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Advanced Collision of Savannah
329 E Montgomery Cross Rd, Savannah, GA 31406, United States
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Advanced Collision of Savannah

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Ti
Review №1

I havent gotten any work done (yet), but already the customer service is above & beyond! The staff is SO nice & attentive. Theyre knowledgeable & dont mind educating you if you ask questions. I love great customer service & I promise you youll get it here!EDIT: I must redact what I said about customer service. Ive called *several* times regarding an update about my car & each time I was told someone would call me back and they *never* did. This is very poor service!

Ca
Review №2

Love these people! Very personable and kind. Highly recommend to anyone looking for body work with great quality and an affordable price!

Be
Review №3

I was involved in a collision. I had only had the truck for a week so I was most anxious to get it taken care of and back as soon as possible. The responded to my questions and concerns and did excellent work. This is the third vehicle Ive had repaired here and Id use them again without hesitation.

Ly
Review №4

Very professional & accommodating. I also did not have to return my Rental Car back to Enterprise. They have a system & they came & picked it up & delivered to me at Advanced Collision.

Ma
Review №5

No problem. You guys are great! I highly recommend your service.

ry
Review №6

Awesome place to do business. Great work and they were 1k less than Hollingsworth.

Ky
Review №7

Great job on rear end collision. Not a huge job but well done, on time, and with good customer service. Worked seamlessly with my insurance company too (Amica)

Kr
Review №8

Doug, Leann, and the rest of the crew provided an overall excellent experience for me while my Sierra was in their hands. The customer service was very communicative and supportive, and the work was outstanding! All damage was professionally fixed making my truck look brand new again. Any question or concern I had was addressed quickly and appropriately. I had numerous interactions with Doug and Leann specifically and each time they treated me like family. Both of them were respectful, knowledgeable, and friendly. I would highly recommend Advanced Collision of Savannah to anyone who needs body work done.

Me
Review №9

Fantastic service and quality work. They even washed my vehicle and vacuumed inside.

Je
Review №10

The person that answered the phone was very professional and willing to answer all my questions

ro
Review №11

Thieves and insurance scam artist. Charged my insurance $1800 for 2 minor chips that needed fixing. Explained to me both bumpers needed to come off and sensors needed to be calibrated. They did none of that. They airbrushed the front chip locally and there was overspray everywhere, paint was rough, bubbles. They never fixed the back issue and lied and claimed they fixed a dent my car never had. They were adamant my car had another sent that never existed. I have pictures to prove everything. The owner got really nasty with me. Then I saw the original issue I had on the rear bumper, they tried to fix with crazy glue because the foam that supports the bumper was now all melted from the adhesive they used. Then the areas they tried to touch up didnt even match my paint color. This place is dishonest, cheated my insurance for $1800 for work that was worth about $100. They lied about taking my bumpers off and calibrating sensors. They did none of that. Then created a story about work that never took place. The owner took his toothless accomplice in the back for a half hour and wouldnt talk to me as they corroborated their ruse. Stay away! Owner is a thief and should be arrested for insurance scamming. I have all the proof to support it.

Ma
Review №12

Doug and his team were absolutely amazing! The quality of their work, their professionalism, and communication is top notch. They repaired my Audi, with OEM parts, and it looks brand new! They called me and kept me updated on every step, and finished the car repairs early. Extremely professional and I would highly recommend them to any and everyone.

No
Review №13

SAM is amazing... Best place to get your uhaul

To
Review №14

Excellent service by a knowledgeable, friendly, staff.Highly recommend Advance.

Je
Review №15

Asked if they could do a repair on a door hinge that no one lse wanted to tackle. Took on the challenge and Hit It Out Of The Park. Couldnt be happier!!

Ra
Review №16

They set the pace for quality and efficiency. I would choose them to work on any aspect of my vehicle.

Br
Review №17

These guys are amazing! They did an awesome job on my car, it looks brand new! Would highly recommend them!

Ta
Review №18

Doug and his crew has been amazing and hard working. Unfortunately I’ve people that’s attracted to my vehicle, but they make my civic brand new and clean. I thank them so much for their professionalism, patience, and friendliness during all of this. If you looking for someone to fix your car and do you right and great customer service. Come to advanced collision of Savannah :) thank y’all again!-Ms. Bryant with the Honda Civic 18’

Li
Review №19

Was given a timely appt

Da
Review №20

Excellent Repair Facility. Will definitely use again if needed!!!

El
Review №21

Recently brought my jeep in for repairs after an accident, Car looked better than pre- accident condition. Jan kept me updated through the repairs and dealt with my insurance company so I didnt have to. Will defiantly bring my vehicle here if anything should happen again.

Na
Review №22

Hands down best customer service!!! My father recommended Doug at Advanced Collision after he repaired some work on his car due to a manufacture paint issue, and my dad was very happy with his work! I was rear-ended and decided to take my car to Doug as well, he did a great job, and stay in touch with me through the entire process! Since then, my sister has also had him repair her Honda pilot from an accident recently! We will be using Doug from now on! He is truly one of the good ones!

Sh
Review №23

The staff was amzing..thanks again for everything :)

ch
Review №24

Be careful with employees car parts go missing

Br
Review №25

I would give them 10 stars if I was able. Doug and the Staff at Advanced Collision are the best- professional, polite, friendly, affordable, and efficient. Im retired military and a USAA member that needed to file a claim for my daughters fender-bender. We live in NC and she lives in GA. I didnt have to do anything but report the accident. USAA and Advanced Collision did the rest. Doug kept me informed throughout the process and finished the car a day earlier than expected so my daughter could make a meeting in NC. We absolutely recommend this business for any body shop needs.

Am
Review №26

I always dread any work on my vehicle, but this was as pain-free as it gets. Great service and Excellent customer service. Highly recommend!

Ch
Review №27

Mr. Doug and his employees did an amazing job on my car. It is like my car wreck never happened, I am so thankful to them.

Li
Review №28

This is our second time using this company. Great work. Friendly staff. Owner operated. Highly recommend.

Jo
Review №29

This is a great shop the manager Doug and the rest of the staff a courteous and helpful the whole process was easy and seamless.

La
Review №30

Absolutely wonderful customer sevice, and great work on my car! Highly reccomend.

Pa
Review №31

Very knowledgeable customer friendly goes out of there way to help the customer understand the repair process!

Mo
Review №32

Awesome friendly fast service, second time taking my vehicle for repair

Ja
Review №33

Very knowledgeable and professional staff! Highly recommend!

An
Review №34

Great repairs and incredibly friendly staff!

Ju
Review №35

Quality work.

Information
11 Photos
35 Comments
4.8 Rating
  • Address:329 E Montgomery Cross Rd, Savannah, GA 31406, United States
  • Site:http://advancedcollisionusa.com/
  • Phone:+1 912-920-3480
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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