I am so happy with Westside Property Management. I have been living in my apartment for more than 20 years. The last 10+ years the property management was being handled by another company. Westside Property Management has been managing this property for maybe a year now. The difference between Westside Property Management and the previous company is extreme. The other company would take up to a week to even acknowledge the request. The work they did was ALWAYS what I call quick & dirty; always done in the cheapest, easiest way with no attention to aesthetics at all EVER. Westside Property Management is EXACTLY the opposite in ALL ways. They get in touch with me the same day I send a request and at the latest the next day. Something that Ive noticed is they dont make me feel like I did something wrong. The other company always had this way of letting me know that they thought whatever needed attention was due to something I did. This is not the case with Westside Property Management. Every workman/technician they send is courteous and they are experts at what they do. Unlike the other company, when someone comes into my apartment they are respectful of my home and they clean up after the work is completed. Everyone Ive dealt with at Westside Property Management from the executives, people that answer the phone, workman/technicians etc. are responsible, polite and efficient. I HIGHLY recommend them.
WPM managed my property through Covid times very successfully. It was challenging and required a deft touch which they provided. Tiffany as Account Manager was outstanding. Carlos/Melvin in maintenance were professional with high quality work. Accounting was always prompt and accurate. Josh has put together a great team by treating his clients, tenants and employees professionally and with integrity. Highly recommended.
After the Great Pause and the world seemed to be turned-upside-down, I found myself in need of a new place to call home. It only took a few clicks online until I found my PERFECT apartment. Pacific Listings replied immediately with how I could do a self guided tour and really get to know the apartment. It truly was a dream come true and with in moments of standing in the living room, I knew this would be my home. Ms. Allyssa was super fast in drafting up my lease and I was able to move in within days of seeing the property. If youre looking for your new forever home, these guys are here to help!
Westside Property Mgt has provided outstanding service throughout my 2.5 yrs as a tenant. Ive used their maintenance dept services a great deal and each time I’ve received exceedingly prompt, knowledgeable and professional service. Their maintenance team, without a doubt, is a real complement to the management company. Overall, all the management company provides excellent tenant services.
Plannned a visit twice with them at same address, first time is a no show and second time same excuse of mixing up agenda ... One one the visitors came all the way from San Francisco ...They recognize the agent is overwhelmed but wouldnt let anyone else help you out...Dont answer your questions on emailsUnprofessional
I cannot say enough positive things about WPM. The staff (weve worked with Eric and Tiffany) has always been extremely friendly, accommodating and helpful. They respond within a few hours of a repair request; and most importantly, have worked with my family during the difficult times of COVID-19. I would definitely recommend to a friend and look forward to renting from them for years to come. Keep up the great work!
It has been about 5 months since I have hired Westside Property Management to manage 2 apartment buildings. I could not be happier. Any questions I have are responded to that same day. I enjoy dealing with different people from different departments to handle different issues. They advise you through email when your monthly statements are in and when disbursements are sent to your bank accounts. Very happy with them. I highly recommend them.
Westside Property Management was so amazing to work with while we were trying to find a rental that suited all of our needs. We worked with Bella throughout the application process. She kept us updated every step of the way, and always made sure we knew what was going on. We never had to wonder if our application was being processed because she kept in contact every day. Once approved, we worked with Rachel who gave us next steps and kept us well informed like Bella. This company was a joy to work with! Thank you for all of your assistance.
When a lightbulb was out in my apartment building and it was pitch black I wrote to the westside property management portal at night. And the next day they came and put in the lightbulb. It was a really fast and amazing service. Also when my sink was broken they came and fixed it the next day. I appreciate the service because it is done in a really great timely manner.
I want to thank Rachel and Bella, I got my place through their company Westside Property Management. The two of them were very supportive, kind and it was extremely easy to work with them and have their support throughout the entire process. They respond very quickly, are responsible and care about you. I highly recommend you to use Westside Property Management.
Excellent service from day 1!Prior to working with Josh and the Westside Property Management team, we had an empty home in the LA area that we needed to rent. We live 400 miles away, so the distance made it difficult to manage the property ourselves. And quite frankly, were new to being landlords and we wanted to take a hands-off approach. We had no idea what to expect, so we started on Yelp and requested for quotes from top rated and most reviewed property management companies in the LA area.After speaking to almost 10 companies, we decided to work with Josh and WPM because of:1. Service: Josh was our first point of contact. He did not try to sell us. He educated us on the market, what the expectations of tenants were, anticipated timeline, etc. The WPM team are great with communication and are always available to jump on a call or are quick to respond to emails. When we have questions (and we had a lot of them!), they had answers, and kept us updated in real time when necessary.2. Price: WPM offers very competitive prices versus the competition. They do not upcharge on repairs and maintenance either. They just forward you the invoice from 3rd party repair and maintenance services.3. Convenience: This was very valuable to us as we live 400 miles away. We literally gave them the keys and asked them what we needed to do to get the house ready to be marketed and get some great quality tenants to enjoy it as soon as possible. They gave us a list of repairs and maintenance items that needed to be done, competitive quotes for each work order, an estimated timeline to complete the work, timeline to go to market, and timeline to fill. We reviewd and approved the work, and they took care of everything. We completed everything earlier than expected!Whether your needs are like ours or not, Josh and the WPM team can cater to your unique situation. How do we know? That was one of the first questions he asked in our initial calls -- what do you need? And how can we help?We highly recommend WPM! If interested even at the slightest bit, its worth just giving them a buzz to inquire. We look forward to working with WPM for the long term.
I had a great experience with WPM. Bella was very quick to respond and make sure my application was submitted and reviewed faster, in order to expedite the process and get me a new home! With COVID they made it very safe comfortable for me, as well. I will definitely use them again.
Tiffany at westside property management is so helpful. She is always quick to respond to any and every email. I have lived at a westside property management property for a few months now and I have nothing but good things to say.
Great response speed and efficient same day problem solving!
WPM is always responsive and helpful with whatever questions I have or requests that I need!
Westside Property Management has managed our familys rental properties for over 6 years, and they have always been very responsible, efficient, and helpful to us as well as to our tenants. Their staff are very knowledgeable and provide excellent advice on a range of real estate issues, and they have a very good and responsive maintenance team. Weve been extremely pleased with their work!
Thank you WPM for your prompt response to the various problems that good management must address. Your professional staff all deliver. I am grateful for consistent resolution of issues.
Worked with them for nearly 10 years. Great service!
I just think its ironic that all the 4/5 star reviews are from the property owners and the 1 star reviews are for the people renting the properties. I rented a unit through Westside for 3+ years. When I didnt have issues with the unit, it was great! I paid my rent on time and didnt need to contact them. When I did have issues (cockroaches, water leaks, etc...)- good luck trying to speak with an actual human being on the phone. I never was able to speak with anyone on the phone. Constant follow-ups are required and its pretty obvious they are short staffed. For some apt issues, I ended up speaking with the general contractors or the actual owner to get things fixed in a timely manner.Im sure they are good value and thats why property owners like to use them. But just be weary of how the tenants are treated at these units. I would never use them if I needed to rent my property.
Helped my family rent a wonderful new home.
I’ve recently moved back into the country and have been searching high and low for a rental property that would be able to satisfy my needs and utilities that I require, this company WestSide Property Management was able to facilitate and advise me on my long term rental situation and find me the best value for my money as wants in a place. Loved the service and responsibility that the workers representing the company had demonstrated to me. I am now considering after my great long term rental, that would like Westside property management to assist me in looking/buying a house for the next long term decision. Great Service!
I have been living in an apartment managed by Westside Property Management for over a year now and they have been the friendliest and most responsive property manager I’ve ever had. Having to work from home since Covid struck, it has been relieving to know that I have a great company I can rely on to deal with any issues promptly.
BEWARE LANDLORDS AND RENTERS ALIKE.My friend tried to rent a privately owned unit managed by this company. It had been on the market for 30 days when my friend submitted an application. She had an 800 credit score and a year of rent in savings. They asked for a co-signer and she gave them one. She also offered an additional month of rent paid up front. They charged 100 for the app fees total.Once they received the information They told us the landlord needed to review it and they would contact her tomorrow. They didn’t. After 3 weeks of ignored calls and a lack of updates, Rachel told my friend she didn’t get approved... when her lease was now expiring at her previous residence.They cost this landlord not only their fees but they lost the landlord over $5000 by not submitting applicants information to them in a timely manner. (Or maybe even not submitting it at all.)Another red flag was this property management company didn’t know how to verify self employment income. I had to speak to multiple people to explain to them that self employed people do not generally have w-2 statements or payroll checks from their employer.This was the most unprofessional management company I’ve come in contact with. It’s okay that she didn’t get that apartment, another apartment is clearly the better option. I just wanted to take a moment to warn landlords and tenants of how this business is run to save them their time and hard earned money.
Very professional, responsive and cordial. A delight to work with!!!
The team at Westside property management is professional courteous and has always helped me fill my rentals when I needed them with amazing tenants and gotten me great market rates. They are incredibly familiar with the current Westside market and knowledgeable of current trends. They are always available on short notice in case of emergencys. They are accessible when I need them and the team at the office is always available. I highly recommend them for any size property whether small or large.
Loved working with Josh, very friendly. He was flexible with my schedule, very accommodating, helpful with providing connections to other service providers. Trustworthy. Given their long history, the management company has reliable and dependable handyman. Although at the end I decided to not rent my place, I found the customer service extremely professional and patient. Also the management companys portfolio was helpful in looking at rentals and getting a sense of the market.
During the covid-19 pandemic Westside Property Management has been outstanding at communicating and walking me through the process of what I can expect on my rental properties. After working with Westside for years and referring several friends I can say that they are the best out there.
This company been managing our building for about a year and I requested maintenance couple of times for necessary and sanitize things like bathroom walls that has mold on it and my kitchen that has open exhaust duct which cause insects coming in.They are doing NOTHING.Even building common area is not clean.
I had a wonderful experience with Westside Property Management. I cannot thank Josh enough for his professionalism, wealth of knowledge about the market and kindness. He made selling my home a wonderful experience. Josh also helped me find my new one. I was relieved of a lot of stress having Josh oversee the sale of my home and purchase of my new home.A sincere thanks to Josh and everyone at Westside Property Management :)
Westside properties management are amazing. I have been using them for couple months now and I must say they always respond to my tenant very fast and fix any problem right away. their team is very helpfulthank you guys
Our experience with Westside Property Management has been nothing but excellent since they have managed our rental property in the Del Rey area of L.A. The Barres are consummate professionals. Not only do they respond to problems quickly, but they are trustworthy and driven to provide excellent service to owners and tenants as well. They came highly recommended by our realtor and friend, and we have not been disappointed.
I needed help leasing out my Santa Monica condo, and found Westside Property Management through a Google search last summer. The office was responsive and promptly set up an appointment for an initial consultation with Josh. He explained their services (I was new to property rental) and answered my questions. When I decided to move forward with them, it was a relatively painless process. They took care of finding and vetting applicants, and then helped me prepare the condo for the tenants. When the tenants reported issues following the heavy rains, Westside assisted in coordinating the repairs. On a couple of occasions Ive had to follow up with them to get status on something, but overall I would say my experience during the last 8 months has been very positive.
We are very satisfied with your management services since you began managing our properties. Your tenant selection, property maintenance and expense control have been excellent. Most of all, we rely on your honesty and integrity. I feel that I can call you at any time for your opinion or assistance. It makes my life a lot easier not having to deal with the day to tray management of those properties.
Leased a home with Josh Barre at WPM since 2013, great service, repair and service calls were handled immediately. An opportunity to purchase the home we leased was offered by the owners, and he represented both parties and made sure the transaction went smooth, even though I had some delays with my lender. My family is happy with our new home. Thanks Josh Barre for the great experience.
When I interviewed Westside Property Management I felt comfortable right away and knew they were the right fit for me. They are very straightforward and their knowledge, experience and expertise impressed me. I feel very relieved knowing that they are there to take good care of my property and to ensure things run smoothly. I highly recommend them to anyone looking for a good team and genuinely caring and kind property managers.
As a professional realtor working on a top-producing team in LA, any recommendation I give to my clients I take very seriously. Without hesitation, Westside Property Management is my #1 go-to resource for clients looking to have their properties professionally managed, both large and small.Josh of WSP is probably the hardest working, easy going and helpful individuals I have come into contact with. He is the type that responds in minutes, goes above and beyond and really genuinely cares about his clients. That is so hard to find!10 stars if I could! You will get the customer service you deserve!
If you are seeking to buy a home; to rent a home; or initiate property management for your property, either condo or home, this is your place. Stop now, and make that phone call. I am the President of a Condo HOA and this great man, JOSH BARRE, has acted as the PM for one unit in my building. He and his folks are a dream with whom to work. There is the ultimate care for your property; immediate action on issues; and weekend response to everything. The rest of our units are represented by a larger PM company and the results are like night and day. I have to fight for the owners of this building to get their needs met and get delayed response on all issues. As someone who deals with WESTSIDE only when problems arise, I love them and the care they give our building, not just in crisis, but in communicative responses. Thank you Westside PM
Westside Property Management is the go to place if you are looking for a place to live in Santa Monica. I recently moved across the country and found the perfect condo with ease. Josh is very professional and always gets back to me in a timely manner whenever I have a question or concern. If you decided to go with Westside Property Management I promise you will not be disappointed!
It is gratifying and much appreciated to see your success with the timely receipt of rents from all tenants, but particularly by the two that had become challenging. Congratulations and thank you for the submission of rental payments before the first of the month. Well done!
My experience with Westside P. Management and its principals, including the accounting department and its responsiveness, has been totally satisfactory over a number of years. Integrity and willingness to deal with and solve any issues are present. Any minor delays and glitches are routine to this business. We stated our preferences as to how to be landlords and WPM adjusted. Also, we used WPM to sell a number of rentals, again, to our satisfaction. I would definitely recommend the company if you are willing to do your part in communication and mutual cooperation.
They are great! I purchased a home in LA, San Francisco, Boston and sold a house in Boston; they made it seamless for both transactions.After leaving Los Angeles, I rented out my apartment and they managed the property for me! They took care of maintenance, collecting the rent, renewing the tenant. Give them a call!
Josh has done an outstanding job of finding a renter for us and communicating consistently throughout the process. It has been an enjoyable experience dealing with Josh and Westside and I would highly recommend them to anyone who needs assistance in the LA area.
WPM was so helpful in leasing me my current home. They were very attentive, expeditious, and exceptionally personable while setting everything up, and have been equally so in resolving any questions that have arisen since Ive moved in. Based on previous horrendous experiences with landlords, I would have never thought that working with a management company could be so easy and pleasant, but WPM proved me wrong! They are the best!!
I was surveying for a property management company in west LA. I found this agency on a random google search. However, as a client i was trying to reach them three times...it was a long hold and finally operator asked me to hold it and it went on for another 10 minutes. I thought how hard it would be for a tenant to reach these folks when they need something urgently...no courtesy, lack of customer friendliness....i felt like i am speaking to someone in the government office.... i would just avoid ....i am sure my tenant would be happy with decision.
They charged me for an application fee and got all my sensitive personal information and documents only to let me know that they chose another applicant. Not sure if any discrimination is involved in their choice of tenants.
A++++ for communication, expertise, reliability, effectiveness in property management, real estate, rentals.We are so glad we found Josh and Westside Property Management.We had a dream of owning a condo in West Hollywood but living out of state, we really needed someone who we could trust and rely on to guide us through finding a place, negotiating through a bidding war, and funding a great tenant for a while.WPM came highly recommended, and from the very start, we had a great experience meeting and discussing our goals with Josh and Guy.Just a couple of quick months later and our dream came true, thanks to Josh.He has been fantastic for many reasons:1) He has great knowledge of the market for real estate investments and rentals2) He is responsive and super patient and thorough with all of our rookie questions3) He worked really well with the selling agent, the HOA, all parties involved. It is so nice to have someone who has great people skills AND expertise! (e.g. we got our dream place, and we werent even the highest bidder!)4) He made wonderful recommendations on pricing our rental and readying it for top dollar, then found us great tenants.5) He is trustworthy and reliable. We sleep easily at night knowing that Josh is our property manager.We are so grateful for Josh and WPM and highly recommend him for real estate, rental, and property management.
We have been using Westside Property Management to managed, lease and maintain a high end home in Beverly Hills. WPM,s in particular, Josh Barres, attention to detail and customer service has been excellent. We have been very pleased on all fronts with the professionalism and the quality of work. We would highly recommend WPMs services.
Theyre new in our building, Ive been calling since 3 hours ago and they never answer the phone
Very very frustrated with this company due to multiple instances. I do not recommend renting the Westside Property Management at all. The manager, Guy Barre, has not returned any of my emails or phone calls in 7 weeks. His assistant Melvin, also has been no help at getting Guy to process our renter substitution form, which by the way we paid 100 dollars in processing fee and they will not respond to any of us. This means I am still on the lease and they have not released me from it.I also requested to have my bathroom fixed because mold was growing in the cracks of the glaze and working with them was incredibly difficult. I put in the request April 2016 and followed up every week for 6 months up until I moved out. The problem was ignored and the bathroom was never fixed.They ignore health hazards, do not follow through on promises, and take your money with out performing the service you paid for.
We are out of state owners and depend on Westside Property Management for everything regarding our West LA condo rental. They are very professional and responsive. We would recommend them to anyone looking for a great property manager!
Westside Property Mgmt was an outstanding partner in the oversight, maintenance and general management of our property in Chatsworth, CA. Highly responsive to the needs of both the tenant and me as the owner. This is is key as both sides need to feel comfortable for the smooth operation of a rental property. Josh Barre and the team acted a our agent for the recent sale of the property. I could not have been happier with the incredible service and results when the home was sold to the tenants. They have my full endorsement.
Liars. Rude. They should be reported to the Dept. of Housing & Urban Development.If you want to live in a place where things will actually get fixed & up to housing code, DONT rent from Westside Property Management.When there is a maintenance issue & you have told them about it a half dozen times before they even respond, they send out 5 different people to assess the issue, then dont do anything about it until you report it again.They play up that Family Owned Business, well the 3 owners, blame everyone but themselves for everything, and lie to you to get out of a situation.I STRONGLY SUGGEST, whether you are a renter or owner, you DONT do business with Westside Property Management. #Slumlords