Expensive. Cost much more than before COVID
Don’t go there. I should have read the other reviews. I was given a phone quote $10 each to shorten 2 pants. (That is the prevailing cost July 2020.)Had to return 3 times, yet for each return, at the newly promised completion got a whining explanation. The character of the operation is both insolent and disorganized. Finally, at pickup time was told to pay $12 each.The owner obviously hates her customers. I will take my own advice to not go there again.
Xuan is the best. My daughters had bridesmaid dresses that were totally ruined by a previous tailor. We brought the dresses into Xuan and she had the dresses fixed and done within 24 hours she was very helpful and very competent! I highly recommend her!
I can’t imagine how anyone would be less than thrilled with this place. The service and friendliness is off the charts, and the flexibility they’ve shown me over the years is unreal. I couldn’t imagine going anywhere else, because this place does it all whenever I need it. Dave turn things around quickly, come early, stay late, and most recently got a suit turned around within an hour for me for a funeral when a friend unexpectedly died. I love this place, they love Rancho Bernardo. They take care of their community and take care of me.
I totally love Xaun Alterations. Shes the best. I take all my clothes to her from my wedding dress, party dresses, tops, shorts and even lingerie. Shes customized a few of my dresses by changing the sleeves style, thread color, buttons and zippers. Excellent tailoring & personalized service❤
The owner is super rude. She didnt give me prices for 3 blazers and 1 coat to talor (the arms were too long). She called me 30 min later and told me it was $165 for the 4 of them. In addition I left my coat and she took 3 weeks to fix it after paying extra for dry cleaning, she gave me the coat without dry cleaning. Make sure your dried cleaned clothes have the blue tag with a number inside. Sometimes she will just use a roller and place it in a hanger.I didnt want to make a big deal because she is super rude and I just took my coat. I am not doing business with her anymore. There by Peets coffee there is another Tailor person. Will try there.
They did not give us a quote for a dress alteration, the final price was almost half the cost of the dress. $80 was way more than it should have been. When we came to pick it up they lied to us and told me they gave my wife a quote. Very disappointed with the service and their attitude
Ive had dresses shortened, pants hemmed, and shorts hemmed and not only did they do a wonderful job I was shocked at the low price. Id highly recommend them to anyone.
Terrible service. Very rude and did not look at my dress after she altered it. Truly deserves 0 stars.
Ive never been disappointed. Great price and excellent work. -sb
Unfriendly customer service almost to the point of being rude. So I took my business to the tailoring shop across the street.
Love this place! Xuan is the best tailor ever and their dry cleaning is excellent!
Great Place! Best costumer Service!
This place works miracles and fast! Perfection!
Fantastic work and fast alterations!
Regular Hours:Mon - Fri9:00 am - 7:00 pmSat10:00 am - 5:00 pmSunClosed
Great owners, great service!