user
Sonoma Sterling Limousines and Party Buses
29 Maxwell Ct, Santa Rosa, CA 95401, United States
Appearance
Sonoma Sterling Limousines and Party Buses

Comments
An
Review №1

Our group used Sonoma Sterling for our wine tours and could not have been more pleased. It took some planning but we were able to use a limousine and a party bus! Both vehicles were beautifully presented . We really appreciate the staff working with us in sorting all the details. The chauffeurs were prompt and very courteous too.

Ho
Review №2

John D was awesome. One of our party got sick (before the wine drinking started), and he kindly offered to drive her back to the hotel (45 min. drive). They are very professional but much more accommodating than I expected. He even offered a few alternatives when we had some extra time. Thanks!!

De
Review №3

Setting our day up with Sonoma Sterling was easy and the reservation taker was very helpful. On the day of our event, Shirlee our driver was fantastic! She was friendly and fun. She truly helped make the day go off without any issues. We made it on time to every location and even helped us find a spot to grab some lunch. I would absolutely recommend Sonoma Sterling and Shirlee to anyone who wants to tour wine country without having to worry about doing the driving.

Je
Review №4

From the moment the Limo arrived John H provided great service. He made every effort to make it a great day. He went out of his way to provide our group with excellent service. He is very personable with a great sense of humor. We had a tight schedule and he made sure to meet us at each location to pick up our purchased wines and store them in the limo while we cashed out. He picked up our lunch and took him to our next destination. At drop off he gave our group some excellent cheese to try. I highly recommend a John H and the Sonoma Sterling Limo service. Next time we return to Napa we will definitely use their service and request John H.

Ma
Review №5

Leslie was the best chauffeur I have ever hired. She was so helpful and pleasant and really went above and beyond with the service she provided. One person in our party needed extra help with mobility issues and she was so understanding. Our experience really made the trip so much fun!

Sa
Review №6

We used the company for an airport transfer both ways. We had Clint was our driver both times. He was amazing considering he had to drive hours to pick us up we live in Ukiah and it was around 1 am when he first picked us up. He was so friendly and told us how to use everything. Will definitely use again for special occasions. Perfect!!!

Mi
Review №7

Craig our driver arrived early for our pick-up, he was courteous and professional and the car was immaculate! This is our second time using Sonoma Sterling Limousines and I would highly recommend their services!

Hh
Review №8

Great experience. Driver was friendly and professional. I have used their services before but this time was exceptional.

Su
Review №9

John H. was a wonderful host and driver who’s professional manner and courteous service made our day perfectThe scheduling staff was also excellentI highly recommend Sonoma Sterling Limousines

St
Review №10

We had the BEST experience with Sonoma Sterling! Leslie was our driver and she took such great care of us. She was professional, polite, and went above and beyond for us. I would highly recommend this service and will be using it again in the future.

Kr
Review №11

We had a great time with Sonoma Sterling. We booked a limobus to go wine tasting for our friends birthday. It was easy to book and reasonably priced, especially considering that we booked it a week in advance of the Memorial Day holiday weekend. They were also flexible with us since we didnt have all the info nailed down when we first booked it. Theyre even pet-friendly! They just charge a one-time $50 pet fee.The driver was on time (even a bit early), professional, kind, flexible and helpful. We went over time a bit and made a couple random stops, but they were accommodating, and didnt charge us more than the hourly rate. We had a great time! I would definitely recommend them others, and would use them again.Thanks for a great day!

Ti
Review №12

As a private club manager, I am used to taking care of a very discriminating clientele on a daily basis. As I was planning a 3 day member trip to Sonoma for wine tasting and to attend the Transcendence Theater (a must see in Jack London State Park!) I wanted to make sure the lodging, meals and and services were up to the Ingomar Club standards. Not only was our driver Gary on time, he was extremely courteous, friendly and helpful throughout our entire visit.I would most definitely use SSL again and would absolutely ask for Gary by name to be our driver! See you again next summer!

Ga
Review №13

We rented a party bus to celebrate 3 30th birthdays in Napa. Even though we only had 11 people we chose the bus that fit up to 16 because it came with karaoke (or so we thought). The second we got on the bus we had an issue with the music. There was NO aux cord provided to play music and the blue tooth didnt work at all, not to mention the sound system was completely outdated. We spent over 30 minutes (pretty much the whole ride to the winery) trying to get the music to work considering that is most of the fun on a party bus. Not only did the music not work THE ENTIRE TIME but the bus was literally POURING WATER from the ceiling onto our heads because of the air conditioner the entire time as well.When I called to explain the experience (after it had already been relayed by the bus driver who was also in shock) they did nothing to accommodate our bill for these major inconveniences. They claimed they comped our 30 minutes of overtime (which we incurred trying to get the music to work!). They apologized and said they didnt know and the vehicle is in the shop now If we would have known, we would have taken an uber for 1/10 of the cost. We spoke to a woman on the phone for 45 minutes who essentially refused to do anything for us and said her manager would call us back, which never happened.We are disappointed and disgusted with the level of service provided by sonoma sterling limos

Je
Review №14

Professional and friendly driver who was not only on time but extremely helpful in loading our elderly passengers and making sure everyone was comfortable and safe. We all would Definitely use this service again!!

Oz
Review №15

Leslie was excellent!! She was so awesome as she went out of her way to accommodate us and getting food! She was great and highly professional! Thank you Leslie!!

Je
Review №16

John was fabulous, so much fun and helpful. We will ask for him as a driver next year.

Ro
Review №17

I contacted them at a late timeframe to ask for a stretch limo for my birthday. They were extremely accommodating and discussed options as well as scheduling in terms of the tastings I had already scheduled. Petter was a phenomenal driver with a lot of care and professionalism. We had a great day and I would definitely utilize their service again! I would highly recommend for anyone looking for car service or limousine service in the Napa or Sonoma area.

Re
Review №18

This was our second time using Sonoma Sterling and once again we were not disappointed. David (our amazing driver) was early and texted to let me know he had arrived. He was helpful, knowledgable and took great care of us.Cold champagne and water were supplied and we werent late for a single tasting! The limo was clean and comfortable. Our power went out in the back at the very end so we there was no music or air, but we made the best of it.Will definitely use their service again. Especially if David gets to be our driver.

Je
Review №19

We had a great experience with SSL. Jennifer went above and beyond to work with and help us with finding a vehicle and scheduling.Our driver Joel was awesome. I would definitely request him again. He was extremely very professional, very knowledgeable, relaxed and fun! He followed up with our reservations and even helped us to squeeze another tasting in. Could not have asked for a better driver or experience. Thank you!

Ka
Review №20

Manny was the best driver for our Napa Valley wine tour! He was on-time at every location and he never rushed us. He was very patient and accommodating. I couldn’t imagine a better experience. We are so thankful for him!

Da
Review №21

Great service through wine country. My second time using this company, and stellar service once again. Driver was very knowledgeable about wine Country region.

Ca
Review №22

John H is super nice and professional. Will use him again in the future!!!! Girls Bachelorette party was made better by John H.

ad
Review №23

Sonoma Sterling is our go to when we are in the Napa region. They always provide top notch service. We will continue to use them whenever we are in town and suggest others do so as well!

Al
Review №24

The vehicle was clean, exactly as described, and our driver Lisa was fantastic. She made our event even more fun and was the perfect balance of helpful and professional.

Ni
Review №25

We used Sterling for our wedding at Bodega Bay. The shuttles were very easy to coordinate and provided clear communication regarding our timelines. The driver was very professional and the shuttles were sparkling clean and upscale.

Kr
Review №26

Philip was a great driver! Would definitely recommend this service.

Am
Review №27

Our driver Denis was great! Easy to book and bus was an excellent addition to the evening.

Cy
Review №28

Our Limo driver,, Clinton, was the consummate gentleman and Sonoma Sterling was wonderful to work with. Would use them again in a heartbeat.

Ma
Review №29

I requested Sonoma Sterling Limousine for service to the San Francisco Airport. My driver, Robert, was on time for my early morning pick-up. Robert was a pleasant and courteous driver. We arrived at SFO safely with no delays. Thank you, Robert!

Ve
Review №30

Our driver Shirlee was excellent for our Napa wine tour. She came on time and drove carefully on the winding roads. We had a sprinter van for our group and it was clean and very comfortable. Highly recommend.

Ma
Review №31

Our experience was great! Lori was amazing and took very good care of us.

Da
Review №32

We had John H as a driver and he was absolutely fantastic. Excellent service and a fantastic experience. 5+ stars out of 5

Co
Review №33

This team took great care of us on a dinner out in Napa! Professional, and made our logistics straightforward!

Am
Review №34

Peter was prompt, on time and accommodating! Made our ride to Napa a great way to start our trip!

_T
Review №35

Joel was extremely friendly and professional! Very safe travels! Enjoyed his insight of the Napa area and his excellent service! I will request Joel in the future! Great day!

Mi
Review №36

Great service and experience for our whole wedding experience including pickup and drop offs at the airport and shuttling us and our guests to and from our wedding.Very professional and all around awesome

Va
Review №37

Everything from start to finish went very smoothly with our chauffer service. Our driver, Rob, was very professional and enjoyable to chat with. We will definitely use this company again!

Do
Review №38

Sterling Sonoma always impresses; this is our third and most challenging engagement with them and they CRUSHED IT!

Ke
Review №39

Dennis was a sweet driver and was on time! We came for a bachelorette party and he was kind enough to get us a bottle of champagne for our ride. Highly recommend

Sa
Review №40

Manny was the best! Very professional kind and helpful. Thank you!

Ma
Review №41

I had a great experience. Manny was super accommodating and very nice!

Je
Review №42

We had sonoma sterling limousines, inc drive my daughter and a group for prom. The driver Savax was on time, professional and our kids had a wonderful time. Would definitely recommend and use again

Da
Review №43

Absolutely fantastic service. Will gladly recommend. Ask for Gary to be your guide and your day will be fantastic.

Sh
Review №44

What a treat! The limo was nice, new and spacious with all the bells and whistles including plenty of fun buttons to play with like the LASER SHOW. Jennifer was super easy to work with on selecting the limo, changing the date, etc. Our driver Kevin was professional, top notch, and we are looking forward to doing this again. Highly recommend Sterling for service, top quality limo, awesome experience.

an
Review №45

Our driver Gary was wonderful. Very accommodating and pleasant to deal with. Enjoyed our time with him tremendously.

Ca
Review №46

Great transportation for wine tasting. One time, safe, nice vehicle.

Da
Review №47

Our driver Petter communicated with me thru out the day, I had 7 of us staying at sonoma raceway for the nascar race. We were going to the giants vs cubs game. Petter was able to get thru the gate and pick us up at our campsite. Ride to San Francisco was quick and informative, Petters knowledge of the city is amazing. Dropped us off and picked us up at the same location once the game was over had a great ride back to the racetrack. Would highly recommend using their services.

Ka
Review №48

So much fun and Lisa was amazing

No
Review №49

Amazing service, personable and professional

La
Review №50

Incredible customer service! The whole team at Sonoma Sterling Limos went above and beyond to ensure my groups day went smoothly. The administrative team was really flexible and exceeded all expectations to make sure we had a good day and a full schedule in spite of unexpected vineyard closures. Our driver Kirk was delightful. He checked in with us in the lead up to our reservation to confirm everything and to make we knew we wouldnt have to worry about a thing during our tour. He was so accommodating to last minute requests, and kept us hydrated and laughing. The MKT limo was fantastic and the perfect bachelorette party transportation. By far the best value of the numerous limo services I called in the area. The service, vehicles and the experience were top notch!

Lo
Review №51

Manny was a great, friendly, and accommodating.

Te
Review №52

Fantastic service!

Mi
Review №53

Our driver Scott was great

An
Review №54

We used this service for a wedding. The two Sprinter Vans were to shuttle guests from the wedding ceremony to the reception and the white MKT Stetch Limo transported the bride and groom. All the drivers were on time, professional and made the 45 minute trip to the reception most enjoyable. I highly recommend their services.

An
Review №55

Everything from start to finish was seamless. I had booked a birthday trip and everything was reserved. Unfortunately, the wildfires caused us to have a change in plans and we needed to travel further out of sonoma and napa to have some tastings. I called Sonoma Sterling Limousines (SSL )and Jennifer was fabulous- she was sending me updates via text message daily. She also went to great lengths to set up some winery tastings. Our driver Dan was courteous, professional and overall amazing. He went out of his way to make sure we were comfortable. We had only 1 day booked with Dan for him to take us to Lodi. Our group had such a fab time and loved Dan so much we booked him again for the following day. Keep in mind, we had no reservations booked for the next day. Dan and Jennifer did some calling around and set up two wonderful tastings in Healdsburg. Dan did everything to make sure we got the bus we wanted and also suggested some local spots to eat- He even picked up the lunches we ordered as we sat and tasting wine. This company is worth every penny and I will use them again should I ever need to visit Sonoma/Napa/Healdsburg/Lodi.

je
Review №56

We had such a great trip on our wine tour with Sonoma Sterling Limousine. From the wonderful office staff that helped us plan our trip to our amazing driver that was there for our every need. I would highly recommend this company to use for your transportation needs.

Si
Review №57

So much fun!!

St
Review №58

We hired Sonoma Sterling Limousines on Thanksgiving to transport my handicapped sibling from Santa Rosa to Palo Alto and return. They did a fabulous job... on time and efficient. The driver was terrific, friendly and very considerate of the siblings needs. I would highly endorse their services.

Ja
Review №59

Loved it!

Ni
Review №60

Aside from arriving a little earlier than we had requested and a couple guest complaints about a bumpy ride or the driver getting lost, they werent sure which, the service was provided efficiently and with a smile. Better to have an early driver than a late one! Would still recommend for a wedding service.

Di
Review №61

I had a great experience working with Sonoma Sterling! I rented the 18-passenger limo bus for my wedding day in July. Before booking, I had a few questions on vehicle sizes and what came with each option - Sonoma Sterling promptly and professionally answered all of my questions. On the day of my wedding, my husband, me and our 12 person wedding party were moving between 3 locations over the span of 6 hours and our driver Savax didnt miss a beat. He was always where he needed to be, when we needed him. In addition, the vehicle was high quality - spacious, comfortable seating, bluetooth enabled so we could easily play music and had plenty of bottles of champagne for us to celebrate :)

Am
Review №62

Highly recommend! We were in a tight spot, needing last minute transportation to the airport. Daniel came to our rescue and provided a safe, comfortable and efficient ride! Im still amazed we all made our flights- all thanks to this wonderful company! Will definitely use again on any return trip!

Ju
Review №63

We made a last minute decision that we were going to hire a limo to take me from the hotel to the venue which was 7 miles away. A quick Google search led me to Sonoma Sterling. Thankfully their stretch white limo (Lincoln MKT) was available. I called and they were very responsive so we were able to transact fast. When booking, keep in mind that they have a 5-hour minimum so even if we only needed it for a one-way 15 minute trip, we had to pay a 5-hour equivalent. I asked if I could maximize the vehicle by picking up people on the way or keeping it for a longer time, they said no. They explained that the rate is different for a one-way trip than a several stop trip. I was hoping that for the money I paid, I would get more out of it but thats not how it works. Just something to keep in mind when renting.On the day of, Geff the driver was perfect! He was sweet and patient as we took photos. He didnt rush me, my bridal party nor my family. Geff even helped shield me from the guests so that I could make a more impactful grand entrance. It was a short trip but he definitely made it more meaningful. Thank you Geff!

De
Review №64

Kristopher was the best limo driver ever! He helped us celebrate a 16th birthday for our daughter and showed up with pink Happy Birthday balloons on the outside of the limo.Loved he took the time to make it a special day for her including the birthday hat he wore and sparkling apple cider that was provided. We will definitely be using this company over and over again.

Ja
Review №65

My wife and I thoroughly enjoyed experience with Sonoma Sterling. Moira was extremely helpful on the phone as she helped plan our itinerary, consider options, what to expect, etc. The car arrived promptly (5 min early) and Geff is a true pro and fantastic guide. Would recommend without hesitation

Ch
Review №66

Marc was an amazing driver. He provided our group with not only one, but two great days of wine tasting in a comfortable environment. He knew the ins and outs and the best places for our group. I highly recommend using Sonoma Sterling and Marc!

Ly
Review №67

Our driver Kristopher did an awesome job on our wine tasting trip. He was very knowledgeable of the area and made great recommendations. The Limo was stocked, clean, and well air conditioned when we returned to the vehicle. Thank you.

Ka
Review №68

Sonoma Sterling is my go to company as a wedding professional in the area. They are reliable, friendly and professional.The experience working with the staff in the office, and the drivers is fantastic. They are flexible to changes and very accommodating when its needed. I can always rest easy that the guests will arrive on time and in style!

Ra
Review №69

I called last minute to schedule a surprise limo pickup to take my newly married daughter to the airport for her honeymoon. I had called a different company and they were going to have to have someone call me back...... so I tried Sonoma Sterling. WOW From the first hello I felt like I was talking to family, as if they new my daughter and were just as excited as I was to plan this surprise. The morning of my daughters pick up was the morning of the devastating fires here in Santa Rosa. I was evacuated and unsure of the status of the pick up and would not be able to take my daughter and husband to the airport myself. To my complete surprise and gratitude, I received a phone call and they were still able to do the pick up. I’m so grateful! I love all the people I’ve had contact with and the driver was awesome. I will always use and refer my friends to Sonoma Sterling. You all Rock!!!

Su
Review №70

Thanks for taking such great care of our valued clients. When one Five Star limo company trusts another company with their favorite clients, you know it is a great company! Thanks for everything. They loved the winery choices and your chauffeur was so much more than just someone driving them to a bunch of wineries. He knew the history, the prizes they had won AND had a measured opinion of the wines that will be produced from this wet winter. Hmmm, maybe we should take a day off and play the part of a pampered client. We will definitely call you first when we need a perfect limo tour partner.

Ca
Review №71

We had a wonderful time start to finish...highly recommend!

K
Review №72

The best in the business. Friendly and professional staff, luxury vehicles, and a great value. Worked with SSL on my wedding and corporate events, all executed flawlessly.

pe
Review №73

Shame on me! I am cleaning off my desk and discovered my note to write a five star review for Sonoma Sterling Limousines Inc... The note was dated May 20th 2014. I really need to clean off my desk more often. None the less my hat is off to SSL. I hired them to drive my son and my new daughter-in-law to there honeymoon sweet. The service was fantastic. From the moment i called to inquire about the service I could not have been more satisfied. This family business knows how to provide outstanding service. I will use them again when I need a limo service. if I could rate them ten stars I would. Outstanding. Thank you.Peter

Je
Review №74

Sonoma Sterling Limousines was a pleasure to work with. I am a manager of a Motor Coach company in Seattle. One of my buses broke down in Ukhia California and Sterling came to the rescue of my passengers to get them safely to San Francisco. Dan even tried to track down the part we needed at a local auto parts store, unfortunately they did not have the correct part. Just the fact they were willing to go out of their way for a guy they had never met really speaks to the kind for customer service they provide.I will definitely use Sterling again, hopefully it will be under better circumstances.Thanks again, if you ever need anything in Seattle please let me know as I would be happy to return the favor.Jedd RandellMTR Western

Al
Review №75

This is the best transportation company in the North Bay!Amazing staff, highly responsible chauffeurs and awesome owners! It is a pleasure doing business with them.

An
Review №76

This company came to our rescue! Daniel showed up for a last-minute request to take a group from wine country to SFO. Navigating through smoother backroads and traffic jams, he got everyone safely to their flights in the nick of time. And, even dropped me at my apartment in the city on his way back through. We would all definitely use this company again!

Ch
Review №77

Its rare to encounter such outstanding customer service as I did with Sonoma Sterling Limousines.This week, my wife and two small boys left our home in Santa Rosa for a grandparent visit in the East Bay and inadvertently took my car keys in their bags. Two hours after they left, I realized I was stranded with a car I couldnt drive with my keys 90 minutes away. I tried calling a number of car/limo services to see if I could secure a ride to the East Bay and back; I had no luck with the ASAP availability...except for Sonoma Sterling Limo. The dispatcher said he could get a car for me, but he sympathized with my plight and horror at having to pay for a roundtrip from the North Bay to the East Bay – Well, this is an exceptional situation!, he laughed – and proposed an elegant, cheaper, and more time-efficient solution. He contacted a driver who had just made an airport drop at SFO and re-routed the driver to cross the bay to pick up my keys in the East Bay and then deliver them to me in Santa Rosa. It worked perfectly, and the driver texted me occasional progress updates (I have the keys and am on my way to you now.) The dispatcher and driver were both kind and cheerful, and the elegant solution cost me HALF of what a fare would have been; it also saved me the hassle of having to travel instead of being productive where I was. It was still an expensive bit of carelessness on my familys part, but Sonoma Sterling Limousines softened the blow. I couldnt be happier and was impressed with their humane, personal approach. Im a loyal customer going forward.

Fi
Review №78

This company is the best!! Daniel rushed to our rescue and whisked us to the airport in the knick of time when we couldnt get Uber for a large group!! He was awesome!! Wished we would have hired him all weekend!!

Na
Review №79

Great service with fantastic drivers!

Ke
Review №80

Great service, clean cars and drivers that seem to enjoy their jobs

Br
Review №81

David was a treat! Accommodating and professional. Great experience.

Information
100 Photos
81 Comments
4.9 Rating
  • Address:29 Maxwell Ct, Santa Rosa, CA 95401, United States
  • Site:https://sonomasterlinglimo.com/
  • Phone:+1 707-542-5444
Categories
  • Limousine service
  • Airport shuttle service
  • Bus charter
  • Car service
  • Transportation service
  • Winery
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:9am–8pm
  • Sunday:8am–8pm
Similar organizations