user
CARSTAR Chilton Auto Body San Rafael
36 Front St, San Rafael, CA 94901, United States
Appearance
CARSTAR Chilton Auto Body San Rafael

Comments
St
Review №1

The guys who worked on my car at Chilton did a fantastic job!! The owner, Gustavo, is very friendly to me always. This last visit was my second there to have some minor body work done and the first visit I was there to repair a rear window that someone smashed. I’m totally satisfied with the quality of service here and I will definitely be returning if and when I have further body repairs on my beloved Prius. 5/5 recommend to utilize their professional car repair services.

Ma
Review №2

Was a tiny bit on the pricey side but they did a great job and in only 2 days. Both bumpers scraped and painted, front totally replaces. Cant tell the difference now.

Kr
Review №3

The shop did an excellent job from the start to finish. Sean was very courteous and communicated well regarding the damage and articulated the procedures to fix it. I would recommend this shop for any of the auto work for their service and punctuality.

Mi
Review №4

Very professional team. They kept me up to date on the status of my vehicle and the finished product looked great. Would definitely use them again!

Gl
Review №5

Great prompt service, great customer service, friendly employees. Great job!

Su
Review №6

From start to finish Sean and Gustavo were top notch. Making an appointment was a breeze, the following up outstanding and they worked directly with my insurance company. Five stars for this amazing business and their staff. Well done.

Lo
Review №7

Excellent service. Could not be happier. Gustavo is awesome!

Ja
Review №8

So I was initially a little put off by the location (not San Rafaels fanciest block), but I have to say the team did a great job. You get daily updates as work is completed, and I only waited 4 days for the trunk, and bumper dent to disappear on my Tesla. One improvement I would like is if the work estimate was broken into tasks. I cant fault the team or Sean who I dealt with though, they went to the nth degree to ensure my job got done right.

Na
Review №9

Easiest experience fixing my car Ive ever had. Great communication about when my car would be ready, explained to me how much my insurance would cover and were very quick! Highly recommend

Do
Review №10

Excellent experience at this body shop. Staff were very professional and exceeded my expectations! I would refer anyone with auto body damage to this shop.Thank youDont Kavanaugh

Ma
Review №11

Like other reviewers say, these guys are professionals. Gustavo and Sean run a great team. From their communication to the actual body work, they are the best. I reccommend them 100%.

Co
Review №12

Most professional group who go out of their way to help. Returned my car to my home and painted some extra spots without charge! Live these guys! Gustavo is a man beyond his years in professionalism and courtesy!

Mi
Review №13

Everything was on point, am extremely happy with the service l received. My car looks great, Shawn, and Gustavo were polite and very professional, would recommend you guys any time, thank you so much.

Je
Review №14

Very professional group here at Chilton Auto Body. I hope I do not have to use there services again however will happily do so if I do!

Ni
Review №15

Sean took good care of my car, they did a great job on fixing my Lexus, they keep me posted by sending emails to update me, also it’s painless, they fixed the car very efficiently as well, the whole process took less than 4 days. I highly recommend.

Ty
Review №16

CARSTAR Chilton did a great job repairing and painting my black Tesla Model 3 after a collision on the rear passenger side. Communication by Gustavo was excellent throughout the job and they matched the paint perfectly.

R
Review №17

Excellent customer service. very responsive, informative, good with communications, excellent with car repair

Pa
Review №18

Great service! Informative, helpful, timely!

Ta
Review №19

Excellent customer service. Was well and regularly informed about scope of work, time needed for repair, and cost.

Sh
Review №20

CARSTAR Chilton Auto Body San Rafael has the BEST staff. I was overjoyed with the service i received and will NO QUESTIONS be coming here for future jobs.

Ca
Review №21

Right on time.

Al
Review №22

These people did a very nice job with my car, and also with communication along the way. I really appreciated the updates.

Information
12 Photos
22 Comments
4.3 Rating
  • Address:36 Front St, San Rafael, CA 94901, United States
  • Site:https://chiltonautobody.com/locations/certified-collision-shop-san-rafael/
  • Phone:+1 415-456-7969
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations