Doin what all handymen do 💯👍😎
Great experience renting a flatbed truck! 20 bucks for 75 minutes. The staff at tool rental were friendly and attentive!
Great prices
Easy rentals, no hidden costs or crazy fees.
(Its long and its absurd)Beyond rude and incompetent! They were repairing our lawnmower, which they said would take 2 weeks, I called 3 weeks later for them to tell me that they didnt know where it was. Its been 6 weeks now and I have gone back and forth with them multiple times a week trying to figure out where it is. First I was just getting straight I dont know where youre mower is and then I got a 2 minute voicemail explaining that they couldnt get the shipping door open and thats why they didnt have my mower... I then finally spoke with the manager who told me that is ridiculous and he doesnt know why they would give me that excuse. He told me he would make some phone calls and figure things out for me and call me back. He never called me back. I left him a message and, again, he did not call back. I get ahold of another employee (this is all going through the Tool Rental section) the next day who told me it is shipping back from McDonough after being repaired for bad gas in the carburetor (mind you, thats not possible considering it was only a couple of months old and had only been used twice when it decided not to start one day and my husband had taken apart the carburetor and there was NO gas in it, but anyways..). We never even knew that they had shipped our mower off to begin with, and now itll be 7-15 days to get it back (5 weeks in at this point). So since they havent called me once to give me any updates I figured I would have to be doing all of the calling to check in, like I have been. Today I called to check in on it (its been 6 days since I last called) and the man who answered first complained about my kids making noise in the background, then upon hearing my last name he put the phone down and started to complain to another employee about how often I have been calling about a stupid mower, the rest was mumbled but I guess he realized that he didnt have me on hold and immediately transfered me to a manager without saying a word to me. Once I speak with the manager, Keith, who was helpful and polite and said that he would take care of the situation with the rude employee (hes lucky I wasnt there in person honestly, I was fuming), informed me that yes, they had my mower and I could pick it up and that the employee who was rude to me- his name was Kelly.So a heads up, if you ever need something repaired - DONT rely on Home Depot. They do not provide updates, are rude when you have to ask where your equipment is for 5 weeks and then feed you lies to get off the phone. Also, after speaking with corporate, they have confirmed that they should have never told me it would be ready in 2 weeks to begin with.So, thanks Home Depot, for costing us in Lawncare and my sanity.
Truck rental