These 1 star reviews are dumb. The one about the reball...most of us nerds know reballs are a waste of time since a NEW motherboard costs less. Anyways I brought my system here and they let me know when it was fixed and ready for pickup. No problems here.

Would not recommend to anyone who trying to get their console fix went there back in 2018 Aug trying to fix my brother PS4 500 GB (2013) walk though the door they gave me a form to sign about the problem hear me out the prices are good 99.99 and less but the lack of effort doing their job is just like wow how pathetic. I left it there for about 3 weeks till I get a call telling me they cant do cause it has cockroaches inside. I understand what your thinking why didnt you clean it out before you gave it to them cause I didnt had the right tools and equipment to clean and dont know how to and also I wasnt trying to risk of having them charge me more for additional so I left it to the professional but this place is the last place youll go too.

This review is really late but at least I now know that the PS4 repair was successful. I went in and the worker that was there explained to me, in a friendly manner, the cost and how long it will take. After the repair, I tried it out but it was still struggling.It was hassle to visit three times until the repair was successful but I appreciated their assistance and commitment to finally resolving the PS4 at no extra cost.So I do recommend because of their commitment to the customer and I can verify that the PS4 has been working normally for the past 7 months.

Horrible, disorganized, incompetent, dishonest. DO NOT take anything here. Im STILL waiting on my refund after weeks of them trying to fix my Xbox. First, they told me it was fixed and I had to drive an hour each way to pick it up. They told me they wouldnt charge me for a full repair. Got there and the same problem I brought it in for popped up immediately. I asked what exactly they did to repair it. They admitted they didnt do anything but watch a movie on it. I wonder what they were going to charge me if I hadnt asked or if it worked for a minute when they turned it on? I agreed to let them try a software update for around $60. Didnt hear from them for several days. They changed out the hard drive, then they shipped it to Ronson Road, charged me $120 and it STILL didnt work. Had to drive all the way back to Carlsbad so they could change out the hard drive and give me a refund. They dont do refunds for cash in Carlsbad. The owner, Mark, told me they were mailing the check that day. 8 days later, no check and they refuse to answer my calls.Update: I had to go back to physically get my refund. I spoke with Jack from the Ronson Rd location. He went into the back to check and see if they could give me my refund over the counter. One minute later, Mark, who had been ducking my calls and texts, text messages me, Hey, did you get your check? I personally dont believe in coincidence, do you?Jack is a reasonable person and easy to deal with. He cut me a check on the spot. Our business is concluded. As of today, Mark keeps texting me threatening legal action if I dont remove my very accurate review of their bad service. Ive received no apology or compensation for the MASSIVE inconvenience and personal expense to me just from dealing with these people, but now Im receiving harrassing phone calls and threatening texts. I recommend taking your business elsewhere.

Brought in my laptop had a bunch of viruses on it and they had it fixed in no time. The repair guys were extremely professional and easy to deal with, and gave me tips on how to avoid similar issues in the future. I would definitely recommend them to anyone who is looking for a repair on their laptop

Very fast and friendly service. I would refer family and friends to this location. Thank you so much.

Would give 0 stars if an option. I had to initiate every point of contact with these jokers...and then initiate every follow up. I was given platitudes, excuses and the runaround for over a month and this was only AFTER I would contact them. Cant speak for Jack or John but Mark has very peculiar ideas on how to run a business and how to engage with customers. If his condescending demeanor and lack of communication and follow-through are any indication then save yourself the time, headache and heartburn and avoid this place like the plague. Of course your mileage may vary, but my personal experience was abysmal.

Agreed with the other bad review. Was looking up a place for a very specific repair job, because the standard fix would not work. Simply called in to ask if they did it, yes or no. Owner began to grandstand and lecture in an extremely condescending manner about why I was waiting my time and how big a fairy tale the reball fix is. Hung up only to get hounded via a call back and texts until finally blocking the number.Huge ego. Very rude and unprofessional. Take your money elsewhere.

Good service and honestly good price will be back.

Gives really good advice

Nice to have someone reliable to turn to when a repair is needed. Completed what was needed much earlier than expected.

DO NOT use these people or even waste your time calling. They are extremely unprofessional and rude to their customers.