The staff is awesome and super friendly....I had my driver side mirror replaced and it took less than 30 minutes...I would definitely recommend many times over! Thank you Carstar!
Carstar Espanas is where I take my car anytime I need to have any body work done on my car. Ive been going there for years now. This is the place I trust and they always guaranteed their work. The staff at Carstar Espanas are very professional and friendly. Thank you for always taking care of my car needs.
I met Jr at the dealer and he was very helpful, he was able to predict clearly what it was going to happen with my insurance and from that point makes the horrible experience of repairing my vehicle less stressful. I’m happy with the results my car looks incredible! It seems like nothing happened, they took more time the what I expected but it really worth it. I definitely will recommend them.
Nice service, very quick. I am satisfied with the service
Owner Miguel, expert with 30 years in the business always knows what needs to be done at a fair price. My car looks amazing.
They said my car was ready for pickup but it was not. They installed parts that dont belong on the vehicle, they poorly installed plastics under the hood and completely missed a huge dent in the body. Their repair of a paint scratch just involved buffing it out and not repainting the scratch the propper way. I wont be coming back to this place in the end.Ohh and it took over 3 months for repairs.
They did a excellent job thanks to everyone 👍
I was very satisfied with the repair workmanship to my Honda Civic. ( It looks great! ). Also, the cleaning and sanitation of my car was so good that my family thought it had a new paint job. My thanks to Carstar for doing a great job, and a thank you to Maricela for being prompt in responding to my calls and in answering all of my questions.
My experience here was great and my car came back better than ever. As I entered the shop I was quickly greeted by the receptionist and the estimator was very knowledgeable about what the possible issues were with my passenger window. They took my car Into repair and it was ready for pickup the next day! I highly recommend this body shop because of my personal experience. Also, I felt completely safe coming in — everyone had mask and plenty of hand sanitizer available.
I AM SO HAPPY I DECIDED TO USE CARSTAR!I got rear ended and needed to get repairs done on my car. The way I found out about Carstar was through Piercey Toyota. Carstar has a space at Piercey. I spoke to Junior about getting an estimate on the damages and he was able to quickly get me my estimate and take photos for the insurance company.I dropped off my car at Carstar the week of Christmas. I knew it would take longer due to the holidays, but it was the only time I had the chance to drop it off. I was still recovering from the accident. Junior was great! He gave me updates on my car and did all he can to get my car to me as soon as he could. I really appreciated that!When I finally picked up my car, I was amazed! It looked brand new! The cleaned the inside and outside of my car. I didnt expect them to clean the inside of it. They also left me a small bottle of hand sanitizer in my cup holder. I had been meaning to use Goo Gone to get rid of the sticky stuff on the windshield (when you get a new car and they leave that piece of paper with your car information). I had taken the paper out, but never got the gunk out. It was gone!I am a very happy and satisfied customer! If I have any bodyshop needs, I know where I will go. I appreciate the work and service as well as Junior. Thank you!
Quick and professional service.
España’s did a great job. Had a big scratch on my car. They repaired and left my car looking like new. Very professional, paid attention to details and good price. Also, they have implemented lots of safety measures to address COVID concerns. Very satisfied customer.
EDIT: after speaking to the owner it turns out the damaged bumper was a refurbished one that insurance makes them use and the prongs on it were damaged, which is why it kept popping out. they got a new bumper approved by statefarm and did excellent work painting and attaching it, BUT this was only after having to take time to come into the shop for a total of 4 times after the initial repair. also, what really left a bad impression with us was that on the second visit, they glued my bumper back into place. yes, glued. i had to get back to work so i wasnt able to question them or ask for a redo, but when we brought this up to the owner he seems very surprised that they had used glue on my car.i was in an accident and had to take my car to get the bumper replaced. this was less than a month ago, and ive gone back THREE times now to get it fixed because it keeps popping back out. its a brand new bumper it should not be this hard.
I’m impressed! Carstar Espana’s is Extremely professional and delivered quality work. They really restored the beauty of my car.
Due to unfortunate incidents we have had to take our vehicles to Carstar Espanas for repair. They are excellent, have a high standard to quality and service. Very satisfied customer.
Great communication, and I was extremely happy with the job they did, the time they did it in, and especially the customer service.
Great experience all around. Adrienne (front desk/customer service representative) was very helpful and attentive when I came to drop off the car. She explained all of the necessary steps to get my car repaired. She even called my car insurance when I was unsure if my policy included car rental. I dropped off my car at 12 noon on Monday (12/23) and I got a call for pick up on X-mas Eve. Granted, I had light scratches on my bumper but that was very fast and efficient service. Highly recommended!
I had I really good experience again bringing my car for repairs at carstar España. Customer service was excellent and the repairs were perfect. The car looks like never was involved in an accident
The shop did a great job on the repair. The car is cleaned inside as well. The car looks like new after the repair. The lady in the office provided execellent service in anwering my questions. The office is also set up with COVID-19 protection.
The people os nice in the service
This a great place to get your car repaired. Miguel and his staff are very knowledgeable and friendly. Price is as comparable to any but the service is much better. They did an absolute amazing job with my collision repair - looks brand new! Thanks Miguel!
I was wowed by the results and their work. Staff is knowledgeable and friendly. THANK YOU for the complimentary detailing, I forgot how much I like my car!!
Happy with the repairs, very professional and great customer service.
I am in the process of moving when my accident occurred, on a Friday at 4 PM. Car star not only waited for me to get there but also helped provide a rental car so that I would have a vehicle to drive over the weekend.They worked closely with my insurance company to get the car done within a short time span so that I would be able to pick up my car complete and still be on track for my move out of state this weekend.They were great!Thank you so much Kayla & team! She looked beautiful again! You did a wonderful job.Tahney Thomas
Kayla was very nice, friendly and extremely helpful in my ordeal to get car fixed. She would update me with status and go the extra mile to help me contact my insurace company to get answers I needed. Good job Kayla on customer service, keep up the great work- Tam
Nice and clean ... work here is better than Arseen auto body inc
I was really impress by the service and the clean environment.They take quick action and dont waste your time. I highly recommend them to anyone. From a happy customer.
Very glad I choose this body shop. Very organized, friendly stuff, knows what they do.
The following employees, Adriana, Kyla and Israel are very professional when dealing with clients and very efficient. Services done to my car is exceptionally good. Its job well done.
Great customer service, prompt support time, and reasonable prices!
Kayla is amazing!! Shes so friendly and helped me so much!! Definitely my most recomended body shop by far!! Great music!! Great people!! Love it!!
Very friendly place. Car repaired and looks like new. Kayla and Israel are both very helpful. Thank you!
They had my car ready in less than 1week. Awesome customer service and professional.
Not sure how this place got such high reviews. Typically I dont do reviews but this place left such a sour taste, I could not ignore it. First off I just want to be clear I was not a customer but a potential customer. My wifes car was recently involved in an accident and in the past I took it to a place closed to work. Since I am no longer at that location, I asked my insurance company to recommend some closer to my current area. I got a list of 3 from them, and today set out to visit all 3, to check out their facility and talk to staff to decide which one I felt more comfortable with. First two places went great. They sent out a rep and I asked the general questions and looked at some of their finished work. Then comes the visit to this place. First walked in and everything looks nice and clean. The front desk lady sees me and asks how she can help. Told her that my car was damaged and I was here to ask some questions about the place. She immediately responded with: oh we only work directly with the insurance company!. So I explained to her I was new to this area for repairs and wanted a general idea of the place before I made the decision to let my insurance know so they can send over my info. She gave me a puzzled look, so I just told her I had some general questions like how long does it usually take? What their warranty is? Etc.. I mean if its this hard just to answer simple general questions about the place so a potential customer can feel secure that their car will be fixed correctly, I wonder how hard it would be if problems arises? Will I get the general statement: we only work directly with the insurance company ? Word of advice, take the time to listen to potential customers before brushing them off so quickly. Needlessly to say they lost a potential customer. Thanks for hearing my rant.
Terrible paint job they had my vehicle for 5 days and I still have to take it back next week so they can fix in one day the paint job that took 5 days. Something smells fishy to me.
I scheduled an appointment to have my car repaired after a minor accident. The employee, Junior, was eager to help me and ease my worries. I brought my car in a few days later and Junior said it would take four days to complete the designated repairs. They called two days later to inform me that my car was ready. That is incredible. The work administered by Miguel, the Espanas Collisioner repair center owner, was flawless and my car never looked better (not to mention the reasonable pricing). Thank you guys. You are the best auto body repair shop in San Jose.
The service, communication and quality all wrapped up in one. They were amazing and made a not so fun situation (fender bender) go so smoothly and pleasurable.
I highly recommend car star, the staff is very nice and they always fix my car in a timely manner.
They deliver as promised
I can simply say exceptional in Service and response. I met Miguel (precedent of that body shop), he estimated the vehicle immediately and gave me the appointment for denting and painting. He arranged rental car for the duration.After denting and painting of my car, i could not able to find where denting was happened on my car. so, you can imagine how neatly work has been done. Returned the card exactly on the date he promised.Really I am very happy with the service of this carstar body shop. Now I can strongly recommend this body shop to the people who want to take their car for bodyshop.Thanks Miguel:)
Perfect service, very accurate estimate for time and cost. Got my car back on promised date and nicely done!
Staff is polite, work is done quickly with no problems! I have used CarStar España’s Collision Repair 3 times for body work, replacement glass, dents, etc and will continue to use them in future.
Very kind and helpful staff
Great set of helpful people
Amazing customer service! Awesome with insurance
Carstar was very professional and prompt. They repaired my front bumper immaculately and combined the repair job with a lifetime warranty!
My son took his car here for body and paint work in 2013. Its 2017 now and theres already a speck of rust showing in the paint. when we got the got the car back, the car ran out of gas the second day. the cluster gauge they installed, gas gauge would read 3/4 -1/2 full but the tank was empty. they left two fingerprints of glue on the inside mph gauge window, now its impossible to see the mph due to the window being fog up. i lent MIguel my literature and told him i want it back, when project was done and i asked for it, he said he threw it away, i visited him later, and seen it on his shelf. If you want people who care about you and your car, go somewhere else!
After an accident, we took our truck to Espana for extensive body repair and were quoted $7,000. Fair enough. Two months later (!) the truck was ready and looked great. When we took it to get smogged, it wouldnt pass because hoses from the gas tank were damaged and the gas tank itself was still crammed at an angle from the accident--clearly a very hazardous condition. This made us lose all confidence in the competence and diligence of Espana, so we took it to a dealer to complete the repairs, which came to $2,800. I figure we got about $4,200 of work for $7,000 from Espana. Ask me how happy I am.
Nice lobby, got a free estimate after an accident i got in san jose on the freeway.
My SUV got rear-ended in May 2015. They used OEM replacement parts. Paint is identical match. I do not have any issue with their service.
Bery friendly people and great service
Wonderful. Nice job. Thanks a lot.
Their repairs was excellent and reasonable!
Legit
Not only they did a phenomenal job on my car but they’re so courteous and went through everything with me before I dropped off and picked up my car.
Great job! Fast. Efficient!
Thanks for repair my car.
Great collision repair
NICE WAITING ROOM FREE WATER
Great customer service!
Very professional
Great customer services !!!
Awesome job!
Number 1
The girls across the street know how to do their job Kayla and Adriana excellent job. I was very happy with Carstars work. I will definitely return !!!!
The excellent work.