I am editing my review to add the following:I am not a customer of this company. I contacted this company several times concerning potential business/assistance and they never responded to calls or messages. It is my opinion that they are unprofessional and poor at following up. One could only hope they get better at customer service.
I have been super impressed with Fulfillment.com from day one, the sales rep was knowledgeable and helped us get boarded quickly, our account manager is really helpful.Everything works really well and on top of this they have recommended a couple of partners for manufacturing and marketing which are working out super well also.They are constantly improving their systems and service.100% recommend.
Love my job!
Fantastic company! Fulfillment.com is the most impressive fulfillment company Ive come across for ecommerce order shipping. The staff is incredibly kind and their operations run like clockwork. Being able to guarantee two day delivery to anyone in the country is something that simply isnt possible when doing your own fulfillment.. I wish I used them at my last company because inventory management and shipping started to eat up all my time as a business owner. You gotta go 3PL when your store is growing faster than you can keep up with.. Dont let your growth slow you down - a company like Fulfillment.com will become one of your strongest partners when youre ready!
Working with fulfillment.com helped us scale a product from zero to 100 in 3 months. The communication was superb. We had Frank even taking csv file orders and entering them into the system to make it easier on us. We appreciate all the hard work and look forward to an everlasting relationship!
I have been working with Fulfillment.com for almost 6 months. Excellent to work with. My dedicated account manager is very friendly, responsive and supportive. Great customer service! Shipping rate is also very competitive. Highly recommend.
Been working with FDC for a few years and their service has been great. Easy to work with and they are very attentive to all my needs, whether its setting up an order, shipping to retailers, or addressing customer shipping issues. Highly recommend using their services.
Jerry is a super Account Manger. He is responsive and knowledgeable. I highly recommend Fulfillment.com as a service that truly partners with my business to deliver our products swiftly and with superior customer satisfaction.
I have worked with Fulfillment.com now for several years. They are professional, timely and considerate. Jerry is a great account manager and I highly recommend their services.
Great place to work.
Most likely the best Fulfillment company in the United States! Not only they have among the lowest prices in the industry (storage + picking & packing + shipping rates), but they go out of their way to make sure youre happy and all of your business needs are met.They even cater to unique requests! Awesome team and leadership!Also, just so you know, they ship all of the fulfillment orders submitted by 6am in the same day 99% of the time! They even ship on Saturday!
Working here was the best job Ive ever had. The pay could have been a bit better, but the atmosphere is so relaxed and the staff was very respectful. I genuinely loved working at fulfillment. Unfortunately, I had to move, but if I ever move back, I am definitely going to try to work there again.
Great service! We tried various fulfillment centers but in the end they are the best. The staff is friendly and prompt in answering and helping us out with any issues that may occur.
Just Awesome! It is a pleasure to be working with them, and the satisfaction is definitely over delivered. Not only is the client service promptly, but their overall deliverability with complete mannerism and professionalism is #1. Kenny and his whole team are great! Thank you guys!
I enjoyed working with Fulfillment, to me, they are efficient and effective. As a client to them, i felt like i have been taking good care by them. Fast in response to all my enquiry. Appreciate their effort.
As a merchant for skin care products, I am extremely satisfied with how quick they can turn around on campaign adjustments. Communication is key in this industry and they sure have mastered it. They def. deserve a 5 start review.
Great team and staff. Have been working with FDC for about a year and everything has gone smoothly ever since we started. Highly recommended if youre a small business looking for warehouse expertise and shipping.
I placed an order with swadeal on December 8th. They told me on December 30th to contact FULFILLMENT about my order. I left five messages with FULFILLMENT the operater told me someone will contact me . Todays Date is January 25. I need this order its GLUCOSEl STRIPS.
Im using this fulfillment center about 3 month and I can say they are do a great job. I get professional manager that complete any my task or adise how to solve any problem! Price reasonable for the fully done job.
Good company to work with. Our Account Manager from FDC had our wires crossed at the beginning but he was quick to rectify the problem and has been doing a great job since. Recommend.
Great fulfillment service for a small business. We feel just as important as a large client and always get prompt attention. FDC gets our highest recommendation!
Do not work with this company! We did not have a good experience. We had inventory stored at one of their warehouse in the UK. They had some issues with this warehouse (apparently it was contracted out to another company that went bankrupt) and they had to move facilities. During that move we lost all access to our inventory. That was back in February, 2015 and for months up until, June, 2015 they were still telling me that the inventory should be available soon/next week. I finally came to the conclusion that we will never see that inventory again. So at the end of June I asked if instead we could be reimbursed for the inventory loss. They asked how much the missing inventory cost ($574.08) and for manufacturer proof, which I provided them with. Then said they would look it over and get back to me. I never heard from them again and it is now November. I then received a threatening email telling me to take down any negative review that I have written because they arent responsible for reimbursing us back for our lost product. My negative review has nothing to do with the loss of inventory (accidents happen) or not being able to refund us because its in their contract that they arent responsible. It has everything to do with the horrible lack of communication and getting the run-around for months and months. I simply dont recommend their company because there are a lot of other really great fulfillment companies out there that would have handled this situation much more professionally.
Very professional and flexible! FDC helped us outsource our warehouse and shipping. Which has been a good experience both economically and secured a stable operation!
Have used FDC for the past couple of years to process both our domestic and international orders and theyve always done a good job. Great company and great people. Hats off to my man Fredrick!
Excellence is why I give them 5 stars very professional people
We have been very happy using this company to do our international shipping. Personable, professional and an all-around pleasure to work with.
NO complaints. Excellent to work with. Thanks to all staff for the amazing experience that continues...
Phillipe has been the BEST for about 5 years now, he is incredibly attentive and amazing to work with. We have gotten to be friends, he is also a genuinely nice guy!
Very informative staff and easy to work with. Kenny S. was extremely helpful and replied to all inquiries quickly and professionally.
Very fun and easy going atmosphere. Casual and comfortable place to work.
Superior client support, robust platform and the lowest price I found!
Excellent services, very competitive prices, Ive been very pleased with them. I highly recommend you try them.
The worse service ive ever experience during the 2 years weve been in business. Putting it simple, they lied to us saying that they had a facility in the UK, when they dont! If you ever thinking of using them for UK/Europe - please dont. We lost real money because of their mistakes. Horrible!!!! Stay away from this joke of a service.
Saved my business, tremendous service and support with prices a new startup can afford!
Philippe and his team are always willing to go the extra mile with their service. Optimal XTracts is glad to be your partner! Thank you, FDC! —Xander Fabillár, Manager Amazon Channel, Optimal XTracts
Excellent service. Courteous staff
I just had 2 payments which were not authorized, come out of my account. if you are not involved than shouldnt put your name all over the package!!!
Great overall service. I couldnt ask for anything more!
I received my goods on time and in perfect condition with this company. Ill be doing business with them in the future
Excellent delivery service and super responsive staff. It was a pleasure doing business with these guys.
The best place to work!!!Fantastic company
Pleasure to work with. Efficient, fast and friendly service.
Great place to ship items
Best shipping service in the US !!!
This company rocks and handles all my shipping needs!
Horrible company.... huge scam..... sending orders, i did not authorize
I received a package from this today. I never authorized anything from them. Its a scam.
I work here.
It just happens to me as well sent a package and made a transaction on without authorization.
Dont trust this company. They ship me stuff without my authorization. It is a scam