I love Dr. Cavalier, she’s attentive and personable but the receptionists are probably the worst I have ever interacted with. Last month I left COUNTLESS calls and messages to get my prescription refilled, when I did get a hold of them they mentioned that all my messages were on my file, no one returned calls. It’s extremely frustrating to even schedule an appointment, let alone get in contact with anyone.
My son is a patient there the dr he sees is wonderful and thoughtful about him his situation and what meds to see what will work. We have been going there for a year or so my son is 15 the ladies at the front are nice. The only issue is yes the $60 no show fee sometimes things come up and can’t give a 24 hour notice and a $60 no show fee is added. Other than that love his dr
My experience has been a total disaster.First off, they will schedule appointments that you never made, not remind you about them, and then will charge you a no show fee. And forget about trying to dispute it. They never side with the patients. And i have heard this from multiple people.In addition, I am an adult but this office continues to try to contact my parents and asks for my parents when I go to schedule anything. This is even after I fixed the info they have on file multiple times. I also left a complaint for the complaint department. After 3 days and two voicemail I finally got a call back. Seems they will look into this issue, but Im already upset.Getting into an appointment is a nightmare. Most doctors are booked out for months, so its hard to remain consistent. They will also cancel your appointment with no notice. Recently, I had an appointment that I had set 4 months in advance. I received a confirmation call, Then on the day of the appointment, they canceled me and told me that they could schedule me in again in another 3-4 weeks.Finally, the staff is always changing. I only ever had one good Pysch. Everyone else was terrible and never listened to my issues in full nor did they put me on the correct medication until I switched to someone else. This is why they blow through doctors like crazy and are always firing someone.If you can afford it, go somewhere out of insurance. This place is not worth it.
It looks like a lot of kids come here