CentrexIT has provided our IT needs for several years now. They have provided some of the best customer service I have ever experienced. Not only are they awesome with their IT knowledge, service, and responsiveness, but they go beyond that to show care for the success of your business.
All printers connected to our network were back working in no time. Thanks Kinson.
Hi, I love our IT team at MAAC. Whenever we send a ticket, we get help right away or as soon as possible. Not only when we send a ticket, but also in person, Meredith and Marc are always willing to help us if they are available. And they follow up with the instructions too (if it was done virtually), to see if we get it done. Our IT team is accountable, they quietly support us anytime we need help. I love it. I had a very good experience with Travis too, helping me with my laptop remotely. Thank you so much. We appreciate your help.
Every time Ive had to contact centrexIT to resolve an issue I am always very grateful for the service they provide. Both of the gentlemen (Johnny and Robert) Ive interacted with are always an absolute pleasure. Theyre always happy to assist, lend a hand as quickly as possible, and are very efficient at doing what they do. Thank you guys for doing great things all day everyday.
Jeremy was quick, very knowledgeable and did excellent work!Travis did an awesome job with myself and our EHR Vendor. He took leadership, jumped into it and got the job done! Flawless process!”
Jayson is the best. He is aware of our companys needs and he is very fast and thorough. Hes the best there is. The whole company rocks.
Thanks Eric for all your help today setting up my printer at my work desk along with helping me with my work laptop back in February! YOU ROCK!
CentrixIT is the IT go to for the company I work for, MAAC. They are always quick to help and figure out what issues you are having in and out of office. Shoutout to Josue for being friendly, polite, quick, and professional!
Whenever I call with issues I always get amazing help. My company contracts with Centrex IT and they provide excellent support!! Highly recommend them and the whole team.
As a CPA during tax season it is critical our IT is operating properly at all kinds of crazy hours. I had an IT issue come up on the weekend after hours and I called the after hours support number. David called me back within 10 minutes and resolved my issue so I could keep plugging away. I appreciate the quick call back and resolution!
We really appreciate the quick turnaround on laptops for our two new employees. Our new hire was able to hit the ground running this morning because of the efforts of Tim to deliver the laptops to our office, and Headi (SP?) to finish the provisioning yesterday. thank you!
Sarah was able to take care of the issue I was experiencing very quickly. Thank you so much. I am feeling so happy now that I can continue my work!
My non-profit works with CentrexIT and Ive had nothing but great experiences with them. Their response time is fast (normally within an hour), they easily troubleshoot issues that have frustrated me, and best of all, their team has excellent, patient customer service with their techs who are personable and take the time to walk us through our issues. I highly recommend CentrexIT!!
Our organization uses centrexIT, and our entire team is awesome! During the pandemic, they have been super helpful as weve all been adjusting to new ways of working. Having such a compassionate and knowledgeable team available to assist us through technical difficulties helps us facilitate communication and remain efficient. Thank you!
Feedback for Tim.Tim did a fantastic job in repairing my computer.He came to my home and picked up the computer and came back with the computer when he completed the work. he kept me informed with calls on the progress. He was also available for assistance the day after the return. He was professional. I have full confidence in his work.Thank you, TimGeorge Koumaras
Team was very quick to set up my computer and provided great service.11/10/2020
Solved the problem in minutes. Always get a quick response and issues are resolved in a timely fashion. Thank you!”08/31/2020
Great, timely service. Always clear with timelines and offer wonderful support.
“Brendan B took care of my request in a reasonable amount of time.”10/07/2020
Any time I need help, they are quick to resolve the issue. If the person I initially speak to has a problem resolving the problem, they will escalate it immediately to someone else. Overall very knowledgeable, helpful and professional.
“Thank you so much for being so patient with me Rodrigo Mena!”08/28/2020
Johnny is always extremely helpful and responsive when I need issues resolved. Much appreciated!
Johnny was able to seamlessly and quickly facilitate solving printing issues. Thank you!
Thank Rodrigo for the Great service and fixed very fast. You always make sure our problems are fixed!
CentrexIT upholds a standard of excellence in delivering quality, high value IT solutions. They take their MSP game a step further, by implementing the IT Strategic Leadership role, the Virtual CIO. Like any other fractional C-level service, centrexITs Virtual CIO delivers high value insight and strategical elements to your business. Between their unique combination of Strategy, Management, and Support services, centrexIT delivers a wholistic approach to identifying your IT needs and solving your businesss IT challenges.I have dealt with many MSPs over the years, across a variety of companies spanning a handful of industries. And while nobody is perfect in the service industry, especially when it comes to the challenges of technology, centrexIT does it as good or better than anyone else.
6/19/20 - Received outstanding assistance and follow up from Alex during my new computer install. Thank you Alex!
I want to give a shout out to Rodrigo Mena for an outstanding job, speed, and efficiency on addressing technical problems. Rodrigo is very caring and as always provides great customer service!
My company has been utilizing the services of centrexIT for many years, and Im happy to say we have made the right decision! All experiences with the team have been professional, courteous, timely, and especially informational. They take the time to explain the hows and whys and do not assume everyone has the same IT brain - which I personally appreciate. They are a breath of fresh air and always go above and beyond for each one of my team members. I highly recommend the centrexIT team! Keep up the great work!
Hold time during COVID-19 Safe at Home orders was minimal. I was up and running in no time. Thanks!
Great team of IT professionals! Thank you for always providing friendly, efficient, and professional service to our company!
We love working with centrexIT. The whole Team is exceptional. They are responsive, adaptable and patient. We have given them many challenges in the past few years and they have stepped up to every one of them. Besides that, theyre just a really great bunch of people. I feel lucky to have them on our side!
“Always so helpful and great customer service!”
CentrexIT has the IT contract with the agency I work for. If I have a problem with an IT issue I fell out a help desk request and a service ticket is completed. Once that is filed centrexIT responds within minutes.
Customer service at centrexIT is phenomenal from the help desk to the management. I have had the pleasure to work with centrexIT for more than 5 years. centrexIT has risen the bar for all other IT support companies that I engage with. Thank you centrexIT for being prompt, responsive, and for having patience to explain the technical side of things in more simple terms. I look forward to many years of working with this organization.
David was extremely helpful, very professional and got my problem resolved within minutes.
Fantastic IT Team. Responsive, quick to action, and informative. Highly recommend
I love working for centrexIT. I live over an hour away and happily commute every day to work with the greatest group of people. We work hard to serve our community with passion and professionalism but the best part is...we get to have fun at the same time. Our leadership team genuinely cares about our partners as well as our employees and they show it more than they say it. Im honored to work here.
Been working here for almost 4 years and its great. Fun people to work with and I like the culture. Definitely the opposite of my past job experience where you feel more isolated and dont feel comfortable talking to higher ups and such. Here I can fist bump my CEO and all is well, my other jobs it would not be appropriate. Its great here!
I have been with centrexIT 4 years now. Ive honestly never worked for a better company. The culture here fosters growth for employees, genuine care for clients, and a desire to be the best. They have empowered me to grow and succeed in my career in many unique ways. If you want a family type culture to work in, care about what you do, and a desire to be best in class than come see what you have been missing. On the other foot, if you need an IT solution that becomes part of your own business culture and not just another vendor, you owe it to yourself to check us out.
Thanks Robert for your quick and caring service!
I simply love working with centrexIT team. They were helping me on multiple businesses and Im extremely satisfy with their attention to detail and quality of work. I recommended them to all my customers with full confidence :-)
Ive worked with this company for over two years and Im proud to be a part of the team. There is great alignment throughout every department. We truly care about the success and growth of our clients as well as our own company.
At the heart of centrexIT is an organization that cares about people and loves to help. As an employee I experience this everyday and I love being part of it. The culture is awesome and it motivates employees to provide great service!
I have worked here for almost 4 years now and I could not imagine working somewhere else. They keep the job interesting and enjoyable for all! The amazing culture of care is evident upon meeting any of the team members.
This is one of the few places Ive worked where we genuinely care for our clients and their success. And the management genuinely cares for its employees. Great culture and care from top to bottom.
CentrexIT has been our IT provider for about 3 years. Francisco and his team are very responsive and helpful when we encounter an issue. Their support team is efficient in determining any issues and resolving them quickly so we can get back up and running! They have established a great team of professionals at CentrexIT. Highly Recommended!
In the little amount of time Ive been with the company, I can already say theyre the best group of people Ive worked with. The culture that theyre trying to grow is something Ive only heard other managers from other companies talk about, but to be a part of it here at CentrexIT is amazing.
Johnny is very responsive to inquiries, he is friendly, professional, and assists with all of my IT needs.
I love working at this place. Everyone is helpful to each other and we have fun while doing it. Best place I have worked.
CentrexIT has been our IT Services provider for more than 3 years and we have been very happy with the level of service and expertise they provide. We have tried other IT Service providers and none compare to CentrexIT. They are extremely knowledgeable and professional.
Francisco is the ultimate professional. Always responds in a timely matter and resolves any issues I may have very promptly.
Its been fantastic working with centrexIT. Dylan and the entire team are great at what they do, plus theyre also really great and genuine people.
These guys invited me down to take a look at their facility and I was blown away with what sort of an organization they have. I have been around tech companies and managed service providers for most of my professional life, and I have never seen a company in their space that does it as good as they do. Just ask these guys for a tour of their facility and an introduction to their team members and youll gain instant trust for them.
Words cant describe what an awesome team we have at CentrexIT and how fortunate I feel to be a part of it. We truly care about our clients and the success of their business. As a team we work towards common goals and strive to offer our clients an amazing customer service experience. I am proud to work for CentrexIT and of the work we do for our customers.
CentrexIT is a dream job for anyone in IT. Great work environment and amenities (stocked deli, weekly Lunch & Learns, ping pong, company happy hours) with flexible schedules and fun people. You should check us out!!
Since partnering with CentrexIt our business has more than doubled!Their service is fast and efficient and they are always available to walk my staff and I through any computer issues we may have in plain language that is easy to understand. I recommend CentrexIt highly!
CentrexIT is an excellent company that provides one of the best IT services in the market, Francisco, Grant and his team are always very responsive, helpful and super friendly.
This is a fantastic place to work with a great team that really knows what theyre doing.
Centrex IT are our go to for anything and everything! I always know I can call and have friendly service and whatever problem I am having will be resolved quickly.
My company has been working with the Centrex team for a few years. They are a great strategic partner and place a huge emphasis on customer service.
This is a top notch team committed to extraordinary client care and success.
Excellent customer service, Francisco always makes the extra effort to ensure issues are taken care of quickly and efficiently. Thank you =-)
CLASS organization and team, providing technology leadership and care to our clients in San Diego and beyond...
The culture and care of the team members and their clients is really unique!
An excellent place to work. The family-like culture makes it a joy to come to work every day.
They are bar none one of the best and most responsive IT partners we have ever had
Very friendly help desk. And Grant, Francisco and Kinson are super solid!
Great place to work!
Efficient