Jason assisted with the selection of all new appliances for our major kitchen remodel. His knowledge and expertise far surpassed that of anyone weve previously worked with in the appliance industry. The installation teams were prompt, courteous, and skilled. Nearly a year after completion we remain very happy with the products and service received.

We had our kitchen designed by Sierra West 20 years ago. Our appliances and cabinets and countertops were all bought from Sierra West. They were in still very good condition but 20 years later, I wanted an upgrade to granite counters, etc. I had the very sincere pleasure of dealing with Jesus at Sierra West. He is a true professional and expert with a solid sense of design and an eye for what looks good in a home. MY HOME!! He worked for us with the subcontractors and suppliers and I have the dream kitchen I have wanted for years. Thank you, Jesus and Sierra West. You all did a great job at a very good price. Munchas Gracias! Elena M Segura

Terrible service they waited a week for them to tell me me refrigerator had arrived and that was after I called them. They gave me bad information saying I had to have panels fabricated for a Sub-zero refrigerator when they are clearly listed on Sub-Zeros web site. This cost me a second installation charge. I had to call them at least 6 or 7 times to get things right. The installer that they use, David Garcia, High Desert Installations, sent me a nasty email that he did not get his check on the 25th late in the afternoon, the check miraculously cleared my bank on the 26th. All in all the service was poor and all the people involved were downright rude. This is on an over $10,000 purchase. I expect better. I would use one of the other dealers in the area. If I could give them -20, I would. I would give the installer a -100 as he was a true jerk.Since posting this review I have received several Harassing emails from David Garcia of High Desert Installations, the installer that Sierra West uses.Lol. Seriously? What a clown. You received the best install available on that sub-zero. I have been super patient for 3+weeks, while youve traveled Then oddly enough the check returned to your mailbox. I still didnt make a big deal out of it. And now your being extremely rude to me for your goof up.After all the assisting Henry to make sure your side panels were correct, just as a favor. Ive only tried to help out the process from the beginning. And my 5 year warranty is null and void when someone else alters or moves the unit. This is all information I felt you should be aware of.So itll be very easy to remove you from my contact list. This will be the last time I do contact you, and you can kindly lose my contact information as well. We try and weed out all the VIP 1 clients as possible. Thatd be you.You have a great rest of the weekend and take care.Thank you very much,David G(HDI SF)-------------------------Found out from Sub-Zero that David Garcia IS NOT a Sub-Zero Certified installer, something that Sierra West Sales and David Garcia both represented David Garcia as, lies on the part of Sierra West Sales and Mr. Garcia.

Mike and the crew are great!!!