If you want the wrong phone ordered for you, insurance added to your plan when you stated no, have them blame AT&T fulfillment for the wrong phone shipped, and stating you will have to pay a $50 restocking fee if you cancel then shop here...good luck to you. Or go to the REAL AT&T store across the street on Blossom Hill at the Corporate store. They fixed everything for us, exposed the lies about the order, and they will be investigating this store. Not the first complaint they have received.

Tony the store manager is OUTSTANDING! He handled matters quickly and professionally. He alsoOffered many great tips and was very patient in engaging AT&T customer service to resolve some issues in my plan. Customer service is great!

I really love the energy of the store, that’s why I was motivated to buy what they offer. The fact that they care to us instead of just selling us that’s the great way win the customer. Kudos to Tony for managing a great team.

Tony, the manager, helped me with some issues. Great customer service!!!! Will tell all my friends to come here. Thank you for having great employees!

It was a Saturday night and just a person try to reach out customers need. A couple of customer left instead of waiting for service. I did not give it up and waited at least 20 min to become a new mobile service customer, but nothing.

This store is really friendly and very helpful. Tony was very informative and understanding. Love this store.

This was a great experience Nancy and Jon helped me get a s10+ and it was awesome great experience I would always recommend going here.

Tony the manager was very helpful. When the sales associate that was helping me got stuck he was able to solve the problem, and pointed out a way to save me an extra $10 a month!

I got the ”BOGO” and I’m super happy.Tony and Anique helped us like we were family.Got the new phones, Lowered my bills and I’m just completely satisfied.Thanks teamI will be referring the am store to as many people as I possibly can.

This is the best AT&T store I been to after 12 years I meet tony One of the manager there he help me to save A lot of mony on my monthly Bill And my Internet Very helpfull guy and very honest and professional Thank you so much man I will come see you if I need more information.

After waiting 50 minutes, I had this exchange,Clerk: Oh sorry, we cannot take care of that here.Me: But I was told by Customer Service to go have this done at an AT&T Store.Clerk: Well, were actually a 3rd party, not AT&T. You have to go to a Corporate Store, such as the one across the street.Me: **** off.

Worst customer service ever. We walked in willing to purchase 2 iPhone X, but unfortunately no one took their time to greet us nor even acknowledge us whatsoever. We were there for about 2 mins looking at their phones and non of their 5 employees took their time to see if we needed anything instead they were busy talking amongst them. 12/17/17 @ 6:49pm

Loved every minute being here, sometimes I just walk in on my days off to be with the staff.

These guys always do a great job for our family!! Appreciate the good service!!

Its just a counter, not a store. People there are not focus on jobs. My new phone was not active successful. They just click the mouse on a web page. It spent 15 mins.

Terrible store! They lie to you and then give you a fake phone number when you call to complain. I will be calling corporate to report these people as fraud!

Very good service and they explain everything and anything that you’re walking out the door with. I suggest going here

Huge brand new store at Oak ridge mall... no wait great help. The Direct tv package home security that we purchased is the best deal in town $46.99 per month got me home security and Dtv I also got unlimited data on my smartphones and tablets...you guys rock

Great store and staff!!! They went above and beyond to help me out.

Service was horrible. The service agent very demeaning. Waited very long.

Got directv and got $200 Visa card and $300 in savings on my wireless bill

Horrible service at this spot. I went to t mobile next and it was worth it

Wait way shorter and service was great

How are they still in business?! 30 minutes to buy a SIM card. Dumb.... just... dumb

Good customer service

Customer service was great

Good service

Third-party contractors. There is atts own son across the road.