Today’s visit at public storage and this site is very clean and secure. While I was moving furniture I encountered one of the employees there and provided great customer service and friendly oriented. The storage room was clean and tidy with no damages and the floors were spotless. Access to smooth elevators and stairs and a great security system. Thank You!!

Never have looked into storage. Angelica made me feel at ease with my rental. Anything I needed she was quick to solve. Overall, great service

Very clean and well kept. Have had my 10×10 here for 2 years, never any issues, very safe and friendly. Staff are customer friendly and are kind and helpful. Joseph is a cool dude and pleasant to work with and Angelica always has a smile. Highly recommended

Great location, and great staff who care about the propertys upkeep. Eli, the manager I mostly dealt with, is super friendly and basically knows who is coming and going on the property which makes it even more secure, of course not being intrusive to tenants. The only con is regarding the PS in general that the space they advertise is not really the size you get, so measure it before renting to know the size and avoid running into problems later, of course they do talk about this limitation in some note somewhere, but who reads all those small footnotes. As for access hours it is limited due to COVID at the moment, however I hope this would change sometime in the future. Overall a great place and convenient to access, deserves the 5 stars.

Eli has been really helpful with my movein. I recommend this place

I have had a highly positive experience with this Public Storage location for over a year now!! Fantastic customer service and support. The property manager, Eli, is always attentive and professional. I visit my unit at least weekly and the property, elevator and hallways are always immaculately cleaned. I always feel safe on the property as well, day or night. Recently, I needed to make some changes to my account and the District Manager (Joseph) made arrangements to ensure the process was easy and efficient for me and my company.

Angelica was the best. This Public Storage location is top quality and the staff is very friendly.

This public storage has been so helpful and accommodating. That guy Eli is extraordinarily nice and I really appreciate him!

Eli the manager has always been nice to my husband and i. The only thing I am looking forward to is a little longer access hours

This Public storage location is fantastic. The most helpful and knowledgeable employees and the managers are professional and accommodating. I have had a large storage here for 10 years. The location and is clean, secure and easy to access. I would like to mention the most recent employee who helped me. Her name is Angellica. She went out of her way to help me and was so pleasant and courteous. She really made me feel like a valued customer. That is rare in customer service these days. It was appreciated very much. I keep my storage at this location because the staff and location are top tier. Bring your business here.

2nd time Ive been here at this storage place and Eli at the front desk has helped me with all questions. He is Great

Great service by Eli. He was very helpful and patient with rental

Terrific facility, Ive had a unit here for years, now got a 2nd unit. Its convenient (well, too close to McDonalds ha ha), clean, safe, and Eli the manager is awesome and extremely helpful!!

Eli is the best, when we need help he helps us out and is always nice!

The staff has been great. Only wish is that the hours were longer.

Angelica and Eli are always helpful when I come by, you couldn’t ask for a better team 👏

Eli was so helpful every time we came in. He helped us secure the roll up door and gave us tape when we needed it. The little things matter! Thank you Eli!

Highly recommend this facility. Cleanest public storage I have seen, Customer service is awesome and the access is great. Ive had my stuff stored in there for the past few months and everything has been very smooth. Security also seems to be very good in this location. Specifically Joseph and Eli have been a pleasure to work with. Thanks again for keeping my belongings safe and appreciate how professional you guys are! Will definitely use this facility again in the future!

Angelica and Eli did a great job to setup my account walked me through all things needed along with helping me out whenever I needed it. It also gave half price for first month as promotion.

Eli was very helpful and made signing up for Public Storage easy!

Angelica helped us tremendously. Very friendly and accomadating. C. Herring.

The property manager assisted us with our space. Angelica is always super helpful and friendly as well. Location is also extremely clean and always spotless!

Came in today, Angelica was really helpful and knowledgeable regarding the sizes of the storage Units, as well as the fees. Will definitely refer my friends to this location.

Very convenient location, clean and well maintained facility. The manager Eli is particularly kind, professional and responsive to all questions and requests. I highly recommend public storage overall but this facility in particular has been terrific for my storage needs.

This place was very clean and organized and Angelica was a great help and very polite not to mention cute by the way. I recommend this storage place .

Very helpful! Like seriously was so happy with the move out. The guy was really nice!

Easy to rent and access. Excellent, friendly help when needed from Eli, the property manager. Thanks for a good experience!

Thank you Eli for the great service

Eli, the property manager of this public storage place did an excellent job. He was very helpful and relieved me of my moving storage anxiety.Great manager! I am very pleased.Sharon

Many thanks to Angelica for waving my monthly rent as I was only still there 1 day

I had an amazing experience going into this location. Eli was able to help me select my storage unit and was very informative with every aspect of the process. I highly recommend this location for all your storage needs.

Great storage place if you need to not stress about your time. Eli (property manager?) is excellent and seems to enjoy helping out others, which again make takes the stress away.Will definitely continue to use this pace as a storage.

I appreciate how pleasant the staff is, helpful, and detailed.

Eli is always helpful and around to assist. He keeps This big place running great. happy New year to this team

Thanks to Michelle and Sandra for helping me as there value customer for the last 5yrs. They always calls me and remind me when I forget to make payment on the time due my work busy schedule. Theyre are the best when it comes to customers service. Thanks again

Eli has been helpful with helping make storing easy. He helped me find a storage for my trailer at a close location. Always clean when I come over here

Excellent customer service. Eli went above the call of duty to assist me in transferring spaces. 10 stars if it were possible!

Thank you Eli for keeping this place clean!

Angelica help us moved in and everything went good!

Manager Eli will give you the very best solutions for your needs .Ive been renting here for years and its always a pleasant experience during these times for all of us .

Eli is always helpful when we need assistance.

Eli is amazing and is absolutely compliant with organizational policies and expectations but communicates in a non dictatorial manner. He surprised me by remembering my name and unit number also.

Ive been. Using Public Storage for well over five yrs... theyve done it again, Property Manager “Eli with his knowledge and being so personable, during these uncertain times really made my day. When your happy your more productive.Clean, Friendly, Safe!I cant say enough, how pleased I amWith this facility. Great job

Service so far has been great!

If youre in need of extra storage for those summer toys youve purchased this year, or clear out the guest bedroom for an actual guest, or just downsizing to a smaller home and cant decide what to get rid of..my suggestion is Public storage. I was confused about the whole thing. The women in the office answered all my questions about promos and the right size storage I would need. Got me to the perfect storage at a great price. I even got all the supplies I needed. I have to say I wasnt expecting for it to be the highlight of my day, but she walked my through it with a smile on her face that was contagious. I actually had fun. The facility is very clean and well maintained. So when youre looking for that extra storage, I recommend to go to the Public Storage on Capitol Expressway and talk with MICHELLE! Again THANK YOU Michelle, youre fabulous.

Awesome service. Eli really cool and really helped .

Great place to store your items. Great staff, would recommend

I want to thank Michelle for all of her help! She was very informative about the location, walked me through all the proper entry ways and even helped me when she saw I was moving my couches in by myself. I am so happy I was able to find storage here in only a few days and Michelle has had the best customer service since she called me when I applied for the unit online. Thank you Michelle!!

I was looking for help and they were about to close but Michelle was Extremely kind and helpful. She came out of the office to help me find a cart! She went above and beyond her duties to provide me assistance! Highly recommended storage facility!

Want to give a shout-out to Michelle. She is such a pleasant individual who is always helpful with questions I have. I take notice when I see her making sure that the facility is nice and clean. its appreciated. :)

The customer service here is great theyre really friendly and very helpful they go extra mile to help you Michelle is wonderful she always has a smile on her face even when shes not feeling well shes so friendly and very helpful. Were welcoming personality and makes me feel very comfortable I wouldnt want to store my stuff anywhere else

My time here at public storage was a great experience. Thank you so much Michelle for you great customer service. You were the best!!! I will be telling friends and family to come here for any of their storage needs. I appreciate everything you did Michelle!! :)

We just had the best experience with renting a storage unit at the public Storage 725 west capital expressway San Jose ca. The rep Sandra Vargas she was very helpful, nice and patient. Sandra has great customer service and leadership skills. I would definitely recommend going to this location because of her. Thanks Sandra for all your help.

Thank you Eli for your help with my husbands unit. The place is clean and service is great

Michelle and Daisy are a great asset to this company. They are motivated and are knowledgeable with pricing and availability. They helped my family find the right sized unit and location. I recommend renting from this location. Thank you ladies!

Angelica is amazing, shoutout to her!

Very friendly staff, especially Miss Michelle😊😊😊 From the very first time we met her, shes been so helpful, informative and very kind and accomodating. The best kind of service we all look for anywhere and we really appreciate it all. Units are great, except for the rent but other than that its been great.

Michelle was very helpful today with my storadge unit in another location.. she helped me solve all my issues. Shes friendly and helpful

I love the front desk, they are so helpful! Michelle went the extra mile and helped me change my online account! Always clean, and full of good vibes!

Overall i had a great experience.the woman behind the counter Michelle was informative and courteous to me and my father.she showed us around and explained in detail my options that were available to me.she even helped my father and i choose the right kind of boxes and supplies that i would need to make my transition into my unit easier for us.i thought the lock was expensive but she assured me it was cheaper through public storage than other places.she was right.i will continue to use ps and will recommend this location to my family and friends.

Michelle is ALWAYS awesome and available to help. Facility is very clean and maintained well. Highly recommend this location for your storage needs.

Michelle and Sherry were very friendly and helpful! Made my experience fast and efficient! Thank you for hiring such customer oriented employees! Happy with my choice to pick public storage!

Eli was VERY HELPFUL and Professional. Service is 10 Stars 💯💯💯✨

So I was curious about renting a unit at public storage and I went to a few of them but this one stood out. I was helped by a representative named Shawn and she was the friendliest and most professional service rep I dealt with while looking at public storage. She answered all of my questions and helped me out more than any other public storage rep. Highly recommend this location and this rep.

Very welcoming attitude with professional appearance. She keeps the place clean and follows guidelines. Customer service skills are GREAT !Thanks Michelle, Happy Holidays ! 🎄😊

Shawn was amazing and very helpful. She was very knowledgeable and kind. Made me feel like family. I would definitely recommend renting here. Felt very comfortable talking to her and asking questions.

Ive had a great experience with Public Storage on Capitol and Pearl. Mike has been such a great help, and is always in such a good mood. Ive had moved from one unit to another and he is always trying to get me the best prices that Public Storage has to offer. =) GOOD DEALS!!!!!!I can also say because of his helpful ways and great customer service.I dont think I will choose any other Storage place, Id stick with Public Storage.I definitely recommend any one who is need of extra storage space to come with Public Storage.

Michelle was cheerful and extra helpful. She was friendly and made it easy to set up my storage.

Went in to setup a storage unit and Michelle was super helpful and informative! Showed me the available units and was quick to setup everything! Great job!

Ive been a Public Storage customer for over two years, and I must say the customer service at this public storage is awesome. Ive been with other PS in the San Jose area in the past, however; none compare to the customer service Mikes gives. Mike goes above and beyond to assist in any way he can. Besides the friendly payment phone reminder he listens to every concern I may have. He offers solutions and educated explanations. It has been a pleasure going into the office, and seeing a smiling concerned face. I would recommend this Public Storage to a friend.

I have being a total of 3 years in this property and I only came back because Mike gives an excellent customer service.As a long time customer I dont like the pricing and how it goes up first at 6 months and then after a year while depending when you rent your neighbor can have a better deal specially if he doesnt a need along time storage solution. If you review the property manger Mike he is excellent and always tries to help you

If you had asked me to review the Auto Mall location back in Dec 2018, I would have given this review no stars due to a young woman who was extremely rude and indifferent about acknowledging you as a customer/tenant. God, I hope shes gone... havent seen her lately, not that I ever did before except for the one time.Ive been with PS for over a decade and I rarely interact with the office, but had to when I went to purchase a bundle of boxes on 4/12/19, Sandra V. helped me with the transaction. Sandra a very professional, friendly, and personable. She advised me that there was a change in the management and I can definitely notice the difference. Im just hoping and praying that this lasts!The ground are clean, but sometimes the last building will need some sweeping now and again. I havent had to hunt down any dollies in my last 3 visits last week which is a BIG plus. The indoor facilities seem very secure and I trust my belongings here.

I like the service and the property is clean, hours are good here

Satisfied with 3 years storing my stuff here

We visited here for storage need. Michelle is very experienced and find us some alternatives especially those with some promotions. Her friendliness and knowledge impressed me, though storage here is so expensive without many choices.

I had a good experience and was very pleased with the customer service. I was assisted by Michelle and was very happy with how patient and kind she was. I would definitely recommend visiting this storage unit!!

The property manager Michelle is always very helpful. The property is always clean I would recommend this property to my family and friends

Best one Ive ever used.

Super friendly staff at this office, very helpful as well! Great customer service! Made the whole process very easy!

Public storage is great and the new manager Cody is always cleaning. The elevators finally look and smell good. The halls are nice too

Michelle and Sandra are always helpful and nice when I come in to the office. I highly recommend the Public Storage

Michelle and Daisy were awesome. Very helpful and exceeded our expectations in every way. Thank you ...

Super friendly and flexible.

The property manager Michelle was beyond helpful. She always seems to go out of her way to help me out. Thanks Michelle

Michelle was very helpful and friendly. She helped my daughter with her first storage rental. The facility is very clean also.

I was looking for help and they were about to close but Michelle was so nice she actually came out of the office to help me find a cart and was super helpful!!She walked all around the property to help find me a cart.

Great job! Michelle was great she helped me get a big storage and a other storage for my mom so thank you so much!!!! And thank you Eli for helping me today

Michelle was extremely helpful with me. I’m confident with the save I rented. Thank you

Michelle was very helpful and made the whole process very quick and easy

Michelle was incredibly helpful and the process was easy and simple. She definitely went above and beyond normal customer service

I went over here and experience the best customer service from an employee ( Michelle ) she provided me with accurate information while being super professional and kind . Would definitely recommend this place due to that amazing customer service good job keep up the good work !!

I have been a customer of this storage for over a year now and I really like the way Mike treats people. He is extremely friendly and helpful. I hope he continues with his excellent customer service. He is great!

I went in to check out some sizes and a young woman named Cody assisted me. She showed me three different spaces to get me the right one. I will definitely be back to rent with her the place was clean and smelled good.

Thank you Michelle for helping us and make the process go super easy!

I went to a few storage to locate a storage thats right for me. I got the run around until I found MIKE at Capital Expressway Public Storage who took the time to call me back the next day unlike others when you need assistance. He took the time, has the BEST personality, & EXTREMELY HELPFUL!Thanks Mike for going ABOVE & BEYOND for me~ CONSISTENT hard working GOOD natured people are hard to find these days~

Upon review on the property ( Great location for me ) with the Manager Shaun, found the place to be clean, accessible and she worked with me (great customer service) on options as to unit size/pricing and no pressure at all to sign up. I felt comfortable to leave my belongings thus I signed the paperwork, move in my stuff and glad I did ! Thanks Shaun

Just checked in today. The service and team was amazing. Ty

Great location and SUPER easy to set up an account with.I had the absolute pleasure of working with Mike, who made it the most simple process ever. He is very kind, and funny! He gets you your money worth and makes sure you are confident in your selection.This facililty is tucked away in a pocket off Capitol Expressway and very easy to find with one entrance in and out.Definitely recommend checking this location out.

The service is excellent. Michelle is nice professional.

Cody is really great with her customers, I have observed her answer some oddball questions that have been throw her way without hesitation. Great job