I had a breakdown in Pismo Beach on my way to Santa Barbara in the evening yesterday. I called just about every tow company in the area and most of them were not willing to tow me all the way to Santa Barbara. Gils accepted the challenge and sent Mike to pick me and my car up. Mike is a great guy and I was very impressed by the professionalism and service that he offered. I highly recommend Gils Towing if you need your car towed. Thanks guys!
Vincent with Gil’s towing provided excellent service. My car was stuck with a dead battery in a two hour parking zone as the vacation town I was visiting was shutting down. Without Vincent’s quick service my car could have been impounded. Vincent delivered my car to the Ford dealership after hours with a picture proof of delivery with it ready for first of the line service the next morning! Thank you Gil’s towing your service was excellent!
If not for COVID, I would have hugged the driver Miguel! I was trying to get my car to the tire shop to repair and it went super FLAT on the way. I pulled over to a gas station and my husband, who was following in his car, tried to put the spare on but the lug nuts were on too tight. We decided to call for a tow to just get it to the shop. Miguel arrived in about 5 minutes and was super friendly and professional. He asked what happened and we explained. He had better equipment on his truck and was able to help change the tire so we didn’t need the tow. He could have easily just picked up as a tow and made us pay more but he was honest and helpful. I will definitely use and recommend Gil’s for a tow next time it’s needed!
Vincent did an outstanding job when I really needed help. He went above and beyond what the average company would provide and I give him my highest recommendation for your auto servicing and road side assistance needs. He is honest, hard working, and he finds a way to deliver in a crisis. Thanks again for your hard work and professionalism.
Vincent was on time, very professional and helpful with the car trouble I had. Good service. Would recommend
I lost my van key and it was parked in my car port at my condo complex. My insurance called Gils Towing to take it to the dealer. Vincent showed up promptly, and after some assessment, began positioning the truck in the very tight space in front of the van. It took some effort, but he was able to load the van without any trouble. I was very impressed and thanked him profusely. I highly recommend this towing company.
Vincent was the absolute best. Knew exactly where to find me and the best places to take me to get my car fixed when it broke down on the highway. He made the whole experience easy when I was feeling so stressed. 5 stars for sure.
Vicente go here within 5 minutes and was super quick !!
Oh my goodness! Vincent is the man! We helped us out so much with our van that was broken down. He went out of his way ! We really loved him! Request Vincent if you can and your in good hands!
Needed a tow. Gils was chosen by our Good Sams service. Tow Truck arrived on site sooner than estimated. Tow truck was in good condition and the driver Ben was professional and courteous. My car is very low to the ground. Ben took extra care not to damage the vehicle through the whole loading and off loading process. I would definitely use Gils towing in the future.
Alternator went out in my car. So I called my insurance they had GILS towing come out. I live in lompoc but Vincent was there quick. He also had my suburban loaded quickly and dropped it off at a mechanic shop for me. He is a very kind, hard working and very professional. I hope my insurance continues to call them for services. Thank you Vincent!
Vicent was a pleasure to do business with. He took his Sunday afternoon to help me getting a couple classic vehicle off my property and up to my indoor storage facility in AG from Santa Maria. Would definitely call them back in the future. Thanks again Vincent!
Vincent was very professional and got my truck unstuck quickly and easily. Would recommend Vincent to anyone.
There friendly, fast & efficient.
We used Gils Towing (Vincent specifically) twice when our car broke down on the side of the highway. The first time, Vincent towed us from the highway to outside the dealership, and the second time, from the street outside to inside the dealership. Vincent was efficient, professional, courteous, and helpful. We highly recommend their services.
Ben showed up saved our vacation!!! Not only was it raining... at an RV site.... muddy.... and COLD!!! He made us feel safer, watching how easy he made it look.
Vincent truck # 77. Was lightning fast and super friendly! He was here in under 2 minutes!
Vicent is very professional and wonderful to work with. He did a great job with transporting a trailer to deliver to our cutomer. Great service!
The best service with the best prices!!! ❤️💯
Great and prompt response!
DO NOT USE THIS BUSINESS IF YOU EXPECT COVID-19 PRECAUTIONS!This morning, a driver entered my 84 year old post surgery fathers house during a simple battery recharge and tow. Apparently, this company doesnt care about keeping people safe or following state wide precautions. This driver could not wait to use a nearby public restroom and instead put my father in an awkward and potentially life threatening situation!
This place is the best. Vincente has been our tow driver twice now and both times were emergencies with a really big RV. Vincente was super nice and understanding. Really friendly guy too. Thanks my friend!
Vincent did a great job with my motorcycle. Very helpful and professional.
Vincente and Matthew provided me with excellent service. Matthew was nice and friendly. Vincente provided great and fast service. He had to take my car out of my garage because I lost my keys. It was a tough job but he did it with no problem. He has provided me great service numerous times and he has been EXCELLENT every time. I highly recommend Gils Towing!!!
Miguel was very friendly and got my car to the shop without issue, good service. Not crazy expensive either. If I need a tow in the future, Gils will be my first call.
My experience with Gils towing was exceptional. I do not drive this area alot and got myself in a bind with side of the road mud. Short story, driver named Vincent showed up for the recovery project. It took longer than I expected but after a long while the tow expert had me moving along again. Many Thanks to these professionals, God bless you were my angels.
Vicente was great. Warned me of the possible damages of unlocking a vehicle but hes a professional, and will do everything not to cause damage. He didnt.
Mr Gil was prompt. He was polite professional and a great man. He is fair and a great business man.
I called at noon and they had a tow truck at my house before 1pm. The person taking my information over the phone was super nice and the tow truck driver was just as nice! Their prices are very fair and even less than i was expecting. I will absolutely call Gils next time i need a tow and i will recommend them to everybody i know. I am a very satisfied customer!
Vincent was very polite and honest. My car broke down in their busiest time of the week and day but they managed to get to me in the promised time line. He was very efficient and professional when it came to mounting my car.Great service, great experience, totally recommed!
Very, very professional service! The tow truck driver by the name of Vicente/Vincent was absolutely professional, patient and took great care to hook my RAM truck and tow it to the JEEP RAM DODGE CHRYSLER dealership in Santa Maria. Highly recommend this towing company! Thank you!
I dont even know where to start. Vicente from Gils Towing is the man. I needed a tow from Lompoc to San Luis Obispo. My classic 46 pickup was a big truck. I called 10 or so tow companies from Lompoc, Santa Maria, and Luis Obispo. Vicente was the only person who didnt eye gouge me when he found out it was a vintage vehicle. He was professional and was very careful with my vintage vehicle. He worked hard and didnt milk the time. Gils Towing was the best price by far. I wouldnt have a problem calling them again. Vicente has twenty years experience in the tow business. Do yourself a favor and call them first.
Today was my first experience with tow service. I didnt know whom to call so I took a shot at Gils Towing. First, their prices are exceptional, secondly, the customer service is very spot on, and third - the tow truck driver, Vicente, was wonderful to work with. He pays attention to customer needs and is diligent that the customer knows where their car is. Vicente called me from the VW dealership to let me know that he was just delivering my car to them.If you want exceptional service at a very reasonable cost, I highly recommend Gils Towing!
Vincent is awesome! I will always use your company based on him. He is dependable, personable, knowledgeable, professional and friendly. Deserves a raise!!!
Awesome service! Fast! So fast! I called at 5ish and they were litterally there no later than 5:30! Vincent was very friendly and gentle on my car while getting the keys out! So happy!
Vicente was awesome fixed my tire problem super quick. I will definitely use this company for future roadside problems. thank you!
Poor service. Unfortunately my auto insurance contracts with Gils so I did not have an option. Made the call for a tow at 9:30am through my insurance. Received a text 30 minutes later from Gils, no ETA. Tried calling Gils by phone, phone rang and rang, no answer, no voicemail option. On the 4th try, got though. Was assured someone would be there in 45 minutes. After an hour and a half, the driver told my insurance he was at my location, which he wasnt. Finally, 10 minutes later, he showed up, more than 2 hours after service call. He apologized for the delay, and expressed surprise that his boss did not dispatch another available driver. He stated there were other drivers, but he did not start work until 11am.I can understand delays - as long as they are justified. But the dishonest reporting to my insurance and the extended delay shows neglect and unethical business practices.There are other tow companies in the area. One stopped by my location asking if I needed assistance and offered me some bottled water. I wish my insurance contracted with them instead.
After my insurance company recommended a different tow service somehow the ball got dropped and Gils Towing were the ones that were coming out to get me and my vehicle. I got estimated between 60 and 90 minutes but tow truck driver Ben through Gils Towing of Santa Maria got to me in 25 minutes and charged great prices. Friendly service and ETA was earlier than expected! I recommend Gils Towing for anybodys towing needs.
Very Fast and Reliable. Great Service.
Gil’s Towing117 W Mill StSanta Maria, CA 93458To Whom It May Concern:.On October 24, 2015 your company came by to change a flat tire, and your technition broke the nut and bolt that holds the wheel. I took it to a place to remove the bolt and they ended up having to put a bigger whole into my alloy wheel so that they can remove the tire, They also destroyed the lock for the wheels and I had to replace a complete set, due to the fact that the key lock willl not match to the lock I had to purchase. Attach are the invoices of which I had to purchase items that are destroyed. The total bill comes to $547.75.*I have tried to no avail to communicate to you regarding the damage, and to date have not received a response. It is best you contact me, if not I will see you in small claims court, and you will definitely lose the case.
Called to make sure that i was good to go, even though i had called Gils and canceled service requirement (through AAA) as I had found someone with a jack at 7 Eleven on 4th & Grand in Grover. Also, service from Gils would have been 45 minutes earlier than quoted by AAA. Thanks fellas
Excellent service Vincent was very professional and efficient AAA came out there and they refused to tow my car but vincent came at 10 pm to Montaña de oro in los osos california and towed my car no damage to anythin would definitely recommend if ur in san luis obispo santa maria pismo beach..
I made an appointment the day before I needed a tow to get it to the body shop the next morning. I needed it towed over 100 miles and an hour after they were supposed to arrive I called them and they said, sorry an emergency came up, we wont be able to tow it, you need to find someone else. They didnt even give me a courtesy call saying they wouldnt make it so I could try to make different plans sooner. So frustrating when you have everything planned and they screwed the whole day up. If I could give zero stars I would!
Great service!
Fast reliable and cheapest in town
These people are rude and inconsiderate. Terrible.