Customer service is outstanding. I just went in for a small part to replace and they basically handed it to me for free with a descent conversation. Very friend and highly recommend for audio and wrap.
Recently, I bought a 2019 740i BMW and I wasnt happy with the sound, thinking that maybe 1 or more speakers were out and I was ready to spend even more money to get it right.I went to Audiolux as they are known to be the best and although every service bay was full, a young man named Dominic came out to look at my system; without any hesitation he went straight to manually setting each aspect of my system to the correct place and inside 10 minutes (or less) the sound was great.Heres why Im writing this review - when it came clear that there was no need for me to buy anything, I reached in my wallet and tried to hand Dominic some cash suggesting I wanted to buy his lunch as a show of my very real appreciation; and to my surprise he vehemently refused my offer and said with a smile no need, I am happy to help.I found this overall experience a great example of really good CUSTOMER SERVICE, and without question this experience has solidified my loyalty to Audiolux for any car audio needs I may have in the future.
Very kind, caring, and helpful. After buying a new audio system for my tundra I attempted to install it myself and actually brought it back and they installed it in about an hour. The audio system they sold me was being sold on Amazon for the exact same price. Really appreciated the honesty, and very satisfied with the product quality for the money I spent.
They rolled out the red carpet for me. I would strongly recommend using Audiolux! Best customer service! Rever acted like he’s known me for years! I drove all the way from Arizona to have my work done. A++
Nice job on my boat. Good price great service. Highly recommend.
Very knowledgeable staff here! No run arounds or games just solid service. Appreciate the quality here!!!
These guys are Awesome ....had to get my stereo antenna repaired....price Excellent! good guys ...I will be in Again for speakers & they do more then stereos ....Ladies ...these guys Will Not take Advantage ....Great Prices...Great Srrvice ....
Audiolux was phenomenal. The job that was done on my vehicle was nothing less than the very best. The customer service was second to none.
Great service and amazing workmanship. Highly recommend.
So anyway I needed a fusible link for a 1 gauge wire and these dudes were close by so I went to go check them out.... Its a real nice shop and the dude who helped me out, I didnt catch his name, young dude I think he might have been the boss or maybe the owner... Really nice guy. Anyway he set me up and I was on my way.. I had to go back today because I needed a little bit more assistance with my project.. it was the same dude that helped me out and I was completely floored in the way he handled my situation ( I wont say what it was as so no one tries to take advantage). I will say that what he did, he will positively be getting my business... The amazing thing is is that Im not exaggerating what happened in the least..... This dude restored my faith in humanity..
Audiolux was recommended to me by a good friend. I brought my 86 Chevrolet El Camino in with blown speakers and a stock radio. My old girl left with a modern touch screen AM/FM/Sirius XM stereo with hands-free phone and Bluetooth. Oh, and a Clifford alarm that also locks and unlocks the doors. My friend add the sub-woofers and a custom personal lighted medallion. I am so happy with the work Rever and his crew did with this older vehicle. The fit, finish, and equipment is top quality and I highly recommend them.
My friend audiophile buddy Jon took me here and introduced me to Rever (owner), wow what a shop... I was very impressed. Offering the best audio equipment and expert installations they go the extra mile and beyond... Offering many other upgrades too, not just car audio. Tint, vehicle wraps, custom wheels suspension packages and lots of other mods for your ride too... Great company and great guys to work around, very much a good experience...Thanks again Rever, I appreciate the amp and stuff you got for me. The hillby sound system is taking shape!!!! take care yourself and my friend jon there...... and plz let me know when you get the next phase complete, Id love to come check it all out again....... Harry
I am so incredibly impressed with Rever and his ability to decipher exactly what I wanted and what I needed to create the perfect sound system tailored to me. He took his time with me- listened and asked questions. He is impeccable with his word and his work. Absolutely one of the all-time best experiences I’ve ever had! He could’ve sold me more than I needed and he could have put less than what was required and he did neither- he put together the perfect sound system for me!! Thank you so much to you Rever and your crew!
Several months ago I went to Audiolux because the person with whom I spoke on the phone, Im pretty sure it was the owner assured me that they could do the job. I went there and six hours later my camers were replaced and I thought that was the end of that. Unfortunately it wasnt. Soon after that I realized that my rear camera wasnt placed properly. Soon after that I took the haldle apart (thats where the rear camera is located). I discovered that they took a shortcut and used hot glue to secure the camera. Unfortunately that only held up for a short period of time, because of the vibrations that a truck makes. I had to fix the backup camera myself. Very disappointed in the work they did. I recently got a call from Rever the owner and he wanted me to give him an opportunity to make good on what happened. I went yesterday and they swapped out my camera for a new one. In conclusion I to say that he did make good on fixing what happened.
Took my 1936 chevy in took check out my amp. They replaced a fuse got it working with no charge. Great guys I recommend them highly.
Called them with a question about some very questionable work done on a used vehicle I had purchased. The owner took the time to inspect it and make it right at a price I couldnt refuse. Very friendly and explained everything. Not only was it done quickly but now Im not worried about my vehicle catching on fire from random wires. Sounds great and will be back when its time for an upgrade. I wouldnt hesitate giving them my business based on the first impression given.
I called audiolux a couple weeks ago after trying several different shops that are similar...I was trying to find out how much they would charge me to replace my front bumper, grill, and windshield, with tint. I got ahold of Rever, he gave me a list of options and prices and got back to me quickly. I ended up going with audiolux because their prices were good compared to other shops that I tried, and they had great reviews. Anyways it has now been a week since I got my car back and I was so happy with the work that audiolux did that I ended up getting a ceramic coat put on and carbon fiber wrapped the inside trim of my car. I would definitely recommend audiolux for any and all work you need done on your vehicle, and I will definitely be returning for more work in the future. Thank you Rever, and the audiolux team. Keep up the great work guys!!!
Came in today for the big 3 upgrade. Talked with Rever. Very friendly. They did a fantastic job. Very clean work, and a nice shop as well. Thank you, my friend. I will return soon.
Very good management very professional I really recommend them 👍👌😁
Fantastic place! Excellent service and quality. Thank you!
Hands down the most knowledgeable person I have ever met in the audio industry. I actually told him he looks too young to be so knowledgeable. Getting a smokin deal on higher end audio than I had installed about a year ago. I am relieved I found this place. There are Soo many hacks out there and this is NOT one of them. My truck is next and I am sending a friend to get hooked up soon as well. Save your time, money and disappointment, go to audiolux and talk to Reever (sorry if I misspelled your name)
I met with them today. It was the most surreal experience ever. Theyre getting ready to take on my project, a 2020 mustang GT. I truly believe the art of audio has greatly diminished with everyone wanting prefab boxes, cheap knocks and these companies are just used to catering to those people which makes their job boring. I experienced that when I FOR THE LAST time, used Joes Stereo on Market Street. Their last set up was just awful.I look forward to the install. Everything so far has been pretty amazing!!UPDATE: Man theyve done a full build for me and its amazing!
Excellent service for an amazing price! They Hooked my car up and it sounds Amazing. Thank you so much!!!!
Was really disappointed at all the local shops ive been to, so after researching online i found Audiolux based on all the great reviews and brought my car into Rever for LED headlights and fog lights install. After having terrible experiences at other local shops I was not expecting to have such great service. They will make sure you are happy with the work they do and you will get honest, high quality, professional service which is not easy to find nowadays. I wont waste my time anywhere else bc this place is badass!!
Rever was awesome! He helped us out with a new stereo and some other modifications. He explained everything and was super helpful. Highly recommend for the most simple up to the most high end modifications and custom work!
Answer all my questions their flight courteous from concern when the best audio places in Santee
Outstanding work. Rever took every step to make sure my recently bought audio system was well-tuned and up to my high standards. Corrected a bunch of stuff that had been aggravating me. Very thorough. Treated my car as if it were his own, and he knows his stuff!
I thoroughly researched to find another shop to serve some of my on going needs with my automobiles and future upgrades. I was pleased from my first call as to the full attention and time taken to explain and help me better understand the products that I was considering pertaining to my lighting upgrade for my Ram truck.I have had ALOT of work done by a local shop and have been let down time after time by the extent of expectations sold to me and the level of service provided and promised...(in which I have never given a review)I had to find someone else to assist me with my on going needs. As a customer we all expect great service relations and want to be treated as if you were the only one being addressed at the moment you need it...After the technical language used and problems that I may encounter as to my choices (in which i did know a little about from research) was explained to me over the phone,I felt I was speaking to a person that was experienced, knowledgeable and very honest.... I WAS INSTANTLY SOLD...And by the attention given to detail and time taken without interruption for a very minor sale to his profits, I could tell customer service mattered....LITTLE did he know that I am a big investor in the vehicles and toys I own and buy and I was treated as if I was their best customer that had spent 10s of thousands dollars on equipment.Unlike the other shop that I have spent 10s of thousands of dollars and still treated as if I am an average customer buying a 35$ radio!A 5 star rating is too low for the customer service standards provided by this new shop!!!!To be continued....., if they live up to what they say and promise to Do!!!!!!
Went to Audiolux to fix what I thought was a broken stereo amp. Not 5 minutes into their worker’s diagnostic process did he know what was wrong and have the fix for it. Will be returning there for all my needs going forward and I urge others to do the same!
AudioLux is a solid company and is owned and operated with a real good and knowledgable in his trade and I highly recommend anyone who needs anything audio, marine or car, to give them a chance. They do more than your normal install, they do custom fabrication to fix whatever you need and uses only the best materials in all their work and they work on any car and truck, no matter the price it cost, same with boats.
In the huge community of car audio sales everyone will tell you they are the best and have the best prices. Thats why I love AudioLux. No bull just straight up. Anything you need can be done. From the smallest jobs to the biggest. We had a sit down discussion on what kind of sound I was looking for and my budget. He made sure to give me exactly what I was looking for. Never been happier, dont take my word for it check him out. Somebody else might be cheap but remember its about the quality of the work. Highly recommend!!!!
Was very pleased with my windows being tinted, and stereo and speaker install. Rever was very professional with great communication. Understanding of what I wanted and gave great advice for future projects. Looking forward to future business.
Wonderful customer service showed up before they opened and the owner helped us anyways. Had parts we were searching all over town for.
Rever and his team are absolute Rockstars! So professional and eager to help. I was having wiring issues with my boat stereo. He immediately knew the problem, fixed it same day and for a very fair price! Couldnt be happier with the resut! Client for life!!
Being the audio enthusiast that I am, I have visited a lot of the car audio shops in the greater San Diego area.My goal has been to have a car audio system that I can comptete with.My best experience hands down, has been with Audiolux. Rever the owner is incredibly knowledgable, his staff very friendly. Omar is the overqualified integrator running the custom integration department has all the specialty tools to make any D I Yer jealuos and ofcourse the know how and experience to do it right the first time. In the tint & wrap department i had Lee wrap my chrome & lexus emblems and they came out perfect. Under one roof there are a variety of services you can have done.you can wrap a vehicle, tint the windows, do a custom stereo, HID headlights, LED integrated headlights, get a custom alarm installed to protect it all, you name it they do it. If your car has a mechanical issue Raid who owns the onsite mechanics shop Santee Autocare, has joined services with Audiolux to offer everything mechanical. Nino, who is always cracking a smile and the first to say hello, replaced my speakers In the front I went with Hertz Mille legend and took out focal. They sound great! If you really wanna get the most out of your system get a digital signal processor (DSP) and have it professionally tuned by these guys. I am running the Audsion bit one HD processor and I have to say it has been the biggest noticeable improvement in my system to date. Im excited to see such a good group of guys, some of who I have known from other shops throughout the years come together and work under the same roof with the sole purpose of creating a truly authentic car audio experience thats is unlike any other.I would definitely encourage anyone looking for a genuinely professional experience go to Audiolux.
Killer job with window tint. Great prices on all services and fast response with any questions I had. Definitely recommend them.
Fantastic. Professional. Competent. Quality.
Was having some speakers issues, dude found the problem and fixed it at a unbeatable price, Ill definitely be back for any audio work I need done
Great service and very professional with detail. Highly recommend!
My experience was as good as it gets. To start, I was getting a headunit, amp, and steering wheel control module install on my VW. I spoke to one of their sound system Guys and he tried to help me at first for free to help solve a problem I was having. Long story short I ended up going to them for my install cause I kept running into problems and they very very smoothly handled it and took care of it and most importantly installed everything properly. Their labor rate is very reasonable and he quoted me a reasonable rate, rather than some outrageous prices that other shops gave me. (He was the cheapest). The wiring and overall setupP was done how it should be done by professionals. Took only 2 hours and was professional, on time, and thorough. These guys are the one you need to go to if you live in SD and need auto work. its worth the trip to them. They have my business in the future.
Good crew and good products
Audiolux help me out in a pinch and it was quick. I had my subwoofer installed in a meer two hours. Rever was awesome. Glad this business is in Santee. Will get future work done here.
Great customer serviceThe work they do is great
This shop not only specializes in car audio and stereo, they also offer variety of other services such as lighting, bluetooth, back up camera, navigation, interior detail and design, custom color wrapping, sound and tech gadgets for boats and off road toys, custom sound systems and a lot more. They truly exceed all expectations.
Rever did such a great job at installing my amplifier, the work was very professional and very quick, I’ve gotten my other cars done at other shops but this place by far beats those guys, and the best part was it costed less than anyone else would offer to do my car for.
Great Customer service!!I will defently be coming back
BEST AUDIO INSTALL AND SALESThese guys are by far the best people I have ever worked with on car audio. They did a phenomenal job installing a Rockford fosgate t1d412 subwoofer, JL audio Rd500-1 amplifier, JL audio rbc-1 bass knob, and all the wiring and hiding of wires to keep it clean in my Dodge Challenger. Super quick turnaround for an extremely high-level quality of work. They also threw in some help with installing sound deadening material so my trunk would not shake. Saved me a ton of money by educating me and being honest with me on what equipment to get to best fit my needs. Please give these guys a call, they greatly surpassed my expectations and I am sure they will surpass yours too!If I could give them 10 stars instead of 5 I definitely would!