I am impressed with your video, but why dont you give us directly the price of 39 dollars

Nightmare company. My therapist quit once lifestance took over so I needed a new therapist. They told me first available was over three months away. I waited three months and one week before my appointment they call and tell me the therapist is overbooked and they cancel all my appointments with her. So then I needed to find another new therapist, they told me first available was in two months. Mental health is too important for them to treat people like this. My psychiatrist recommends weekly appointments and due to this company I haven’t had therapy in 4 months at this point. They don’t care about getting new clients so I’m sure they don’t care about this review but hopefully others see this and stay away. I’ve moved to a new company now and they saw me within one week. Don’t settle for being treated like this. Look up therapists using psychology today’s therapist finder and it will tell you who will take your insurance or who has a sliding scale.

I really enjoyed my first session and can’t wait to see her again.

Pros: no complaints about the therapist, the app they use for video appointments is simple and and makes getting to the appointment easier than driving to an officecons: was extremely difficult to make an appointment with lifestance/psycare. the first time i called, the hold time was so long i hung up. the second time, i was told they didnt know if my insurance was accepted (Medi-Cal) and they would call me back in 3-4 days. after two weeks had passed with no call, i called again and finally got my appointment scheduled. they also charge for missed appointments which in my opinion should be illegal. people needing mental health care often have memory problems and punishing someone for missing an appointment only incentivizes patients to not seek out care.

Dr Chin is excellent. I’m very thankful to have her expertise,direction and advice. She hears what I say amd makes sure I understand things before end of session. A+++

I had my first meeting with my therapist and couldn’t be more pleased that i chose Life Stance for my behavioral and mental well being! I was completely satisfied with my first appointment with my therapist, Cindy Perry snd looking forward to my subsequent appointments with her! very enlightening and productive! Kudos also to the administrative staff of Life Stance for helping me set up my first video telehealth appointment. They were very helpful and accommodating!!!

So far I have really enjoyed my sessions through Lifestance. Cynde Perry has been great. Getting an appointment was the most difficult part as my therapist was booked out for a good solid two months. Most recently I think they switched to a new platform. I needed two attempts at logging into my session. The first time it just dropped the connection and required me to go through the entire process of filling out my info again. Additionally there was a lag in the beginning of the session but resolved on its own. Overall I’m satisfied with the service I have received especially now that I am getting regular appointments. Being able to participate in counseling via the internet has also proven to be very helpful and convenient.

LifeStance is great! I love how I can have my sessions via zoom. Its been helpful to have someone to talk to during this time.

I really enjoyed my session.I felt heard and not pressured to make changes in my crazy life. Suggestions are always welcome to help resolve my issues and it was not hard to hear his input.I appreciated all of Richs input and look forward to our next session.

Cynthia is very professional & a great listener with great adviser for me! I never thought that I would not anyone who would replace my last therapist but Cynthia is truly a great therapist. Out of a 5 stars I truly I give her a 20 stars!

Very personable cares about what I am talking about...

I find my counselor Richard to be genuine and helpful. I always have something to take away from our sessions.

First time with Life-stance very professional and outstanding service! Thank you very much.

I was referred to this group from Kaiser because they are more readily available. Kaiser was only able to see me once a month which just doesnt help at all. This place is able to schedule me weekly. I had my first session (over the phone) last night and so far I really liked him. He listened to me, took the time to give me information about him, he made sure to read my files prior to our call. I think he will be a good fit moving forward.

It was great being able to speak to our counselor via teleconference in the comfort of our own home. Our counselor was helpful and provided workable options for our issues.

Dr. Chin is the most amazing and caring doctor that I’ve ever met. She took all the time that was needed to diagnose what was going on with me. I would highly recommend for anyone who was looking for a doctor they can trust.

Great help getting me connected to my doctor

Emery was very nervous to do therapy. Richard was more than awesome with Emery- they had many common interests. Emery is even looking forward to talking with him again next week and excited for when we are able to go into office to build something with Richard.

My son, Nick is so happy! Today, he met with Richard Bladh for the first time. He says that Richard is his favorite therapist, yet. He loves that Richard is a gamer and knows all of the video games Nick plays. I feel this is a perfect match. Thank you!

I loved my therapist !!! The process was all good... Im very happy!!

A lot of people that answer the phones are nice and professional also my therapist mrs. Perry was nice However, ANDREA is VERY rude and unprofessional! You don’t belittle people when they are calling to get help because they are stressed. I asked her why she was being rude and her reply was that I called 3 times. If I call 20 times and have questions, that’s her job isn’t it? She hung up on me! She didn’t say I will get a call back, she just hung up! She had a VERY rude tone! When people call for help, they shouldn’t have to deal with someone with a bad attitude! When I asked a question, she got annoyed and gave me very rude responses. I ended up canceling all my appointments so I wouldn’t have to deal with her again.

I’m extremely happy with my experience with LifeStance Health! I’m trying to book an appointment with other companies, I didn’t get the help or customer service I expected. As soon as I called ListStance Health, it was a huge difference! Extremely helpful & polite. I definitely recommend them!

The care I have received has been excellent! Mr. Hoffman is a compassionate provider and he has been a tremendous resource. I highly recommend him.

Rosalyda Rosado is an excellent therapist. To me after retired after I lost my youngest feel that she has helped me a lot to move forward and become more aware of all the feelings that have come up of the grief of losing my daughter. She kept encouraging me to to find a group in which I could share my grief comfortably, which I finally did. It has been hard but she has gently nudged me forward and Im grateful for that!

Wonderful organization! So helpful and professional! I recommend it highly!

Update 2: Still cannot schedule any appointments without having to call the front desk staff were are abusive to clients. Spoke with a rep who was supposed to be having their IT department check and fix the problem but she has been unresponsive to emails for a few weeks. My next call is another complaint to the BBB.Update: Psycare changed their name but NOT their abusive tactics towards clients. Despite having a good relationship with my therapist I’ll be seeking services elsewhere.I have had the worst customer service with this company. Wendy in Billing screams and uses textbook gaslighting (odd for a company that specializes in mental health). Jin screams at clients when trying to solve issues about their appointments being rescheduled last minute. The ONLY reason I continue to use their services is because the therapists are dedicated, knowledgeable, and helpful. If only they could get their front office staff to stop abusing their clients.

I love my therapist and the help they provide. They made the transition from in-person view to virtual meetings.

This whole experience was super traumatizing. I came in already nervous. Basically I said I really want my concerns to be taken seriously and that I want to take the time and care to figure out a treatment plan. The nurse practitioner wanted to prescribe antidepressants right away even though that’s not why I necessarily came in. Then when I said I didn’t feel like I was being listened to she dropped me then and there and left me high and dry. Then reception called me and said no other doctor would take me because I smoke weed sometimes. This whole experience was super hurtful and traumatic. I just wanted help. They just want to prescribe antidepressants and tell you to go away.

Finally made the step to start therapy and I’m so happy I did! Meg was very comfortable to talk to and I’m looking forward to meeting with her again :)

Is up to you to make a change in your life but makes a big difference when you have a good health provider personal that listen to you and helps you get well. Thanks Fee Sean Jane Chin

Very nice and helpful session with Richard Bladh. I came away feeling much better. SN

Professional strangers for one and all. This is the place to go to find someone to help with your mental health.

Amazingly helpful and knowledgeable... the TeleHelp which is used right now is fantastic... my therapist is absolutely wonderful. I couldn’t be happier!!!!

The counselor I have is wonderful!! I would rate her a five! The services and website are more challenging.

I was referred to Lifestance for online therapy sessions through Kaiser Permanente. The first therapist they matched me with has been amazing, she not only actively listens, but gives me ideas about how to address situations and even homework like journaling about something Im struggling with to try to work through it more.My one and only complaint is that (and Ive been told this is a Kaiser thing, not Lifestance)- therapy sessions are supposed to be 45 minutes. Theyre billed as 38-52 minutes. Well, one time unbeknownst to me, our session exceeded that 52 minutes by a small amount of time and I was billed an extra $103 out of pocket for probably an extra 3 minutes of therapy. I was not informed of this policy before hand and now always keep track of the session time now.

I love our therapist and the company uses online resources to make booking appointments easy! Their customer service has been great and the staff is helpful and pleasant to work with!

Other than my terrible wifi connection, the services that grant me access to gaining insight, guidance and support are awesome. Michelle Pappalardi is an amazing therapist and on top of that a welcoming human that allows for immense influence towards being a healthier and happier person.

My doctor was prepared, knowledgeable, and helpful. I only wish that we could have met in person.

I absolutely love my therapist. She is punctual and thorough. She stays on with me for the alloted time, and even stayed on for a few more minutes because I remembered something I needed to process real quick. She suggests excellent books or articles and really encourages me. Im hoping she will be my therapist for a long time!

I was pleased with the coordination of the initial service. But I specifically requested to work with someone familiar with chronic illness and this person I met with compared my daughters illness to their cat’s version of the illness which I thought was really insensitive and an inappropriate disclosure given the nature of the topic.

Very professional & understanding

The “waiting rooms” can be difficult to get into and my picture was so dark the doctor could barely see me.

Dr. Kennedy is always attentive and focussed on my sons needs.

Great therapists that work on more than “how does that make you feel.” Variety or therapy styles and those who specialize in them. All around great

Fast and speedy response. Had my first meeting within 48 hours.

I regularly see Joy Kennedy and shes wonderful!

This program and counciling I receive is so great! Totally recommend!!

I like my therapist very much, but I am not so fond of the organization she works for. They send too many unnecessary emails and seem like a commercial enterprise instead of a mental health practice.

So happy to have found a company like LifeStance!

Love the therapist, never had any problems with anyone there or getting timely appointments, been going there on and off for over 2 years or so. Would definitely recommend them.

Was good to speak w Richard Bladh.

It is unfair that they charge a no show fee when you miss a call with the provider. Each instance I called the provider back and left numerous messages and never recieved a call back.

This was my first therapy appointment and I had no idea what to expect. I thought it would be very difficult and it turned out to be a very natural process and has given me a lot to think about. Looking forward to the next appointment in a week.

Sue saved my life. It has been an amazing journey with her. Thank you.

Very quick and easy to use

Tammy Runge has been a Godsend. Ive been seeing her for about 3 years and she had helped me so much on how to deal with stress and depression. When the offices were open, staff was very friendly and helpful. Telehealth visits are going great! Thank you Psycare for having Tammy part of your team :)

JoAnn here. I appreciate your help and if I need to call I will

Is was easy to use, and worked fine

My visits have been very professional and helpful.

Patient of Dr Chin for a few years. smart, thorough, on top of it!

Please check the Better Business website for complaints and Yelps reviews prior to choosing this establishment.This place has an F rating on BBB. It is a large and inpersonal business with medicore therapists. I have had a negative experience and the office is inefficient. I received a bill for a cancelled appointment and I called to cancel my childs appointment well ahead of time (I have phone records to show). I stated this to them and they refuse to reverse any charges. I have filed a formal complaint with the BBB and will not be returning. I have multiple emails and messages into them requesting to speak to a manager but have not heard back. If you are reading this and have a similar complaint, I suggest filing a complaint with the BBB.

The website functions well, I just wish it showed co payments up front.

Warm, friendly, quality service.

They are so professional and caring

Dr. Chin is an excellent physician who always is patient with me and listens to my concerns. Highly recommend.

Dr Joy Kennedy is awesome. I feel such relief when I speak with her.

The staff where friendly and grateful for my health professional Richard Bladh, MFT. He uses a warm, supportive, and nonjudgmental approach to help others.

I had direction and help on how to get started with seeking therapy.

Great, very helpful.

I was a cash patient for 8 years with this establishment and now that my doctor retired after waiting for 3 weeks for an answer if they can assign me to another doctor, they just called me after I was calling they finally called to tell me that they whole administration is full and they can’t help me, since “another doctor retired” when I asked which doctor retired “their great customer service “ responses why do you need that information. Well I know that they are not telling the truth so I have one last appointment with my great doctor, but I feel after 8 years, a cash customer has been not shown any loyalty but I found another doctor close to my office and already have an appointment. They have good doctors but the front desk and administration will end up “frustrating”. Just find another doctor who is independent with credentials and avoid the “drama” of Paychare.

I have been having counseling for anger management at PsyCare of San Diego. Dr. Morgan Cirket is very understanding and is helping me to learn how to manage my perceptions and emotions more calmly.

Everyone is wonderful and I especially love, Tammy.

Tammy is dedicated, professional, and empathetic. Office staff are pleasant and efficient.

Had my boys going, therapist were great. The company was horrible to work with especially Jen . And for that reason i will and would never go back.

Great!

Very helpful!

Emphatic

I am only giving this facility two stars because of Tammy Runge, my therapist, she is excellent . Otherwise I would give it a one . The reception staff is very rude. They will leave you on hold for 10 min. And then be nasty about it. Their policies are very rigid. If ever you need to talk to management for any reason it is a very unpleasant interaction, and do not miss an appointment because they charge you $100.00 regardless of the circumstances. If I could go to a different company I would. This experience has been very unpleasant.

Good Therapy!

My Therapist rushes me out the door after 15-20 minutes. I got my first bill and it says sessions are supposed to be 38-52 minutes!

Very helpful, insightful and professional

See same therapist over 6 1/2 years.Main Office personnel top notch outstanding.in setting appts.

A clean neat place, have an appointment walk in have to wait for quiet a while.

Doctors for this company dont know how different drugs react to medical marijuana so they wont treat MMJ patients. Doctors need more schooling, save yourself and dont go here.

Calling this company is the worse! Every in this company needs to go through customer service training and they need to get rid of the 100.00 deposit for canceled appointments. For helping people with mental illnesses you sure are more illness then helping!