Kevin has been my agent for 15 years plus. That record speaks for itself.

Kevin Kane has not returned a single phone call in over a year. Asia his assistant has been the most helpful. Four weeks ago I had a claim and both of them will not return my calls. The Claim Department has not been working with me either. I have requested a manager seven times now. Every time I’m told one will call me in 24-48 hours. It has been four weeks and no one has ever called me back. I will be leaving StateFarm for a real insurance company who returns phone calls. Do not use this company!

My business and family insurance has been with Kevin Kanes agency for years. I continually shop Progressive, Auto Club, Wawanesa and others who are advertising they can same money. Baloney. Kevin Kane and State Farm consistently have patience with me and great prices. Truly good service.

HORRIBLE SERVICE!!!!!!! I have spent the last four weeks asking over and over to change my address. This office could not seem to complete this task and therefore I have had no insurance cards. My insurance cards and bill has been repeatedly mailed to the wrong address. I started with Asia who used every excuse such as having co-workers out sick and just being overwhelmed. Then I worked with Allen, who swore to me that my address was changed and said that the system has changed and it is really hard to work with. Finally, I worked with Michelle who was 0 help at all. Whenever I asked to actually speak with Kevin Kane he was not in the office. I had other information incorrect too. How hard can it be to change basic information? Save yourself the frustration and use ANY other agent!

I spoke to Michelle looking for insurance for my small business. She made it a priority to get me the insurance I needed even if it wasnt through her company. If the insurance industry had more people like Michelle, the world would be a much better place.

Very friendly and helpful. Makes you feel like a customer not a #.