So nice, helpful & easy to deal with! Dropped off my iPhone, Veronica helped with my Square Trade Insurance issues & all better!Especially now, during crazy Covid world: Ease of use & good customer service are qualities I appreciate! I am dropping off my damaged Samsung A50 asap.
DO NOT WASTE YOUR MONEY!Veronica changed the screen of my iPhone X, and ruined the phone.Just as an example, there is a screw that is not pushed all the way up, and is only half way through! She is not taking any responsibility and suggesting me to go to Apple Store to fix it!
Veronica is a real pro! I spent 3 hours trying to replace my iPhone battery, losing the placement of the tiny screws in the process. She was able to do the job in 15 minutes. I highly recommend her services!
She is a very nice lady and very good at what she does I will always come to her to fix my phones and my kids go to her too
Got my phone screen repaired. She was cheaper than other places and very quick! Highly recommend.
I was very pleased with the quick, honest, and professional service provided here. It’s basically at a mailbox/mailing store. My iPhone 6 battery was replaced within minutes and she told me honestly what to expect. She knows her way around any mobile device and it beats paying more than twice as much at the Apple Store. Highly recommended for anyone near the Castro. Make sure to call ahead to make sure she’s there at the time you’d like to come.
Helped me cleaned my camera lenses, but didnt charge me anything as I decided not to repair my phone.Awesome service!
Dropped my iPhone 6s and cracked the screen in a million pieces. Walked in and got the screen replaced at a fair price and a tempered glass for free. The guys there are super nice and helpful and definitely know their stuff. Impressed by their great customer service, highly recommend! Mobile Rescue will be my go-to place for phone repair.
Great customer service and very reasonable prices for fixing phone issues. She’s very nice!
I was searching this place on online and they give me a reasonable price for my cracked Android phone. I messaged to many stores but they only fix iPhones, only Veronica reply me and she fix it. I am really happy I found this place.Call and get my phone in 2 days because she need to order my phone part. Great customer service, they checked every function works good and return it to me.
Absolute best customer service EVER!!! So glad I stumbled across this place. Got everything I needed done while enjoying a drink at a bar a couple doors down! Thanks so much!
I dropped my phone and this place saved the day! My front screen in the front of my phone was shattered and now it looks brand new! The prices were very reasonable, they repaired it within 40 minutes and the customer service was excellent. The lady helping me also gave me a glass screen protector for free! I highly recommend this place if you need a phone screen replaced!
After trying to replace my screen with one of those DIY kits, neither camera, the ear speaker, nor the flashlight worked. I took my phone to a couple different places only to be told it would likely cost $200+. I finally found iPro and Veronica was amazing . My phone was ready very quickly (same day), it was less than $100 and its as good as new!! Very professional, honest and quality work!
Ok I havent actually had my phone fixed but I just called and they already deserve 5 stars. He said he would meet me at the shop even though they arent open on Sundays.... Hello service! I told him Ill stop by Monday so Ill update my review then.
Went in and it took about 5 minuets to consult. I went to get cash at the ATM and by the time I came back it was done. Super fast service, excellent job, and amazing customer service.I came a second time with a friend and he fixed his LCD, Battery, and screen in under 30 mins. Her prices are the cheapest around and the results are always the best!
I absolutely have been saved today! The service was professional and fast. Thought my iPhone was not salvageable but they managed to fix it promptly.I suggest anyone with any Apple needs to stop here before anywhere else
This is the place to go if you need to get your iPhone repaired. Prices are very reasonable, the service is fast and professional. I was able to get my iPhone repaired in about 20 minutes at a fraction of what a lot of places online charge for repairs.By the way, they only take cash now.
Well, I certainly dont hope I break my screen again, but if I do I will definitely go back to Veronica at iPro.Friendly, professional, and most importantly, she got the job done. Plus the price was exactly what was on their website- no hidden fees or tacked on service charge, which I was pretty sure was going to happen.
I would not go anywhere else! She is a total pro! Good prices, fast service and great customer service! I your phone needs repairing, just give her a call!
Got my macbook repaired, and it was very affordable and easy
Good service and great communication. My phone was un-fixable and Veronica did everything she could to try and fix. I had to buy a new phone but wanted to leave a great review because she was awesome and tried so hard to fix my phone! Thanks
I needed to repair my phones screen and to replace the battery. Both services were done within 30 mins at a very competitive price. However, the battery life did not improve much, if at all. I wrote to the owner, Veronica, who told me to bring my phone back and get a replacement battery. I also brought my wifes phone to replace the screen. Veronica looked at it, peeled off the protective transparent layer and showed me that the layer was broken, but the screen was OK. So, she lost this transaction, but acquired a trusting customer :). She also gave me a protective glass for free for my trouble of having to come to the office again. You can trust this shop.
I went to the Apple store to change my battery on my iPod Touch. They told me they couldnt help me because they dont have those parts anymore. So I did a search and found Veronica. Greatest service Ive ever had with my Apple product. She will forever be my Apple product repair person now. She is very knowledgeable about these devices and lets you know what shes doing to your device while she does it in front of you. If she sees any other problems she will let you know and show you like with mine I actually had rust on two small spots inside my device. If I could give more then 5 stars for this business and the service I received from Veronica I would.
She replaced my shattered iPhone 6 screen. Fast, convenient and effective! Would 100% go back for additional service if need be.
Veronica was amazing! My phone had gotten major water damage and everything inside was destroyed. I had about 8 years worth of photos on my phone that I thought had been backed up but weren’t. With some time, she was able to get all of my nearly 6,000 photos recovered. She was also up front about costs, and I didn’t pay anything until the job was done (and wouldn’t charge anything unless it could even be done). If I ever have any issues in the future, I know where I’m going. Thank you!
Poor customer service. Legitimacy is questionable. Don’t waste your time. Wholeheartedly recommend going someonewhere else.
This is my go-to for all things iPhone. Made an appt and went in because I thought I needed to replace my charge port on iPhone 6. Veronica looked at it and all it needed was cleaning. She pulled out a half of a cotton swab amount of lint from the port. Works like new again. She didnt charge me for the cleaning but I gave her a really good tip for her time. This place is solid.
My iPhones quaky device gets out of order. iPro iPhone & Mac Repair helped me fix my phone without cost. On my opinion, iPro iPhone & Mac Repair is a good reputation repair shop.
Took my phone in because I thought my charger port need to be replacement Within 5 minutes, my phone was fixed with no cost. This is honest business and offer great customer service, they saved my money compared to the Apple store.
Really knows her stuff, is very nice, and went above and beyond what I expected when repairing my phone. Shes my go to every time my phone breaks or needs repairs.
Just got my iPhone 8plus screen protector installed by Veronica. Perfection! Thank you!
Dropped in with business iPhone 7 and iPad mini Retina. Walked away with iPhone in 30 minutes (could have been less as I had a coffee next door).iPad will be ready this afternoon.Great service!
Super nice and friendly. Located in a FedEx store at the window
I had my phone fixed here and she did a great job.
Its nice and quick screen repair shop.
Everything is good and on time, thanks Veronica