As a tenant with Ellen and Pacifisia for the last 8 years, I have nothing but positive things to say. I feel really lucky that the property has her managing things and consider Pacifisia to be professional, responsive, courteous, and understanding in all things.
I lived at 881 Haight Street for 2 years and overall had a good experience with the folks at Pacifisia Realty. After leaving from the pandemic, they provided a full deposit refund with interest without hassle. They also fixed a showerhead during our stay. The only reason it was not a 5 star experience was because sometimes it was difficult to communicate via email when we decided to exit our lease. Overall, I would recommend.