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Istanbul Rug
1504 4th St, San Rafael, CA 94901, United States
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Istanbul Rug

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Pa
Review №1

We highly recommend Istanbul Rug, San Rafael, CA! We acquired an older Persian carpet from a relative that was in need of cleaning and repair. We called another shop who didnt seem to care or have the time and really didnt know about this carpet. ISTANBUL RUG sent Errol and Ali out to assess the carpet, they were professional, personable and we learned much more about the carpet! We felt comfortable in their knowledge and ability to care for this one of a kind carpet from Iran. Were currently in process of having the restoration done and cant wait for its completion! Weve recommended Istanbul Rug to friends who have family heirlooms and they too have been extremely happy with the cleaning and amazing repair work by Ali, a master craftsman! Errol and Ali have been fabulous to work with and we feel like theyve become dear friends in this process. They have an amazing collection of rugs on display and the history behind them is worth a visit to Istanbul Rug in San Rafael, CA.

Ka
Review №2

Ogi Tekker has a great design eye and works well with both designers and buyers. The showroom is bright, welcoming and well stocked. Service levels were superb. We are very happy with our new rugs.

Je
Review №3

We come to Istanbul Rug in San Rafael for all of our fine rug needs. Everyone there is very knowledgeable on all things rugs and provide excellent customer service. I highly recommend Istanbul Rug!

Ol
Review №4

What a pleasure to write this review for Istanbul Rug. Experienced, efficient, very knowledgeable, pleasant, and funny. Our five Persian rugs (that were in a pretty dirty state due to Max the dog) were picked up and delivered like new after hand washing with a discus touch. Ogi, the owner, is very personable and just looooves what he is doing…If you are in a search for a reliable and high quality service, call Ogi.Olga

Pe
Review №5

I had two lovely silk rugs cleaned here.They were in bad shape, having not been cleaned for years. They had a slight mold smell.I just got them back and they look beautiful.The colors are vibrant and no smell!Thanks so much .

Ha
Review №6

The service I received from the store was exceptional, they delivered multiple carpets at my home, left them for a couple of days to help me decide and then they picked up the ones I didn’t like.The carpets are of superb quality and the prices reasonable!I would definitely recommend this store to friends!

Ma
Review №7

Courteous, knowledgeable, friendly, skilled. Will go back for any rug needs in the future!

jo
Review №8

The people at Istanbul Rug were super helpful in listening to our needs and design aesthetic. They seemed enthused about their rugs and were genuinely interested in finding something right for us. After going through a stack of Rugs, we came upon the most beautiful and mesmerizing Tibetan rug we had ever seen. After hearing the price, we realized there was no way wed be able to afford it. Right at that moment the owner Ogi came in the front door and came over to us--inviting us to take off our shoes and to walk and sit on the carpet. He told us where it had been made, the workmanship and quality of the materials. He could see how much we wanted it and with some really straightforward conversation about our capacities and what he was able to do, made what seemed like an impossible dream a reality. We love our rug and had a great experience dealing with all of the staff and owner.

Ba
Review №9

Istanbul Rugs in San Rafael were amazing. They were so patient as we went through a hundred rugs and they have a thousand to choose from, all beautiful and superbly made. Then they brought a large selection to our house to choose the perfect rug for our space. Arol and Meta (sorry if that spelling is wrong) were professional and friendly. This a family business and I am so happy with my purchase that I am going to buy another for the family room. Don’t go anywhere else. These rugs are the best!!!

Ch
Review №10

I am the proud owner of a gorgeous new rug after a seamless, pleasant experience at Istanbul Rug. The staff were helpful, knowledgeable, and accommodating as I asked to see 100+ rugs and take home 20+ rugs for trials over multiple weeks. There was never any pressure to buy, and I felt like my desires and budget were taken into consideration. How fortunate to have this shop in tiny San Rafael—as a Marin resident, I do not feel the need to venture into SF or beyond to find the perfect rug. Istanbul Rug has—or will procure—any rug I would ever want, and I know I will always be dealt with in a fair, easy manner.

He
Review №11

Great customer service, great prices, and great selection of rugs! Will definitely shop here again.

Le
Review №12

I would highly recommend Istanbul Rugs. I called Ogi after my dog stained my handmade wool rug. It had recently been cleaned by another shop but they were not able to remove a wine stain. Ogi picked up the rug, returned it later extremely clean and with the wine stain gone. Amazing, friendly and knowledgeable service. I will be back!

Sc
Review №13

Ogi the owner is super professional and is real easy to work with. Hes authentic and really wants the buyer to be happy. He brought numerous rugs to our house, and took the time to understand what we like and didnt like, at the end of the day were very happy and the pricing seemed very fair. I will be going back to Istanbul Rug in the future and would recommend to anyone looking for these types of rugs.

ma
Review №14

So glad we went to the store, everyone was so helpful and helped us look thru stacks and stacks of carpets. We have bought area rugs from Turkey before in another state, but this was amazingly helpful. We picked 3 in the store and Oji brought them to our home so we could look at them with our furnishings. We are very very happy with the carpet we choose, it is everything we were looking for and more. Take the time and go to the store they have amazing carpets and they are extremely helpful!

Ma
Review №15

My wife and I stopped in to Istanbul Rugs in San Rafael today, and Ogi and his staff were incredibly helpful and patient as we went through various options and prices. Ogi was willing to work within my price range and I now have a fantastic addition to my home. I highly recommend his services if youre in search of something truly special.

Th
Review №16

Excellent products, reasonable prices, and great customer service. Who could ask for more? The selection of carpets was huge, with many to chose from that met our criteria. The hardest part was deciding which ones we wanted to live with. I highly recommend Istanbul Rug!

Br
Review №17

Great experience with cleaning and care for two rugs that we purchased on vacation. Pricing was upfront, clear and fair.Rug cleaning turned out beautifully and learned a lot more about our rugs in the meantime.Would highly recommend - everyone was very kind and knowledgeable.

ad
Review №18

SWe are a small architectural firm who focuses solely around Napa and Samona area. Ogi and his team are really knowledgable and educated about oriental rugs. We have worked with them multiple times and our clients cannot stop telling us how much they love the rugs and the work they have done. We worked with their interior design team, which can make custom modern rugs. They can make anything possible your imagination is the limit.P.s The only place in America to offer Turkish Coffee while you visit.

Be
Review №19

Finally stopped by Istanbul Rug on 4th St in San Rafael just to browse. I was warmly welcomed in and in a friendly relaxed way, I was encouraged to look through any pile of rugs I was drawn to. The person who helped me turned out to be the owner, a 4th generation rug dealer and is so knowledgeable, he practically knew every style of rug in the pile of 4 x 6 rugs I chose.Needless to say, I ended up buying a gorgeous Kurdish tribal rug which was generously discounted. Downtown San Rafael has a treasure of a store in Istanbul Rug. I strongly recommend stopping by to get an impromptu education on these high quality, storied collection of traditional, antique and silk handmade rugs and you could leave with one that you will love forever.

Co
Review №20

Ogi was very professional and helpful when I brought my Persian rug in for repair. The work was amazing and I am extremely happy with the repairs done. I highly recommend Istanbul Rug!

An
Review №21

Very friendly. They do a good job and have a great selection. Good job cleaning as well.

Ke
Review №22

I recently purchased an absolutely beautiful authentic Turkish Silk Rug from Istanbul Rug. My experience was perfect between both the knowledgeable staff who were very helpful in selecting the perfect product and the Rug itself which is an exquisite piece of art and culture, and has really added invaluable character, culture and elegance to my bedroom. I am fortunate to be able to display such amazing craftsmanship furthermore at a fair price, if it is quality handmade rugs you are interested in, then this is the place for you!

Ke
Review №23

I just recently purchased this Saal Kazak rug for my new home in Marin. The showroom was incredible, absolutely stunning. It had lots of room, and many decorative rugs on display. The service provided was great, big fan of their rugs. Will most likely return for more rugs.

Ro
Review №24

Pretty much everything you’d want. Big store. Huge inventory. And no hesitation to pull out lots of rugs for you to examine. Courteous and knowledgeable; can tell you where each rug is from and explain the significance of the pattern. They brought four rugs to the house, moved the big furniture out of the living room and laid the rugs out one by one. Then let us hold onto the one we liked for a couple of weeks to see if we continued to feel that it was the right rug for us. And it was. And only then did we pay. Five stars.

Ro
Review №25

They have a large variety to choose from. All rugs are handmade and the colors are made from vegetable dye! Quality and the salesmen are not forceful/pushy! Love that I can exchange my rug for full value at a later point in time.

Ma
Review №26

Istanbul Rug is a local treasure everyone should know about! The owner, Ogi Teker, and his staff are extra helpful, knowledgeable and professional. They have a gorgeous inventory of rugs as well as excellent services for alterations and repair. Were lucky to have them and I super appreciate their business being in Marin.

Ge
Review №27

These guys really know their rugs. I became informed and I’m very satisfied with my purchases. When you buy a rug from Istanbul rug it’s a investment.

Su
Review №28

Beautiful store with great selection of rugs. Service was impeccable and I got exactly what I wanted Bought a nice rug and had another two repaired .The 2 rugs look now brand new and are in pristine condition, clean. Colors came back to life!The workers and the owner were really friendly, and listened to me. They really know what they do and they take care of their customers.Highly recommend! Thank you Istanbul Rugs!

Jo
Review №29

They have beautiful Persian and Turkish rugs!! I ended up buying two rugs for my house in Marin. The staff are amazing and knowledgeable. I’m glad my friend referred me to them. I recommend them to everyone. They are my new rug men... Amazing rug store :)

Ar
Review №30

I had two Persian rugs cleaned and one of the rugs needed repair work along two seams. The service from beginning to end was excellent. While I was prepared to wait two weeks for the rigs and was surprised when I received a call 5 days after dropping off my rugs to let me know they were ready for pick up.The rugs look beautiful and the repairs are excellent. The price was excellent and the work looked like there had never been a problem with the rugs.Thank you Istanbul Rug team!

Se
Review №31

Super nice rug store! Probably the best rug store Ive visited. They have so many choices of rugs... I must have looked over 100+ modern rugs for my living room. Visit Istanbul Rug if you want high quality rugs and awesome service.

Ro
Review №32

My rug was cleaned back to its original colors; a great job. Thank you

As
Review №33

Istanbul Rug is a family business, with multiple generations working in their two stores. I have bought two rugs on different occasions from them and have been extremely happy with my purchases. They have a beautiful selection and are very knowledgeable about each piece they carry - what country it’s from, the symbolism within the design and what might be known about the specific weavers. They really bring each piece to life, in telling its story.Istanbul Rug has excellent service. They are very kind, patient and not pushy. They generously brought quite a number of rugs to my house, so I could see them in my rooms, which made all the difference in making my selection. After purchasing my latest rug, they delivered “just” a rug pad on a different day (which was at least a 45 minute drive, one way, for them to come to my house again) and installed it for me, after cutting it to the appropriate size on the spot.The really stand behind their products - they’ve told me multiple times that if I ever decide I don’t like or want one of my rugs anymore, they are willing to let me exchange for another, at any point in time! Also, I love knowing that they offer cleaning and repair services, should I need them in the future. I know we are well taken care of with them!

Ma
Review №34

We stopped by the store to educate ourselves before leaving for a Covid escape to Istanbul to buy a new carpet for our dinning room.All of the sales staff exhausted themselves flipping, tossing and sweating through nearly all the carpets in the store. Then, as advertised, a very low pressure house visit where they brought every carpet we had eyed to our house to ‘try on’.I am so glad we took that extra step, because the original first choice fell to our second choice.We are at the airport now flying to Turkey, but now I can relax, enjoy the wares while in Turkey, and who knows, maybe we’ll look for a smaller carpet, or even return to San Rafael and visit Ogi again! But the large purchase we planned that kept me up at night is now on our floors for when we return. We are very happy with the experience Ogi and his team gave us, even if they didn’t ply us with tea!

je
Review №35

I received a postcard about rug cleaning and went into the showroom for a look/see - it is spacious clean and filled with fabulous piles of rugs in different sizes and styles - the guys were all helpful and not pushyOgi was great and helpful when i was looking at some rugs and not pushy when decided to just have them pick up a rug at my home and clean itthe rug came back better then it ever was, price was great and the cleaning was really quick - everything was so terrific that i gave them a second rug to clean when they returned the first oneGo and check out the showroom (fabulous!) stock (also fabulous) and see for yourself what a great selection they have

Jo
Review №36

I was hesitant at first to walk in to this rug store because it looked super expensive! My wife and I drove by the showroom couple of times and the view at night is spectacular. Ogi was super nice and knowledgeable about rugs. We picked a few rugs for our living room and they brought it to our home. After some Turkish Tea they brought, we settled for a nice traditional rug for a reasonable price. You do pay for quality and they are willing to work with you.

Na
Review №37

My wife spilled coffee on my Kashmir silk rug. Large stain, bad. Not knowing what to do, we called Istanbul Rug. They came to our apartment, examined the rug and noticed two small tears. Thankfully they were able to perfectly repair the tears and clean the rug. The rug is now back and cleaner than ever. They were quick, professional, and friendly. We will certainly use them again.

Pa
Review №38

We had a really good experience with Ogi and his colleague. They were funny, knowledgeable and willing to negotiate on price. Their selection of rugs is stunning. So beautiful. And they delivered the rugs we purchased same day. Strongly recommend that if youre looking for a top quality rug, you need to at least stop by this place.

Ba
Review №39

Istanbul Rug cleaned, repaired and appraised a 45 year old rug of mine. They were recommended by my designer and were a pleasure to deal with.

Yv
Review №40

Mended my rug and did a beautiful job. Really appreciate it. Thank you.

An
Review №41

The service was extremely professional, friendly, helpful. The rug cleaning was beyond my expectations as they were able to get out a stain that I thought was permanent. Highly recommend this family business.

Do
Review №42

I had a wonderful experience buying a beautiful antique Caucasian rug from Istanbul Rugs in San Rafael. Ogi and his staff were extremely knowledgeable, patient and a pleasure to deal with. They have a beautiful store that is well stocked with a wide variety of fabulous rugs. If you are looking for a rug, I highly recommend you pay them a visit.

Gr
Review №43

Gorgeous showroom, was able to find exactly what I was looking for. The staff was very helpful and welcoming. I came home with a perfect piece for my foyer. Will be returning in the future!

Ga
Review №44

Ogi & Ali took great care in cleaning our rugs and repairing one of our cherished kitchen runners! When we visited the store they closely inspected each of our rugs, spent time with us telling of their history and age, it was truly educational and very insightful.Ali was able to spot areas of repair that we were unable to see that if went unchecked would have been very damaging.Even though we have not purchased a rug here(yet 😉) everyone in the shop was very kind and willing to help us with great care.Our rugs were cleaned sooner than expected during our remodel and they were happy to hold on to them until we were ready and then covid19 struck and after 4 weeks of SIP, Ali met us at the store by appointment and we quickly whisked our bright, colourful and clean rugs home.Thanks guys!John & Garrett

Ly
Review №45

Istanbul Rugs is a fabulous place to visit ! The owners are fun and filled with knowledge and great ideas. I did eventually buy three rugs from them and believe me they earned every dollar... Three men came to my house and basically helped me update and brighten my home. It was not easy but they were terrific.The selection of carpets is wonderful and the store is really beautiful. They will even make Turkish coffee for you ( I would rather have a Chardonnay ) ! Ogi is the man to see! Lynn from San Rafael

Al
Review №46

Last week I purchased a beautiful dark red Persian rug which looks very classy and majestic in my living room and completed the room from Istanbul Rug. The quality of the rug is absolutely phenomenal, the price was also very generous considering the product. Ogi and his team are very helpful and amazing at what they do, if you have any rug needs such as repairing or washing as well as purchasing with the very best quality and value then look no further. This is the very best and i strongly recommend Istanbul Rug.

Ch
Review №47

We had a great experience with Istanbul Rugs. Id read a good review on Nextdoor; we were in the neighborhood and we could not have been happier with our experience. They have so many beautiful rugs; service was excellent and prices were very reasonable. We are very happy with the beautiful, new rug in our livingroom!

Eb
Review №48

Great service. Friendly people. Cleaned and repaired my rug perfectly. And delivered and put it back in place.

Ga
Review №49

Istanbul Rug in San Rafael is a fabulous place to purchase beautiful rugs. Their selection and service are outstanding. From the moment I first walked in the store, Ogi was extremely helpful, had great ideas and was a consummate professional. He and his team brought several choices to our home, so we could select the one that was perfect for the room.I highly recommend Istanbul Rug and I highly recommend Ogi!

r
Review №50

Their showroom staff’s are well educated and professional. I have been waiting for a while what this place was gonna be... It is literally like a modern and antique rug museum. Huge space with a loft. As a potential buyer, you are allowed to take rugs home to see how it goes in your place. Im in love with my new “Tribal Kazak” rug. Thank you Istanbul Rug and welcome to our neighborhood.

de
Review №51

I recently gave two of my Chinese rugs to Istanbul rug to clean They did a remarkable job.When I got them back, the stains were gone. The fringe was rewoven. The rugs looked new. I was delighted.Ogi, the proprietor, obviously cares about carpets. He is very accomodating and knowledgeable about the rugs he is selling.I learned a lot about my own rugs from this experience.I highly recommend this business!

Sh
Review №52

They are very knowledgeable and do incredible work. I have already referred a few friends and it’s only been a week

Ce
Review №53

I am so happy with the positive experience I had with Istanbul Rug. I’ve been looking around for quite sometime and found this store with wide selection and reasonable pricing for high quality rugs. The rug we picked was gorgeous! The staff took their time to explain what would work best for our space. I learned so much as to how the rug was made and how it would compliment every angle of the room. I am also very pleased to learn how easy it is to keep it clean. Thank you Ogi, for your top notch customer service! I will definitely be back!

Ed
Review №54

Hands down the nicest show room, amazing inventory and phenomenal staff.

an
Review №55

Beautiful rugs and great service. The owner is very knowledgeable and helpful.

Fr
Review №56

My wife and I went to Istanbul Rug. This was our first visit. Ogi showed us about 25 rugs of which about 5 or 6 looked interesting. Several days later he drove his truck to my house in Napa (about 60 miles) with all the rugs I was interested in and we laid them out on the floor one by one to see how well they fit in with my furniture. I ended up buying one 9x12 rug for the living room and one 9x13 rug for the dining room. It was not a high pressure sale and Ogi knows his business. Oh, and I also had him clean and fix 3 other rugs/ runners I own. All looks good. Thanks Ogi.

Su
Review №57

The owners and staff of Istanbul Rug have created an absolutely beautiful showroom that provides the perfect backdrop for their exquisite rugs. Having seen the transformation of the buildings exterior over the past months, I was curious to see the inside. Walking by last week I was drawn to the beautiful rugs hanging in the windows, and went inside. My daughter and I were immediately greeted by Ogi Teker who showed us through the space and enthusiastically provided information and answered the numerous questions I had. As our conversation continued, it became quickly evident how very knowledgeable Ogi is about his rugs, their histories, the skill and art involved in their creation, and the respect that he holds for them. In addition, what stood out more than anything to me in our exchange was the passion that Ogi has for his work and his merchandise. That passion and genuineness was what shifted me from just looking to returning home that day with one of his beautiful rugs!!I highly recommend stopping in Istanbul Rug, and I hope you take the time to meet and speak with Ogi.P.S. - Check out his collection of De Simone ceramics.Susan Montana

Information
100 Photos
57 Comments
4.9 Rating
  • Address:1504 4th St, San Rafael, CA 94901, United States
  • Site:http://istanbulrug.com/
  • Phone:+1 628-253-5454
Categories
  • Carpet cleaning service
  • Oriental rug store
  • Rug store
Working hours
  • Monday:11am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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