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Southern Sanitary Systems Inc.
4561 Ashton Rd, Sarasota, FL 34233, United States
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Southern Sanitary Systems Inc.

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Jo
Review №1

Southern Sanitary installed my new septic tank. Vicente and Walter handed the entire project. Vicente is a true professional, his knowledge and professionalism are impeccable! Walter handed his business with the upmost professionalism. He is very customer service driven, very detailed explaining the job that was to be done. These guys are hard workers, I would never hesitate to contact Southern Sanitary for all of my septic needs. With this experience, they just gained a customer for life! Thank you Vicente and Walter, you guys are the best!!

Ca
Review №2

We started out a day working in the yard, when my husbands foot sunk into the ground...He dug down to find that our septic tank was backed up and leaking.I called Southern Sanitary and they sent out Chris. Nice guy, very professional. He let us know the lift station was not working properly. So the next step was a pump out. Kent came out to take care of the, super friendly and professional as well. Ok, so the next gentleman out was Carlos, I was unable to be home and he was amazing at letting me know what needed to be done and taking care of it. We had a new light put on, so we would know when the lift was not functioning, Carlos also replaced a float that was no good. He sent me pictures as well. He really went above and beyond.The people that work for Southern Sanitary are amazing. They get the work done, it is not a pretty job at times. I have to say that I would call them anytime and would recommend them 100% to anyone.Thank you all for making a very distressing situation easy. I am grateful and appreciative.

Jo
Review №3

I have used Southern Sanitary Systems for service for years, but I just used them to replace my entire septic system (from 1966). I am more impressed than ever with Southern, and I am absolutely amazed at how much work they accomplished in the first day. They will be ready for the county inspection on day 2, and then they will cover appropriately and put down grass seed and straw, so thats a complete new system in two days.Vincent and Walter were very nice and very professional. They had NO down time and they orchestrated every step of this beautifully. As I said, I am very impressed with how they have handled this job and would definitely recommend Southern Sanitary for your septic system needs.

Ja
Review №4

Walter R came out and treated us so nicely it was amazing. He came here professional and courteous and fixed our problem within minutes of being hear. Such a great experience having a friendly face hear you take care of our issue. Definitely a repeat customer from here on out. You guys have a diamond in Walter. Will be using them again for sure five stars

Ry
Review №5

Walter and Vincent did an excellent job installing a new septic system on the property. They were always on time, courteous, friendly and knowledgeable. They were respectful of the property. They did a great job of cleaning up and finishing the job properly. No issues at all. I would recommend them and hire their company again. Thank you Vincent and Walter.

M
Review №6

I would like to say that Miguel is very professional and knowledgeable, he goes above and beyond to empty and clean bottom of septic tank as well filter. Miguel makes sure that all covers are plugged and leave nice and neat area after work is done. I would highly recommended Southern Sanitary System Inc. If you need emptying septic tank make sure to call Southern Sanitary System and ask for Miguel. Thank you Miguel for awesome service.

Be
Review №7

GARY the technician that came was.professional and knowledgeable he talked me through what he was doing every step of the way. The office staff was also helpful and friendly. I WOULD RECOMMEND THIS COMPANY.AND WILL USE THEM AGAIN.

Jo
Review №8

Great Service! My appointment was easily set up to have my tank pumped with a simple phone call handled by friendly Terry. The attendee Walter called ahead to let me know when he would arrive and was on time. He was super helpful and a great guy! Walter did a fantastic job and was a true professional. He finished in no time and fixed my problem! I cannot say enough good things about this company! Highly Recommended!

Ke
Review №9

Always take great care of us. When we have called on the weekend they help us determine if we really need any overtime call or if we can wait until they reopen.

St
Review №10

As usual, I discovered late on a Friday afternoon that my septic tank was full and the pipe in my foundation was clogged. I called 4 businesses and Southern Sanitation was the only one to call me back. They arrived within an hour and in a very short time everything was back to normal.This was my second time using them and I remain impressed with the level of service and professionalism. Other businesses could learn a valuable lesson from them. I’m pretty much their customer for life at this point.

Me
Review №11

Miguel from Southern Sanitary just finished pumping our septic tank and jetting the line after Elsa. Very friendly guy and a pleasure to work with. Arrived on time, was quick, and answered all our questions. Thanks a lot Miguel! 5 Star, Highly Recommend.

Te
Review №12

Walter R was awesome! From my very first phone call this company was professional and friendly. Next day service was available. The technician called me when he was on his way. He went beyond what I expected of him. When the technician left my home he left me with confidence that my system was well taken care of. BTW... the company was also $75.00 less then another local company that I called. Thank you Walter & Southern Sanitary Systems, Inc!

Ro
Review №13

Walter came to pump my septic tank and was very fast and efficient. Also very friendly not to mention super funny. I will definitely be recommending and using this company in the future!

La
Review №14

Dave and Mike were on time. First time having septic system pumped, so I had a bunch of questions. They were super helpful and knowledgeable. Will definitely be using again.

Gr
Review №15

I chose Southern purely based on their great reviews.. Just like all the other reviews say.. they are great and provide a great service.. If you need your tank emptying.. Just call them you wont regret it.Walter is a real character :) More importantly...he was really helpful & informative to my questions..Thanks guys see you again in a few years.

Al
Review №16

We must be the unlucky ones because I see a lot of positive reviews but we are having a terrible time with Southern Sanitary. We need to have our drain field replaced and were quoted 6-8 weeks for the job to be started. We’re at 8 weeks now and no contact from Southern Sanitary at all. We had to pay them to come pump our tank while we waited for “our turn” - now it’s overflowing again and they say there’s nothing that they can do except have someone come out and pump it again on our dime. They’ll be happy to take your 50% deposit but don’t count on them being in a hurry to finish the job. Next time we will use a more reliable company for septic services.

Pa
Review №17

Extremely professional, on time and reasonably priced for septic clean out. Walter went above and beyond to be sure my tank would be free of problems for years to come. Highly recommend! Will use again.

Ki
Review №18

Once we figured out the problem was our septic tank Walter R with Southern came right out. He was super friendly and efficient. He explained what the issue was and how we can help keep our system working in the future. Definitely would use again.

Pa
Review №19

I had to have my septic tank pumped, and Walter was the best! I will request him for sure next time if that’s allowed. He was friendly and very professional, and he did a fantastic and very thorough job on a tank that was way overdue for a cleaning. I’ve always used this company and have always been pleased, but never reviewed until now. I wouldn’t have anyone else do the work. Two thumbs up!

Da
Review №20

Great company. Walter was very helpful and informative. I will definitely use this company again and request Walter to work in my septic tank!!

Ev
Review №21

Walter was amazing. He was polite and courteous and try very hard to solve our problem. We could not get it done but it certainly wasn’t because of effort.Great Company!

Ge
Review №22

Dan the guy who came to pump the septic tank was super nice, helpful, informative, honest, and punctual. My sister-in-law owns the house and after doing a load of laundry the system backed up into her tub and shower. I thought the system may need to be pumped only to find out after Dan visited the property, that the line needs unclogging. Dan is an honest guy who was super helpful. He suggested putting in a clean out and replacing the cast iron pipe. His co-worker Chris should be reaching out to us to discuss pricing. Overall, great guy, great company, and they are trustworthy, reliable, and Dan genuinely helped me. I highly recommend this company and Dan to take care of all your Septic needs.

Er
Review №23

Very professional. Promise to complete job within 2-3 days and job (drainage field) was completed as promise. Thank you.

De
Review №24

This business is top notch! Was having issues with the lift station and they were able to address it immediately. David and his assistant were professional and personable. The problem was identified and solved quickly and efficiently. They explained everything and it was easily understood. Highly recommended!

Ke
Review №25

My husband was out of town and the septic system was backed up. I called on a Thursday and was scheduled for Monday service, however they worked with me and were able to fit me in on Thursday! Great customer service. Walter came out and handled all of our issues and was able to get everything up and running! You cant go wrong with this company!

de
Review №26

Walter R came out to check our septic tank and plumbing lines. He helped us greatly and did a wonderful job. He also helped us with our issue in a timely manner. He was very friendly, efficient, and professional. Thanks Walter!

He
Review №27

Walter came to the rescue. He was able to get my septic tank emptied. Respectable informative honest will have him come back in 3 - 4 yrs wouldnt go with anyone else

P
Review №28

Walter pumped out our septic in Venice today. He did and excellent job and explained everything to us. We were very pleased with the service & professionalism. Thank you Walter!Billy & Patricia

Ro
Review №29

Just had a maintenance septic pump out. Called yesterday, they were here today. Walter was professional and pleasant, explaining everything as he went. Hard to imagine that Id be describing getting our septic pumped as a enjoyable experience, but with Walter, it truly was. Thank you SSS.

Mi
Review №30

Walter P. emptied our septic system for us. He was extremely helpful, professional and polite! Was also very knowledgeable about his work. We will use Southern Sanitary again for whatever we need!! Thank you!

Ka
Review №31

Septic was backing up into our tub and shower. Walter R came in the middle of the night to pump out our septic tank. He arrived quickly was courteous, and completed the job quickly and efficiently. Great personality and had a smile on his face even at that time of night. Thanks Walter R for doing such a great job!

Ku
Review №32

I had an emergency full tank that needed to be pumped. A technician named Walter came out. Very friendly and professional. Got right to it and emptied the tank in record time. He did a great job. Thank you!

Am
Review №33

Walter just pumped out our septic tank and was amazing! We are in South Venice and found him to be polite, thorough and really great to deal with. Highly recommend Walter!

Ke
Review №34

Walter was great! Quick, friendly, and knowledgeable! I call them every time I need service

El
Review №35

Had Walter R. service our septic clean out. He was super nice, very professional and explained and educated us on our system. Would highly recommend!

Ci
Review №36

This is the 3rd time Ive used them to Pump my Septic and each time they have been nothing short of professional and efficient. Every one of the Employees have been friendly and thorough. I had Walter today for my Pump out and I loved him too! I dont know where SSS finds these guys, but theyre doing it right!

Ju
Review №37

Southern Sanitary was prompt and professional. A toilet was not functioning properly, and it turned out the septic tank was filled to overflowing. Walter R was a godsend. He quickly put it to rights, much to our relief - it wasnt looking good. So great to do business with a company and an individual who are trustworthy and knowledgeable.

jo
Review №38

Well they have a very good rating for a very good reason. The first guy Dan comes out and do an excellent job on pumping my septic tank. (Hadnt been pumped anytime in its life).So then, the main guy comes out to double-check it, and clearly explained what I needed.Five stars all the way.

Je
Review №39

I would highly recommend Southern Sanitary. Customer service was great. Walter R was very knowledgeable and did a thorough job. AND pricing was great!

Gl
Review №40

Walter just emptied our tank. Super nice guy, explained everything that he did and why....went the extra mile for sure. We will use him from now on!

Ma
Review №41

Walter was very friendly and did a great job!! I was well informed of what was being done and everything was in good working order when he was finished. I would recommend this company. Thank you Walter.

Ti
Review №42

Walter R was so helpful and knowledgeable. He thoroughly cleaned our septic tank. Excellent service and kind and personable!

Ro
Review №43

Christmas Eve 2020 for me was a septic nightmare. When I called Southern Sanitary Systems they sent someone out to pump out my septic tank that night. Considering it being the most awkward time of the year, the guy that they dispatched (Gary Clark) was very friendly, helpful, and resolved our issue quick and thorough. For those who are looking for an emergency septic service I would highly recommend Southern Sanitary Systems.

Ma
Review №44

Dave came out late on a Saturday to pump our septic system. He was professional, efficient and friendly. Highly recommend this company.

ro
Review №45

Dan came out on short notice to pump my septic and was very honest with us. He told me that the tank didn’t need emptying and the issue was internal. Very professional and they will continue to have my business from here on out.

Gu
Review №46

Very professional good job Walter clean sectic tank

Te
Review №47

I used them to clean my septic and I spoke with the gentleman about my lift station may not be working properly. He said that he would report this to office to have someone come out to look over and there was no fee to do that. The very next day they called and had some one out. Yup the lift station was old and was done. I saw it...top rusted out. They turned it in and got back to me right away with a quote. After checking prices it was a fair quote and I felt they would get the job done without waiting a long time. This was a Friday and it was a holiday weekend but by Thursday David was here to do the job. David did a great job he is an asset to your business, as well as the gentleman who pumped out my tank, which also says a lot about your company. You have good employees working for you. Great customer service.

Ra
Review №48

Walter, came out to my house and pumped out my septic tank. He was very professional and helpful in explaining how my system works. He took his time and answered all my questions, thank you very much.

Do
Review №49

Chris was nothing short of AMAZING!!! He found my problem in less than two minutes and had me back up and running after nothing but headaches with other companies. If you are on septic, ONLY call them with any of your plumbing issues!!

Am
Review №50

David was great and efficient. We’ve been dealing with the issue for months now and finally someone who came out knew what to do and how to fix the issue. Thank you.

Ra
Review №51

Mr. Walter was very proffesional, kind and respecful.

Ka
Review №52

I couldnt be happier with Southern Sanitary. Our septic began to back up after a long rain. It is our first year in this house, and I wasnt aware that heavy rain could have that effect. I called on a weekend, and David explained that he could come out, but I would pay a lot for a weekend call and that it could just back right up again. We waited and it did improve a little, but we decided to have it pumped anyway. We were very happy with the regular price, and Matt came out and he was absolutely fantastic. He really went the extra mile (like, for real!) to make sure we didnt have any problems. And he has a wonderful personality, he was cracking me up. I will definitely be using Southern Sanitary forever, and recommend them to everyone.

mi
Review №53

Gary Clark just drained my septic and cleaned the filter. Very polite, professional and informative. Thank you Gary and SSSSSS is lucky to have him as part of there family

Mi
Review №54

We had a major flooding inside our house and it was awful. Plus it was 7:00 at night, I have two young boys, and we were facing the prospect of no toilets/no sinks/no showers for the night, unless something was immediately done!After calling Southern Sanitary, David came to the rescue and was superb in every way! Very impressed with this company, and David especially- it’s rare in these service calls to get someone so professional, patient, and knowledgeable as David was. He answered all my million questions and never rushed me until I was satisfied with the answers. Thank you so much David for coming to the rescue at such a late hour, and for being so great!! Southern Sanity definitely lives up to their reputation for outstanding service 👍👍

Bi
Review №55

Saturday afternoon of a holiday weekend. House toilets and shower drains suddenlty backed up while extra houseguests staying over... septic tank was full!...called these guys. In less than 2 hours they showed up ... in less then 1/2 hour they emptied tank, cleared the clogged drain, sealed up the tank and everything was back to normal...what a lifesaver,.... super friendly, honest and quick....I can recommend %100.

To
Review №56

What a rarity same day quality septic service!Walter R. What a true. Professional I will always call Southern for my septic needs.Thanks Walter for going the extra mile.

Jo
Review №57

Do not use this company for a septic tank inspection, they told me the tank drains excelent and it shows some deterioration for a normal fiberglass tank. But on their report for the potential buyer they said the tank has cracks and needs to be replaced right now, but obviously with a price tag of $6300.STAY AWAY FROM THIS COMPANY!!!I am not the first person that complains about this issue!!!

Pe
Review №58

Walter did an amazing job cleaning out our system thank you Walter

Ro
Review №59

Amazing service and knowledgeable staff. Called on a Monday morning, they were there that morning. David and Justin came out to diagnose issue with a slow draining, septic tank not draining to lift station. They found the issue, took the time to explain everything and give a crash course in septic system maintenance. Finished by installing a riser for the septic system. Honestly, can not say enough great things about David, Justin, and this business. Dont look further for any service they provide, just call them already. Will be recommending them to anyone who asks.

ji
Review №60

I would never use anyone but Southern Sanitary, excellent professional work, David and Glenn fixed our problem quickly and with respect of our property.Thank you very much.Jim R

an
Review №61

Walter had done a great job.

Ce
Review №62

Drained septic tankWalter was very fast and professional!

De
Review №63

Walter R did a great job emptying our septic tank for us.

ti
Review №64

This is the absolute best service around.very professional and friendly staff Dan is such a great guy to come out to clean the septic system out. I highly recommend this company for future service....

Br
Review №65

Jerry and Sunny did an amazing job installing my elevated drain field. They where both respectful and knowledgeable of the job they where preforming.

Ca
Review №66

Walter R helped my grandma pump her septic system out very friendly and nice. Got the job done no problems

Na
Review №67

Great job! Eddie was on time, very efficient, and professional. I will definitely recommend southern to my friends, and family.

Fa
Review №68

Dan was great helped us get the toilets working and septic pumped out!

PE
Review №69

DAN came out and did a thorough job with septic pump out

jo
Review №70

SEPTIC TANK SERVICE AND PUMPING.DAVID......... ARRIVED ON TIME AND DID A OUTSTANDING JOB. PRICED AS QUOTED. COMPLETELY HAPPY WITH ALL OF THE SERVICE.

Ca
Review №71

Always great service. Dan was awesome today. Would definitely recommend him and Southern Sanitary systems to deal with any Septic issues.

Be
Review №72

Jerry and Sunny worked on my friends drain field. It was great to hear him speak highly of them and the work they provided.

Ch
Review №73

Dave and Justin came to my house as the septic was flooding they cleared the drain and gave me so much information that I did not know. I highly recommend them were great to work with!! If I have issues again will call them again.

An
Review №74

Fast hot and good

Ba
Review №75

We had the septic emptied today and what a very nice man came to open up the top and get it ready for Walter to empty it he was on time did a great job and I couldnt ask for a better company the price was the cheapest after I called over 12 companies some who didnt call back Im very happy with the service and would use them again Thank you Walter

La
Review №76

Eddie was very professionall and polite. He answered my questions because I havent had this problem before. Thank you and appreciate your sevice

Ma
Review №77

Matt arrived at our home today as scheduled. He was very professional, as well as informative, and did a through job with a smile. We were extremely happy with Southern Sanitary Systems, and especially Matt. Will definitely be using them again !

Ca
Review №78

I like to thank the crew for the excellent work they did on my home. Intolen my septic tank. Also thank to Chris, and the office. They guide me true the process with respect and professionalism, l highly recommend this crew ( Brain, Fredi, and Daniel thank you guys

Ma
Review №79

Southern Sanitary .finish my complete septic installing today and they do really good job in my house .and the group of person come to do the job was really nice and very professionalism. I want to said thank you to Brian, Fredi,And Daniel, guys we give no five start, We give 10 Star your disserve.

Mi
Review №80

David showed up after hours, explained the issue and potential future issues. He was professional and took care of our problem swiftly and effectively. I highly recommend this company and David as well.

Ch
Review №81

Gary and Freddy were the best, they took care to make sure things were where they should be and cleaned up everything

th
Review №82

Had Matt out the other day to empty the septic tank. Very professional and did a great job. Dont hesitate to ask for Matt. Thank Matt and see you the next time, Tom.

ch
Review №83

Bought a new house with a septic tank. Called Southern for an inspection and also had questions about the system. They came out, inspected for free, and gave me an honest report of the system. He did not try to pump the tank because the system was working properly and it was not needed. I will definitely be using Southern for my septic needs.

Br
Review №84

Prompt response..quick estimate

Em
Review №85

Emailed them at night. 6:30 Christmas Eve morning got a return message and they were out at 8 am to pump me out. Will was super nice and helped me learn about my system. Highly recommend.

Je
Review №86

Southern Sanitary is THE place to go for ALL your septic needs! We needed some work done at our church and I am so happy with the service...David, the field man and truck driver, told us our options. He dealt with the situation quickly and efficiently.We also had a tank inspection done before purchasing our home to ensure the septic system was good.Lisa, the receptionist, is a WEALTH of knowledge and very helpful in helping us know where to start.Chris came out and inspected our tank. Proud to say we are two years in with a family of 12 and our system is still going strong!Thank you, Southern Sanitary, for being the BEST of the best!

Ji
Review №87

Hats off to Teri in the office, field tech Chris and especially Kent who did the “dirty work.” All these folks were friendly, respectful and professional. Showed up just as I requested. Thanks for the awesome service.

Ha
Review №88

David was so helpful and professional. Awesome job!

Sh
Review №89

I would highly recommend this company. They just replaced out septic system. Everyone treated us great ( from the owner, office staff to the installers). Any questions I had they were glad to answer them. It is hard to find good customer service these days, but these guys still know what good customer service is.Thank you for the great work and great service.

Na
Review №90

Dan was very fast and professional highly recommend this company for any septic needs

Ke
Review №91

Thanks to vicente and Carlos for the great job they did

Le
Review №92

Will was excellent friendly and had great expertise in the care of the septic system. Would absolutely use them again.

Pe
Review №93

David was excellent in solving my problem.. hard worker.. very professional.. very good service..

Ad
Review №94

Were being pumped much more often than we should be and a different company gave us an estimate to replace the drain field, which is more than were willing to spend.David w/Southern explained that the drain field might still good, but maybe the distribution box has failed. This is a less expensive replacement if it turns out to be true (fingers crossed). He also explained they have free estimates in order to determine the issue.The only reason this is 4 stars instead of 5 is that I found the Sat. pump out of $475 to be more expensive than others in the area.Ill be calling today :)

Te
Review №95

Great service.

Ma
Review №96

Matt just came today, a Saturday. He came within 2 hours after the problems started. He uncovered both sides of the tank, pumped, and helped remove a blockage which was more of a problem than the septic which was not totally full. He was friendly, efficient, and an overall good guy. Of course, I paid the weekend rate but it was worth it to have this problem solved quickly. Thanks Matt!!

Ev
Review №97

Gentleman that did the work was courteous and gladly answered all questions.

Ta
Review №98

We recently experienced an urgent situation with our septic tank and drain field, which could have taken 4-6 weeks to remedy. With permitting, repairing, and the potential of spending thousands of dollars, Southern Sanitary found us the most expeditious remedy at the lowest possible expenditure of money and time. Everyone from administration to technicians were professional, competent, timely, and caring of our situation, which was fully remedied in record time. They collectively and creatively solved our situation with exceptional aptitude. Highly recommend on all counts!

Fr
Review №99

David and Matt came out to pump our septic tank. They were very friendly and answered all my questions with patience and respect. Since this was the first time Ive owned a home with a septic, David explained to me how it works and showed me the exact location of where the tank and drainfield are in my yard. He gave me tips on how to keep the system healthy. He even sold me the product I needed to maintain it. David and Matt were very professional and I will be using Southern Septic again! I would recommend them to anyone that has a septic system.

De
Review №100

Absolutely zero communication during the work we had done (disposal of old septic tank and county sewer hook up). I was out of town at the time and asked to be kept informed regarding the status of the project but no one ever called me regarding the numerous delays and issues that occurred. A septic vent was installed in my yard without my notification or approval and I am scheduled to have a driveway installed in that location next week. The plumbers were EXTREMELY rude and disrespectful when I tried to communicate regarding this issue and told me it was my fault even though I was never informed, then tried to charge me an additional $700 to move the vent. VERY DISAPPOINTED, DO NOT USE THIS COMPANY!!!!

Information
5 Photos
100 Comments
4.5 Rating
  • Address:4561 Ashton Rd, Sarasota, FL 34233, United States
  • Site:http://southernsanitarysystems.com/
  • Phone:+1 941-925-7867
Categories
  • Septic system service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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