Attempted at calling their office, they took my information and never returned my call or followed up. Took over 6 months to file my documents due to an extension however did not lower my initial tax bill to begin with. Charged me higher than quoted filing fee and charged a family member higher fee in line with a higher return. Very unprofessional and will never be retuning. Please save your money and look for someone that will act in a fiduciary capacity.
My family has been coming here since my sister and I were in elementary school. We are now in our 20s, and personally we never had an issue with this place until 2 years ago. The paperwork was filed incorrectly, someone stole my sisters social security number. Yet our tax man keeps refusing to write a FORMAL letter for my sister to send to the IRS. I drove almost an hour to pick up what we thought was going to be a formal letter but no instead it was another copy of her taxes which we already had. Throughout these 2 years my sister has not once seen her tax returns, and stimulus checks. Instead someone else is reaping in the funds in another state. We will NEVER be returning AGAIN.