I hired this company to redo my fireplace. Memo is one of owners and he was in charge of my job. Memo was polite, prompt, and professional. He always kept me posted via text and phone calls on his ETA. He even took his shoes off at the door to walk in wearing socks to keep my floors clean. Memo demoed my old fireplace, which was gross, and redid it with modern tiles and bricks. The finished product was beautiful. He was flexible with my suggestions and creative ideas. I was very happy with this company and I will continue to do business with them. I highly recommend Deluxe Steamer Carpet Cleaning.