In spite of being pretty careful about sealing up possible entry points to my house, I heard a scratching sound from a wall in my kitchen a few weeks ago. These guys came out and quickly identified the problem and found the point of entry, as well as several other possible entry points around the perimeter of my house. They set traps and gave me an estimate for repair work, which I reviewed with them in detail and then approved. Work was completed efficiently on time and very professionally. I dont envy these guys their jobs - they work in some pretty nasty conditions. But they were knowledgeable, responsible, very professional, and seemed to genuinely enjoy solving my problem. I trust that they could deal with almost any residential pest problem.Their objective is to seal up your property so nothing can get in as opposed to coming to your house to spray it with poison every month. So far so good!

Khoa was the employee who handled everything at my home. He was always on time, professional, friendly, well spoken and competent, and willingly to answer any questions I had.After discovering rat activity I contacted Critter Control for an inspection ($199 for my single story ~1500sf home) to get more information about the problem. The inspection was very detailed including photographs of all the possible problem areas that needed to be fixed as well as the price to fix each issue. I contacted Critter control for more information about how the problems would be fixed and why some areas were noted as needing fixing. The response I got from the Chris was very detailed and answered all of my questions and demonstrated he knew what he was talking about. I proceeded with having all the repairs done as well as paying for their trapping service ($399 for initial trap setup in both attic and crawlspace, and 3 follow up checks). Everything was done as promised and pictures were provided to show all of the fixes that were performed. Due to scheduling, the repairs couldnt be done until the 3rd trap check, so I got an extra trap check for free to ensure nothing was trapped after the repairs had been completed.Even though the repairs have only been done for a week, I have confidence that should I have any issues Critter Control will stand behind their work and do any necessary follow up.Originally I had planned on only getting the inspection and doing the repairs and trapping myself, and this is definitely something that you could do if you are comfortable with it - the inspection provides all the details you need to address any issues. But ultimately I felt Critter Control would do a better job than I would, and that it was worth paying the premium to avoid the hassle myself and have the professionals take care of the issue. While they may not be the cheap, you do get what you pay for.

This company is very well organized and thorough. You are assigned one person and that person does all the inspection and follow up. Steve was very professional and courteous. The inspection was thorough and they sealed our home from rodents. Its not inexpensive but we paid half as much a few years ago to have the house rat proofed and it didnt work so we felt the investment was worth it. I found many good reviews for them online and through Nextdoor before hiring them. Steve also built custom doors for our crawlspaces which look great. Nice guys and easy to have around. I appreciated their hard work and professionalism.

Shortly after the weather changed to colder nighttime temperatures we started noticing scratching sounds in the crawl space under our kitchen area. Several weeks later we noticed rodent droppings in the area we feed our dog. Since there was the possibility it could be opossums, squirrels or raccoons in our crawl space our pest control service recommended Critter Control. Our assigned technician, Steve, was dispatched to perform a thorough inspection which included our crawl space, our attic space, our roof and our foundation. Within 24 hours after the inspection was completed we received a thorough report of issues and suggested resolutions. His primary observation was evidence of roof rats. We scheduled him for setting traps and, a week later, performing the structural repairs. Within a week after setting the traps we captured 4 rats inside and 3 in the crawl space. The mitigation work was performed and during the trap check no additional rats were found. The noises we heard previously also ceased. During the last trap check there was still no evidence of rodents or wildlife. We highly recommend Critter Control, Steve and Angelica for providing excellent customer service and completely resolving our issue in a timely manner.

Critter Control is the epitome of professionalism, expertise, and friendly-service. I cannot rate them highly enough. 10+ stars if I could.We have caught four rats under our house and tried to close every opening we could find. David and his teammate Andrew came out and at a glance spotted a half-dozen or more access points we missed because we simply dont know what to look for. We were fortunate too that they were able to do the repairs during the inspection. Were so relieved and they gave us info about maintenance and what to watch for so were equipped to do our own prevention in the future.We had another service - very highly rated on Yelp - come out and the inspector told us we didnt have any signs of rats, even though we had already caught one, and caught a further three after he left. That was frustrating.Critter Control would never let that happen. Our techs were so conscientious and diligent, they even did a minor patch or two and didnt charge us, because they just want to make their customers happy. Oh - and they cleaned out a cat skeleton under the house that we knew was there but were too squeamish to go get. Bleck.I think their business is going to blow up because theyre head and shoulders above the other highly rated company we tried, so call them now while you can still get on their calendar!!

Khoa and Amber were thorough, friendly, and on time. Cant thank both of them enough for helping to take care of my rodent problem. Would highly recommend them!

Steve did a great job helping out getting rid of rats in the crawl space. He is always on time, polite, friendly and effective. He knows what he is doing and is very honest to us. I highly recommend him!

I had Critter Control put a cap on my chimney after an owl got into my house through the fireplace. It took 2 attempts before the right size cap was received, but that was no problem because they kept me informed along the way and always kept their appointments as scheduled or even arrived earlier when possible. I was extremely satisfied with the service provided, and it was a pleasure to have Steve complete the delivery and installation of the chimney cap. I highly recommend Critter Control.

Critter Control helped us gain control of a rodent problem in our last home and now is helping to prevent rodent access in our new home. Steve is a pleasure to work with and is very diligent about finding every possible hole or crevice that could allow a rodent in. Weve had no issues since Steve sealed up our house from these clever little invaders. I recommend Critter Control to anyone who needs help trapping or preventing entry. They do great work!

In a time when customer service seems nonexistent Steve was always on time, professional, friendly, and conscientious. He was thorough and successful. I feel very confident recommending Steve and Critter Control.

I was having problems with a raccoon getting into my garage and from there into my house. Mike did a thorough inspection of possible ways the raccoon was getting in.. After blocking the most likely, they set traps. We didn’t catch the raccoon, but he didn’t get back in either. I was very impressed with Mike who did the inspection and set the traps. He was extremely knowledgeable and also very nice and the response from Chris in the office was first rate. The service was super easy to schedule and very efficient. They told us EXACTLY when they would be here (no 4 hr windows), and I feel like this service was an excellent value for the price!

They were very helpful. Can be alittle expensive but worth it

Critter control did a good through job of analyzing my house and finding access points. Trapped well; got all rodents in first placement, none later.Steve was great guy, informative and did good work. Thanks!

We wanted to hire Critter Control of San Jose but couldnt because unfortunately they dont cover our area.But with no incentive, Chris was still super helpful in explaining how the whole process worked and giving us unbiased advice.Highly recommend hiring them if you want people who care.

Like a few others have said, Critter Control of San Jose is easy to schedule and they are very honest and decent. I called a couple of other places and they all told me that they are scheduled out for over 1 week, or 10 days, or what have you, but Critter Control came out today--the same day I called them--on a Saturday no less. Also, Mike just gave me some good advice and did not even charge me. He showed me what to do and said, Honestly, if it were me, I would not catch them. I would just seal that hole in your pool shed. Also, he gave me wire mesh to seal the hole and did not charge me. I would highly recommend them.

Critter Control is an awesome company and they do the hard work that the other big names Pest Control companies wont do. For example, they will get in the attic and search out the animals and place traps whereas the big companies will only check as far as they can reach in. Every time I go away from Critter Control I end up going back to them

Steve, Chris and Team did a great job. There was significant damage from a burst sewer pipe under that house. Yuck! They explained the situation so I was able to take care of it. They also took care of the rodent issues. I was very happy with their professionalism all the way through the process.

Khoa did a thorough and careful job with our inspection, working with us on trapping, and repairing possible entry points for our roof rat visitors. He is an exceptionally honest, trustworthy, and good guy who carefully followed all Covid-19 safety protocols. They provide a very professional report of entry points with photos and recommendations and their pricing was fair. Our roofline is steep, and although I wish they could have done more work for us up there, they were honest about insurance restrictions and recommended that we instead hire qualified roofers for that part of the job. Critter Control was recommended to us by another pest control company who is swamped and no longer traveling to our area. After hearing horror stories about other pest control companies, we feel lucky to have been referred to Critter Control and if you choose them, we recommend that you ask for Khoa.

The initial inspection was done by another team member but he had since departed the company, so Steve took over the job. Steve and the team had set clear expectation about the job up front – setting the mouse/rat traps, and repairing various parts of our house to seal off any openings from which mice and rats could enter.The job involved the total of four visits, with two of them being quick trap checks. They were punctual, polite, and very efficient. We are very happy with how the job went.

My moms neighbor down the backside of her backyard called and said there was a dead deer starting to smell. I got the message and started calling around government offices at state and local and discovered they dont remove dead deer on private property. Luckily through google I found Critter Control. Chris called back right away, price seemed reasonable to me and he could do it same day. He was also honest in giving the name of a competitor who is larger company and maybe cheaper. I appreciated the honesty but never called the other guy. Deer was removed the same day and I got regular communication on work schedule and progress from Chris. I am extremely pleased with the service level from Critter Control and give them my highest recommendation.

Super helpful service. They were very professional and help us deal with some unwanted house guests. They are very humane and know the area and also knew the animals really well. I would totally use them again and I highly recommend!

Weve been using Critter Control for many years, we started our relationship with a Racoon invasion that they helped us out with (11 total!) Then over the years due to our tile roof, weve had a bit of a rodent issue that Steve has always helped out with. Cant say enough good things about this company, from the office staff to the troopers that have to do the dirty work & never complain. We feel we have made a friend in Steve..Stay safe boys, glad you are still in business!! Don & Carla

David and Andrew were on time and on task! They provided me with the right amount of information regarding our rodent issue and kept me updated on their progress. On top of that they were always courteous and professional.

I called Critter Control because I was having a raccoon problem and needed their assistance. They were extremely friendly, timely and very professional via phone, email and in person . I spoke or interacted with at least 4 people from the company and they were all really friendly people and great doing their job. They did what they said they were going to do, when they said they were going to do it. They were always there on time to pick up any raccoons we got in the traps. I highly recommend them and will without question call them back if I ever need or have a large animal problem.

Steve has inspected and sealed our house through three remodeling projects. Each time he has thoroughly sealed our house from squirrels and rats. Highly recommended.

Needed someone to come out to investigate noises in the attic. Read some reviews on Nextdoor and decided to give them a call. David came out to investigate. He identified potential entrance points, provided photos, proposed a plan, and set up a live trap to catch the squirrel(s).A total of three were trapped within a two day period. After several days of no activity and an empty trap, David and an assistant came to plug up and repair the previously identified potential entrance points. They were professional, courteous, and efficient in completing the repairs. The entire team at the San Jose office exceeded my expectations. Special thanks to Mike who came out to my house twice within four hour time span to remove two trapped squirrels, and set new traps.

Im a big DIY fan so I tried DIY rodent control without any success. So I called Critter Control who sent Dave and Andrew. While maintaining social distance, they quickly crawled into places in our house that I try to avoid and set a bunch of traps.The next day, (at 2:29 a.m. exactly, thanks to our Nest camera) one of their traps caught a rat as it was trying to get into our crawl space. We called the office, who sent Dave and Andrew back to collect not only this rat, but 3 others they caught. They replaced the traps with new ones and will be back next week to see if they get any more rats.They also gave me a repair quote to patch the entry points, which I will accept, because so far their work looks very good.

Excellent service and quality work. They were always on time for the appointments and were very professional.

The Critter Control team provides very professional and effective service. We had been living in a rodent nightmare for nearly two years which no other service we that tried fixed. Finally, we contacted Critter Control. They provided us with pictures of the points of entry that the other services didn’t find. Critter Control did the repairs, again gave us “after” photos and we haven’t had any unwanted critters since they did. The office staff is also polite and professional.

Responsive, friendly and very helpful. We were having some rodent activity in our crawl space, and Critter Control helped to lay traps + double check all areas were properly sealed so that no future access can take place. Havent had any rodent activity since, so fingers crossed it stays this way. Thanks Critter Control

Steve is great to work with. He knows what hes doing, hes courteous and considerate, he was always right on time, and hes personable and friendly--a joy to interact with despite the nature of the business at hand, which he explained clearly and took care of professionally.

Chad is calm, down-to-earth and knows what hes doing. We had dual rat and squirrel problems and he managed to talk us through everything and set up traps that solved the problem. I hope we dont need to call him again, but its good he is there if we need to!

Excellent service from Steven for a rodent - surveyed the whole property and went into crawl space to lay traps...followed ups few weeks later. Everything he told us played out as expected - would recommend to anyone with an issue. Its not the cheapest but definitely thorough and excellent service

Luis was very thorough with his inspection. Arrived promptly, explained things well and followed up to complete the job. I highly recommend Luis and the entire Critter Control Company!

These guys are awesome!! They caught a pesky rat that woke me up everyday for weeks in the early hours scurrying around in my attic. I’m finally sleeping soundly again with no more critters. Yay! Their entire team (Luis, Chris, Dave, Steve, and Jake) were amazing! They are friendly, knowledgeable and have a great work ethic. They repaired every potential entry point around the outside of my house and went above and beyond their expected work responsibilities to ensure that my house is a safe haven again. Don’t hesitate in calling the Critter Control of San Jose!

The Critter Control team quickly resolved my squirrel issue at a fraction of the cost others were seeking.

David was always on time or early. He was very knowledgable, respectful and professional at all times. He was very helpful in explaining the entire process and also gave recommendations when needed.I highly recommend David and Critter Control of San Jose!

Critter Control was top notch in helping me deal with a dead animal problem: responsive and very professional! Highly recommended!

Critter Control of San Jose was amazing from start to finish! Our critter expert, Jake, was super friendly, very professional and so helpful. Our problem took several visits to resolve but Critter Control stayed on til the job was done. I would recommend these guys hands-down to anyone who has an animal problem and wants a competent, expedient and highly-professional company to handle it!

Very efficient rats control jobs. Robert is very professional to help us to get rid of our roof rats and also did great job to seal all roof gaps. Highly recommend.

Great Company. Weve had 2 guys out both were very careful and effective. No nonsense. Id use them again.

Had squirrels living in my attic for over 3 months. Original company hired was an absolute disaster. After which I was referred to Critter Control of San Jose. From the very phone call I experienced absolute professionalism, honesty and extremely informative. Not to mention dependable and pleasant! Robert is amazing. He really knows his stuff.I now have vast knowledge on squirrels thanks to him. Last but not least as an animal lover his compassion is was very comforting.

David provided really great service for a rodent problem we had. He was also kind enough to review the estimate and help us determine which items were crucial and priority in order to build a plan that worked with our budget. He was courteous, professional, and punctual. Thanks, David!

Steve has been helping us keep critters out of our house for years. We have a challenging set up with oak trees and a Spanish style roof and he always figures out how to keep the critter out.

Great bunch of guys. Caught a family of racoons under my house. Fixed the vents. Havent seen any critters since.

Technician was thorough and professional. Arrived on time and quickly performed the agreed upon work. Very friendly and customer service oriented.

Critter Control -Robert- is very professional and he took his time to identify the entry points and close all of them. In addition he installed traps in all in all the levels. He came back multiple time to check the traps and to make sure the job is completed. Robert was easy to work with, he came on time and he finished the job as agreed up.I highly recommend Critter control.

Davids professional and prompt service was much appreciated. He was always on time and very clearly explained what could be going on and what he was planning to do.After setting up traps in the attic and crawl space, he helped get rid a rat. He also did a good job inspecting the entry points around the house and helped seal them off.

Robert was thorough and accurate with all his recommendations. He came back twice to make sure there were no more rats and based on his work and recommendations they were all gone. Great job Rob.

Critter Control provides fantastic service. Every visit was on time as scheduled. All of the team are friendly, professional and very capable. Our critter problem is solved. Definitely recommend Critter Control for any critter issues!

Critter Control helped us with skunks and rodents. They were timely, clean, effective and great with communication. Absolutely recommend this service. We are very grateful for their fantastic service.

Critter Control eliminated the rats that got into our crawl spaces. David was always on time, always willing to explain his work, terminated the rats, and sealed off possible rat entries. His work was excellent.

Our service person was Robert and he came to the house three times, incl. several high-quality repairs to rodent-proof the house. He was pleasant and thorough. Thank you.

The work was top notch. Communication was amazing. Highly recommended.

For the initial inspection and follow-up appointments to check traps and repair access points around the foundation and roofline, Steve was on time, efficient and thorough. Highly recommended.

Just wanted to give a shout out to Robert. He took care of our home and my elderly neighbors home for rodent issues. His work was superb and his professional customer service was exceptional. He explained everything in detail plus he continued to be quick and efficient at all visits. Hes now referred to as our guy when we ever have a problem. Thanks Robert and Critter Control. We feel confident that our problem has been finished and we feel safe once again.

Last year Jake removed a possum from my crawlspace and plugged the holes. This year he rat-proofed my attic and plugged the hole. Everything he did was professional and punctual. When he did the crawl space last year, he crawled into the tightest space imaginable to trap the possum and replace a vent. This year, under warranty, he made numerous trips to my attic to get rid of a rat who repeatedly tripped the traps and ate the bait. Jake was always polite and easy to deal with. I hope I never need CC of SJ services again, but thats only because I dont want any more critters over or under my house!

Really appreciate the service I received from David C. at Critter Control. Unfailingly polite. Explained everything. Trapped 7 rats. Sealed up entry points. Emailed photos of all inspected areas. Just very porofessional.

Steve took a scary situation with wood rats in the attic by describing how they got in; how to remove that entry; and placed several traps to get rid of the critters. Their screeching and scratching was terrible!Steve left traps and came back twice to check them out. Nice to have a quiet house again.

They were timely and professional. Steve was very efficient and pleasant and was very accommodating with scheduling. Would highly recommend them.

They did a great job getting rid of the rats and mice we were having trouble with, both at my house and at a clients house - I work in property management. Sealed up the house well and havent had a problem since. Very knowledgeable and professional. Much, much better than my experience with Orkin.

The Critter Control Team was very responsive, professional, and provided me regular updates. Highly recommend this team!! All my critters are gone!

Critter Control provided a full-service experience, not only trapping our uninvited rodent, but locating and making repairs to insure no more entered into the house. I was impressed by their ability to identify the problem based on the signs different animals leave and their patterns of activity. It was expensive, but worth the peace of mind that it was a job well-done that could have cost more down the road.

Robert came to my home several times to help eliminate a rat situation in the crawlspace. He was prompt - even early, with a call to make sure we were home - and was patient with my questions. He photographed the areas where the rats were gaining access, explained everything, then returned and completed the repairs. He also fit in an unscheduled visit to remove some trapped rats, rather than making me wait. While I hope not to need them, I would happily use Critter Control again in the future.

Critter Control gets a big thumbs up from me. They are responsive, informative, effective, and really nice guys. I highly recommend them!

Robert Furtado is an excellent Wildlife Control Technician. He explained to us very clearly about the work natures, and responsibly completed the jobs. Our rodent problems in the house is now resolved. Before closing the work orders, Robert gave us suggestions and recommendations how to prevent future rodents and pests issue. We highly recommend Robert for your wildlife control issues.

Steve was terrific and extremely knowledgeable, professional and generous with his time to explain everything. Theyve taken care of our rodent problems multiple times and I would highly recommend the.

Jake M is wonderful, polite and attentive. We will definitely hire him again!

Steve did a great job helping deal with our racon issue. Great service and great solutions.

Friendly and very thorough with their work.

Excellent work, always on time and great follow up.

It seemed like a lot of work, but our technician did find two rats in the house--so it was worth it!

We had a rat problem and Rob came out for inspection and later did repairs. They charge upfront for the very 1st inspection, but it is worth because I saw many companies came out with free inspection and dump out a huge repair statement, which is nonsense. How can they give out a repair statement without detailed inspection? Critter Control was honest and fair. After repair, we havent had any rat problem.

Luis was amazing and extremely competent.

Prompt, efficient, friendly and knowledgeable.

Service not for EVERY animal species

Always Top Notch

Great service