Very clean facility. The manager James is a great guy. Very nice and customer service is outstanding. Thanks again James

James was super friendly and more than helpful. I had tons of questions being a first time renter, and James answered every one. Thank you for making the process stress free. Highly recommend!

James was absolutely awesome, helping me today. Thank you James ! You really went out of your way to help me and my daughters in our time of need !! Greatly appreciated!!

I did everything online it was quick and easy. Want into the office even tho I didnt have to just wanted to see what it was like. Everyone was nice as soon as you walk in the door.

Good service at reasonable rates and clean lots.

For almost 5 years I had my unit and the facility was clean, never had any complaints and the managers very nice people, recommend 100%

Oh my God, Rebecca front desk of Sanford was stunning and unique! Her customer service is AMAZING and her patience too! This lady deserve the recognicion of the company and her Manager. We are very glad and Cube smart will be our new self storage for ever.Thanks Rebecca 3508 S Sanford, Florida 32773

This location is clean but lacks 24 hr access. Also, they neglected to tell me when I moved in that they RAISE your rental rate EVERY 6 months! No rhyme or reason they just do! I started in the low 100’s for a climate controlled 10x10 unit and 2.5 years later I’m up to $170 a month and due for an increase in March!!! I called customer service to ask about this and they said talk to your property manager. I spoke with him and explained we plan on being there for about 10 yrs he said “sorry, I don’t mean to be rude but you can always move out” that’s who you have representing you CUBE SMART! I am taking my business to extra storage which has great reviews for 102$ a month for the same size unit and was told by corporate they don’t raise rates every 6 months! PEACE OUT CUBE SMART... going to get real customer service else where!

This was our first experience getting a storage unit, and James was so helpful! He walked us through the whole process, took time to explain the different features, and made sure we were getting the right space for us. Highly recommend!

I recently had to make a big move from Ohio to Florida and was nervous about it. Robert at storage cube (in Lake Mary) had a pleasant and easy going demeanor he helped me to relax. I got a great deal on their website and he followed up with a phone call. I would highly recommend!! Clean facility and nice app.

Its time to CLEAN OUT the garage at the house so I am in need of a small storage unit for a short period of time. Both James and Robert were extremely friendly and knowledgeable about the services they offered at CubeSmart. The facility is well kept and clean. I would definitely recommend this location to anyone in need of storage! Staff and location are both awesome!

James was very helpful with assisting me with my reservation he was able to give me a great rate. I highly recommend using Cube smart in Sanford FL. Nice clean friendly environment. Robert was a great assistant

The unit was clean and the staff was super helpful.

I used Cube Smart fo parking my RV. The security was lacking for Rv Storage.

Great attitude and a big help.

Customer service was great. I was given all the information about the unit, the price and what it included.

From the beginin everything was easy online Booking was easy. They have great prices. Easy accesibility. Customer service was great, treated us with respect and very kind.

Friendly customer service. Very understandable staff to customers needs in any situation. Very secure. Very clean. Great price. I would recommend this location to rent a storage space to everyone. Thank you so much.

Great place, super clean, great price for what i rented and James was very helpful with the space lease. Very please with the experience

Super nice guy! Walked me through everything.

Everytime I rent a storage with CubeSmart, is easy and fast. The employees are always friendly and willing to help with no problem. Will always rent with cubesmart.

The office manager was very nice and accommodating.

Easy, fast and great customer service

Great experience w/ the manager Robert, he was very helpful and accommodating. Suited me well with my unit for my business.

Very friendly helpful staff. james and other office staff were very nice and kept me updated on anything going on.

The grounds are dirty and they go up in price every 6 months, they require you to take their insurance not worth it at all

Robert was so helpful, I’m very high on customer service He really is one of the customer service I experience, ! He made me feel so comfortable !

Had a great experience. James was extremely helpful and nice not just to me but also my kids. He made sure I was informed at the same time having a pleasant conversation. James made the whole process easy and comfortable.

Robert called,letting me know about my payment it was going to be late in 24hr, How Awesome is that!Made a payment wright away 👌🏽

Robert, the manager, always makes sure that my needs as a customer are taken care of in a professional, and friendly manner.Excellent customer service!!

Great customer service and accessible units.

Ive used this location in the past and they have always been very accommodating! Thank you to James and Robert! I dealt with both of them and they reflect very well for CubeSmart and I will continue to use this location because of them.

I worked with the manager James who was great! He has great customer service and helped be rent 4 vehicle parking spaces which was a pain in the butt for him but he did it all with a smile. And he was the ONLY one there! He also honored the promotion I found and really just made my experience very painless. I will definitely be using this place in the future because of him!

A nice clean place to rent, I came here because their prices where way better than the old place I was at. The people there are super friendly :) I got a 5x10 and was able to fit my dresser, wardrobe, couch, and recliner.

Manager James Martin was very helpful opening the roll up door to our unit. The movers had stacked a queen size mattress improperly in our unit and when the roll up door was closed the mattress fell on the floor jamming the roll up door closed. James worked the mattress free of the door so we could open the unit. I had just had surgery and could not help him. He went well beyond the call of duty.

Always clean, professionally run, and accommodating. Robert is friendly and empathetic.

Friendly staff, great storage environmental controls and prompt service. After 5.5 years, my furniture and household items stayed in the conditions as the first day we left them at the storage

Great place to store your favorite items, James is beyond helpful. He made me feel like family. Thanks again James, you made the storage process so easy!

Never rented a storage before and never thought it would be this easy. James was absolutely great. It’s not often that you see people who take so much pride in their job and dedicate so much time into their customers. If the world had more people like James, it would be a pleasure to shop and dine everywhere! With the experience I had, I would recommend Cube Smart in a heartbeat and especially this location.

I absolutely love the professional service, it was clean, well kept, the process was easy and James was a great help! He was extremely knowledgeable and honest on everything.He noticed I was frustrated and aggravated and he turned my frown upside down!I got a drive up unit, great pricing.I give Cube Smart in Sanford a thumbs up!Thanks James for all that you did!

Robert was excellent to deal with and made this a seamless process. Much appreciated and I’m very impressed!

What a great place you have, the attendants helped me with every question and was very clear with me. Havent met nice people like this in a while. I would recommend them to anyone who is looking for friendly people and affordable rates, this is the place to be. Thank you guys for making my visit that much better Ms Judith and Mr James.

Great experience! Reserved online, went to the store and James helped me out, he was fantastic! Everything went smoothly. I’ve rented at CubeSmart many times and it’s always been a great experience! Thanks guys!

James was really nice, very informative.

James was super helpful and made sure everything was clear to us on the receipt!

Convenient and clean location

I fell in love with the customer service from Mr James and Ms Judith at store # 696 from the first day i walked in to rent a unit. Their hospitality is awesome and they treat you like we have been best friends forever. They work with you when you have financial issues and show much concern and compassion.

The manager here was really nice! I came in a few moments before they were supposed to closed and she serviced my needs as if I was her first customer of the day and she did not try to rush me off. I appreciate great service when i get it because it does not come by often!

Just started renting but so far so good!

Reserved a unit online, set a date to move in. Went over pricing with person on the phone. When the move in date came, went to the facility. Person I spoke to was not there. Other person pulled up the reservation, went through all of the paperwork, then said The computer is not letting me honor the internet special price on that unit. He offered no explanation or effort to honor the agreement. He said I could go ahead and rent it for the Regular price, and we could work on it at a future date. Very dishonest and deceptive. I drove 1 mile down the street, rented a unit, and that company honored their (same) internet offer. I will never use Cubesmart.

Went to check prices on a storage unit in the Cube Smart in Sanford FL, Manager James Martin explain all the prices and show us a unit, the unit was big and very clean and that is the one we choose. I recommend James for any questions or concerns you have. 👍

I didnt end up renting any thing at this time but I wanted to give a review to Bobby for being so attentive and personable while helping me!

My experience with Cube Smarts Sanford, FL location was exceptional as a direct result of Manager, James Martin. He is a true professional who made me feel more like family than a temporary customer. He is an asset to the Cube Smart organization; one that I hope they will treasure.

Very pleasant and helpful staff. James was very attentive and friendly. Facility is well maintained and secure.

Robert was very helpful and pleasant, he made me feel I had made a great decision. Also, this location was close to the truck rental that I used.

James and the other workers are great however the other young manager should learn to respect the client. Next time respect.

Very friendly staff, Robert did an amazing job making sure we knew every promotion going on and helped us decide what was best for us to utilize!

Fast and friendly. Called and said i was an hour away and got here just in time to get a unit. James was super friendly and was very helpful! Id highly recommend.

James was great. He made sure I was well taken care of.

Price and clean space plus the representative was friendly and explained everything.

James and Judith are great! I felt as if we were family. The process was smooth and easy! I would recommend them to my family and friends!

We rent a unit at this facility for my job and every time weve had to call, email or visit the experience has been exceptional. In most cases Ive dealt with the general manager Ms. Judy who is always friendly, helpful and very professional.

Judith, the store manager at this location, made my familys experience with Cubesmart both excellent and hassle-free!! The unit was clean and the surrounding complex well-lit and secure. I will definitely be recommending Cubesmart to any friends and family members who need short or long-term storage!

Manager Very Professional Love the Customer Services.

James and Robert were premiere and proficient, and the price was excellent!

James was great. Went through everything step by step and really made sure your stuff was safe while being very friendly.

Salesperson made sure I knew what I was getting and what I wanted and explained everything through

I stop there today & was attended by James the manager...he was not only helpful but also very polite, knowledgeable & friendly. Ive never had a storage before so it was a new experience for me & thanks to James a positive one.

James very professional would recommended to anyone, the man unique...Thank you James!

Your website to me wasnt very user friendly promo was a lil misleading! After calling toll free number someone was able to assist me. Having a bad taste not sure if I wanted to rent with cube smart. I went in anyway because of the convenience of your location. The agent name James was the person I had spoke to on the ph prior he was very professional & shows he really likes his job.1st time renting from vibe probably will rent agsin if customer service James gave

The female manager is a rude female. The guy who works there is nice, you have a problem and he will try his best to help. The company needs to replace the manager.

Kathleen was great! She explained everything required with renting a storage unit. Courteous and very professional! Cubesmart has great units. Mine is a temperature controlled unit. It was very clean and perfect for what I needed.

Great service and experience!

This particular facility it well maintained and clean. James was such a helpful and polite person.

Employees are nice and helpful, storage was clean.

Judith is very kind. Made our process quick and easy! Highly recommend.

I rented one of the smaller cubes and,so far,its all I need! Bridget did a wonderful job explaining everything. I would highly recommend if you need extra storage,check out Cube Smart!

Great service. Process was fast and easy, couldnt ask for better service. Unit was clean and well lit. property obviously well maintained.

Paperwork was done quickly and in friendly manner. Even though the young lady was injured she walked me back to show me where the unit was located.100% satisfied.

I was helping someone out by trying to catch up their storage because there was a lien for an auction on their storage. The employees were not helpful and refused to waive any fees. BUT were willing to waive 1 late fee if she moved out the same night...within 1 hr. Whenever I decide to move I will never use this storage company and I never would recommend anyone else to because God forbid you ever fall on really really hard times they will not work with you. We even came in a week ago to try and make arrangements and were told the general manager would call us back and it never happened. Her excuse was she didnt get the message from the now ex employee

I have to say this is one of the best storage experiences i have ever had. It was truley cleanest and the emplyees were the best. Always smiling and willing to help you. I highly recomend renting a storage unit from them. I know i will be back if i have to rent another unit.

We were very pleased with the service we received at CubeSmart Storage in Sanford, Florida the manager there was outstanding (Sarita Alaniz) she was very helpful and kind and so professional. She made our move in experience very soothe. Thank You Sarita!!

Great Customer service!!! I was WOW D at the HELPFULNESS, of the employees. Fast and to the point. PLUS the place was CLEAN...

Attendant was friendly and even gave me and my family some bottled water. I rented a climate controlled until and everything worked. Place was clean and the price was as quoted. I would recommend them

James was very helpful and professional in completing my registration. This will be the third time weve used this CubeSmart.

Always there when I need them. James is always friendly and helpful with anything we need to help

Filled out a reservation online and when I got there they said they no longer had the reservation available.They wanted to set me up with an outside nonclimate control unit that was bigger and have me pay more than the reservation.No very impressed with the service.

Best storage place! Knowlegable & friendly staff! Very clean units!

I only came here because the store the manager(date 12/03/17) told me I would have access to a van to move my things when I left, low and behold 6 months later I go to move my things and ask for the van and the new store manager(date 6/10/18) tells me they never had a van at this location. I asked If there was anything he could do to maybe give me the current month free or just a discount for being misguided by the previous manager and he flat out told me NO! Sorry you were mislead if you read the contract you would see there is no van. This place is empty promises and ends up charging you more than any other place in the current area my 5 by 10 after 2 months costs $86 dollars a month what a rip off not to mention being lied to do not do business at this location.

Professional and excellent service going out of their way to accommodate.

Excellent Customer Service. Judith was amazing!

Sarita was amazing . Right from the begining when she called me about inquiring from my email . Professional, organized and friendly, the unit we rented was extremely clean just as she said it would be . After the 2 day drive to get to Florida, Sarita was a great welcome to our new home state .

Very friendly, showed me my unit so I could make sure it would work for me. I would definitely recommend this to anyone needing a storage unit. Plus they have climat controlled units.

My representives went above and beyond to assist me.. Thank you so much..😃

It has always been a great place theyre working with us cause were switching storage due to we were broken into and they took quite a bit of stuff.

Reasonably priced, cheaper than other storage companies I checked . Great customer service . Thank you James for taking the time to explain everything in detail and for answering all of my questions with a smile !

The staff was great and very courteous. The locker is just what I wanted. All in all a very good experience.

Great customer service and the smiles are contagious

They did not mention $12 for their insurance $24 admin fee. or the fact that you need to have one of their special locks.My internet price was $117 my bill was $162.17Should be disclosed prior

Kathy was great easy to deal with .She was really helpful