They were busy but friendly anyway, they were efficient and very informative, they were reasonably priced, and very cooperative. I intend to go back with other types of work than the one they did this time. I can see why theyre so busy! 🙂
I had a bad experience here at first, but they made it right. They took the time to take me and show me what was wrong with my car and explain in detail what was going on. I appreciate that honesty, they try to help out the best they can while maintaining affordable prices. I will be back.
Juan is great. Best price in town for oil change. Quick service.
ABSOLUTELY TERRIBLE. Brought my car for an oil change, and oil change was done. Simple as that, right? WRONG. They either forgot to attach or broke the engine splash shield (that plastic piece on the underbody under the engine). So, when I was driving home, I heard this awful scraping noise. Looked under my car and this piece was dragging on the pavement. Back I go the next day. Told them about it, and they were quick to fix it. Or so I thought. All they did was zip-tie it back in place. So, if you want shoddy, cost-cutting work done to your car, by all means, bring it here. Safe to say I wont be back. Unless, of course, I discover they messed something else up.
Best price in town. 5 star service.
Express Auto always has done a great job. They explain everything they are doing. We have been coming here for a long time and I wouldnt go anywhere else.
I would highly recommend Express auto service over Dealer shop. Cheaper, Respective and Caring! They will not rip you off.
Integrity and they provide above average service.
Great service! I highly recommend. And if your Car or Truck is just not worth fixing call Global Auto Recycling $$$ on the spot
I found them few months ago and I m very happy with them. They are very honest and prices are fair. Highly recommend.
Awesome place for your car needs. Very honest and great pricing. I wouldnt take my car anywhere else.
Auto Express is a great place for car repairs! The owner Scott is very knowledgeable and extremely friendly and more importantly he is very honest!!He does not do extra work to get a few more bucks from you.He explains things to you in a kind gentle way that you can understand! And he gives you options to choose from !My family and friends have been blessed to do car repairs and oil changes with Auto Express for many many years. And we look forward to many many more years of Rock Solid car repairs and oil changes in the future!Earl
This place is amazing! Honest... kind.... and always do a great job! I will never take my vehicles any place else.
The work is done properly friendly service and honest thats a bonus
I highly recommend Express Auto Repair. I took my car for an oil change, but was in need of a tune up. Not only did they change my oil, but checked my whole car and gave me a good price for all of it and my tune up. It was very reasonable and the service was excellent. I will be taking my car here whenever i need repairs as they are very trustworthy !!! I was also happy that they could accomodate me on a Sunday !! Thanks again to Scott and his team !!! I truly appreciate you and your help with my Jeep !
Was recommended by a family friend, very friendly and communicate everything before hand so there are no surprises. Very reasonably priced and do not try to nickel and dime you
Cheap prices, but def not cheap service! My new go-to mechanics on my older cars.
Friendly fast great service and great prices!
Other shops quoted part not required. Saved over $200.
Good service! And very friendly!
Great place with awesome people! Will go back anytime I need maintenance for my car!
Very happy I found this place, I will never take my car elsewhere. Honest people and reasonable prices here. Highly recommend. Thank you express auto repair!
Great place to get your car or truck repaired, very professional. Once i got my truck back and drove it i just felt that it was money well spent. The feeling of knowing you got what you paid for and done right. Thanks.
The owner is great! Very hard to find a good, honest mechanic in Chicago who actually cares about his work. Go here!
Scott Ayers and his wife, are animal lovers who run an honest family business for over 10 years. They helped me today with quality Routine service, oil change, radiator flush, and 4x4 service Including transfer case, front and rear differential Oil change. I appreciate them very much and would highly recommend them!
This automotive shop arent mechanics but parts changers. I took my vehicle in for a front deferential leak without diagnosing anything They let me know that it was just a seal. They replaced the axel seal I picked it up and my truck sat for a day before driving it. When I was leaving for work noticed a small amount of oil in the ground but figured it was residual from the existing leak.When I went to lunch I noticed the same spot from my driveway was on the floor at work. I immediately called the shop and was told to bring it back. They said oh you have a different problem what I did is fine so I replied with so you just replaced the seal and charged me without looking at it properly now im out $150. They referred me to a transmission shop to resolve the issue and no refund.Throw a dart at it and see if it works! I would never take my vehicle to these parts changers ever again nor will I Recommend anyone use them for any repairs. They are dishonest and they are just out to make a buck!
Great price and service.
I went in thinking that either my starter was bad or that the alternator was shot. It turns out that it was simply lose cables to my battery. They fixed the wires and didnt charge me for it. They took great care of me and I will definitely be bringing my car back here!
Thank goodness they’re open on Sunday! Brakes were grinding and needed something quick. I called and they were friendly and honest. Took 1.5 hours just has they said! I would recommend.
Great shop with an honest crew. They have been great to work with throughout our entire time living in Schaumburg. We needed a full rotor and brake pad replacement and they offered a price half of the competition in the area. On top of that, they threw in a complimentary oil change!
Very pleased with the personal, the owner Scott is nice and honest. Ive been taking both my Buick and Sonata to them for about 6 months for repairs that Just Tires could not do... The prices are fair and they seem to take pride in their work. I feel appreciated as a customer. Thank you!
They always accommodate my work schedule and deliver top notch work.
This my new mechanic my first time going there totally did a good job and everyone is nice
I should start off by saying I NEVER write reviews but Ive never been so impressed and happy with a mechanic in my entire life! 5 star service all around! I live 3.5 hrs away and we had to have my car towed to them in the middle of the night. The next morning we came to find out the tow company sent my car to the wrong address and Scott was amazing. He literally went across the street and found my car and was able to get it to his shop saving us from having to get another tow! The service was so fast and efficient! Scott had my car done within a couple of hours just in time for us to get it after our bridal shower! The price was more than reasonable for all the work we had to have done! I would highly recommend Scott for any car needs! His customer service and efficiency was the best! Thank you Scott!!!
Will go back!
Great mechanics perform only what is needed. Good customer service and a great value for the prices they charge.
Horrible service. Took my car in because it was having issues with the engine and due to no code showing up the mechanic said he could not do anything. I asked him to drive around the car and see first hand what I was experiencing and he refused and sent us on our way saying I dont know what to tell you but be safe. When I took it into another place they notified me it was the transmission and were more then happy to fix.
The best place around. Very knowledgeable, very affordable. Quality work. Scott had great communication throughout the repair process. No pressure to fix more items. You only get the repairs needed. This is my new shop for everything. Take your car here and have no worries. Just a good honest shop.
Good service! Good people! Great value!
Professional, courteous and prompt...
Scott and his crew doing a fantastic job as always!!
Great service
JC is the man!
These mechanics were absolutely wonderful. Scott was very honest and showed what the last oil change caused damage to as well as inform me the car is under warranty to have the catalytic converter fixed. They directed me to my cars dealership where I took it to get fixed for free. I will be returning to this auto shop in the future and advising others to use them as well. Thank you for being true and honest. So many mechanics will just cause more issues and drain your wallet.
Ive been taking my car here for years. Scott is honest, trustworthy, and charges a fair price for his services. If you want a mechanic with integrity and who does good work, look no further. I cant recommend these guys enough.
Great mechanics perform only what is needed. Good customer service and a great value for the prices they charge.
Great people. Great place. Great prices.OPEN ON SUNDAY. Praise be.
Second time Ive been here for oil changes. Reasonable prices and honest guys. Would recommend to others and will continue to use in the future.
My husband and I would never go to another mechanic, ever. You can truly what is needed from an automotive specialist. We were NEVER overcharged and NEVER told to do something we werent expecting or guilt tripped into extra work. Very affordable and Roy is really great to work with. I trust him completely and am glad I can say I have a mechanic who works with me instead of trying to drain me of $$. Very highly recommended.
Quality repair. Reasonable pricing very friendly crew best place atound
My car broke down in the Ikea parking lot on a Sunday, and the owner stayed past his closing time to replace my alternator that afternoon. It was fast and he gave me a great price. Above and beyond service and cool fish tank as well!
They deserve 10-stars! We wouldnt take our cars anywhere else. My Dad (and brother, uncles etc) worked on cars, so I know what to look for. I tried everywhere from Firestone on down; but no one could come close, to the quality of service and pricing at Express Auto Repair. They are reliable, fast and fair... things everyone hopes for in a garage, but rarely finds. (Im sad they dont do body work). Awesome job you guys! Thank you.
The owner and remaining staff is amazing! They are patient, honest, trustworthy...he stands behind his work and word!
I called this place because my car was making an noise every time I turned left. The reviews were phenomenal, nothing negative. Spoke to Scott and he said to bring it by so he can take look. As soon as I arrived he took care of me, fixed the noise at no cost! This is our new mechanic moving forward. Looking forward to doing business with them. Thanks again!
This place was Aplus. I was looking for something open Sunday so I thought Id give them a try.. I got a full synthetic oil change and a rotation for 45$ out the door! Awesome and lo and behold my air filter he said was fine.. no trying to up charge and the owner to me seemed very honest and upfront. I will be taking all 3 of my vehicles here from now on. Because he’s in an industrial area he doesnt have the sky high rents and can do the same work way cheaper. Couldn’t be happier with the service and in and out in a reasonable time.
Always and good to people
Had Brakes and some maintenance done. Great work, excellent value.
I would highly recommend this place for your car repairs. I needed new rotters and brake pads and got to the shop one hour before closing time. The owner was honest and nice enough to get it done the same day without having me come back later. I will definitely recommend all my families and friends. Its hard to find a trustworthy car repair shop these days and this place is definitely trustworthy.
I have never experienced this type of honesty and integrity with a mechanic shop. I will be making referrals to anyone I knowthat needs work done on their car. Scott, you are the best! Thank you so much!!
Highly recommend. Very attentive, knowledgeable, and honest mechanic. Helped me with my car’s problem so I was able to pass emissions.
The staff is amazingly friendly and they go above and beyond!
We took our Trailblazer there on this past Sunday. I told Scott what the problem seemed like. One of his mechanics took it for a drive with me in the vehicle to and said it’s probably a cv axel . So we left the vehicle there for them to inspect and waited for them to call me . Waited a few hours and he said to come and get it .So he explained that it was not the cv axel or hub bearing assembly and said my 4wheel drive didn’t work. I said it worked before we brought it here and actually used it too that morning. He said he could not fix it and we take it to another shop that specializes in transmissions.As I pulled out of his parking lot I tried 4x4 and it worked fine !! Now I start to wonder about this place!Took it to a mechanic in Elgin on Monday morning and told him the issues we were having with it and he drove with me to hear the noise and then inspected the vehicle. He determined that it was a hub bearing on passenger side of the vehicle and that my 4x4 worked great so no problem there .Funny thing is, Scott replaced that hub/wheel bearing last April, $400 job, and has a warranty for 24000 miles and 2 years, which ever comes first. So your telling me it’s a transmission problem when it is a part your shop did !!!! So I bought the exact same part as what he put in it last year and did it myself!!!Problem solved ! Now I’m just out $400 more dollars now !!Plus the part they put in was put incorrectly, they put a o ring on the hub where there should never be one and that caused the bearing not to seat correctly in the knuckle and that caused it to break !!!!I would never recommend anyone going there to get major work done and I definitely will not be going back there again for anything, even as simple as an oil change!If I could give them zero stars I would, they SUCK as professionals!
Excellent and professional service. I brought my car in and they fixed it both quickly and at a very reasonable price. Also great that they offer free wifi. I was able to work while waiting. I will definitely be coming back.
My bmw 3 series failed on emission test. It was due to faulty light turned on cluster. Took my car to express auto service. Showed it to Scott. He is a very honest man. He told me possibilities of faulty light and told me to change the fuel cap and it took care of the issue. I highly recommend them.
Very helpful, I did not pass Emissions test, they took care of it and today car passed test. Will be back when I need a full service repair shop.
Always good service. Love how they are open on the weekends! Love how they dont upsell things....get straight to the problem.....so that you are back on the road.
This place is the best
Excellent honest service for my Chevrolet Express and Mercedes Sprinter for over 4 years
Timely, great work and affordable!
They are really good at what they do, A little on the pricey side comparatively but worth every penny. They are first come first serve so make sure you’re a bit early.
They make diagnosis to my car after several problems with emission tests,I pass with any problems,very helpful boss,and workers.i appreciate their honesty (not the case of all repair stations)
Scott is an awesome mechanic who puts in the time and only does what needs to get done. Hes not in it to rip you off. I have had nothing but good experiences here, however they are understaffed and it can get busy.
Clean place with very uncomfortable seat in the waiting room. Good mechanics, no problem after all repairs. Pricing is moderate. Place open on Sunday. Yes, I would recommend this place to others.
Very unimpressed with how they handled a situation where my car broke down and was towed to their shop. Mechanic told us he did not want to try to find the problem with the car despite acknowledging that there was a problem with the car. He sent us on our way and told us to be careful despite the dangers of continuing to drive with our malfunctioning vehicle. Would not recommend towing your car to this shop in emergencies.
Reasonable prices plus a customer friendly attitude.Update: Taking down two stars. Long time owner Scott seems to have stepped away and delegated daily operations to junior staff. Not satisfied with recent two experiences
The owner does have integrity. He was very upfront with everything and did not add onto my bill when he could have. I trust him.
Great Service. Very friendly staff. I would highly recommend this place! Keep up the good work!
Fast service, great price. Had brakes done on the van including new rotors and was very happy with everyrhing. A little bit off the main roads but well worth the trip.
Quite place. Efficient. Coupons. Honest work. Definitely recommend!
Great shop with honest, reliable and through mechanics. I highly recommend Express Auto Care to everyone.
Ive been taking my Crown Vic here for almost 2 years (its September 2012 now) and I cannot recommend Scott and the guys here highly enough. They are that rare find in this business - an honest and fair shop. They shoot straight when diagnosing problems, do great work and charge a fair price. They also do a quick and economical oil change.
Very good auto mechanic, affordable, honest & upfront. Tells you any issues and does not try to give you something you dont need
Brought a 2015 Mazda AWD here. They knew how to service it and double checked dealers recommendations. We didnt really need them. Brought a 2005 santa fe here for mutliple jobs needed for an aging vehicle approaching 200k miles. They were friendly, informative, and didnt price gauge. Very helpful. They take cars ln a first come basis. So be first when they open!
Reasonable, honest, guys that do great work fast. I would highly recommend this place for mechanics you can trust.
Ive been coming here for years for all auto need ranging from brake replacement, body work, window repair - you name it. As a single female, it can be difficult to find a trustworthy auto shop where it doesnt feel like youre getting ripped off. I always feel taken care of here. All the mechanics Ive encountered here are honest and will be upfront with what you need and what you dont need. Scott, the owner is a nice guy. I once heard him tell a potential customer that he could delay his brake change for another 5,000 miles to help him save money. Ive also been able to order my own parts (oxygen sensor) and had them install it to save money. I live in Chicago now but still make the hour journey to bring my car back when I need quality, truth worthy service.
Very honest reasonable and professional auto repair specialist.i strongly recommended it to everyone with auto repair needs. Thanks
Great service and highly knowledgeable owner.
They are a superior repair shop, great customer service and the most honest advise I have found in many years. They fixed my emissions problem and drove it to the testing station also. Everybody in the Schaumburg area MUST go here.
Quick, good with price, handsome ;)
Honest & reasonable. The owner has integrity... not easy to find a mechanic like him.
They do good work
This place is the best and I will certainly be returning to Express Auto as my go-to mechanic in the future. They did a great job on my brakes, were extremely honest, and didnt try to sell me on things that I didnt need (which I cant stand when places do). Scott, called and told me that I had one brake caliper that needed to be replaced, but that the other one looked ok and didnt need to be replaced. A lot of other places would have lied and said that both needed to be replaced. The other things is that when I called and told them that I was having trouble, they offered to have someone drive me home if needed. Its just very rare to find a mechanic like this anymore.
250 miles away from home with car troubles.Picked the right mechanic. Honest, thorough, and genuinely nice guy.
Very quick and trustworthy, highly recommend
I visited center after reading the review without appointment and it’s amazing with affordable service.they are very friendly and cooperative.
Best honest place around get my car fixed and oil change there all the time never can say i had a bad experience with them
Great Experience... very honest guys.. difficult to get it anywhere else
Great place. Honest and hard working guys.
Great service great price.