To summarize as the full story is too long, Pablo took a few days longer than quoted and kept forgetting who I was. At one point, the shoes were in different places in his shop with the deposit tag nowhere to be found and I was left hanging when he didnt show up at the time he specified which can be found in the text screenshot below.I took pictures of his work. The edges of the rubber applied to the sole look fine but the skimming to meet the rubber to the sole on the bottom is not great. For what I paid ($50 which is about $20 more than Ive paid for the same service before for better work), I am a little disappointed. I will say though that he conditioned the shoes and polished them a little although when he offered it, it seemed like that came complimentary not as an extra charge.

I gave him my boots to repair before Covid hit. Really nice guy and seem to have a great knowledge of his craft. I tried to set up time to pick up the boots once they were finished but he was very non-responsive. Ive been waiting to get my boots back since March. I understand that things are hard right now but he is not responding to me at all. Its very frustrating. I paid in advance and I have no boots.

I never, ever write reviews even after bad experiences but this was so awful I cannot keep it to myself. I wish I had a read a review like this before I decided to get my shoes fixed here.Came in and tried Pablos out to replace the faux stacked leather finish and fix the heels on a pair of nice grey, suede shoes. Quoted me $100 (cash only) and 2 weeks to complete. It was six weeks later when I picked up my shoes (after repeated phone calls and stops into the shop, being repeatedly promised it would only be another day or two). The new stacked leather was completely the wrong color and applied horrendously (it should be parallel to the ground, like on all other shoes, but it was placed at a 45 degree angle to the ground). When I brought this to his attention and brought up pictures on my phone as to how the stacked leather should look, he said the pictures were all photo shopped and that no, this is the way stacked leather is applied. His solution was to paint the stacked leather a dark brown. I should add that there were multiple marks on the suede itself from this brown paint and now that Ive had the shoes back for a few weeks, the brown paint is starting to transfer to the suede if the toe brushes against the painted heel. Ten out of ten would never come here again, unless I needed something very basic done on on a cheap pair of shoes and had infinite time for it to be completed.

Do you want your best shoes to look even better? I did, Pablos delivers! Greatest shoe replace store Ive ever been to. Pablos shoe repair doesnt offer the best service, they have supreme customer service and will accommodate tight deadlines. Been going to this store for the last year and will be sure to continue attend this store.

Great little store. Pablo is an excellent repairman. My shoes looked like new! He really cares about the quality of work, and called me when he needed a few more days to get my shoes perfectly fixed for me. He goes the extra mile!

Very helpful and convenient! I had a $200 basketball shoe that had a horizontal crack on the bottom of it where the foot creases and was in danger of ripping across the whole sole of the shoe. They were able to seal it up for a cheap price of $25 and is back in shape to play in again. Definitely worth going here first before looking to buy a new pair of shoes!

DO NOT GO HERE. I never received my shoes back. I paid $25 deposit (for $50 quote) to get heels replaced on my expensive shoes. I was told at pick up they were in the storage and to come back the next week. I did, no shoes. I was told to come back the next week. I did, no shoes. Now no response to my calls and messages. I should be refunded my deposit and shoe price! So disappointed.

Pablo is an amazing cobbler. Great prices & wonderful customer service. Be sure & tell everyone you know about this place. My experiences have always been the best.

These guys fixed a pair of leather flip-flops which I thought might be unrepairable. PLEASE dont throw your broken shoes away! These guys can fix them.

My backpack had a rip in it, got it fixed with in 10 mins and now it looks good as new. 10/10 would recommend 👍

Nice guy, did a pretty good job however he took WAAAAYYY longer to fix two pair of shoes than he stated when I dropped them off. Also told me on 2 occasions that theyd be done on x day only for me to drive there and still not done. That was frustrating but its hard to be mad at Pablo because he is so nice.

This place is awesome. I brought in my worn out leather shoes, and in just a few days, Pablo had them looking brand new again. He truly is a master at his craft. Ill definitely be back!

Pablos is the place to go if you want your boots looking fresh. Ive been going to him regularly for the past month and Ill definitely be going there for the next 30 years until I retire.If youre LE and you want that professional shine, this is definitely the place. Or you can spend more $ and go to Ace and get a half-assed shine.

These guys are outstanding! Ive taken five pairs of boots and womens shoes to them with fantastic results! Great work, fair prices, quick personal service, what more do you need.

I took my steel toed boots into Pablos Shoe Repair and couldnt be happier with the service or my now brand new boots. They offered a full restoration at a great price. The boots were old and peeling at the edges, even torn through in a spot. After the restoration, they look and feel brand new. A leather toe piece was added over the torn region and the whole shoe is once again pliable and healthy looking. See the pictures I uploaded!

Recently I got the opportunity to meet Pablo of Pablos Shoe Repair and hear a little about his business. I was excited when I learned that his Shoe Repair location had been in the San Diego area longer than 99.999% of the businesses. I believe this is why? Stellar Craftsmanship, Competitive Pricing and Old Fashioned Customer Service. Pablos Shoe Repair 40 plus years of community stability in the same location speaks volumes. Ask for Pablo or Pablo or Pablo!!!

Extremely friendly and professional. Pablo went out of his way to help me and take care of my shoes. I am definitely going to be a return customer.

DO NOT GO HERE!! Worst experience ever! He is a THIEF!! I gave him 4 pairs of shoes to be sawed down and paid full price for them! And he has ran off with my money and my 4 pairs of shoes!! I am about to get the police involved because these were very expensive shoes!

My Father died years ago. My pops had some amazing shoes from the disco era that needed some TLC. Pablo made them look amazing like new and changed the color of the leather!Pablo is an artist!

Give new life to your shoes. That is what I did. Yes of course I agree with the others. Great work, craftsmanship and personal service all conveniently located near SDSU.

O my godness. This place is great, I went to Pablos. My handbag broke and was looking not so good. To buy a New handbag is not in my budget, but to fix it is just right. He actually made it look better than I expected.Pablo is a good man, he worked with my budget, he gave me my options and most of all, he is honest and fair business man. I have gone to many shoe repair places. Pablo always takes his time to explain the best way to take care and to prevent future damage to my things. I recommend this little hole in the wall to everyone that is reading this.Thank you Pablo for a job well done

Our family has used this place for many years, going back to when the owners father ran the business. We bring our shoes for new heels, half-soles, and toe and heel taps. They go beyond whats expected by shining the shoes. Friendly people.

Great job Pablo! Better than expected. Repaired 3 pairs of shoes and my wifes handbag.

I always get my patches stitched on my travel bag here and he goes the extra mile for me every time. He ordered different thread to match each individual patch which I wouldnt of even bothered to do but it looks great!

I havent been able to retrieve my item i had him work on!!! He moved ot to a storage in Oceanside so im not happy at all.

They do a very good job. Great professionalism and boots look amazing after they get shined here

The place is very dirty and disorganized, they charged almost double for replacing heel caps, the next day when I went to pick up the shoes they were still on the shelf the guy put them the day before, and I was told to come back again next day. He wasnt even busy, just sitting and snoozing there. When I went there again the shoes had the heel caps but the leather and the lacker on the heels was all scratched and peeled off. When I brought this to his attention he admitted that the heels were little ugly and told me that he will fix it and to come back the next day but after I asked him for a faster service he promised the shoes will be ready in the afternoon. I went to pick up the shoes that afternoon and they looked weird- the shoe repair man had simply cut both heels about 3/4 inch each, and not even! I asked for my money back and he answered I dont work for free, that I could go complain to whoever I wanted, and not to make big fuz for cheap BCBGs! I called the credit card I used and they refunded the amount I paid the shoe repaired but the shoes were gone, I was not reimbursed for them and they werent cheap. Avoid this place.

I hope they got their act together because I want to use a local, small shoe repair place. I am not sure if they have improved over the last few years, but the place seemed way disorganized and crowded with items stuffed on the shelves. I took my leather backpack in for repair and made many trips asking if it was done. There was no parking. Ultimately, I waited a ~month and they lost the item and I lost my receipt.

Great guys and great prices. Glad to have found this place!

Pablos was very good

Took in my dads old Sperry Topsiders, and he resoled them and shampood and conditioned the leather to make em look like new, love the place!

Wonderful place to visit, excellent workmanship, there ought to be a tv series. never mind the pawn shop in las vegas. these guys are genuine, kind, so decent.

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