Jason is probably one of the nicest and most honest people Ive ever met that works with auto repair. They got me in, in an emergency. Ended up with bad news, but he was more than willing to help and more than patient with me trying to get it together. I cant thank him enough for his help.
I have just moved here from Utah, and having some mechanical issues with my car. I didn’t know where to go or who to trust. I took a leap of faith and went to these guys hoping that they would give me an honest answer about my car and what it’s actual repair needs were. They did just that and more and giving me a totally genuine honest answer and not charging me for any necessary repairs that I didn’t really need. Good honest car people are super hard to come by. I would highly recommend going here for any sort of repairs!
They have the BEST customer service. The owner, Jason is very professional, helpful and honest.My car was making an annoying noise while turning and they fixed it for me.I was thinking the windshield reservoir needs to be changed which was expensive, but they checked and said it doesn’t need to be changed and the problem is something else, that they have fixed it, and it was lesser expensive than changing the reservoir( they are HONEST!)My overall experience is PERFECT 👍🏻, and I will recommend everyone to visit them to diagnose the vehicle problems and to fix it. You will be 100% satisfied and happy.
Ive been to other auto service centers that were much pricier & I felt were not as good. Everyone, from Sam the office manager to Safa the auto mechanic were not only very competent but extremely helpful and friendly. I would highly recommend trying out their services. I dont usually write reviews, but I know I was very glad a friend had recommended this place to me. Thought Id pass it on.
Friendly, they look out for their customers, and offer fast service. So I was looking at a $185 bill for towing and getting my car inspected for damages, Jason was like oh no way saw that the car couldnt be repaired because of body damage, pulled it out of the service lineup, called me to let me know, then helped to get my car back home asking only for $65 for the tow operator forgoing his own service fees. ive dealt with shady mechanics who will take advantage of every situation, that is not Jason who is a friend even to a first time customer. I got the impression that theyre trying to match value to the prices they ask. Totally Worth checking these guys out if youre local.
Jason is the nicest business man I have ever spoken to. Although they dont provide tire services here (minimal services are provided that I dont want to wrongly specify), he took the time to call me back and answer my questions about purchasing new tires for my vehicle. He was honest and very willing to help. Jason is a great resource and I would highly recommend going to him for you auto repair needs. Thank you so much for being so generous with your time and sharing your knowledge!
This is an auto repair company you can trust. Jason will tell you what your car needs and suggest the most reasonable way to go about repairs. They have super reasonable pricing and outstanding service. We have brought our car here a few times and we are always pleased.
Honest, quick, friendly and well priced service for your car. Doesnt get better!
Great place, great ownership. Would rather wait an extra day or two to get in just to have the reliable work they do. Yes you can bring parts and they will do the work. I fully plan on returning for all of my automotive needs.
Another shop over torqued my lugs, and I snapped two wheel studs off one wheel while changing to my winter tires from summer tires.Jason and team had five new wheel studs installed in the time I sent a few work emails, and offered a very fair price.Hopefully my car doesn’t break in the future, but if it does, I’ll be back!Highly recommend this shop!
Great service!! will be go here in the future.
Honest place. Very good place to to take your vehicle.
I went there to get my smoke check done. Amazing job and super fast.Just yesterday I went to get the mounts checked since my car was shaking so much, they replaced 2 mounts, did an amazing job as always. They worked with me picking up the car perfectly.Really nice people, fair prices! ✨Im just taking my car here!
I called around to some shops in the area when I first moved here, and was lucky enough to speak with Jason directly on the phone as I did. His candidness about pricing was what struck me most, initially. I just picked my car up from his shop after they replaced my rear shocks. I am incredibly impressed with their professionalism, timing, clarity, and value. I found my favorite mechanic: I highly recommend this shop! Two thumbs up.
The owner Jason is truly one of a kind. If you want to be treated with honesty kindness and respect then this is the place to go. Ive taken my car to a lot of places spent money that I shouldnt have because greedy people want to just do useless work to get money and they dont even fix the problem with my vehicle. At North Park Auto they take pride in their business and treat their customers like family. If they come across something in your car that they cant fix, for example my motor mounts a while back, they will send you to a specialist that they have a good opinion of. Im never taking my car anywhere else.
Didnt go but the person to answer the phone is very curiously and knowledgeable about repair work
This auto repair shop is amazing. They have earned a long term loyal customer and I will also tell any friends/family about this place. My check engine light came on so I took my car here and the owner immediately greeted me and was friendly even though I came 30mins until closing time. He scanned my car and gave his honest opinion of what needed to be done. He gave direct no BS answers and even saved me from getting scammed again by another place I had previously been to. He told me exactly what the issue was and was very honest. He could have easily taken my money and ran but instead was genuine and straight forward. We need more people like this in the world! He was able to give answers that no other shop had before and I am so grateful I came across this place. Please!! If you are having any car troubles or need any maintenance I HIGHLY HIGHLY recommend North Park Auto Repair!!
My car has been running sluggish after sitting in storage for a few years. I wasnt quite sure what was wrong, so I was looking for an honest assessment. I searched Google to find a good auto repair shop and North Park Auto Repair had, by far, the greatest number of positive reviews. I called and they told me to come in first thing in the morning. I arrived as advised, and the head mechanic immediately offered to assist. I explained what was wrong and he drove the car around the block a few times. When he returned, he told me my car was in great shape and had good power. He believed all that was needed was a simple re-set of the car computer. After he performed that task, he had me drive it around the block with him, and I immediately noticed a change.I thanked him for his honesty and professionalism.Whats more, THERE WAS NO CHARGE!!! I offered and even insisted to pay something and he refused.I have a new-found respect for mechanics.I will never go anywhere else for my car needs.Thank you so much!!!
Called to see if I can get my headlight replaced and Safa was very informative and realistic about the service, timing and pricing. I went in and actually got it done really fast and I really appreciate the efficiency!! Definitely would recommend this shop in the future!
Jason and the whole staff were extremely attentive and help. I took my car to a different shop to replace the serpentine belt. They said pulleys also needed to change because of some nonsense excuse and they quoted me $663. A friend recommended me this shop. I went in and Jason helped me right away and he was shocked by how much the other shop was trying to rip me off for. Long story short, he said pulleys were ok and he changed the belt and flush the radiator for only $209. I highly recommend this shop since they dont trying to rip you off.
I have been working with for quite a while now theyre good group of people that do good work very pleased to be a good rating
Excellent, excellent service. Knowledgeable staff. Turn around time for my vehicle adequate. Very fair prices. Two of my friends recommend this business. I did not go wrong. They will be my go to repair shop from now on. Very trustworthy.
I have been taking my two cars here. These guys are great ! They tell you what you need and they shoot straight. I recommend anyone in the area to use them. Their prices are reasonable and they are great.
The mechanic was very helpful and honest with what only needed to get done with my car.
Great experience. Jason was very helpful and professional. Repair made in timely manner. Will definitely recommend to friends.
Jason is the best. Its hard to find honest people these days and fair.
Great price great friendly service highly recommended
Nothing but good things to say about North Park Auto and the knowledgable service that Jason and his team offer. Great communication straight off the bat, reasonable prices and highly professional work. Our Mini Cooper S is all the better since we found North Park Auto Repair.
I trust them,and they always treat me fairly
The most honest place ever!! They treat you like family! I had my car towed there once because it wouldnt stay running and kept shutting off. Called me the next day to pick it since it was fixed... A plug or sensor came loose... Didnt charge me a Dime!! Best place in town!!
Highly recommend this place. The owner “Jason“ Is honest and fair with his pricing and always has your interests in mind with helping you make decisions on recommended services.Lead mechanic “Safa” is amazing. He knows his craft and cares about his work and your car.
They did great work on my car but their office is pretty busted
I hit the jackpot with North Park Auto Repair. I grew up in a smallish town where you had a trusted local mechanic whod give it to you straight. I wasnt sure if Id be able to find that when I moved here.Jason and his team are the most honest and hard-working team Ive found, and Jason has actually advised against services that dont make sense for my situation in the long run, rather than taking the business to make a sale. Hes truly a wealth of information and fairness.I recommend them over and over again to anyone in San Diego County!!!
I’m from Colorado and was visiting the area when my car began acting up. Jason took such great care of me. He was kind and did everything he could to save me some money and get me driving a safe car back to Colorado. They were very efficient and quick with the repairs. I can not singing their praises enough. He also showed me where the problems where and even the parts after they were removed so I could see what the damage was. Thank you to Jason and his team!
This is place is amazing. They always take care of me and I absolutely trust them with my car. Everyone who works at NP auto is insanely kind, qualified and honest.
Friendly staff. They were able to explain everything so that someone who knows nothing about cars can easily understand. great mechanics. Wonderful prices! And they talked me out of unnecessary repairs! The last honest auto shop in San Diego! Will come here for all future repairs! Thank you guys!
Jason and crew are awesome and take great care of their customers.
Awesome mechanic! Very honest and reasonable prices.
Love this place. Great, honest, friendly people
Great honest place. Very knowledgeable.
Jason and Sofa have been taking care of our family vehicles for years. Highly trusted and highly recommended, these guys are honest and fair.
I found this place by asking Auto Zone down the road for a trusted car shop. I’ve spent so much time and money at the Dealer and North Park Auto has been such a breeze. Easy to get a hold of, honest and transparent communication, fair prices, and even a military discount. Jason and his team have been very helpful and I feel comfortable taking my cars there. I would highly recommend them.
This is the only garage I’ll trust in San Diego. Really honest and quick with anything you need: smog, check engine light, services and repairs. Highly recommend them for anything you need. Jason has helped me the last few times and I’m really impressed. Absolute life savers
This place has always been great. I used to go there years and years ago. They never ever charge you high prices and the work they do is fantastic. Just had my sons Volkswagen repaired there. My son was quoted elsewhere a rediculious amount and when I called them, it was nearly cut in half. I recommend taking your car here very much.
Best Shop all around Sam Diego! Sam works to get you the best prices and the team can get it done! I recommend it to everyone and anyone
Jason and the whole team at North Park Auto Repair are the absolute best. They are always very straightforward, honest, and efficient. Several months ago my car had a bad battery that was misdiagnosed (by the autoparts store) as the alternator (expesive fix). Jason did a quick test and determined it was just a bad battery. Thankfully it was under warranty, but he even offered to help me with getting a new one if the store gave me any trouble getting a repalcement. We were lucky enough to find them when we moved here two years ago and wont be going anywhere else!
Supposedly had all my fuel injectors changed for $800. 7 months later one misfired I took it to another mechanic that said the injector didnt look like it had been replaced. I went back to then and the were going to charge me $100 the look at the injectors again and charge me parts and labor if it had to be replaced. They got into an argument with my new mechanic who stood his ground and fixed my car for much less than then go to AB Motors on 48th and University instead.
I am grateful to have found this place and they got me in and out on the same day to replace my thermostat. So freaking nice, very professional, and great communication 👍👍👍Customer for life
Great customer service and honest assessment of what needs to be fixed on the car. Fair prices for labor. The owner will source original parts to the car, or make recommendations of original parts need substitutes. Very good explanation of work to be done before work is done on your car.
I highly recommend this place for any car service/repair you need. They really care about actually solving your problem and fixing your car.They are not there to just get you in and put, but provide great customer service, honest, and really work with you.If you are local, take your car here
Jason is the man. Other auto repair shops told me to replace brakes, change this and that on my vehicle, but actually I didn’t need to change anything. Jason will honestly tell you exactly what you need, and his price is unbeatable. Highly recommended. Talk to him before bring your vehicle to other mechanic.
Great service and work. Honest prices.
I’m writing about my experience a few weeks ago at North Park Auto Repair.This is the second time I’ve ever come to North Park Auto Repair, and honestly, I don’t think I’ll go anywhere else as long as I live in San Diego! They are consistently honest, competent, and fairly priced.I have a 1994 Ford Ranger that I will always take to North Park Auto Repair. The first time I’d ever gone here, I had to get towed to their shop after breaking down in El Cajon. I knew it was making a noise, and running rough, but that was about it. They had diagnosed my issue within seconds of popping the hood. Turns out my alternator had run itself ragged on the hilly freeways during the long trip I had just taken from Idaho. I had a warranty on my alternator, so I walked to Auto Zone, came back, changed it myself with my tools in their parking lot (with some help from YouTube), and I was on my way without a dime spent. This was a godsend at the time because I was near penniless. They even lent me a wrench! Super nice guys!This time, I came back with a smog issue. I had gotten my truck tested, and failed the “evaporative controls” portion of the test. I didn’t know what this meant, so I called everyone on a list of mechanics that the smog shop gave me.After calling over 30 different shops, and getting a lot of conflicting information as to what the problem could be, including prices ranging from $600-$2000+ as well as many refusals to even provide a quote until I had already paid them, I had finally gathered that it meant there was a leak in the line anywhere between the gas tank and the gas cap, which is where you put the fuel in. I had also gathered that it required a smoke test to figure out where the leak was, and that this particular model year commonly has issues with the fuel filler neck, right under gas cap. I figured out that, including labor, it should cost no more than $800 max to fix as long as it’s just that fuel filler neck.I called North Park Auto repair, and armed with this information, I put them to the test. I told them my truck had a smog issue, and that it was something to do with evaporative controls. After giving them the specs on my truck, I told them that I knew it needed a smoke test, that I only had $1000 cash to pay right now, and that I was willing to make payments if it was more. At this point, I’m giving them an easy opportunity to screw me out of more money, but that’s just not what happened!The owner said that, yes, he would try to work something out with me if it were necessary, because he likes to help people out. But then he explained what I already knew about the fuel filler neck being a common issue, and then said that with the cost of the smoke test, if there’s no other leak, he couldn’t see it being more than $600. I set an appointment with them for the next day.I overslept that day and dropped off my truck really late, which they were super cool about. So sorry guys!I signed the forms giving them permission to do the smoke test + the repairs, and I said they could go ahead and smog test it if there were no further leaks. I went home in an Uber, and they went to work. A couple hours later the owner called me, and he explained that the fuel filler neck did have an issue, as well as the O ring around it. They had an O ring on hand and replaced it free of charge. The smog had passed, and I was on my way out for less than $600!I can normally fix the most common issues on my truck. I’ve changed my own alternator, spark plugs, spark plug wires, and ignition coil. I do the maintenance on the fuel, air, and oil filters, and I’ve even helped changed the clutch on another Ranger. I’m no mechanic, but I know enough to have an idea of whether my mechanic is being straight with me. These guys are not there to screw you over!North Park Auto Repair is truly there to help! Thank you, x2!
Honest, professional, and generous arent always the characteristics you find at garages / automobile care, but Robert is an exception. These guys have a layer of integrity behind their work, and keep the customer communication fluid. Very helpful and considerate ... keep up the great work!
Had a good experience with them. They were honest and kind
Love this place. Very friendly and helpful. Also really tries to give you what you need for the best price.
Jason and his staff are the best in the business! I will always take my cars there! Extremely professional, knowledgeable, great customer service all around.
Very honest diagnosis of problem. Jason is great.
These people were honest and didnt break anything inside my hood for extra fixture and money.
The people at North Park Auto were so helpful and honest! I brought in my old truck to be inspected from bumper to bumper to see what repairs needed to be done. They were really honest and did not try to sell me on anything that did not actually need repairs, and they did not even try to sell me on getting the repairs with them. I appreciated their honesty immensely and will be taking my vehicles to them in the future.
Jason is a very friendly guy. Has good customer service and is honest. Cheapest place to get your smog done around the North Park area. I would recommend this place, if you like honesty.
These guys really care! They are fast efficient and never are there to screw you over. I recommend them to all my friends. They have helped from the smallest to the biggest thing!
Jason went out of his way to help me with my car. He really took his time to explore all of my options. Never pressured me. Ive been here in the past and their prices are always better than other places. I recommend these guys.
I hardly ever write reviews, but Jason deserves credit for being honest and fair in a world of corporate greed. He is there trying to help people that have car related issues and gives excellent advice. I would recommend North Park for any issue and especially smog.
Nice owner
The guys here are straight forward professional, dependable and honest. Ive been back many times and will continue to. Highly reccomend for and car needs!
These guys are so nice and honest that it seems impossible, but its true. These guys are the Last Honest Mechanics Left on this Earth! If you want your car fixed rite the first time bring it Here, to tell you the truth i think the price is a little high but my husband said that they are very competitive with their prices.I have seen the difference between someone else working on my car and North Park Auto doing it and i have to say, i have never been more excited about NPAR fixing my car because i know it will be fixed the first time.The Last Auto Heros Left on earth is in North Park California at North Park Auto Repair
Most honest mechanics I’ve ever done business with. I brought in my 94 Ford Ranger that had broken down, and explained to them the issues that I’ve had, as well as what had been fixed recently. They took one look at my alternator and told me it had burned out. Since I had a warranty on my alternator through O’Reilly’s, they allowed me to pull out the busted alternator with my tools in their lot and put the new one in. They even lent me a wrench as I’m missing the size I needed. And the best part is, they didn’t charge me for a diagnostic.I’m going to be going here for any and all future repairs I end up needing. Highly recommended!
I brought my own parts and they installed it for me, which not many shops do nowadays. Justin is a great guy to work with, and was very transparent and communicative throughout the whole process on two separate visits. This is my now my go-to shop.
Had a smog check on my highlander there first time there since we moved here, Jason helped got me in an out in 15 mins, very personable and extremely nice, today I took it back to north park auto repair because of my battery terminal corroded, after replacing the battery the day before and finding out the terminal also needed replacing it was not a good day needless to say, but Jason said not a big problem at all, bring it in and Ill see what I can do he fixed it no problem and added sealant to protect from future issues, this is the only guy Ill ever take my car to from now on, I would give 10 stars if I could!!! Awesome guy, honest and very fair, great place to take your car to if you have any issues
Jason, his family has had this place for more years than I know, they took care of my Toyota Tacoma for 17 years untill this past june finally traded it in on a toyota corolla, he has already done my first oil change, in line pricing for quality work, they are honest, and loyal people highly recommend, tell them Terry who sold his truck but not to him, he wanted to buy my truck, I forgot lol
Friendly service and seen promptly. I had a problem with my car they were not able to address at their shop and I was not charged any fee, which they felt should be applied to treating my car instead. Honest and reliable staff.
Very friendly staffs and the pricing is awesome as well
Trustworthy mechanics can be hard to find, Jason and the boys down here have gone well above and beyond on some technical issues. At the end of the day they are fair, honest and quick to repair. I live in El cajon, theres many auto places out here, but I always make the trip to North Park.
I took my Lincoln LS to five different mechanic shops and nobody could fix my overheating problem. These guys are the best in San Diego, if I could i would give them 10 stars. Best customer service, managed to fix my car, always honest and straight forward. Thank you Jason and Safa, you guys are awesome!!!
These guys are wonderful. Honest and reliable. Would recommend to family and friends 👍👍👍👍👍
Jason is the best customer service I have ever seen in my life. Such a wonderful guy. Customer service and honesty are not dead here. Wonderful shop.
Honestly the best repair shop in San Diego!
I’ve been working with Jason and Safa since I moved to San Diego. (Over a year) They’ve done an excellent job working on my Jeep Wrangler. They’ve ALWAYS been upfront and honest and quick with turnaround time. In my opinion, there is no other mechanic in San Diego
Always the best service. Polite and sincere. I trust no other mechanic with my vehicle.
I came in here the Saturday after Thanksgiving around 4:30 after my car started smoking and studdering on me while I was on the freeway headed to work. I pulled off and North Park Auto Repair was one of the choices.They normally close at 5 but they were able to fit in my diagnostic instead of making me wait until Monday. They let me know what the total problem was and how much it cost to fix but they also gave me the cost to fix what was necessary to get me on the road, the issues Id experience and how long the band-aid would last.Then on top of that it was cheaper than the quote for the repair and they were done a day earlier than quoted.
Came in with my car for a smog and these guys helped me do it in a few minutes. Great customer service
They keep me on the road. Thanks for all your help.
Jason the boss is honest and hard working.
I had such a great experience at North Park Auto! Everyone was kind, attentive, and knowledgeable. Now my go-to auto repair shop.
Great and quality work honest mechanic jsdon
Jason was amazing. Honest and very helpful.
Only had a oil change but will go back when I need my car serviced
These guys were very professional and quick! Repairs and test are fairly priced. You won’t feel cheated at all!
Always exceptional customer service
Quality work and fair prices. I recommend this place to everyone.
Great service and friendly staff. got my smog done here and it was right on time, only $40.
Great Mechanic! Ive been going here for years.
Good service, inexpensive!!
Very competitive prices and great service, even on my BMW! Yesterday I broke down on the freeway and they were my 1st call and they arranged for me to call a tow service they work with and got everything taken care of in a professional and efficient manner.
Great service and cheap
Jasons a legend - I was selling my car and these guys went above and beyond helped me fix it for even less than the original estimate.
Ive been going to this shop for the past 5 years and they have been cheaper than most places. But I recently brought my car in because my battery died and I asked to check if there was anymore problems. They told me that my car needs major repairs that would cost over 2 grand! Also they told me that if I continue to drive my car the engine would blow. I had two professional mechanics look at my car and they told me that my car is okay to drive and the repairs I needed would cost 1000. Very disappointed and upset that they would scam me after being a loyal costomer.DO NOT GO TO THIS SHOP, if you do, get another opinion.They also park the cars they are servicing on the street so Im not surprised that women got a parking ticket.
DONT WASTE YOUR MONEY HERE !!!!!!! The most horrible place you could ever take your car. I dropped my car off at 8:00 in the morning on February 9th to get a quote on some work I needed to get done on my car, we call at 4pm and they still have not looked at my car yet which was fine because hey I get it you are busy. HERE is the damn Problem !!! 2 weeks later I receive a parking ticket in the mail for a residential address I have never been to in my life ! The ticket time stamp was at 8:59am on the same day my car was at the shop ! So they used my car for personal use got a damn parking Ticket and then threw the yellow ticket away and did not tell me a thing about my car getting a ticket! My husband dropped off the car that morning and I met him with his work truck to pick him up from the shop and when I went back to confronted the repair shop about this ticket I received when my car was in their possession they used every excuse in the book ! They also added that my husband was probably having an affair thats why hes blaming it on them. Little do these uneducated people know is I am the one who picked him up from the shop at 8:15 so how the hell was he driving the car when he was with me in his work truck !!!! I am going to be the bigger person and pay the ticket so it doesnt keep getting larger in amount ! But I ask YOU TO JOIN ME IN NEVER GOING BACK HERE AGAIN !!!!!!!! DO NOT GIVE THEM YOUR MONEY !
Great auto shop Jason really works with you on pricing and a great service!