Called to schedule an appointment for 6pm with success. Got there 10 minutes early. Didnt get seen until 6;45pm conveniently after i requested drop off forms due to the fact i had other obligations. The main reason for scheduling the appointment. Front Desk was more interested in her phone than answering my questions. While there I dropped off previous year W-2 because we both didnt have time. Have called 3 times to leave a message for a return call so I can just simply sign the paperwork to complete my taxes. Still have not heard back from them. The specialist was nice. This service at this location is awful. I do not recommend this location.

She was very professional and easy going, she also took ti.e to explain things i had questions about .

Made appointment online and they wasn’t prepared nor did call me in advance like the other hr block. Also spelled my address wrong and when I called to address issue I was given attitude and loops to jump through to fix it. Go to. Different office this one isn’t professional, correct or caring. The person that filled my taxes was Ellavitta Williams

Everything was awesome. I felt accomplished because my taxes were filed.

The hole office was very nice and help full

Mrs. Joe is very nice and takes time to explain in detail the issues on the form

My tax prepareer was very good. She really cared about getting my tax return right

Provided clarity and gave me the best option.

Yolanda was great and very helpful.

Have used for over 20 years also satisfied

The service was perfect thats why.

Im very pleased with h&r block

The person that helps me is amazing

Miss Joe was very helpful and patient

Good 👍 experience

Extremely great service.

Keep up the good work

The prepare was very nice and knowledgeable

H & R block is the best and the employees are great.

Had a great experience today

Every single person at that location had a smile on there face, very very kind and professional.

I like how easy and fast H&R block makes paying taxes. Also, I love the coverage the offer in case I ever get a letter from the IRS--not that Ive ever needed it. But the peace of mind is certainly a big part.

Bob Bennett was great! Very helpful and took his time to answer all of my questions thoroughly. Thanks Bob!

Easy to understand everything and the lady in the front desk was polite...and the other employees are very polite. Robert did a very good job.

My tax specialist made the whole process quick and painless. Definitely Recommend

It was nice service

The representative was awesome

Miss Celestine Joe she makes you feel like family.

Nice agents

Great customer service

My husband and I went to the Sanford H&R Block on 2/19/19. We usually do our taxes online but this year we had purchased a home. Trying to sort through the website and find the information required became a bit overwhelming. There were so many confusing questions so we wanted to make sure we were doing it right. Once we arrived, we were able to be seen promptly. We provided all our paperwork to the tax professional. She began with providing us costs upfront since they advertise everywhere “Know the price, before you start” and “no hidden fees”. We were told it would cost $99.00. We were sure to mention that we attempted to complete them online and that we just wanted to make sure we were doing it correctly. Once the tax pro was about to finish imputing all the information into the system, they apologized because what we did at home was accurate. They felt we were wasting time and money having a tax pro complete for us. Since we agreed to the $99.00, we knew we had to finish. Once our visit was complete, we were provided a break down of our taxes for the year. At that point, we were told there are extra fees since they had to complete extra forms. We were told these forms were not noticed on the price list prior to and our total is $189.00 and not $99.00. The service was average but we didn’t care about that. If a company as big as H&R Block hires people that do not know how to do their job, they should not advertise “no hidden fees”. They did not honor what was promised! Be very cautious of this as there are in fact hidden fees! We will not be using H&R Block in the future, nor recommending to anyone we know.

Jorge moyett was very friendly and very upfront appreciate it. And very helpful.

Have been coming there for years always pleasant and helpful people

We trust H and R Block to do our taxes quickly and accurately. We have had the same tax Proffesional for several years and seeing a familiar face is a nice perk. Our info from each year is accessible from the phone App which is a great benifit of returning each year.

Leslie Morgan was very kind and knowledgeable, and completed everything in a breeze.

The preparer this time was fantastic.. Had bad experience last year and was hesitant to come back this year..

I meant to mark 5,Lesley is very knowledgeable and pleasant

Great service

Elvitta always gives great service and thoroughly explains the tax credit(s) received.

Great.

The friendly knowledgeable and courteous way that I was treated by Jorge Moyett.

I do every year

Ive been going to H&R Block for several years, I always have Celestine Joe do my taxes, and I wouldnt go to anyone else, she is the Best, I always get the best service from her, she is so professional, and I get a lot more back on my return then Ive ever got from anyone else!!

Absolute rip off. Went to them needing to get taxes done. After calculating everything, price was expensive then when recalculated after changing one of our deductions, price went to higher amount. They are very pushy when trying to sell you additional services. I decided to try to do taxes my self after seeing what they were trying to charge me and found an additional thousand dollars and was free online at turbo tax. It is easy to do your own taxes and save from paying ridiculous fees. Its your money so choose wisely what you do with it.

Every time Ive been, I have had impeccable service.

Makes my life easy.

108$ to get my taxes done... 69$ for prep and 39$ for direct deposit. Pathetic. Do them online where it’s FREEEEEEEE... never again h&r

The preparer this year was so kind andextremely good with the advice of how to put money in a savings which we never knew and how to take your money and she just gave some good advice

That person was excellent prepared my information and knowledge

$ and the services are great they make you feel like they care and want to see you get the highest amount possible thanks a lot H&R Block for a hastle free refund process may GOD bless you all!!!😇😇

Very professional

Because they made the experience easy.

Friendly staff.

Complete satisfaction with all of your employees.

She was very helpful and nice and friendly...

Celestine Joe is the best.

Going over and above other providers of tax service. I have no reason to go other where for tax preparation.

Fast, knowledgeable, peace of mind.

Giuck and polite and clear

I love my lady I work with

Always have excellent customer service

Very friendly and time efficient.

Very personable and trustworthy person Leslie was

The advisor was helpful

Robert Bennett is awesome

Maura vargas was so nice

Very professional and organized

Very helpful with form 8962

Mrs joe is awesome!

It was good today

I liked my experience

Best Tax Assistance in Town

Excellent customer service

Great service and friendly people

My tax lady “accidentally “ clicked a card and didn’t enter my account information for direct deposit . I’m furious!

Always been happy with H&R

Very professional and work with you

Great service

Good service

Great customer service

Fast cheap and easy

She is a good work

Great customer service

I liked him

Prompt

Very helpful

Prompt response

It was a pleasure to do business with you.

I like H&R Block

He deserve it

Hate your service

Excellent service

Was professional

No comment

Over charged

Good deal

Very. Satifecho