I’ve been insured with Jim for over 10 years. Im very happy with his knowledge and professionalism. He has made difficult life decisions very easy.I confidently refer friends and family with insurance needs to Jim.The team that supports Jim are friendly and knowledgeable to your insurance needs.Jim has become my trusted advisor for my financial needs and future retirement plans.-Additionally, I entrust Jim with my family life insurance policy. Jim is very patient and takes time to explain the best overall decisions that impact me and my family.Every time I have a question regarding my current policies, our conversations have always been so informative and provided me with the right solution.Overall, Jim is extremely knowledgeable and focuses on the best solution for me.

My family and I have been with State Farm Agent Jim Edington for the better part of two decades. Jim has his own office in South San Jose and always makes himself available for his customers, whom he constantly endeavors to provide with a great selection of insurance options that will meet their specific needs. Jim is also a fierce advocate for his clients and will provide the necessary service and support in the event they are involved in a vehicle accident or need to make a home insurance claim.

Very reasonable rates and great customer service. I really appreciate these guys and always recommend them to friends and family. Five stars!

Very good rates and customer service for business insurance I took. I really appreciate these guys and always recommend them to friends and family.

I was a little worried that there were no reviews about Jim Edington, State Farm agent but decided to give him a shot.After two weeks of email communication and giving everything he needed to give me an auto quote for my two cars and three drivers, he finally gave me a number which was substantially lower than my current insurance.I was surprised, but continued to ask him if he considered all of the information I gave him. He revised the number a couple of times but it still was very low. I also asked him if the number was the standard 6 month number or the yearly number; he assured me it was the yearly number but could not give me the real number unless I gave him more information. OK, I decided to give him everything he needed which amounted to names, address, driver license numbers and dates of birth.I am confident that he did not get any more information except to verify what I already told him. The final quote (minus fees and not the same coverage which I asked for), was 2.3X higher than his highest quote.This to me is a classic bait and switch. I doubt I will do business with Jim Edington, State Farm because of this. Either he didnt do it right, or he mislead me. Either way, unacceptable behavior. I also asked for the final quote twice, Jim said he sent it, but I never received it. He even emailed me to say that I should check my spam. Why didnt he just resend? I asked him to resend, but he did not. I finally called his office, and another person sent it to me. Strange how I received every email he sent to me except the final quote. Did he really send it? Who knows.On another note, I simultaneously contacted another agent, Kathy Barber, gave her the same information as Jim; she gave me the number right away and offered suggestions as to how I could lower the payment. She did not require the personal information to do her job and her numbers were fairly comparable to Jims final quote and in fact, similar to the coverage I already had.Pick and choose based on reviews. Its your money. We have very little control of costs, but we do have control on who we choose to do business with.

Great office, awesome customer service and responsive to questions and concerns! Great Agent... great team!

The service attitude is very good, too good to have a temper! It would be perfect if it would suggest a more suitable one to the customer