They help you in every way . Very happy with their customer service
Ed Brown and Shayla Brown, my forever car and home insurance providers with State Farm! They are both very professional and efficient with making sure that your needs are met. I moved to Brevard county a couple of years and because of their loyalty....I am still with them! Thanks for everything!
Great personality gave me all the information that I needed
Love this office. Family run, always there to help. Been with them for almost 4years now.
Great experience
This was the second experience with this office and this time the experience was unwelcoming and customer service was lacking. I ended up calling a different office and they were able to get the job done.
Never called me back
Always professional.
Ive worked with Ed Brown for years and they take very good care of their clients. Highly recommend!
I have been with State Farm since I first owned a vehicle. I moved to Florida two years ago and decided to continue using State Farm because I had such a great experience with my agent back in Colorado. My experience here has been the exact opposite. Like most customers, I prefer to have my insurance payment withdrawn from my account so I do not have to hassle and call. In March, I had to change my card number for payment and since that time, I have had to call every month to ask them to change my card number so the payment is automatically withdrawn. The employees never seem to care, nor are apologetic that I have repeatedly have to call. The employee I spoke with today, Sarah, seemed to careless that I was going to look for another agent because of my unresolved issues. As a loyal customer, I am disappointed when I come across people that dont care about their job or the well-being of the company they work for. Mr. Brown should know about certain employees that do not want to keep loyal customers and have no customer service skills. Next month, I will probably have to call again and at that time, I will be changing agents.
Great place to get fair insurance prices!
Scammers thats all I got to say... Tried to save money by switching and I did and now they have changed the premium 3 times in less than a month... Ill go back to direct auto seems to be a better more organized company...
I have been insured through this agency over 20 years and always recieve excellent, friendly service. Would recommend to everyone. BTW, rates are the best I can find anywhere for Auto, life and Homeowners insurace- I have checked with many companies but they simply cant be beat.
Love this place. Always helpful and personal attention
Wonderful service, very professional 👍🏽
Fast service and very good communication ... Good services and great communication