Rachel and her staff have taken care of multiple policies for me and my family for a very long time. (I believe over 20 years) Service has always been great. She and her staff respond to emails and phone calls quickly, professionally, and always with a smile. Great agent to do business with!!

We have been with State Farm and Rachel Bhan for almost 20 years. I cannot express enough how happy we are. They are not only professional, caring, and responsive, but they make sure they are giving you the best deal. We have four cars, three life policies and home owners insurance with Rachel and we wouldnt even consider going anywhere else. Rachel doesnt only make me feel like a neighbor but she makes me feel like family! I know that probably sounds really cheesy but I dont know how else to say it. I can call, text, Facebook, or email her at anytime, any day and she never makes me feel like Im bothering her. Five stars isnt enough to show how happy Ive been with them.

I switched over to Rachel Bhans office about a month ago. I have to say, hands down this has been the best decision EVER! I love how this office is a one stop shop. Their customer service is phenomenal. I ended up buying multiple coverages with them. Home, Auto and Life and I couldnt be more happier. If you like to save time and enjoy working with a team of professionals for the most important decisions of your life, this is the office to go to.

Been with this StateFarm Branch in San Jose for over 15 plus years and also my beloved father has been with StateFarm for over 25 years! World class customer service and always there to help the community. I would recommend them 100%! All employees are trained with excellence and very knowledgeable with peoples needs. Keep up the great work!

Very prompt and professional. Extremely happy with them and their services for the last few years .

Great quality service! Absolutely impressed with how efficient, communicative and helpful Rachel was throughout the process. Ill for sure work with her again in the future :)

I have had my policies taken care of by Rachel Bhans team for quite sometime. I am very happy with their continued service and support for my needs. They are quick to respond and always looking out for my best interests. Im very thankful to be a customer with them and looking forward to many more years of working together.

This is my second policy I have opened with Rachel Bhans office. This time, I am in a completely different part of California! All her employees are extremely helpful, clear, concise, and responsive. Scott helped me with my most recent policy and it was effortless.

Rachel Bhan is a very loving, caring, compassionate woman who has a heart of gold! She is also very empathetic, able to put herself in anyones shoes!As my Agent, she is wonderful 👏!Through people I know personally, I also learned she is an excellent boss and a fantastic friend!Rachel is the kind of person that everyone needs in their lives and although she may not be my boss or friend, personally, I am still just as blessed to have her, atlest, as my agent!I have never met her personally but someone I know has and because of all the good she has done for this person, who means a great deal to me, I can honestly say that I love and appreciate her!If you are looking for someone who cares for those around her to ensure your life, cars, home, belongings, etc, do yourself a favor and dont look beyond Rachel Bhan, San Jose State Farm Agent!She is always there waiting to assist you anyway she possibly can!I am super happy with all of my policies that I have with her!!!

Absolutely stellar customer service! Rachels team is top-notch in the service category. We had a family life event impact the coverages Rachels State Farm office was servicing, and when we inquired and asked for help, guidance, and support, they came through like a shining beacon of light. Nothing but yes we can do that for you... the kind of can-do attitude you want and need from your insurance office. Special shout-out to Amanda Bremner, Customer Service Manager. Amanda, you are a gem and a godsend! Rachel, dont ever let her get away! Thank you, Amanda, for such wonderful service, and to Rachel, and State Farm, for being the can-do team!

I gave the wrong address twice for my renters insurance policy and Elaina corrected it both times with no hassel and she responded to my emails quickly.

Rachel Bhan offers timely service and I love that about their office. I just have to text any one of their team members and my work is done. I have never seen anyone as efficient as Rachel Bhan. They are very professional as well as understanding. She helped us out during the covid 19 outbreak and tried to relieve stress from our heads when we needed the most help. We appreciate that so much. Shes a wonderful person and always treats us like family. Thank you Rachel for being so awesome and Id def. recommend Rachel Bhan! Also, Holly and Scott are quick in getting back for any quotes weve ever needed. You guys rock!!

Reasonable rates and coverage, very responsive, friendly staff. What more do you want for home and car insurance?

We have been a client with Rachel and her team now for 10 years. They are very professional and have given us great comfort when we needed personal attention with a claim. Their rates are competitive. We know we are treated like family and we highly recommend them.

Elaina is amazing! She is knowledgeable at her job. When she tells you she will do something you can count on her to do it. I highly recommend Rachel Bhan-State Farm to anyone shopping for insurance. They are your one stop shop for insurance needs.

Rachel and her staff are awesome! It’s nice to call the office and have a knowledgeable person answer the phone. Recently we had a minor accident with our boat, it was great how fast things moved and thank god it was covered! Never put too much thought into how much coverage I needed, but Iam glad that she and her staff know. You can trust them.

Ive been Rachel and her team for years. The team is always professional and very responsive to all my questions and concerns. I recently have been working with the Customer Service Manager, Elaina while I added a home policy to my account. Again, its been a seemless and hassle-free experience!

Scott on Rachel Bhans team was very professional as he clarified a few of my questions. He helped me adjust my monthly rate due to the fact that my work is now remote and promised to keep an eye out for changes. I wish I get connected to him each time. The conversation was easy and straight forward, no haggling needed.

Rachels team is always very quick to help me manage my account. Whether I call in with the small questions or big problems, they always know exactly how to address the situation and put my mind at ease. I appreciate the extra effort they make to make sure I understand the situation and I know that bout our cars and our house are well taken care of from an insurance perspective.KeenanGilroy, CA

I have been with this Statefarm agency for close to 10 years now. It has been an absolute pleasure working with them. Not only are their rates competitive, but they stand by their services in times of need. Overall I am very happy to have found them and look forward to working with them for many years to come!

Im with a statewide nonprofit organization. We asked Rachel to review our coverages across a range of insurance policies. She swiftly got back to us with helpful feedback and recommendations. We are so grateful for her professional, thoughtful and kind help!

All the employees here are great but my favorite employee is Elena. Every time I call she answers the phone and already knows what I would be calling for. She’s awesome.

Rachel is amazing she is so helpful and diligent so much better than the office we were working with prior! Things never fall through the cracks and they get done in a timely manner

Rachel’s team is exceptionally helpful in complicated situations! Every team member is professional and diligent in their communication. My family has been with Rachel and team for over a decade, and the team continues to excel in customer support over time. Thanks Elaina and Holly for all your help!

Ive been a State Farm customer for more than 20 years. And Rachel Bhan is the BEST agent Ive ever had. Sbe is compassionate, quick to respond - no matter what time of day - and detail-oriented. I recently became her client when my other agent retired. And I asked for help with roadside assistance for a battery replacement. Even though this was a small matter, Rachel was there with me - all the way. I really appreciate her dedication. So, be happy to work with her. Youll be glad that you did!

I have had the pleasure of having insurance through Rachel Bhans office for 6+ years and I will never leave. I am getting competitive rates, excellent support and such responsive customer service that I dont think anyone can ever compete with this team. No matter what assistance I need, I always get a response that same day and Scott is very helpful in helping me understand any policy/price changes and helping me to ensure I have the best value for my needs. I recommend this team to anyone looking for insurance and a great team to support them in their car insurance needs.

I have been with Rachel ever since she opened up this office. I am sad to say I have to switch agents as I moved out of state again. I have always been helped promptly and professionally. In the beginning it was very much one on one with Rachel. Obviously as her agency grew over the years the office grew. The personnel she hires is always professional and follow up when needed. There have been times I have needed to speak with Rachel directly and have always received a prompt call back. If I move back to California again she will certainly be my agent again.

Rachel’s office has been very professional in their handling of matters especially during this pandemic. Kudos and hats off to the team. Keep up the good work.

I can not say enough nice things about Elena . She handled all our vehicles in the most professional manners. She very responsive and very helpful..thank you again Elena..

Ive been with State Farm for many years for my auto policy, but last year I changed to Rachel as my State Fram agent from another State Farm agent. The team, specilally Elaina. is always professional and very responsive and answered all my questions in timely manners and help me with my auto policy.

I love that Rachel is always available to call, text, and email. She is genuine and cares for her clients and employees. I have worked for Rachel for over 8 years and have been her client since 15+ years. She is honest, hard working and wants to make sure that you have the coverage you need so you are protected. State Farm is not always the cheapest but the service at Rachels office makes it worth every dime I spend. I feel good knowing that my home, we worked so hard for, is well protected and that our life insurance means my family wont struggle if the unthinkable happens. I highly recommend Rachel.

Everyone in her office is so nice and knowledgeable I can’t think of anyone I’d rather have a renter’s insurance policy with.

I have great experience with stare farm .Rachel bhan and Elaine are really great.they helped me with my insurance

Very easy doing business with, always helpful and quick to provide information and resourceful, have two houses and several vehicles insured through them.

Great customer service and very responsive to my needs from the entire staff.I highly recommend them!

Rachel and her team are very responsive when I have questions. She is proactive about policy updates and changes as well. She keeps in contact and schedules reviews based on your needs. I would definitely recommend her!

Super fast to respond. Immediately calms me down when I hear her voice (when I was in an accident). Took care of everything. One of a kind - old world accountability at a new world speed.

I have been a client of Rachel’s for about 9 years now and i can’t tell you enough how amazing she is at her job, as a person and also a mother. I’ve seen all three first hand.I own a small business in Livermore and Rachel has always been there for my employees and I. Whenever someone has a question at all she is always quick to respond. My team and I are very grateful for her.Surround yourself with good people and only good things can come. Highly recommend Rachel!

Always receive great service from all Rachel Bhan agents. Elaina and the rest of the staff are true professional.

Excellent service! Stepped in to save the day!

Rachel has been my agent for about 14 years now and I have had nothing but pleasant experiences. Based on my experiences in comparison to those of my friends/family with other agencies, she is an outstanding agent with a great team. I have not had any issues and everything has always been resolved in a timely manner. Definitely recommended!

Rachel Bhan and her team are simply amazing! I have been a multi-line policy holder for over fifteen years and am extremely happy and pleased at the prompt and professional service that I have consistently received.Most importantly, Rachel and her team’s solid expertise, advice and recommendations are evident to their commitment of ensuring that their clients/policy holders have the best coverages possible.

I’ve been with Rachel and her team for decades and stay with them thanks to their professionalism and expertise as well as their friendliness and personal care and attention. Top notch service!

I got life insurance from Rachel and she was very nice to work with! She was professional and explained things in detail so I felt confident I was making good decisions on the policies. I would highly recommend her for your insurance needs!

Rachel and her team have been super helpful with all of our home and car insurance needs. In fact, she caught a big mistake that our previous insurance agent had missed for years! We are very grateful! I highly recommend Rachel & her team.

And time I have a question Rachel is always right there with an answer. Shes always looking for the biggest discount for you and looking for creative ways of lowering my car insurance cost. If you want EXCELLENT customer care and service this is the place to come

I worked for Rachel for about a year and a half, and she was by far the best agent I had ever met. You call her and tell her you need her shes there, even if it ment her waking up at 4am. While I worked there one of her policy holders called and was in a horrible accident and just scared, Rachel woke up got In her car and drove to the hospital to be by their side. Her office being so warm and homey was just a plus. I still to this day say she is the best boss and agent I have met in my life. She genuinely cares about her clients employees and just people in general. 💜💜💜

Rachel has been my agent for over 25 years. During this time, she has been more than an agent; nor like a BFF. She has guided my family through numerous life milestones and challenges. This included coverage for our home purchase, kids starting to drive and the dreaded accidents. She is always making sure family is first. Her professionalism and insurance business knowledge is above reproach. Rachel is amazing. So happy she is part of my life.

I would highly recommend Rachel and her team! They have the best customer service and always willing to over and beyond to help out. I am so thankful for them and taking such good care of our family!

Rachel is amazing. We came upon her by chance and now she is like one of our family. She finds solutions to problems and gives information as she sees fit. Her staff has always been very pleasant and eager to assist us. We have since referred most of our family members.

Rachel is so wonderful to work with. Shes caring and genuine; as well as extremely knowledgeable in the industry. Shell go above and beyond to help anyone with their needs.

Rachel has been our agent for decades and though we moved to the LA area in 2005 she continues to be our agent for all our insurance, vehicles, properties and liability. I do not intend to use any other agent as she is responsive and knowledgeable.

Such an amazing woman to work with. Definitely recommending her to all family and friends. Thank you so much Rachel Bhan!!

Rachel is amazing and straight forward! Probably one of the best insurance agents around. I wouldn’t trust anyone else with my insurance needs!

Rachel and her team are awesome. Knowledgeable, helpful and responsive at all times. Have been working with Rachel for over 19 years and can’t say enough good things about her.

Rachel is incredibly knowledgeable and really cares about her clients. I highly recommend her for your insurance needs!

I called Rachel to make a small change to a policy, and within an hour I had a correctly updated policy. Very responsive!

So glad to have Rachel in our corner. Whenever we have needed help, she’s always been ready, informative and caring. Navigating insurance can be confusing and stressful, but not when Rachel is the one helping. She stands behind her clients.

Rachel, is by far the best and most caring agent Ive ever had. Ive been with her for more than 20 years with various accounts, and shes taken very good care of me, always there when I need her. Thank yuh ou Rachel always.

Rachel and her team are so reliable and dependable. Things get taken care of so fast that you don’t have to stress!! She’s also so so knowledgeable on all things insurance.

Ms Bhan quickly gave me the information I needed with clear and precise instructions. Thank you.

Raquel is a very great professional agent to helps me to protect all my assets, in case of any accident occurred... :)

She and her staff are always there when you need them. I would highly recommend her/staff.

Rachel Bahn has been my agent for over 20 years. She and her staff are amazing. I would highly recommend Rachel Bahn as an agent.

Very unprofessional!I called to get a quote for my new car and was asked to provide my current insurance company. As this is a brand new car and was not insured before I was not able to fulfill this request. The answer was: We do our business right. Please find another agent. Then Rachel hang the phone.

Worked with Holly on a few occasions now and she is by far the fastest, most efficient at turning around EOI requests. Mortgage broker with 20+ years experience here so yeah I think Im qualified to make that statement.

I love how responsive Rachel and her team are!! Easy to communicate via txt, email, or phone!

Rachel is amazing ! She’s smart, efficient and beautiful inside and out :)

Good agent. Attentive to her clients

Great agent! Look her and her wonderful team up! You cant go wrong!

I’ve been a client of Racheal‘s for nearly 20 years!!! She has always provided excellent service and great rates!

Great, great great agent and very nice staff

Rachel is the best trust me she will go above and beyond for you ❤️❤️❤️❤️

Rachel and team have been the best with all my insurance needs.

She has a wonderful staff that really keeps on their toes love you and Rachel youre the best

Thank you Rachel. You’re the best.

I love you - kate

Very helpful with quick responses

Great service

One of the best State farm