When it comes to client service, coverage, responsiveness, Evan exceeded my expectations every time. I have a property portfolio in Savannah and have worked with Evan for 3 years. Every time I email him, he responds within the hour and I feel that he really does go above and beyond. Competitive premiums and even if the premiums are sometimes a bit higher, the time and insurance headache Evan has saved me is well worth it. Thanks! - Hugo
Hi Corey and Evan,Thank you so much for the excellent service that you provide with our homeowner and flood policies.Not only is the financial strength of Farmers and its parent company Zurich a major plus but the excellent service you provide us is rare. The flood coverage with Lloyds you offer was perfect.Moreover, you are very competitive as your coverage is much better than other insurers yet the premiums are the same or lower. You open up the Savannah market with excellent coverages ensuring that property damages in any disasters are covered by Farmers or other insurers that you agent.You were a credible sounding board to determine the right amount of coverage and I was so amazed at the excellent follow up when my policy was up for renewal.Evan, your stellar service and knowledge of all markets was so helpful. Gary and you Evan worked with me tirelessly answering many in depth underwriting questions ; you know more than many other agents in town combined. I truly enjoy working with your entire team!Have a wonderful week!
Evan, Corey and the rest of the team have been the only agency where I know not only will my call and email be retuned but they will patiently answer my questions and try to find the best policies for us. We have never had an insurance agent/agency with such wonderful and professional customer service. We also get alerts via text and email regarding potential increases in our policies well ahead of the sticker shock which is appreciated and they work at finding ways to lower our premiums. Please be advised this review is about our experience with the local agents. We have not had dealings with the national part of Farmers to include filing claims.
It was such a pleasure to work with Mr. Murphy!He has helped us on all phases of insurance.He is so knowledgeable and always so quick to respond and get things done.Thank you mr. Murphy!
I absolutely love working with Evan and Farmers Insurance. He has always taken good care of me. Highly recommend.
We had a claim with this company for some fire damage. They were obligated by our policy to pay for the repairs and lost income. Unfortunately they offered an estimate for repairs that was 1/2 the cost and have balked at paying for lost income. We will end up losing thousands and having to pay an extra 5 thousand for a repair that is supposed to be covered. What a joke?! If you want to buy a worthless policy that is not there for you in your time of need then these people will gladly rip you off! :)
Sends unsolicited marketing emails even though I have never lived in Savannah, GA.
The person that answered was very rude and didnt have time nor did he want to help me. I would advise not to ever use them.
I called and spoke to a male employee. He took all of my info over the phone and never called back with a quote😵. Thank you