They are true to their word... I applied, they called me, I showed up for training, I did assignment at the end of the day I got paid for training and then I was offered a position! I got hired yall! Yippee. Thank you so much!

Fast and helpful. Plenty of trucks available.

Cant speak with anyone at the location about specs they gave my wife the day before. All calls go to overflow operators, who cant help but send a message to call me back. Very ineffective system. I suppose they have all the business they care to have. Sheesh.

Booked a reservation for a medium sized storage unit for a Thursday knowing that I was going to load up the unit after office hours as I live far away and work until 6pm. Drove down an hour and contacted customer service to see how I can access the storage facility and they told me I didnt book the unit I only made a reservation which means I had to visit during store hours and speak to the manager which was not stated in any of my confirmation emails. They said the unit I reserved is not available and that I had to book the small unit online if I needed to store stuff that night (why do you guys even have a reservation option if you arent reserving it??) I order the small unit and got an access code to enter the facility and it didnt work!! The screen said welcome and that I was checked in, but the door did not unlock..Luckily someone saw that I was struggling and helped me in. Also, made this place my drop-off location for my one-way U-Haul truck and they called me the afternoon of to tell me the lot was full and that I had to go to another location..everything about this place was awful and made my move extremely stressful and inconvenient. Would not recommend.

Quick service, called them,got a quote, they set us up. They even sent a link with pictures of the rental and its condition. Took it back, a staff member greeted us outside told us where to park it. Signed it of and we were on our way. No frills, no hidden fees, just quick service!

This review is for Andrew. He was super helpful in hitching our car to the the truck.Wouldnt have been able to tow our car without his help!!Thanks Andrew for saving our day and the move.

Quick service, super efficient and clean. They double checked if I needed any packing or moving material. The staff was friendly and made sure my personal vehicle was parked in the right spot for the day. Truck was clean and the drop off was smooth. It was no problem to change the credit card on file to another without incident or management approval. Looking forward to using this location if the need for a truck rental ever arises.

From the 1st employee I talked with for directions, to the guy in the “general manager” shirt, they were rude and clearly inconvenienced that I showed up to make a purchase. It’s clear they don’t like their job and don’t want to be working on a holiday. The “general manager” kept shaking his head as more people showed up. Wouldn’t even say thank you after making my purchase. I found storage elsewhere and would never recommend this location to anyone.

Was told that this location was not where my truck was reserved despite requesting this location and receiving messages my truck rental was here. Corporate also told me I could get military discount for my rental, but the representative denied any discounts, even after other associates said that I will receive discounts. I had to drive South to the US Mexico border to pickup a towing trailer. I would recommend not using this truck/moving rental service.The truck came with unmarked and unrecorded damaged.

After having a nightmare of a time at another location this location saved me from never wanting to do business with Uhaul again! Andrew at the front office was very helpful and Sal (the owner) showed us everything from start to finish! The driveway was a bit hard to maneuver through with a 26 ft truck, but Andrew was kind enough to back it up to the loading dock for us. This place is well worth it! Very pleased with it thus far!

They did a great job helping me move. 👍👍

This place is a joke, it deserves a -5 star review!! Very unprofessional!! We made reservations last week for a vehicle hauler. We got into town sat to pick it up sun from Az to tow a vehicle back. Sat they called and said it wasnt available. Few hrs later they called back and said it would be available Sunday at 12. Well we came and they dont have it!! Not even a courtesy call to let us know. We drove to Cali for nothing. Very disappointed that we couldnt even get a call about it. They dont value there customers at all!! Believe all these bad reviews, I wish I read them before I even wasted my time driving over to Cali location. We even put a credit card on file to make sure we can get it. Keep scrolling and find another location that hopefully has the courtesy to show their customer they care🤬🤬🤬

Although I was there much longer than expected, I have to praise the installation technicians diligence in getting my hitch and wiring installed yesterday. My 2017 Honda CR-V is a new generation of the series and was the first this shop had to install. They overcame the hurdles of the new design of the car and ultimately completed the job successfully. Thanks to the installation technician and I hope you enjoy the sticker :)

I had a grand total of 215.19 but they charged me additional 122.14 withoutputting it in the contract number. They will charge you extra without putting it in the receipt, THEY WILL STEAL FROM YOU. Dont come here. If you do please check your bank and make sure they dont get away with it. Very disappointing service.

Best experience ever. I will only use the team at Miramar for my U-haul and trailer needs.

RESPONSE TO 1 STAR COMMENT ABOUT DEBBIE ON BOTTOM: We have rented moving trucks and vans on multiple occasions and have had a storage unit - well 4 storage units, over the years - with this location for over 5 years now. We started with 2 of their largest as my father moved to Hawaii, downsized twice after he left, and again after my grandpa passed. Eventually all that remained was my sisters stuff. They dealt with changing owners repeatedly as people in our family moved, and even died, working around the system for us when needed. We have rented trucks with them, and only on one occasion when we didnt reserve did they not have what we needed available, but they located what we did need nearby and sent over a reservation for us. There have been occasion issues over the years, a late payment here or there as we switch owners, a lock that broke, lost key cards, etc, but issues happen always in everything. What impresses me is how well and quickly they work to handle it, and the personal touch they put add. The u-haul hot line that you get if you call after hours is... not nearly as personal or helpful, but the clerks who work here, especially the manager, really do their best to get their customers exactly what they need, and it comes across.PS The comment saying I stood in front of cashier Debbie for 10 minutes waiting while she held up a finger to wait - there is front desk with cashiers. Debbie is the manager. You stood in front of the manager desk waiting for her to finish a call. You could have turned and gone to the front desk for help any time. There might have been a line there that you didnt want to wait in, but you didnt have to wait for the manager unless you needed her. That was your choice brah.

We bought a tow hitch online and were referred to Uhaul for installation. Called for an appointment and was upfront about the fact that it was purchased online, not from them. They asked what type of hitch, I told them and they said its the exact same type that they sell, so install would be no problem. They gave me a price and set the appointment time. Showed up for the appointment and they refused to install it because its a 3rd party hitch - you didnt purchase it from us.Tried to argue that this was known by them at the time the appointment was set (a couple hrs previous) but they refused to install and completely wasted our time.

I came to this location to get a hitch installed on my car. They were kind enough to accommodate my weekend work schedule and let me drop off the car early and pick up later in the evening. After the initial install, I noticed that my car was making rattling sounds when accelerating and braking. I called the store and they said to bring it in and they would look at it. They were able to fix the issue (which was apparently a bolt rubbing up against my exhaust) within an hour. I am very grateful for the extra time to fix my concerns and would recommend this Uhaul location and employees.

They cracked my tail light and had several deep small cuts on the rear for the vehicle. I hand was my SUV so I know all the imperfections, the front desk lady was nice and helpful but the other two did not care about anything. I do not recommend this place!

I go here whenever I need U-Haul-ey things (trucks and trailers). Staff is nice, service is fast and they’ll help you get where you want to go. However, even though everybody is nice, the manager is a rude prick, scoffing at my questions and abruptly hanging up, so don’t support this guy, go somewhere else.

Beware, this uhaul location is stealing from people. 3 times in a row they marked initial fuel level higher than reality. Also they wrongfully claim that people have used rental equipment in the truck, such as the dolly.

Excellent service, slight problem getting off 1 credit card to use another but the good news the first hold on cc lifted in the second business day.

Reserved and picked up. They are open later than other stores and everyone is cool. I wouldnt mind coming here again

There are only two issues I have here. 1 is the parking lot is always rough. Its tight and driving a truck through it sucks. 2 is the price for accessories. They are a bit overpriced.They have propane and they are very convenient. Staff is very friendly.

Great service and very freindly. Rented a truck to move and everything went just as planned. Thanks!!

They charged me more for the mileage that I didnot use. Even though I took a picture of the mileage before picking up the U-Haul.

All my rental experiences have been great. This is my go-to place to refill grills propane tank

Had storage with them for almost 5 years starting at 250 bucks a month, the longer you stay they change the rates on you not only that but customer service in the past 6 months has been awful! They gouge you on price and will never go back to them!!

Super friendly ...just dont pull into the driveway from Camino Ruiz, I got an angry glare. The parking lot is a little cramped since they cram as many trucks and trailers in there as they possibly can.

I recently rented a 9 foot UHaul van from this location. It was a great experience. I was worried about renting a UHaul vehicle because different locations have widely varying reviews some with horrifying experiences. I was very pleased with everything about this UHaul business. The location was good, the staff was pleasant and efficient, and the vehicle was clean and very easy to drive. I will rent from this location in the future.

ABSOLUTELY, Poor customer service. I was really disappointed after waiting in line, getting a lecture & tongue lashing on why I didnt use the app to check in. On top of all that Ajoy the name of the girl checking me in for a uhaul truck tries to force me to use the app to check myself in after I already waited in line & told her I didnt have service in the store. Then she proceded to tell me to go outside for service &check myself in for my rental.. I told her I already waited in line, im not going outside to keep checking &moving about for cell service..Then the bigger FAT heavy lady chimed in stating they cudnt help me because I started my registration on line.. Im going back in fourth wit these fn clowns over sum damn cell service ..finally after all that, the price quoted for my rental total was not the price showing up on the signature screen & Ajoy was unable to explain the huge difference in price to hold on my credit card & instructs me to sign the electronic rental agreement with the different quoted price! Then Ajoy tells me the electronic screen sum times freezes on the previous transaction, im thinkn by this point is she serious?? I asked this chic, so u want me to sign a rental agreement for sumone elses transaction?? Ajoy tells me that its not going to charge my card, jus hold the amount..I REFUSED to sign the electronic rental agreement with the incorrect quoted price. After she saw I wasnt budging or leaving without that truck, she printed out a hard copy rental agreement with the correct quoted price..I have no idea, why this chic was trying top get me to sign the wrong quote for a hold.. & it seems they gave me the most BEATup truck on the lot.. Ajoy &the huge FAT chic had the nerve to try & intimidate me in buying the fn insurance..telling me they dont bill third parties for damages..I dont giv a rats azz!that truck had soo many dents, scratches, scuffs throughout the entire outside body of the truck..I did my walk around inspection & documented all of it!...the inside cabin was not clean, there was ketchup on the cup holders & front dash area. I brought it to Joses attention who did the inspection..all he said was u wont b charged for that..Damn RIGHT I wont! It took me over an hour to finally leave with my rental truck ..uuugghhhh..Worst experience with Uhaul!!

A great place to store your stuff! It does get crowded when you need to move stuff into the storage units so get there early if you can!

Very useful they got rid of the hothead so its a lot more friendly.

These filthy rats ripped me off, charging me for an extra day on a truck I rented from them. They have a dropbox where you are supposed to return your keys, which I used to return my key. It was during business hours but there was no one at the return area. They did not get around to retrieving the key until hours later and charged me for an additional day even though I told them over the phone earlier that I had returned the key on time.

We were overcharged $75.00 for cleaning and gas even though we swept out the van and topped off the gas tank 2 miles away at shell. Still waiting for a response after we offered receipts.

Rented a truck on 05/21. Asked to remove pads and dolly and was told that those are part of the truck. Other places gladly remove it for me as I need all of the space there is. Was disappointed with customer service at this location. U-haul is still great truck rental place.

Got a hitch here quoted one price and then when they finish the job the price is way more. Classic bait and switch.

Good people, not a great location set up though

Super Safe place and easy access and good prices on rentals!

Told they would not have trailer, only truck. Did not have truck, ended up at another location but did not give me guaranteed credit for not having my order.

Left my storage completely empty and they are trying to charge me a dumping fee!! I’ve been with them for over a year! Horrible, horrible experience.

Mr.Hammer from Aerial Action Uhaul on Mira Mar Rd really came through for us when we were unable to locate our box.not only did he find it.he did it while short handed,packed with customers,and a pleasant attitude.

Very professional and quick service. I would go back :)

Customer service was horrible! I stood in front of the cashier Debbie for 10 minutes while she talked on the phone in front us and held up a finger to let us know she would be a minute.

Great customer service and friendly folk here.

Horrible!! Waited an hour longer than my appt that they set up to even start to install Hitch. Then, preceded to take 3 hrs to install, when told after 1st hour 10 more minutes.

Service Was Quick - 5 Stars

Staff is awesome. I am a customer for life.

Great service. Exactly what I expected.

They tried to over charge me. They said I didnt put fuel in the truck that was a lie. Just watch them

All the people there are so nice.

Very fast service and convenient.

Very fast, very nice and very skilled.

Ridiculously long lines/wait time. Only one rep behind counter & a dozen customers in line. Filthy van.

Friendly staff. After hours drop facility available.

Lots of boxes and other moving items for sale.

Courteous, helpful staff.

Nice friendly staff

Secure and clean storage facility

Friendly service

Very poor parking