg. Love it!!! Loved the shopping experience there and our salesman, Tola, was AWESOME! No pressure, answered all our questions, super acommodating. I would definitely buy a car there again! Thanks, Tola!

10/10 would not recommend buying from this dealership. 1/5 stars isnt an exaggeration. I flew to Chicago from New York because they promised a Land Rover with no flaws on the exterior or interior. When I arrived to the dealer it was parked outside and I saw the scratches all along the side. Then, I walked around the car and saw the front bumper was scratched and the third brake light was shattered. They said that they would split the cost of a second key and replacement brake light, so I signed and drove off.Halfway through my 800 mile drive home, the service indicator turned on. It turned out that the car had not had an oil change like they said before I left the dealership. . . whatever. I waited a couple of hours to get an oil change and continued home.A month passed by and my temp tags were coming due to expire, so I called them and they said to expect them soon. I then texted the sales rep that I bought the car from about the brake light and key, and he just completely ignored me.Two more weeks passed by without my plates or my parts, and then I was driving with expired temps. The sales manager apparently spoke to someone from New York State and my plates were supposedly mailed. Again, I asked about my parts and the conversation was diverted to the plates issue, *which surprisingly didnt get solved for another FIVE WEEKS*Thats right. I bought this car September 28th, and I received my license plates two months later. . . after a month of being pulled over and rejected from parking on base because I didnt have plates. I couldnt even get a registration confirmation number from the dealer, but the worst part is that they lied and said my plates were sent out October 31st. They even had the audacity to suggest I should drive five hours to and from to Albany to pick them up.Still never received an update on the parts, but at least I dont have explain myself to police officers twice a day anymore. Thats especially fun on your morning commute to work.Save yourself a headache and find a dealer that is communicative, honest, and trustworthy.

Angelo Tramuta helped me finalize my purchase at Patrick Motors and it was such an easy and nice experience. He was quick to respond to my questions and helpful throughout the entire process. Great dealership!

I found a car I was interested in using our banks loan prequalification app. I was immediately contacted several times via email and phone by this dealership to make an appointment to come see it. I was contacted again several more times throughout the day. I went to see the car that afternoon. I was greeted and it was acknowledged which car I was there to see and I was assigned a salesman. After going to his desk and told him what we were there for. He went to check on it and came back to say it had been sold wholesale. I was very unhappy that I had been contacted so many times and that my time had been wasted when the car I wanted to see wasnt even there.

Very nice people to worth with. Worked with Gary Davis on my most recent purchase of a 2020 X3. Gary does an excellent job, no pressure and very professional. He goes out of his way to make the deal work with the right vehicle. The Patrick Dealership has a family type feel and Gary is highly recommended.

Terrible at responding to email and text requests. Its hard to find a dealer who works hard and can be trusted. I told them I have a cash offer but they were obviously too busy.

Patrick Dealer Group I recommend to anyone who needs to purchased any type of vehicle. They have top customer service!!!

This is an amazing dealership. The Sales Manager Justin is awesome. I hadnt been there to get an oil change in over a year. I had only been there one other time. Yet Justin knew me and remembered me. Got the best price on my car and trust me, I shopped around. Although I am closer to at least 3-4 other Volvo dealers, this is the place I return!!!

I had the worst experience Ive ever experienced at a dealership at Patrick Cars. Salesman was unprofessional during the test drive using profanity during our conversation. I assume since Im African American he assumed it was okay because he believed that all people of color use this type of language in our everyday vernacular. Wrong! This is a professional setting therefore the conversation should be professional. I hate when caucasian people think it okay to speak as if were homies when conducting business. Finance manager was condescending and rude. Ill tell everyone I know about their behavior, so no one I know will patronize this dealership.

Great service, thank you to Babatola Akinola. Took the time to go over the details and answer all of my questions. Went above and beyond compared to other dealerships. Definitely doing future business with Patrick Cars. never a disappointment experience 2 generations strong with my family. Gracias andThank you to Jose for helping and handling with my rental drop off.

Good people good service. They got me in and out of there in relatively short order even though I did not purchase my car from them. That means a lot to somebody like me!

Its s nice place to buy a car. No pressure and they give you the best deal

I bought a Porsche Macan from Patrick, awesome service. Very clean vehicle, new wheels and tire, BEST PRICE!! AND BEST CAR!! Full gas. so friendly staff, Johannes is very professional. I cant found my cars maintenance record. He talked with Porsche and get maintenance record, look perfect and he sent me that screenshot shows all car history. If you go there buy your new car you do not have to worry about anything, they will help you about anything. NICE！

The service part of this dealership is one of the biggest reasons I am a customer. Theyve always been amazing with their customer service. Even in situations were maybe I could have shown more patience, theyve always acted and treated me great.

We have been shopping for cars all evening we have literally traveled all around the Chicago land area, and Sal from the Schaumburg dealer was the best salesman we have ever met! Thank you Sal for a great experience.

Bought my first car at Patrick Dealer Group and Im very happy I did. Before coming to this dealership I dealt with salesmen and women who were only interested in getting the sale and not about finding me the right car. Steve Z. was the salesman who helped me out and did a fantastic job! He did not pressure me in any way and most important he made me feel comfortable with my purchase. I would recommend to anyone who is looking for a new car to go to the Patrick Dealer group. They will make sure they give you the best possible rate and send you off in a car that youll love.

I have been buying cars from Patrick fir years. Angelo was amazing - honest and attentive . Great Sakesman I will go back to

Having now purchased 12 vehicles over the past 36 years, Ive had some experience (mostly bad!) with Auto Dealerships. I have to say from start to finish, this was by far the best, Patrick Hyundai not only beat our employer sponsored best deal, but beat it by a sizable margin. Amelia in the internet sales was very good. Our salesman Dan Struwing was phenomenal and Jeff Fleming in Finance was a joy to work with. Dan was meticulous with his instructions on how the vehicle works when explaining it to my wife who is admittedly not tech-savvy. He also helped enroll us in the various programs with great suggestions. His follow through after the sale is top-notch. Jeff was also great. Having dealt with so many finance guys in the past (who were horrible at best), Jeff offered sage advice and direction, taking his time to fully explain intricate details which we greatly appreciate. We will definitely buy our next vehicle there! Plus, they have oatmeal raisin cookies too!

Great customer service and I like to think Sheen for making our visit less stressful keep up the great job

The vehicle I have been sold by Patrick Auto Group has been confirmed to have piston ring issues which is part of the engine, which is indicative that there is a clear powertrain issue. My vehicle expels 1 quart of engine oil every 120 miles. I have contacted the General Manager Mr Manzo, he has given me a ton around for 3 weeks and finally tells me in a email that it is not his fault and that this is a manufacturers defect. I have checked with Audi Hoffman Estates and they have confirmed there are no class action lawsuits or open recalls for this vehicle. I then proceeded to contact the COO of Patrick Auto Group Mr Martin Stillwell, he agreed with me that Patrick BMW does not drive the vehicle to check for defects long enough to recognize this piston issue expelling oil, there was no way to determine in their inspection of the vehicle that the vehicle has this issue, only way to find out is to drive the vehicle and do a OIL CONSUMPTION TEST. I have been utmost kind and considerate as I dealt with this issue with this Dealership for I am a medical student who cares for all of mankind and cannot believe such a reputable company can leave me in such predicament. I simply asked to take the vehicle back and or please repair the vehicle. They have denied, and Mr Stillwell recognizes that a medical student like myself who barely afforded to finance the vehicle will require much more funds to hire a lawyer to pursue justice here. I am beyond disappointed, and I promise, this isnt the end. I will contact BBB AND UCC, I do not want anyone else in this position. Please look up Patrick BMW BETTER BUSINESS BUREAU cases of the issues with their used vehicles. STANDBY AS I WI UPDATE THE REVIEW WITH A TIMELINE AND SCREENSHOTS. If anyone reading can help me, please for mankind and for humanitys sake lets not let them get away with such brazen implication of fraud.

Patrick Volvo Service center

EXCELLENT STAFF AND SERVICE! Friendly and helpful.

These guys were awesome getting me back on the road after a very damaging incident.The price was very reasonable.Thank you very much Patrick dealer group

For every single thing at this place, I had to visit twice: Test-driving the certified pre-owned car put up for sale, handing over the check from bank, receiving my car after glass coat protection, dropping my car for service. Almost always did I have a confirmation over the call that I can visit and on arriving at the dealership, I learn that I need to revisit tomorrow.

Great people To Do business with. My saleman Grant Klufetos has more knowledge than any other salesmen Ive ever spoken to.

Excellent car excellent price Gary Davis Great Seller I best Recommend buying a car from their dealer 5 Gold Stars

Great service reasonable price friendly people

I have been a customer of Patrick Huyndai since June 2016 when I purchased my 2017 Elantra. My salesman was Manuel Diaz, a very nice and knowleadgeble gentleman, that answered all my questions and got me the best rate and a low monthly payment. I have been very happy with my Elantra, it took me places at a low gas cost and a smooth ride. I recently traded it in for a bigger vehicle and Manny was the person to help agan.I recommend this dealership to everyone that is looking for fast and quality serviceThanks!

Got Cadillac 2016 (SRX). Great car and great service from Patrick. Mike Vilchik ( client advisor) was very good and helpful. It was nice to work with him. Support from Enzo Costa ( sales manager ) during pricing was awesome as well.Thank you Patrick for everything

Simply put. The BEST in the business.

I had a crash. They told me that installed the original part then I saw it is a fake part.

Service staff makes you feel invisible and unknowledgeable.

Great place. Visit Tola.

Grant my salesman very good

Good service. Been servicing my cars the over ten ten years.

Was told it would take 1 hour and it took 2.5 hours to get an oil change. I was not very happy. I was told they took lunch and let me sit there and wait. I made an appointment at 11:30 and got there even earlier.

I bought a used Hyundia last weekend at Patrick Hyundia in Schaumburg and couldnt be happier. The sales team, Dan Struwing and Christian Manzo were outstanding, very friendly and listened to what I needed in a car. I will definitely go back to Patrick and tell my friends and family.

The people seem like there care for there customers

Super service and helpful

Friendly staff going beyond expectations

Any Car Dealership with the Patrick name, should be well avoided. Please check it out first.

After my warranty expired 2 month s later they had their hand in my wallet

If you are seeking a pre-owned vehicle, expect haughty inattentive sales people.

Good price on srx

Always Patrick best experience

Great people to work with

Great service!!!

Wont stop calling me

Great dealership

Shady car sales people

Fantastic dealership!!!!!!