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SERVPRO of La Jolla
9097 Kenamar Dr, San Diego, CA 92111, United States
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SERVPRO of La Jolla

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Lo
Review №1

A supply line to the toliet tank burst and flowed for 5 hours allowing water to cover every surface of my floor throughout the house. Servpro was recommended by my State Farm Insurance company. I called on a Sunday at 6pm. Within 30 minutes Benny arrived. He quickly found the source and got to work setting me a ease. Benny and his supervisor Roger were amazing, thank you both so much! Benny kept me informed of every step with daily updates. It took a week of drying with heaters and dehumidifiers so mold did not become an issue.A big thank you to Flo too, who showed up to do a pack out solo and thankfully call for back up. She personally cleaned my couches to rid them of the awful smell that occurred during the drying process. Thank you Flo!I highly recommend Servpro to do your drying for flood. Although I cannot say the same for the restoration part of the company that I had contact with. Andrew and Esperanza need to learn from Benny, Roger and Flo how to treat a customer. Also, I was assigned an outside contractor Drew with A1 Restoration who is a former employee of Servpro who cheats the insurance company by charging for work they don’t do and the work that is done is subpar. I was really unhappy with this part of the service and recommend choosing your own honest contractor that does quality work.

Da
Review №2

I was so happy to work with Benny from Servpro of La Jolla. My house is a rental property, and I am living in another city. He always provided me with progress status and gave me good suggestion. His team finished the work on time and with a good quality.

ro
Review №3

Kristina Miller set up a COVID office cleaning and her team was professional and did a great job. I would highly recommend using them! Kristina was kind and has amazing customer service and answered all my questions about the process. Thank you!

PT
Review №4

After a slab pipe burst and caused water damage to a third of our house, Kyle and Joe coordinated a great repair! They not only supplied estimates to Safeco for the repairs, but helped coordinate all repairs including moving, flooring, and plumbing teams. Kyle in particular was always responsive to numerous texts and calls, ready with helpful answers to questions. Good customer service is all about listening and understanding your customers — thank you Kyle, Joe, and ServPro for putting our house back together again!

Cr
Review №5

My name is Cristina. I had a water pipe leak in my garage wall with water damage in the garage, walls & bathroom. Servpro agent BENNY was my service man & was superb. He was very outstanding, friendly, knowledgeable, courteous & helpful. He did inspections & everything needed to pin point all the issues throughout. He set up fans to dry all the water damage. He was very precise, detailed & did an amazing job from start to finish. I recommend BENNY to everyone for any household issues & services that Servpro has to offer. I give BENNY a.m A+, 100 stars. Sincerely a very happy customer❣Yours truly,Cristina😊

Wa
Review №6

I recommend Servpro 5 stars. Bennys was the lead tech, he went above and beyond the call of duty and responded to my emergency in less than an hour. He and his crew pumped 2 feet of water out of my basement then set up a drying system which got rid of the excess moisture. He and Servpro accommodated my schedule and came to pickup the equipment on my schedule.Many thanks to La Jolla Servpro and Benny. I hope I dont need them again but if I do I will call them again immediately and so should you. WF

Do
Review №7

I used Servpro of LaJolla for flood damage repairs as well as storage of my contents. This was an exhaustive job, and I am very pleased with the entire process. They interfaced well with my Insurance Company, State Farm (they were also excellent), and always knew who I was and were very helpful. Armando was my main contact and always let me know how concerned he was that everything went well. They were careful with my furnishings, wrapped them in blankets etc etc. Thank you Armando and the entire Servpro team!

Ch
Review №8

I recently did work with Servpro La Jolla and they were fantastic. They had a super responsive and professional team, they knew what they were doing, and they worked great with the insurance company. These kinds of situations can get dicey and I always felt assured that they were doing their best for me. I got to know a number of their team members and they learned my name as well. Servpro La Jolla also is able to do reconstruction and rebuild work to put everything back together after dealing with the initial flood or fire. Great stuff and a solid team.

Su
Review №9

I operate a property management in San Diego with over 400 properties locally. I’m so happy I’ve finally found a company I can go to that responds immediately and has a plan of action within a very reasonable amount of time. I work closely with Benny, Darryl and Roger. The manager, Joseph, always makes sure our units are built back to the T and ready for occupation.Annabeth manages the office and makes sure all of my paperwork is smooth and has a great relationship with the insurance companies.Angela, owns the company and isn’t available full time, as she has very young children, but always makes herself available for anything we need.Thanks Servpro La Jolla. Keep up the wonderful work!!Susan Thomas

Ma
Review №10

Save us with the fans, state of the Arts..have never seen anything like it! Bennie & crew were top notch! They were right there & spot on! Will only recommend them highly! Thanking them!

Vo
Review №11

Thank you Servpro! To Aana-beth i really appreciate you taking the time and patience to guide me on how to go about getting our offices ready to open after this pandemic. Out of every company i called NO ONE i repeat no one took the time or just some empathy to understand what we where dealing with its all about Getting people in and out! NOT HERE! She took the time to help me find the right specialist and the right service!!

Jo
Review №12

Quick at responding to an emergency! Benny explained everything and always communicated everything every step of the way. Definitely recommend.

Je
Review №13

My garage has been smelling moldy and musty since the rainy season. I found Servpro from a Google search and talked with Rebecca and Darryl. Both were a pleasure to speak with, helpful and answered all my questions. I will definitely call back once I get insurance approval for Servpro.

Ca
Review №14

We had a flood and Alejandro From Servpro came and ran the crew and they were pretty good and professional and polite. they take pretty good care of my furniture I strongly recommend this company

Sh
Review №15

Benny was punctual and very professional. Good communication with updates on the progress on the work. Highly recommend

Mi
Review №16

I had no idea how to go about fixing the flood at my moms house but Ana was very knowledgeable and super friendly. Recommending this place to anyone who needs restoration from water damage.

Vi
Review №17

Alejandro was assigned to our pack out from water damage was so profesional wrapping our furniture made me feel like my belonging would be safe. Great job thanks for caring Would recommend

Al
Review №18

I rent a privately owned condo and the condo next door had a serious fire resulting in some water damage to my unit. Benny was great. He made sure I knew what was going on as he was doing the moisture readings, brought in a dehumidifier and filter immediately, and came back to check the moisture levels multiple times (accommodating my work schedule!). Summary. Quick response and Benny has excellent customer service.

To
Review №19

We refer Servpro La Jolla to our customer base due to the amazing jobs they do. They have great communication with our customers, walk them through the process, work with their insurance company to get them the best solution, make the repairs in a timely manner and are extremely professional. Our customers have said nothing but positive things about Servpro La Jolla in a there time of need. Courtesy Plumbing recommends them for your remediation issues.

Em
Review №20

I want to thank Benny for being so professional and for good communication, he made the process really smooth and easy. I highly recommend this company, Thanks again.

Ca
Review №21

Benny is so helpful and very Professional he was very informative explain the whole process step by step. Definitely will recommend the company.

Me
Review №22

During a home disaster if you will, Benny with ServePro puts you at ease. He explains the process and all of the information that will be involved. There can be many people in & Out of the home, but Benny explains who, why and when. He takes a lot of the stress away and makes sure it is done clean & timely!

Sh
Review №23

My condo flooded recently and my neighbor referred me to Servpro of La Jolla. They showed up within the hour and started extracting immediately and saved so much of my belongings. They worked with my insurance directly and made the process so easy. Thank you to Mrs. Angela and her entire office and staff for their help!! A++++

Ch
Review №24

Benny Dorado and Joe Teneriello were world class. I was worried about the process and what would happen. They took me step by step through the process. They were on-time and in budget. The job looks great - “Like it never even happened” :)

da
Review №25

Pipe broke in moms garage i didnt know what was going on and neither did she i made a call to the office where i was greeted by a friendly well mannered lady i believe her name was anabell she was able to give me a detailed explanation which she made me feel relieved i would recommend them any time any day fast response thank you

Kr
Review №26

I had the pleasure of speaking with Rebeca, she was very kind and professional. She knew exactly what she was doing which helped our call go over smoothly.

De
Review №27

I contacted Servpro to get Covid-19 cleaning and spoke with Rebecca. She was very nice and professional. Best customer service!

we
Review №28

There were 5 units flooded and I was given Benny Dorado’s #. He answered my call or text immediately every time. Very unusual these days!! He was very helpful, patient and informative in answering all my questions. I am a contractor and eventually took over the job. Benny was very gracious in removing his equipment from the flooded unit. He spent his time there for a few days before I took over. He never asked for any compensation. Even after this he still has been helpful in the transition. Thanks Servpro for mitigating the damages so they did not get worse.

Ju
Review №29

Flo French is amazing!! Her work ethic is refreshing in today’s world. She is so detailed and professional! I have loved working with her and know I will have the best possible outcome when she has completed the job at hand.

Va
Review №30

Thank you Angela and staff for taking care of our multi unit condo flood in the middle of the night on a weekend, no less! You arrived quickly and helped us mitigate the situation and we couldn’t be more grateful. Highly recommend for both commercial and residential flood damage!

Br
Review №31

What an awesome restoration company. Super great owners and Joe the manager of the business is the nicest guy you’ll ever meet. Trust this company to handle your home in an emergency and their repair will be like the catastrophe never happened!

Ri
Review №32

My husband and I own businesses in the Miramar area close to La Jolla. I can’t tell you how many times they have rescued us when it came to drying out and cleaning minor floods or when the grease trap backs up or the restrooms have sewage backups. I call Joe direct and he sends his staff right away, even if it’s midnight on a weekend. Important not to interrupt our flow of business.

Ai
Review №33

As a VP of my organization I appreciate excellent customer service, and that is exactly what experienced when calling Servpro of La Jolla and after speaking with Rebecca. I called inquiring having my company professionally cleaned due to the Covid-19 pandemic. Rebecca was very professional and provided a quote. She also provided information on other services Servpro of La Jolla offers. I would highly recommend them!

Si
Review №34

Contacted Servpro recently and spoke with Anne Beth. She answered all my questions and concerns regarding covid19 precautions. Very professional young lady, made me feel confident with selecting Servo pro to service my business!!

Ab
Review №35

The most friendly staff and knowledgeable technicians! They quickly came out and assisted my flood in the middle of the night! Took care of everything, including talking to my adjuster to get it squared away! Thank you team

Do
Review №36

I must say that Servpro La Jolla is Outstanding.Scheduled a 10 oclock appointment and Flowas here on time.Flo was very professional and explained in clear detail what they will be doing.Her staff was very courteous and friendly.They got the job done alot quicker than I expected.I will definitely recommend Servpro La Jolla to friends and family.

La
Review №37

Benny is very professional and knowledgeable. Very responsive and really enjoy working with him.

Je
Review №38

Thanks to Benny at Servpro came and got the job done easy to work with very informative on what’s going on and on time thanks again

St
Review №39

When Enicinitas got 7.4 inches of rain on April 10th my home got flooded and Serv Pro La Jolla got called. Benny, the Serv Pro employee that showed up was the consummate professional. He took the time to explain each step of the process.

Da
Review №40

Servpro is a good company to work with they are quick and keep you informed with every step of the process. The moving team was great, Armando and his guys were quick and professional with the packing and moving of my things. Thank you!

Ol
Review №41

My experience with Benny Dorado of Servpro La Jolla was first rate. I engaged him for repairs of my water-damaged kitchen. The work he did was excellent, and personally Benny is congenial and cooperative. He responded promptly to phone calls. He puts the customer first, even if its a small job, and he goes the extra mile to ensure satisfaction.

Ne
Review №42

These guys were terrific! Very accomodating with times at my Mirabella unit. Mike was super good at explaining things to me, Benny did a great job organizing, and the whole team worked together as a team. Out of all those who worked on my condo, these professionals were the best!!!! (from Janice)

Ch
Review №43

Used Servpro of La Jolla. Had a flood from my washing machine. They were very professional and knew exactly what to do. It was an easy process for me and my family to get back to our normal lives. The prices was reasonable for the amount of work they had to do. I would recommend them if someone was in need.

He
Review №44

AAA referred me to ServPro and I couldnt be happier. Benny arrived a few hours after my initial report and, from the moment he arrived to the moment he removed all fans, was extremely professional, friendly, courteous, and most of all, on time. He took the time to explain what was happening at each step, answered all my questions, and in general took a very stressful situation for me and my family and made it so much better. He worked within the constraints of my crazy schedule as well! I could not be more grateful for his help and expertise! THANK YOU!

Na
Review №45

Angela and her staff are truly a team of caring professionals. I absolutely live their work ethic. Hard to find these days...

Fr
Review №46

GREAT EXPERIENCE, EASY TO WORK WITH

Be
Review №47

Excellent customer service. I would highly recommend Servpro La Jolla. Flo French took such good care of our family and took the pressure off me...thanks Servpro

J.
Review №48

Servpro is the most dependable company I have worked with. I have dealt with smaller companies who are understaffed and could not take care of my water damage on a weekend. Servpro is ready all the time and equally as important are recommended by insurance carriers such as Farmers in their preferred vendor list. I happen to be an insurance agent for Farmers insurance and several of my customers have used Servpro in the past and they were very happy with the results and speed at which they were able to get back to normal.I give them an A+

Ch
Review №49

Meghan, Darryl and their entire team have been extremely accommodating, knowledgable and have made this all very stress free. They have gone above and beyond my expectations and I highly recommend their team! We needed someone out ASAP and they were there same day with no questions asked. Thanks guys!

Ma
Review №50

Benny, Ben and Daniel were great. Professional, friendly, patient, informative and expedient. Didnt feel pressured and now have a plan for something that I thought was going to be a huge undertaking. Did a free assessment and got everything headed in the right direction. Thank you!

Mi
Review №51

I had water damage in a townhome and the insurance company sent out Servpro of lajolla. They came out quickly and the technicians name was Darryl. Darryl was a nice guy. He was thorough and careful working in the property. They set up all of the machines to dry out, and then came back and demod the damaged things that needed to be removed. So far so good.Now its time to fix the damage.Since we were using Servpro for restoration as well, they sent out an estimator and he happened to come to the property with a manager named Joe. Thats where the trouble starts.Joe thinks he is a big shot. So the first thing he did when he came to the property was to drive directly into the garage and park his car. Who parks in someone elses garage anyway? But when Joe drove into the garage he drove over a broom and broke it. These are the steps Joe took when that happened:1 - Get out of the car2 - Go pick up the broken broom3 - Take the broken broom handle off and go hide the broomThen he talks with his estimator and drives away.I found the broken broom as soon as I got to the propertyI met with the estimator. I mentioned the broken broom. The estimator was lost for words. The estimator was a nice guy. We were on the same page as far as the repairs went. He measured, took notes and plenty of pictures.The next day I called to see if the estimate was together yet. Joe is the one who took the call. I asked him about the broom. He said he did drive over it and had no excuse for it. No defense. I said I thought it was a bad way to start off. He says that maybe he was not the right fit for the job. I said what? Over a broom?Anyway Joe starts to review the estimate with me. He skips many details that the estimator and I discussed the day before. I asked Joe about those missing details. Joe said that he would come out to review again the following day. He did.He was reviewing the estimate that he already did the day before. But he was taking pictures of the things he missed writing into the estimate. I asked if he had seen the pictures that were already taken by the first estimator? Joe says no he never saw them.I asked Joe if he thought I was being difficult, and Joe said he thought I was being PRICKISH. I asked if he was the owner, I thought he must be with that type of attitude. He said no, he was the general manager and he has the liberty to decide what jobs he will take and what jobs he doesnt.I went on to say that I dont like quitters. I dont understand quitting a job with a little trouble. The rest of the job was great.I hate to say it but I thought if the job with Joe was going to go this way now it would always be like that. So I took the liberty to tell Joe he was not getting the job, and for him to leave.That was my last communication with them, however before I left feedback I called and left the owner Roger my number for a return call on two occasions. I wanted to let him know what happened. Apparently he doesnt want to call me back so Ill just leave feedback. We could have handled this another way I guess.Anyway as far as demo and drying out the place Darryl was awesome. But if they send you Joe just call another company

To
Review №52

Incredible service from Megan and Benny. Ive never had to deal with water damage, demolition or mold remediation before but they instantly put me at ease. Hopefully I dont have another disaster, but if I do ServPro La Jolla is the first call I will make.Thank you so much.

Ja
Review №53

Recently I have had 3 floods into my condo unit. Benny and the Servpro guys have been terrific! They show up quickly when they say they will and do a great job. Thanks guys!

He
Review №54

These are great people to work with; they respond timely and efficiently! There crew is very knowledgeable and professional....I love working with them all...Thanks guys for being a great industry leader.

An
Review №55

Daryl was fantastic! He was efficient with the work and clear with his explanation of how everything would go! Great experience for a not so great situation!

H
Review №56

A great company with exceptional People!Theres not a single thing that I didnt like about my experience with Servpro od Scripps Ranch. I was kept well informed and they really took their time to talk to me and explain everything. I was so terrified and didnt know what I was going to do and their staff explained everything fully and reassured me that it would all be okay. In the end, they truly made it look like it never happened all while I was able to relax. you dont find too many companies out there with that level of service.

js
Review №57

My rental in Pacific Beach on the shore flooded Benny was quick to respond and professional. Help stay under my condo Limits. Thanks again Benny and Servpro

An
Review №58

Amazing service! Came back home in the middle of the night and found out that I have a water damage in my house. Called Servpro, they arrived shortly after my call. Angela and her team did an amazing job, they explained each step of the restoration process and kept me informed all the time. Thank you Servpro!

Ra
Review №59

Angela and her team were easy to work with during a hard time. They were efficient, empathetic and very professional. Would definitely recommend their servies! Thank you!

Ba
Review №60

Meghan has been amazing throughout this process! She has been so responsive and helpful making things go so smoothly and taking all the stress out of the process! She and Darryl Williams have been a pleasure to work with! I highly recommend them!

Do
Review №61

Talk about a top notch company! Very professional amazing from start to finish! The moving technician who made a great and lasting impression was Armando and his crew. They were very knowledgeable and thorough while taking the upmost respect and care of my property! I highly recommend this company and especially Armandos crew!

Ke
Review №62

Earlier this year, I had a pipe break behind my washing machine which caused severe flooding in both my unit and the unit below mine. Benny and his team were out to my residence in under an hour and quickly set up a number of machines to help remediate the damage. Everyone on the crew were experienced and very professional, happy to say there was zero mold damage and they really helped out in a tough situation.

Ne
Review №63

Great Company! Had a little bit of a flooding situation but these guys came in and handled it super fast! There was a lead guy (didnt get his name) but one of the guys named Daniel answered all my questions politely.

Ra
Review №64

My mother’s home flooded & Servpro of Scripps Ranch did a FANTASTIC job! Every single person from their company truly understands how to treat a client! I highly recommend their services to anyone in need.

An
Review №65

Had a major roof leak at my office during the last big rain we had. I contacted Servepro La Jolla to assist and they did a fantastic job. They were very responsive and worked quickly to mitigate the damage. They did a fantastic job making sure all the damaged areas (walls, flooring, etc) were dried and treated to ensure no mold would form. Im very happy with how clean and detailed they were. I highly recommend them!

Ab
Review №66

Fantastic company! Highly recommended! Angela and her team were extremely helpful and professional. Having water damage was so stressful, but I felt so much at ease with their help! They explained the entire process clearly and kept me updated on the job. Cant say enough great things about SERVPRO and the staff!

SH
Review №67

Any kind of water damage is scary and making sure you find the right company is frustrating my experience with serve pro la jolla was BEYOND what I expected. The entire process made me feel relaxed and they had everything handled without having to micro manage. Its like they could see whats in my heart. If I could give 10 stars i would!

El
Review №68

My daughter had a flood and required a pack out, everyone was great i would highly recommend this company. Professional working skills. Thank you Servpro La Jolla.

El
Review №69

I spoke to a lady named annabeth who was very friendly and informative when I called regarding my grandmas house that flooded.Great team, quick response and recommend this company for anyone in need of their services!

ca
Review №70

Benny and crew where very professional and courteous to my water damage. Mold job completed right the first time. Thanks Guys.

Su
Review №71

Beware of how this company bills their customers. The insurance company sent them out for a water leak(at the time we thought we had a leak under the tile) at my property in the kitchen area. A very small area between the sink(island) and stove area. It was a Saturday, so it is considered an emergency call. My complaint is not about the service provided, but about the bill. The crew that came out was courteous. They wiped the floor where the wet spot was and proceeded to set up a dehumidifier machine, and then took some pictures. I never got an estimate for what would be billed nor was I told that they would bill me for TRAVEL TIME as well as time to input all the info into their computer system. Im sorry....but if a company is going to bill you by the hour, shouldnt the customer be aware of this? The second day when a different crew came by to check, there was no water coming up from the tile anymore (plumber couldnt find the leak) yet after talking with the manager back at the office, they tried to push me to get an air scrubber equipment set up. Why try to push more equipment on me when theres no water damage, no leak, etc...Very dishonest and opportunistic, and not a good business practice. I refused to have that installed and the crew was getting frustrated with his manager because there was nothing else he could try to push on me since I had already said no.Clearly, since they thought I was going through insurance they could pad the invoice as much as possible, except I didnt go through insurance in the end.Needless to say, the bill was ridiculous. I would NEVER recommend this company because they are dishonest and they do not conduct business in good faith. Dont let what happened to me happen to other unsuspecting people. Make sure you get an estimate for the work to be performed and make sure they disclose they will bill you for inputting data as well as driving from their office to your property and back to the office.IN RESPONSE TO YOU SERVPRO:I did submit a payment and I have proof of that from my bank. If you would like me to post it here for all to see, and let all know how much you bill for a drying machine, I would gladly do so. Also, if you want to claim my account as delinquent then please send back my money as I would gladly take it back! Since payment WAS made, you have no right saying my account is delinquent.

Sa
Review №72

I have been working with SERVPRO of La Jolla for several years and find that they are the most consistent, proficient and professional restoration service company in all of Southern California. Each of their office team members are knowledgable and their field staff works very hard. The quality of their work is second to none.

Mi
Review №73

Esperanza is awesome to work with and this is a great company.We enjoy being a vendor.Thank you for everything and we hope to work with you for years to come.

Pa
Review №74

Benny was accurate professional and always on time. Good helpers and employees. Recommend ServPro to friends

Je
Review №75

Had small flood in Bathroom of rental Benny was the man. Recommend his work to anyone. That is again

Ro
Review №76

What a wonderful company! They just finished working on my home and I cant believe it. My mother in law came over and she was completely floored. We had a pipe burst between the first and second floor and it was raining in our living room. We didnt know what we were going to do. We were referred to Servpro Scripps Ranch by a friend and it was the best decision we ever could have made. The time, care, and expertise of the ENTIRE team was incredible. They made everything so easy to understand and worked with our insurance company to get the work done. It truly looks like it never happened. THANK YOU SERVPRO OF SCRIPPS RANCH!

De
Review №77

Unfortunately we had a water heater rupture at my office in Poway. Benny with ServPro was out within hours of our call to them. I was running my office out of the front half and he handled the remediation in the back. If you have any remediation needs call this team. Everyone is professional and highly skilled.

Ma
Review №78

So happy with this company! The crew at Servpro is professional, clean, courteous, and thorough. They took care of my condo in San Diego with out me being present. ¡Servpro, like it never even happend!

Ro
Review №79

It was a great experience having her help! Could not have been more helpful! Flo French was very professional.

Ro
Review №80

My house suffered water damage and all my furniture was moved into storage during repairs. Upon completion of repairs David Pena and his coworker were assigned to move the furniture back in. They arrive promptly on time and were very professional. They laid protective paper on the floors and treated my stuff as though it was belonged to them. James and his coworker took their time and placed my stuff exactly where I wanted them. Everything was unwrapped and all boxes, paper and trash removed from the house. They constantly inquired if I was ok with the job and were very friendly throughout. I really appreciate everything they did.

ky
Review №81

Benny was very patient with my I had high deductible and had never filed a claim he walked me thru the entire process and I’m grateful. Good guy would recommend

jo
Review №82

Very quick to respond. Benny is very knowledgeable and put us at ease. Thank you! SB.

Ma
Review №83

Benny was lead on our mold loss . Was always on time and professional. Good Guy

Gl
Review №84

Definitely recommend this great company and great services. Thank you Esperanza for being super helpful.

St
Review №85

Very professional team. Quick response, careful quality work in mitigating our water damage. Our team lead Benny and the crews he supervised (Armando, Daniel, Christopher and Ben) provided exceptional service.

ty
Review №86

I have done work with this company from an environmental testing standpoint and to see how organized they are (compared to some of their competitors) and to see how responsive they are says a lot about the upper management. Their techs are very knowledgeable. They have tought me a ton from a restoration perspective. Not to mention, the way they value their clients and homeowners. Ive been in the office while they were handling a claim and the way they conduct themselves and knew exactly what project the client was referring to and the details of that project was suprising. They are simply amazing and they inspire me to be the same!!!! 5 stars couldnt sum it up when it comes to their quality of work. Angela (Queen of the ship), Meghan, Andrew, and the rest of the crew are fantastic!!!

Na
Review №87

After calling a couple companies with no answer I came across Servpro. Excellent customer service and all of my questions were answered thoroughly. Will definitely recommend, thank you Benny !

Pa
Review №88

We were victims of flood damage in our condo caused by another unit.ServPro was called to do the demo of the damaged parts of our unit and Garage. Flo French is the team leader who is packing us out and moving us back in Flo and her team are just amazing and doing such a wonderful job. All the help we are getting from ServPro is just so wonderful. I cant say enough to express how grateful I am to Flo and her team. I feel very grateful to all the Serv Pro people who are helping us.

Je
Review №89

Awesome team of professional, would highly recommended this company. Great and fast service. Thanks Espy

Be
Review №90

Quick work. Benny was knowledgeable and efficient.

ca
Review №91

My mom overflowed the sink in the kitchen by accident Benny was very helpful and explained that with his experiance shes not the first person to do it dryout was quick and very good. He made a bad situation into a learning experience thanks again for your help Benny and Fam at Servpro La Jolla

Wo
Review №92

Excellent customer service, very customer oriented and professional. Thank you and appreciate your hard work in accomodating me and my needs.

Ka
Review №93

Benny Dorado and his crew were very prompt, polite, efficient, and helpful.I would recommend Benny to anyone.Bob & Karen Ogren

Ba
Review №94

What can I say? Everyone worked well together and got the job done. Thanks, Flo, for answering all my questions.

ke
Review №95

Great service! That’s all I need to say. Keep up the good work.

Ni
Review №96

Great worker! Very knowledgeable Worked very hard and answered any questions I had!!

Al
Review №97

Had a flood triple A insurance sent out this angel by the name of benjamin dorado he guided us through the entire process start to finish thank you much to benny and the entire servpro la jolla team i would definetly recommend them in the future

Bl
Review №98

Had a small fire in my kitchen and called multiple restoration companies to advise me on what needed to get done in order to remove the smoke odor. Both companies i called tryed to over talk me to due unnecessary things and estimate was over thousands of dollars. Im glad i called Servpro la Jolla, Esperanza was able to listen to me and advise that all i needed was an ozone treatment for a few hours to remove the smell. Thanks to her ill be saving hundreds of dollars. Amazing company i will defenetly call them back if needed.

Fr
Review №99

Very fast and reliable . Daniel’s customer service made me feel well taken care of

Jo
Review №100

Benny came to our house and took charge. Helped us file a claim w insurance and got us a great plumber. We are on the H O A commity at our complex and will make sure we only call Servpro

Information
13 Photos
100 Comments
4.9 Rating
  • Address:9097 Kenamar Dr, San Diego, CA 92111, United States
  • Site:https://servprolajolla.com/?utm_medium=yext&utm_source=gmb
  • Phone:+1 858-270-5234
Categories
  • Water damage restoration service
  • Air duct cleaning service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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