I just had an oil change at Easy Automotive. How can something so simple go so wrong. I called over a week before I got an appointment asking for 11 a.m. but the office manager told me 11:30 would be better. When I arrived 15 minutes early I was told that I would have to wait until after the workers returned from lunch before they could do the oil change. Why would the manager tell me to bring my car in at 11:30 if I had to wait until after their lunch at 1p.m.? Also, I had called an hour before my appointment and was told they were on schedule. Rather than wait all that time I rescheduled for another day which meant that I had wasted my time and gas. The manager told me he would make it right for me when I returned which turned out not to be true.When I returned he charged me $67.88 for a simple oil change and took almost an hour to do it.A few weeks ago one of my family members took his car to Easy Automotive where the entire air conditioning system was replaced. When he was driving the car home he kept waiting for the cool air to come through which never did. He had to take the car back and the office manager again said he would make it right. One would think that the workers would have tested it out before releasing the car back to the customer. By the way the office manager did not recompense for the time and gas wasted by having to bring the car back.

Staff is super friendly and knowledgeable. They quote you reasonable times to return, drive you home, are reasonably priced and can get you in for standard maintenance usually with a couple days. Whats not to like?!

Great place to have my a smog test done, highly recommend them!

Best place in town for affordable car care and repairs. Great people and decent prices make this place a winning decision.

Ive taken my 90s 4Runner to Easy Automotive for years. As always my last service repair was professional and good quality/value. I had developed some profuse dripping engine oil leaks which were difficult to pinpoint as there may have been several causes. However, they recommended starting with the oil leaks that were at the top of the engine followed by reinspection. This was a reasonable approach, and Im glad to say it seems to have taken care of the dripping leak so far. The staff is always friendly and accommodating, If you havent tried Easy Automotive yet dont hesitate. Im certain your experience will echo mine.

Here’s a huge shout-out for Easy Automotive in San Rafael. My wife and I had a warranty problem with a certified three-year-old Toyota Hybrid Avalon we bought in Texas. The Texas dealer refused to pay to have the not-uncommon problem fixed, the San Rafael dealer refused and national Toyota refused. So we took the car to Easy Automotive, where it was fixed fast and at half the dealer-quoted price. We’re not the first to praise Easy Automotive – I used to sign their many winning Best of Marin certificates when my wife and I owned the Pacific Sun. They are still the best.

Debbie and Mark run a high quality Japanese import repair shop. They have won the Pacific Sun best of Marin” award year after year. their shop car cant shovel you where you need to go while your car is being worked on, or you can walk to the San Rafael Transit terminal, just a few blocks away. Its across the street from back of Sprouts Market, where you can grab lunch.

I had timing belt replaced on Honda Odyssey.I am extremely happy of the service provided by Easy Auto. If you have an issue with your car, go to Easy Auto. They will take care of it.

Great place and excellent car service.

Easy Automotive certainly lives up to the name! I found myself one morning unable to start my car. After calling AAA and getting my car towed, within four hours Easy Automotive was instantly able to diagnose the issue and by 2pm I was able to pick up my car. They also provided transportation to and from my home which made the entire situation seamless and even stress free. I couldnt have asked for a better scenario. Thank you Easy Automotive!

Stress free service, lovely people. Will recomend.

We love Easy Auto. We really appreciate that we can trust their recommendations and their work, both the normal maintenance and the big unexpected work that has occurred a couple of times on our older cars. We have used their services on all our familys cars for over 10 years now and have recommended them to many of our friends and family. I still thank my friend who recommended them to us. Thanks so much!5-12-20 I agree with everything I said 5 years ago. Easy Auto and its owners and all employees are the best!

Ive been taking my Toyotas to Easy Automotive since the 1980s and I have never had a problem. The service is friendly, personal, honest and clear every time I take my car in. I would highly recommend using Easy Automotive as your auto maintenance provider. I dont let any other place touch my autos because I only want them to work on my cars.

Taken several cars to them over 30 years, and have sent friends and neighbors. Never heard a complaint. They are SIMPLY THE BEST.

I have been taking my cars to Easy Automotive for 25 years. Never had a bad experience. Honest, competent, fairly priced. I wouldnt go anywhere else...

I trust them. If you follow their recommended maintenance and repairs, your car will practically run forever. They are thorough and honest. The owners are good people. I trust them.

Easy auto are honest and trustworthy. I need my truck for business and they always get me back on the road as fast as possible. Once they even worked on my truck after closing so that I wouldnt lose a days earning . Great Folks

Incredibly great service! They were able to service my car and out of there in 30 mins! I really appreciate their fast service and their flexibility especially when I called last minute to schedule service for the following day. Thank you and sorry for that!

The best! They always are upfront and honest and do the best thing for the car owner. They go the extra mile!!

Been taking my cars there for 25 yrs. They are upfront and honest.

I have used Easy Auto for the past 10 years. They are professional, efficient and honest in the work they perform. Great shop.

I was referred to Easy Automotive by friends and I havent been disappointed once. They have acted beyond the call of duty and have been kind as well as efficient and reasonably priced. I recommend them to everybody.

I am always so well taken care of in this shop, I cant begin to describe my satisfaction with the honest, competent service, way beyond normal expectation.

Its always a good experience at Easy Auto. They are very professional and dont try to sell you other stuff you dont need. I really appreciate their attitude, especially in relation to scheduling appointments.

Weve used Easy Auto for car repairs on our Hondas and Toyotas for 20 years. Wouldnt go anywhere else. Have complete confidence in them.

I have been going to Easy Automotive for years and they are fantastic in every way.You will not find a better place!

Great people, great service, easy to get auto fixed smoothly!