Everyone was very professional and courteous. I was pleasantly surprised at how quickly they got me in and completed my oil change. They vacuumed my car cleaned my windows topped off my fluids and checked the air pressure in my tires for me. I will definitely be returning. Thanks Jiffy Lube! What a pleasant experience!
Very happy with the way Im treated and with your honesty and your service. Your team is great and I appreciate all of you. Thank you! Will recommend to others.
I’m thoroughly impressed with the team that changed my oil. They did a thorough and extremely timely job. I was especially impressed by a Joshua Najarro, who went above and beyond in his oil change, helpfulness and kindness. Incredible job, will return again!
Got the job done. Friendly staff that answered questions. I was able to use online coupons. No hard sell but let me know what they recommended.
The service was ok but the manager didn’t want to accept a valid coupon for $30 dollars off discount. So overal not satisfied
I love getting my vehicles serviced at this Jiffy Lube! Michael the manager is very friendly and efficient ! He is definitely on top of thing and makes me feel welcomed and valued. I trust this place and the staff is awesome as well!
Micheal is amazing even with him having to be one of the two that were working he kept his smile and got the work done! You are lucky to have him!!
Fast, honest service. Didnt over sell me anything I didnt need. Gave great recommendations. Extremely fast service. Will go back.
Michael is amazing. He is proficient, professional and friendly. He gets the job done in a timely manner and has the patience to deal with third party payers. Highly recommend this location.
They were wonderfully! Got me right in clean & neat. Very accommodating. Ill be back.
Because The of an unexpected trip, i needed my vehicle serviced early, and my regular mechanic was not available, and I chose Jiffy Lube because they were open Saturday. Service was quick, proffesional, and thorough. The service technicians pointed out iadditional iems that might require replacement, but did not try to hard sell them.Had the prices been more In line with area standards I would have given a five star review. Had the prices been competitive, I might have considered changing to Jiffy Lube for regular maintainable service.
Quick and efficient got two vehicles done in about 30 minutes. Thanks guys
Great job on the headlight restoration! With my AAA discount, it was very affordable.
Staff was friendly and polite. They serviced me even though it was really close to closingMuch appreciated
Always my “go to” oil change place. They always value my option and give great advice. They really have an awesome crew.
Micheal was great! Got me right in and took good car of me. Thank~you!
First of all, great customer service. My only problem is I paid $160 for a coolent flush and they basically just did a coolent swap. They did nothing more than using the cars water pump to push the old fluid out and new into it. I wanted it to be flushed out to clean the coolent system out, but simply didnt happen. For $160 I could have put almost ten batches of new coolent through the engine myself. What did I pay for??
Wonderful customer service, and theyre quick too, my husband and I take all of our vehicles for oil changes, and to replace windshield wipers. The service technicians are always professional and courteous. Great job 👏
Great service very personable and honest I will definitely be going back here
I went in because my car was making noises associated with lack of oil. Checked and I saw a bone dry dip stick. Gas station next door had no 5-30 so I asked the guys there to please check and fill me up. I needed to make it home safe to Rio Rancho. Tech checked my oil then told me I must have been checking my oil on an incline or decline because my level was right on and to add more would cause problems. He sent me away. Fast forward 5 days and the noise was horrible and I opened my oil cap and it was definitely dry by the noise I heard. Added a quart at the gas station and noise stopped. Took to my mechanic at Brake Masters on 528 in NW Abq and he added 3 more quarts! My car takes just a little over 4.5 qts. If you cant even do a basic oil check and get it right, you have no business under the hood of a car. I have my car with my mechanic now fixing the oil leak. Lets find out if this guys mistake has caused damage to my engine. If it has, well, corperate will be hearing from me. Wish this was a better review.Update:Steve Martinez the DM called and spoke with me. As of right now no damage has been found, so I am thankful for that. Steve discussed with me the easy mistakes that could be made with the type of dip stick I have, which it is a horrible dip stick to read, and I agree. He has reached out and made right and I am very appreciative of that. I will give them another shot and try my next oil change with them. Thank you Steve.
Very good experience. Place is clean and employees very nice.
Always kind. They let me know what else needs to be done without pressuring me to get it done immediately.
Everytime I come in Mike and his crew go above and beyond making sure my vehicle is running efficiently. They have saved me from a number of problems that couldve evolved into worse and more expensive problems. I highly recommend this Jiffy Lube for vehicle maintenance services over any of the other options in the area.
They are the only reason my babies and I made it home from n.m. to colorado. They clearly care about the work they do and could not have been kinder or sweeter.
Had my oil changed and tires rotated and changed filters very fast and efficient. The staff is always very courteous and helpful.
As far as getting my oil change I was given a diagnostic on other issues going on with my vehicle. The employees here were very good and they all had great customer service. Thank you fit for your service!
The most professional jiffy lube I’ve been to. The manager knows what he’s doing and is such a good person finding details to help you make the next step in your vehicle maintenance. As a professional myself with many employees I can see that he truly cares about the customer.
Super courteous staff provided prompt service
Fast service, friendly staff, clean interior. What more could you want from a jiffy lube?
The techs at Jiffy Lube were very helpful! I needed some oil added to my engine quickly, and they were able to help me out right away. Thanks guys!
Poor customer service, glad I only need an oil change every 10k miles.
Michael Latoraco did an excellent job!
Fantastic service, nice knowledgeable people and would definitely recommend for your next Oil Change👍
Service was good. I was offered a filter And agreed to have it installed, however after checking they did not have it in stock. The only thing I have that would be somewhat negative about this service was it didn’t appear the employees were observing Covid safe behaviors. Several employees were walking around with a mask below their nose, and the employees were huddled together talking inside the lobby.
Always very friendly and do a great job. 👍
Good quality service and very professional atmosphere. I would recommend this store to everyone!
The staff here are super efficient and helpful. They also reattached my windshield wiper blade that had come off. I wont go anywhere else!
Very quick and convenient, professional service.
Always quick, professional, communicative. This last time I was in and out in no time!!
Always great and friendly service. This location goes above and beyond to assist with no only me, but each and every customer when I am there. I see the communication they provide while waiting for my car to finish. They give very good details and recommendations on services. I am very pleased with the customer service by this team.
Manager is very friendly and helpful. Always a great experience there.
I did not get the service I paid for. They took apart my glove box to get to air filter, and did not put it back together correctly. Avoid
Windshield chip repair. The manager and his staff are all very nice, and efficient workers.
Always friendly and professional! Ive been getting my oil changed here for several years now and the friendliness of the staff is unmatched. They always give my dogs treats and I rarely wait more than 30min for service. Highly recommend this Jiffy Lube over any location in Santa Fe due to a very low wait time and wonderful staff/management!
Always provide excellent service and personalized attention.
So typical jiffy lube reputation... I should of and could of done the service myself but i figured i would take it to someone so i dont have to bother with it. None of my vital fluids for my truck were topped of except the washer fluid. You could tell ok all the gear boxs that they never checked fluid levels much less top them off.only thing they suggested was servicing my transmission and transfer case with out showing me what the old fluid looks like compared to new... Never again will i ever make this mistake again. Plus the engine oil wasnt even on the full mark either smdh!
I paid for pre-paid oil change. The center only took some money off the total price. They did not give me what I paid for. I had to pay $30 more. Looks like false advertising to me.
All of the guys today were very professional and helpful. They made me feel comfortable and let my kids eat lunch in the lobby. They were very friendly and were done in less than 15 minutes. I had an oil change and I bought a cabin air filter based on their recommendations. I will definitely go back to this location. They seemed to have a good team of guys working there.
The crew was awesome and I had a great conversation in the waiting area with a fellow customer (thanks for the pizza recommendation, Al!!). The service was fantastic and prompt, and the crew ensured I understood everything they did during my oil change. Ill definitely be using this location for all future oil changes!
They are quick and awesome people to go to!
Michael and Marquise were professional, thorough, and delivered excellent customer service.
Courteous, professional, and efficient staff. They greeted me and thanked me for my business. The service was the changing of my windshield wipers.
Experienced and efficient, got me in and out promptly even though a prior flat repair left all my lugs in one tire on my wife’s Lincoln beyond tight. They improvised and got the rotation done as promised, I’ll certainly be back. Thanks!
Drove 12 miles from service station. Engine is now blown. Wow, thanks jiffy lube....So. After speaking with jiffy lube. The district manager. Basically said to go fk myself. So if you ever want to get an oil change... Yeah...
Quick and professional. Done in 10 minutes.
Rocco is a good dude, honest and forthcoming. Top notch service.
Positive, professional, and quick.
Employees are friendly and knowledgeable.
Everyone was wearing a mask, and was very courteous. The shop open exactly on time and I was driving back home less than 20 mins later. Nicely done!
Jiffy Lube Pojoaque is great. Michael, the manager, is the best. They know my vehicle and me. They only advise me of what needs to be done and are fine if I say ... another time. I always go there for oil changes as well as other needs I have. Always ask for available coupons too and they will help you.
Wait wasnt too bad. The service seemed careful and thorough, except that they didnt reset the oil change required alert on the car after changing the oil. I had to find a how-to on YouTube to do it myself.
Friendly staff, work quick
Professional and fast service
Went in for a quick oil change staff was extremely friendly. Very helpful with issues that I did not know I had in my car. Definitely will be going back.
The staff were courteous and efficient. They ran standard diagnostic tests and made suggestions as warranted. Service was completed in a timely manner.
Good COVID practices and courteous service. Michael the manager was very helpful.
I will only be going here for all my vehicle needs. Great service, friendly and helpful staff. Thank you.
The guys are always so helpful and friendly! Marquise was VERY helpful today! You all have a great kid on your team!!
They did a great job never knew the air filters were that dirty
This is pretty much the only place I trust to change my oil. The staff is always very friendly and helpful. They do everything in a timely manner and I really appreciate their service.
Great job, always nice.Ok
Great customer service. Manager always helpful and very nice. Great place.
I just took my Jeep for an oil change and I couldn’t believe how fast they were. They were all so friendly as well. I found my new place to take my vehicles for all their service needs!
My battery died at the travel plaza in front of the Jiffy Lube. The manager and other employees were so kind and helped me quickly even though they were very busy. I checked the price for a new battery at a competitor, and Jiffy Lube beat it. They got me back on the road quickly and were very friendly.
Everyone is always very professional and on the level, so I don’t feel like I’m getting ripped off . This is why so continue to return .
Thank you guys for your hard work. Great customer service, super fast and friendly. We take all our cars there.
Can trust Jiffy Lupe for all your automobile services. Love all the coupons you send in the mail.
Great experience with both manager and tech to advise and take care to make sure nothing is missing from my service.And fast, especially for a Saturday morning.
Very polite staff!
They are super quick and efficient. They are also extremely polite and courteous - every time I visit them I am reminded of that.
I do travel alot for work. I only trust this Jiffy Lube. Others have taken advantage. Thank you! I appreciate you!
The Staff here is very thorough, competent and friendly. The also completed the Service on my vehicle in a timely manner. I would recommend them to anyone.
Everyone was quick and did quality work. The people were nice and polite. Over all good service and experience.
Very friendly and quick service. I would definitely come back.
The manager at this Jiffy Lube is the best ever. Truly, hell go above and beyond. Its also a very likable place. All the employees are very friendly and professional.
Great place very good service and was a great experience will get my oil changed again there as needed hope to continue
The staff at the Pojoque, NM Jiffy Lube are the best!!! They always take good care of my vehicles. I never have to worry about being scammed by shady mechanics or my bill padded with unnecessary fixes.
Professional quick service. Made sure vehicle was safe and ready for high mileage trip.
Employees rude not very engaging and sarcastic when asked questions also didnt reset service light
The crew at this Jiffy lube is always friendly! They remember my name. They r always professional and I trust their input about my tires and the engine and all. They are awesome people!
Fantastic manager. Extremely courteous & helpful. A very professional business. I couldn’t be happier.
Staff was friendly. Happy with the service. Will go back again.
Rocco And his crew are awesomeness and go to him all the time cause he treats my dad so good 😊
This place is awesome they always take good care of my vehicle n always inform me of what I may and may not need with no pressure
Long wait but I needed an oil change, (my Jeep said so every time I turned it on, for several weeks!) I finally go into the shop and they said I needed a new serpentine belt, (2nd place to tell me that so must be true) then I saw the belt I needed a new one). They were professional and had me on the way quickly. Didn’t know there is a AAA discount that I could have been using and I did! Overall it was worth it
Quick, easy access, sandwich shop next door, in and out quickly. I go here all the time and bring my work vehicles here as well. No issues in over 5 years and maybe 50 oil changes and occasionally other work as well.
Friendly, fast and efficient service. Would definitely return!
Always the friendliest and most professional staff at this location... Thank you!!
Buy 3 oil changes for about $78 and safe a lot if money...valid for 12months
Quick and reasonably priced. No pressure from the employees to buy anything new after free inspection that comes with the oil change. Just simple and informative.