Ive done business with Matt for over 20 years. He knows his business and he looks out for our best interests. He responds quickly to questions and concerns, and is very patient. You wont find a better agent.

Mike Baxter and his crew deliver old-fashioned superior customer service to all of their clients. Probably one of the best agents in Santa Cruz! They typically will go above and beyond to address your insurance needs, especially in these difficult times when many insurance companies are choosing not to renew those of us who live in wooded areas.

I love this office and everyone is very nice and professional. Matt and his team have gone out of their way to help both me and my mother with our policies. Farmers on the other hand, tried to dump us after the CZU fires AND doesnt want to pay my neighbor to repair her car from the damage done by my tree. So...eventually I will get around to shopping for different insurance. Hopefully from the same office.

Mathew has a strong knowledge of insurance products. He has kept me informed of any changes that may concern me and has always been easy to connect with. Ive had him as an agent since the 1990s and really appreciated not having to deal with different agents all these years. He has been a solid Go To guy for my changing insurance needs. Thanx Matt.

Very responsive and competitive rates for all types of insurance. I am with Matt for the past 20 plus years.

Matt recently helped us navigate the cancellation of our insurance by our long term insurer due to wildfire risk. He sourced several new carriers and a quality solution given the circumstances.

Matt has been a great resource for many years. I highly recommend him. A real authority.

Mr. Obrian and his team doing a great job; Always courteous on time, and give you the best value for your money. They cover my cars, property, and business insurance for over 25 years.Strongly recommend !!!

Matt and his GREAT STAFF jump on my issues quickly and resolve ALL problems in record time... I have over 10 policies with them so we resolve issues often... GREAT OFFICE, GREAT RESPONCE TIME. GREAT RESULTS...

I was recommended to Matt’s agency by a friend as I was having difficulty insuring my new house. From my first interaction with Matt I knew immediately that he was going to be able to help me. Throughout the process Matt was always available, he responded quickly to emails and messages and provided me various options related to insurance products, ultimately Matt helped me insure my house which no one else had been able to do.During the process I also asked him to quote other insurance policies I had, his quotes were very competitive and he ended up giving me a compelling reason to move my auto and one other policy to his agency.I would definitely give Matt and his team ‘10 out of 10’ and highly recommend.

I just be clear on where the reference is coming from ... I am extremely thrifty so I really shop around for good pricing and good coverage as you can get cheaper but it also covers less . This is why I always call Matts office first, the staff is extremely helpful and responsive and I can sleep at night knowing I have full coverage at an amazing price !MATTHEW OBRIEN IS YOUR BEST CHOICE FOR GREAT COVERAGE AT A GOOD PRICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This office has continually been helpful and responsive with all my interactions! Highly recommended. It is a pleasure to work with them.

Farmers Insurance - Matt OBriens office is professional and responsive. I would highly recommend it.,

The insurance coverage does the job, but most of all I like the people.

I cannot recommend this office enough! Becky was my agent and she took so much time and care with me, I truly appreciate her willingness to break down all the big unknowns of insurance and walk you through step by step. She made sure we had the perfect amount of coverage for our situation, and was super kind, informative, and responsive throughout our insurance journey.Thank you so much Becky and Farmers!

Responsive office, they has helped us through some interesting times in Santa Cruz county

Excellent people, excellent customer service! I recommend!

Matt OBrien has been a great agent to us for over 20 years and his staff is top notch! There have been times when he has not called for a scheduled checkup but otherwise he has taken great care of us, especially in our recent move when we had to revaluate our coverage.

Got the help I needed...Thank you Anna!

Very good response time and very supportive. The rates were just too high for me.Good group of people who will do their best for you. Farmers overall would have too high of a deductible when I had property stolen.I could have paid a higher rate so it was more on me. They were there for me when my daughter had an accident - large award that they covered.

A well informed broker and been going to Matt since 1996.

Ive used Matt OBriens services since the early 1990s when he still rode a bicycle between meetings. He is responsive, helpful, and doesnt bother trying to sell me stuff. If I want answers, he gives them. Still cant tell me the meaning of life, though.

My husband and I have all our insurance needs covered by Farmers. Matt and his crew have given us valuable assistance with car problems —both accidents and rodent damage! And our home is also protected. We are happy with the rates and policies, and feel secure in their hands. Thanks for the continuing support!

Last year our kitchen experienced extensive water damage, requiring us to move out of our home for several days. Matt OBrien and Farmers Insurance staff and contractors were very professional and provided us efficient help in cleaning up and restoring the kitchen.I have no hesitation in giving Matt and Farmers Insurance my highest recommendation.

Matt and his staff are very helpful and have always got us great insurance at good rates.

I have properties in several cities and have dealt with at least a half-dozen insurance offices. Matt OBrien and his staff show how much they value their customers and will spend time and work for them. In return, they have earned my loyalty.

We have been with Farmers Insurance for years . We have all our policies with them . The staff is always more than helpful . I would highly recommend them if your in the market for an insurance company .Theresa

I have been doing business with Matt almost since the day he first established his business. He is likable, he sells a good product, he cares about his clients, and he is responsive to their needs. I highly recommend Matt for home, auto, and especially life insurance products.

Mathew and his team are awesome. Very proactive and take the time to get to know you and help you. I have been with Mathew Obrien for 25 years now. Somehow he has always consistantly maintained the most respectful and helpful team. He has had very long term employees, so somthing must be right. I have had 2 claims, and they just handle it. And they pay. No hassles. I wont even consider switching insurers, because i know they are not all like this.

They’re an excellent team, always very helpful, and they make the insurance process streamlined for us and our family. Grateful to have them as our insurance providers!!

Excellent service

Always received good service from the Matthew OBrien agency. Theyre always looking out for my best interest and most cost effective coverage.

Matt and the team have consistently gone above and beyond when it comes to my insurance policies for myself and my business- they have a great turnaround time when it comes to needing to have proof of insurance coverage from venue to venue as a catering business- I always recommend them to folks in the same line of work

I used Farmers since 1993. They have always been prompt in responding to my needs. Highly recommend Farmers Insurance.

Great Staff - efficient and responsive - working to give us as customers the best coverage for the most competitive price.

Mr. OBrien and his staff provide exceptional customer service. Anna Ritter is very knowledgeable and returns calls promptly.

This office is always professional and helpful. They will go above and beyond to assist you.

The staff is friendly and they know their business. I feel that my house, my car, and myself all have thorough coverage.

Easy to deal with, informative and nice office staff.

Great service, always have time for questions/changes.

I have been a customer for about 18+ years and have been very happy with their service.

Efficient and friendly office staff have always followed up with answers to questions.

The service and caring for the client is 10+ it is the best

Excellent personalized service.

Great service.

During

Everyone is wonderful!!