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Krystal Air Duct Cleaning Inc
96 Toledo Way, San Francisco, CA 94123, United States
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Krystal Air Duct Cleaning Inc

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Ma
Review №1

Wow!! From now on I will become a regular customer of this company for the air duct cleaning service. Was so impressed with the whole process and can tell you its totally worth it! The repair guy showed up when he was supposed to, very friendly, told me what needed to be done and set to work. He cleaned out our ducts and vents and boy there was a lot of stuff there. Absolutely happy with the result and would recommend them to my friends and family.

El
Review №2

They are very professional and careful on our projects, to make sure things are protected while there working. Top quality work. We could feel the difference after their work. Very attentive customer service all throughout. They were very helpful in explaining their entire process. I highly recommend them.

Jo
Review №3

From the sweet lady I spoke with on the phone to the 2 men who cleaned the ductwork, it was really a pleasure dealing with such an awesome company. They did a fantastic job, was willing to deal with my curiosity of the whole process by letting me know what was happening and what they were doing and did a great job cleaning up! keep the good work up guys!!

Ja
Review №4

Krystal Air Duct Cleaning Inc crew was great! I was texted 30 minutes before they arrived. Equipment was sanitized before and after work was done. I had entire house vent and dryer vent cleaned. They did a great job! Thank you!

Lo
Review №5

Am very satisfied with the service. Had the carpet in my condo deep cleaned. I was quoted by Kyle, he was patient, pleasant and took good care of me. He scheduled me at such a short notice, because I was is a hurry to move in. The technician cleaned my carpet was very thorough and did a great job. He also gave me some tips how to keep it fresh and clean longer. Definitely will call Krystal Air Duct Cleaning Inc again for my next cleaning.

Ma
Review №6

Krystal Air Duct Cleaning Inc were recommended by my neighbor. Im very glad with the duct cleaning job done. The specialists that came were very professional and did an awesome job all around. What a big difference in air quality. Im breathing easier now and you can feel a big difference. No hidden fees or BS, just straight up business. Will use again, also easily will recommend to anyone who needs their services.

Ro
Review №7

It was easy to schedule my appointment and on the day of the appointment the techs arrived on time and were very professional. They clarified everything and made sure any concerns I had were addressed. I will definitely use them again and will recommend them to family and friends. 5 stars!!!

Gl
Review №8

It was a pleasure having our duct cleaned yesterday by Mike and his crew and we were totally impress with the work. The guys who came over were very professional, explained us how the whole process worked and even walk through after the work is completed as to what exactly they did along with showing us some pics of before and after. I am totally happy and highly recommend Krystal Air Duct Cleaning Inc.

Jo
Review №9

It was easy to schedule my appointment and on the day of the appointment Kyle and Mike arrived on time and were very professional. They clarified everything and made sure any concerns I had were addressed. I will definitely use them again and will recommend them to family and friends. Thanks a bunch Krystal Air Duct Cleaning Inc for a job well done!!!

Ge
Review №10

The technician called me the day of the appointment and said he could not come. I found out he chose to do another more important commercial job and left me hanging. No apology, no attempt to reschedule. Then when I called the dispatcher - Ricky - he was rude and said his phone log did not show any technician called me. Then he said the technician could still come but could not give me a definite time a technician would come out or if would come out at all. Vague answers and did not want to identify the technician who dropped the ball. Wasted most of my day since I waited at home for the appointment which never happened. The dispatch system could not even show that the technician called me in the morning or who called. Worst company I have dealt with. Avoid them, they have no idea of customer service or keeping their appointments.

Am
Review №11

The techs did an amazing job. Cleaning my ducts and dryer vent were done promptly and perfectly. They even found a potential issue with my supply registers and put me in touch with people who could fix the problem. I highly would recommend to any and everyone Krystal Air Duct Cleaning Inc!!!!

Ar
Review №12

Wonderful charges and services are 5 star! if you’re looking for the best dryer vent and duct cleaner, look no further, these are the guys. They cleaned my dryer vent and left it spotlessly clean! These guys are very amazing and show high level of workmanship! Highly recommend their services.

St
Review №13

The email confirmation was great to schedule on my phone. The text message to let me specialist was on his way. He came at the exact scheduled time and thoroughly explained the process. The work was done exactly as explained and in the timeframe given. It was a pleasure to do business with you and will definitely refer you to those that we know. Wow.

He
Review №14

BEWARE OF THIS COMPANY. THEY ARE BOT WHO THEY SAY THEY ARE.If I could give negative stars, I would. I initially chose Krystal Air Duct Cleaning because of the positive reviews & proximity to my home. When I called the phone number listed, the person who answered didn’t speak clearly and I had to ask if I had reached Krystal Air Duct Cleaning. She confirmed that I had, and proceeded to tell me about their pricing: $39/service charge, $35/vent and $65/return air duct. I scheduled our cleaning for a Wednesday and received an email from “Faciliserve” confirming that my job had been booked with Krystal Air Duct Cleaning. Only my address and the $39 service fee was stated in the email.The awful experience started when the technician tried to come on the wrong day, then showed up 4 hours late on the correct day, and gave me an entirely different/higher set of pricing ($49/wall vent, $69/Return Air). I was completely caught off guard and should have cancelled the service, but he seemed knowledgeable and was willing to negotiate closer to the prices that I was quoted, so I allowed him to clean our ducts. He did NOT use drop cloths, his vacuum stirred up huge clouds of dust and debris during the cleaning (which seemed very rushed and not thorough), the hose left scratches in our wood floor, and he did not clean up afterwards. When he was done, he told me that his company is “networked” with Krystal and that they’re called in when Krystal is too busy to take on the job. I paid the bill and thanked him for his time, but in the end, I believe I got substandard service at a premium price.Lessons learned...- ALWAYS confirm the company name and the name of person who will be performing the service.- ALWAYS ask for a confirmation of pricing and your appointment details in writing/email.- ALWAYS ask the technician to verify their name/company and pricing.- ALWAYS decline or cancel service if you don’t get straight answers to the above.

Sa
Review №15

They did a great job! I initially hired Krystal Air Duct Cleaning Inc because they are one of the only service providers that doesnt charge just to come out or charge per vent. When I spoke with them, they were professional and explained the whole process thoroughly. Their whole team really knows how to provide great customer service! Highly recommend.

Bi
Review №16

We had Krystal Air Duct Cleaning Inc install a UV Light last year after we did a lot of renovation in our house. The difference in the air quality has been phenomenal and has alleviated our allergies. We also had our dryer vent cleaned and have them back for the yearly cleaning. Great customer service. Highly recommend.

Ju
Review №17

This is the second time I used Krystal Air Duct Cleaning Inc since my home purchase. They clearly takes pride in their work and took the time to clarify the procedure. Would wholeheartedly sing their praises and recommend this company for your cleaning needs. Their client service is spectacular!!

Do
Review №18

Kyle and Mike showed up right at the beginning of the arrival window which was very refreshing. Not having to wait around was very appreciated. They were extremely friendly and courteous and took their time both explaining the procedures and during the air duct cleaning itself. True professionals!

Ri
Review №19

My first time dealing with a duct cleaning in home and it went quite well. The crew did a great job explaining what they were doing and why. They were very skilled, kind, courteous and efficient. Krystal Air Duct Cleaning Inc.didnt disappoint my expectations. I will definitely be using them again and again and will highly recommend!

Ke
Review №20

Great company!! Very fast, friendly, and efficient. They did a wonderful job, for a great price! The crew was on time, courteous and very knowledgeable about the process. I was referred to Krystal Air Duct Cleaning Inc. and will definitely recommend them to anyone. Thanks to Walker and his team we are breathing cleaner air!!

Re
Review №21

Found this company after a quick Google search and I’m sure glad I called. Kyle was so easy to communicate with and I loved that he was available to talk via text. The service was expeditious and simple and very reasonably priced. I highly recommend Krystal Air Duct Cleaning Inc!!!

Ca
Review №22

I had a very nice experience with the Krystal Air Duct Cleaning. The three man team arrived on time, introduced themselves, put on shoe covers, and got right to work. They were very cordial and polite during the two hours time of working on my system. They used drop cloths on the floor where the vacuum tubing was laid in the house and when they left the whole system including the areas where they were working was white glove clean! Thanks for a great job done very efficiently!

La
Review №23

Krystal Air Duct Cleaning was very professional, courteous, and thorough in his cleaning of our dryer vent. They accommodated my schedule, and were able to come on the day and time that best worked for me. I would highly recommend him to my family, friends, and acquaintances.

Ja
Review №24

The entire experience with Krystal Air Duct Cleaning Inc,was great - I called to schedule an appointment and the technician was going to be in my area the very next day. He arrived promptly and was very friendly and helpful in explaining the process. He showed us all of the lint he removed from the dryer vents, as well as the blackened lint from inside the heating element itself, and gave us tips on how to keep things clear. Would definitely recommend Krystal Air Duct Cleaning Incoporation to others – I really appreciate!

Ty
Review №25

Our technician was Walker and he was awesome. He Called 20 minutes before he was going to arrive, cleaned the furnace fast and dust free, checked out a few other things and gave us his suggestions for future service. Also, a few days later I needed some additional paperwork. I called the office and they got me exactly what I needed very fast. Thanks Krystal Air Duct Cleaning!!

Mi
Review №26

Ezra and Walker arrived right at their scheduled time and did very good work. Our home had not had the ducts cleaned in far too long and they did an exceptional job. They also cleaned our dryer vent and re-taped a failing duct connection underneath the house. All with a positive attitude throughout the process. Just try them and you wont regret!

Ke
Review №27

Had our ducts cleaned by Mike and Krystal Air Duct Cleaning Inc. They were very friendly, courteous and professional. Did a wonderful job in removing dust and debris, answered all our questions and cleaned up. They also tightened up loose vent covers. Excellent workers.

Je
Review №28

We love Krystal Air Duct Cleaning Inc! They were helpful, explained what they were doing, explained how to repair with dryer duct, and ultimately did a good job, leaving our house as they found it. We are first time users and well always stick to them for air duct cleaning service. 5*****!

Jo
Review №29

We are very happy with the great job done by Walker with Krystal Air Duct Cleaning crew on our dirty ducts that had not been cleaned in a very long time. The tech was very efficient and knowledgeable about his job,and left work areas in great shape. I highly recommend them to anyone who needs air duct cleaning

Ol
Review №30

The crew came on time, was entirely professional, competent,thorough, and efficient. They were very attentive to details and took steps to avoid any soiling of our house. Outstanding job!! Before and After photos were light and darkness!!

Al
Review №31

Walker was the tech dispatched by this company and he did the work and cleaned the whole area after, he left it as clean as could be. He also detected a problem and did a dryer vent repair at an additional small fee. I feel like I made the right decision choosing this company as revealed by the results of the work and I would use him again and recommend him to my friends.

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31 Comments
5 Rating
  • Address:96 Toledo Way, San Francisco, CA 94123, United States
  • Phone:+1 415-300-1824
Categories
  • Air duct cleaning service
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