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Fortress Computer Pros - Managed IT Services and Computer Repair
11305 Rancho Bernardo Rd #116, San Diego, CA 92127, United States
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Fortress Computer Pros - Managed IT Services and Computer Repair

Comments
Gr
Review №1

My computer was slowing down plus the storage drives were 8 years old and almost full. I love my older Toshiba Qosmio and rather than replace it and having to start new, I sent it to Fortress Computers. I got my laptop back, the technicians replaced the old drives with SSD drives with all my programs running so fast I thought I had the latest computer. I had other issues I put up with and I made a list and they took care of those as well. Ive used Fortress before and theyve always been excellent and priced fair for the great work they do. They also give me options that I havent thought of. Im just a novice and just want my computer to work with no surprises.Im so blessed they are in business throughout this pandemic. If you are looking for quality and professional help, Marc and his techs are the only place to go!Gregory and Carol

Ch
Review №2

Super friendly. They did a great job keeping me updated on what was happening with my computer. They were quick and did a fabulous job.

Ma
Review №3

I brought my laptop in for a display issue and they took the time to explain to me how to fix it at no charge. Thats real customer service!

Br
Review №4

Everyone at Fortress Computer Pros is helpful, honest, and gets quality work done.The owner, Mark, is a truly kind individual and cares about every customer that walks through his doors. He has put together an excellent operation with an incredible team.I highly recommend using their services for your IT and Computer Repair needs and guarantee you will not be disappointed.

St
Review №5

This place is fantastic! I had a major desktop crash and they worked tirelessly to fix it and recover what they could. When I was finally able to restore my files, they ended up under old user names. When I called to ask how to fix this, they had me bring the desktop back in and cleaned it all up for me. Their prices are very fair for the level of service you get. I highly recommend Fortress Computer Pros.

Ge
Review №6

Fortress Computer Pros in Rancho Bernardo has been Fantastic in helping me with my IT support in San Diego. They keep updated with all my back ups and notifications and when my computer crashed they were very efficient in getting me back up to speed with limited down time. Also when my wifes computer battery failed they were quick and easy to respond to my need for battery and support of my computer repair in San Diego which made my wife happy. Thanks to the TEAM AT FORTRESS COMPUTERS PRO in SAN DIEGO

St
Review №7

Marc and his staff at Fortress have helped me with my managed IT services for over 8 years. They have helped in many capacities including computer repair, network issues, installing a new server and in everyday trouble shooting. Sometimes they call me proactively to let me know of a potential issue, before it becomes a bigger problem. They are San Diegos most trusted computer repair and managed IT service provider that Ive been associated with. They have definitely earned my 5 star review and they are very pleasant to deal with. Keep up the good work Fortress!!

Cr
Review №8

Probably the best computer place I have been too. I went to other places in San Diego to try to find the perfect place and after dealing with two other places who over priced parts for custom gaming computers I found Fortress Computer Pros. What I appreciate most here was the professionalism of this team. The way they help me to customize my computer to keep in contact with me about everything was just outstanding. Will I ever come back to Fortress Computer Pros? Hell yes they will always have my business and will always come recommended to whomever asks me. Friendly and Professional thank you guys.

Ki
Review №9

Fortress Computers Pros here in San Diego has been an IT Services life saver for our business. They manage our computer network and provide speedy computer repairs. Theyre IT support is second to none! Theyre the company to know for all your IT management needs.

Ti
Review №10

Fortress Computer Pros has never let us down!!! After last weeks power outage our main computer would not turn on after we got power back. We took our computer to them Friday and they had us up and running by Monday!! Such quick turn around! We also owe them a HUGE thank you for getting our back up installed for us, if we had not had our back up we would have lost EVERYTHING!! THANK YOU!!! We have worked with Fortress for over 7 years and have always been happy!!!

Ri
Review №11

I consider myself pretty competent when it comes to computers. When I have a problem I cant fix or figure out I always go to Fortress. Their technicians are excellent. Their turnaround time is good. I would recommend them to anyone.

Ke
Review №12

Came in with my old Gateway laptop which had a problem of the battery not charging. Marc was helpful in locating the source of the problem. After testing the most common problem in this case, it was diagnosed as a bad motherboard. Mark did not try to sell me any gimmicks, but instead informed me of the different routes that I should consider. One being that the cost of a new motherboard and install would run me the same price as a brand new laptop. I was very pleased with the knowledge, service, and respect that I received there. I would recommend this place to anyone needing help with a computer repair.

Mo
Review №13

Disappointed. I have used Fortress Computer Pros for years and I thought they were pretty good. But, recently, it has not been good. I had viruses on my computer and I took it in. They werent able to start working on it for a week and then told me that the computer was too slow and it needed to be wiped and have the files reloaded onto my computer. When I received my computer after two weeks, some of the files were there but not all of them. I had to take it back in and it took another week before I got it back. Virtually all of my programs were gone and I had to spend several hours reloading everything and getting back together again. Additionally, I had to reload the scanner and printer drivers and when I tried to use the scanner, it wouldnt work right. I spent hours trying to figure it out with no luck. I expressed my frustrations with Marc and he insulted me by telling me Im the one not willing to face reality. He said I was told that this is what I would get back, which is not true. Furthermore, any normal person would expect to get their computer back in usable form (i.e., with programs and files where they belong.) I told him that was a mean thing to say and he accused me of insulting him with my complaints. Honestly, Marc may come off a personable at first like he wants to help, but he isnt. Tragically, I will not be recommending them to anybody.

Sh
Review №14

I have used Fortress Computer services twice in the last couple of years and I cannot rate the service highly enough. Knowledgeable, helpful and friendly. Great customer service too. I would recommend them highly to anyone.

Ke
Review №15

Always professionals. They give you real world advice for your repair. Not force a patch on you.

re
Review №16

My computer died. I took it to Fortress Computer Pros. They fixed it ahead of schedule and for a very reasonable price.

Ho
Review №17

These folks have been our go to guys since Hector was a pup. We started going to Fortress before they called themselves Fortress, many years ago. They built computers for our out of state business in the hundreds. We have a company standard computer and I call Marc to send one to property X or maybe ten computers to property Y and it gets done without my having to go thru the brain damage of having to do it all myself. We always get quick turnaround and they customized my Macbook Plus with a solid state hard drive and it is much better.. If you need something taken care of with your computers call Marc or Seth, or anybody at Fortress and relax, they take care of you..When anyone tells me they have a computer problem especially with Trojans and Worms I always get Marc on the phone and it gets fixed right away.They will work with you to solve any problem with our home or business systems. Marc maintains our company server and it is always there and backed up professionally. I bring all my family computer problems to Marc and they take care of us.

Ja
Review №18

Very friendly and knowledgeable! Came here looking for an obscure part for a power supply, they had me happily on my way in just a few minutes.

Ma
Review №19

Marc offers bad service and work is very slow

Information
15 Photos
19 Comments
4.6 Rating
  • Address:11305 Rancho Bernardo Rd #116, San Diego, CA 92127, United States
  • Site:http://fortresscomputerpros.com/
  • Phone:+1 858-451-7020
Categories
  • Computer consultant
  • Computer repair service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:8am–6pm
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