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Gilman Dental GroupValerie Gilman,DDS
1785 San Carlos Ave #5, San Carlos, CA 94070, United States
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Gilman Dental GroupValerie Gilman,DDS

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Lo
Review №1

Dr. Gilman is an awesome dentist! Super efficient, very knowledgeable, and personable. The patient rooms are very relaxing with a large window open to a view of nature. I highly recommend!

Ca
Review №2

I initially felt like I had an okay experience with this dental office but my opinion has changed with time and more thought. When I was at the office I was surprised at how outdated the office was. I was having mouth/jaw pain which needed x-rays. The x-rays they took were very basic and not fully comprehensive. Dr. Gilman herself couldnt definitively say whether my wisdom teeth were the root cause of my pain or not. I found this pretty surprising. She said that they do not have 3D x-rays and that if she had to guess she would say that my wisdom teeth could be it. I found this very odd since wasnt that the point of the x-rays?She referred me to an oral surgeon (who ended up being excellent, the best thing that came out of this appointment) who immediately saw my issue on first glance of my x-rays.A big sign of trouble was their inability to file a claim with my insurance. Upon checking in to my appointment I had given my insurance information on my form and also when booking with ZocDoc. I gave them the information one more time so that they could finally get in the claim.A month later I receive a bill from the office stating that I owed money to them when the claim should have been covered in full. Upon calling my insurance company they said that the claim that the office submitted was missing vital details on the service that was performed leading the insurance company to initially decline to payout for the service. They didnt put that I was in major pain which is why I had the x-rays. They stated that they took full x-rays which definitely wasnt clearly communicated at time of service. They made it sound like they took very specific x-rays of both sides of my mouth near my molars to just see the wisdom teeth.To add insult to injury the office tacked on a $50 charge for COVID related PPE. The precautions that they were taken with the basic requirements and nothing extremely special and do not justify the $50 dollar charge that they tried to hand down to me. My insurance company (Delta Dental) said that since they are an in-network provider they arent allowed to charge for PPE since the insurance company is already paying them extra on billed office visits to help offset the cost. That was the final straw and a troubling practice especially with COVID in mind. Dr. Gilman is very nice and cordial but their office practices on top of the level of care I received lead me to absolutely not recommend this office.

An
Review №3

So grateful I found this dental service! Dr. Gilman is very professional and attentive to patient’s needs. Thanks!

Ke
Review №4

Best dentist Ive ever met. Kind, considerate, and highly adept at her work. Makes going to the dentist a genuinely pleasant experience.

Li
Review №5

Dr. Gilman is everything you could want in a dentist: personable and funny (important when youre staring into each others eyes for some time); brave; incredible medical reasoning skill and technical execution.I started having cavities at a young age despite regular flossing and cleaning. By the time I got to Dr. Gilman, I had ground down and cracked all of the fillings in all of my back molars. She made recommendations and walked me through pricing before any procedures began, and we prioritized the procedures filling-by-filling. As the visit continued, she essentially performed major reconstruction on all of my molars using the best techniques and optimized products. She focused on my oral care for over 3 hours (with my permission - she asked me when I had to leave and had me out with 5 minutes to spare even!). In that whole time, she only to take care of her other patients (whose visits were much faster than mine, maybe 5 minutes).I walked out with a wonderful bite that day!She even had me fitted for the bite guard that could have clearly prevented such devastation!3 weeks later, I came back for another 2 hours of incredibly technical replacement work and bite guard fitting. Again, I walked out with a great bite!I feel so fortunate to have been in the care of such a capable and compassionate dentist and team. She and her lean crew (it was just her, Ana, and Kevin) give their 200% everyday, non-stop. She is the absolute best, and if youre a kind-hearted person looking for a kind-hearted dentist, look no further than Dr. Gilman.

Ta
Review №6

Dr. Gilman and the team are the best!Honest and transparent. Very gentle and takes things slow. Genuinely cares for the health of your teeth.You can also request your own music choice during the procedure. :-)

Ke
Review №7

I regularly get compliments on how wonderful my teeth look, and I tell everyone my secret: Ive been going to Dr. Gilman for years and recommend her highly. Shes very thorough, and answers any question I may have with a great deal of knowledge and experience. Ana and Meghan (her dental assistants) are both amazing to work with as well! Ana is always great at finding a time that fits my crazy schedule, and Meghan cracks me up and makes a cleaning go by quickly. If you are in need of a dentist, check out Dr. Gilmans practice--- youll thank me!

El
Review №8

Intelligent, straightforward, warm and friendly. The procedures were gently and expeditiously done. Even her novocaine shot feels better than my last dental experience! My teeth feel great after the cleaning and the work she did. It is clear that Dr. Gilman takes her work, her patients, and their teeth very seriously. I went to Dr. Gilman solely based on the on-line reviews - and Im so glad I did! I am actually looking forward to seeing her again in 6 months :D

Ru
Review №9

Valerie is a great doctor and very nice person. It always a pleasure a visit her office. Very professional, competent, Ive never had any issues and definitely I recommend her!

th
Review №10

I first met Dr. Gilman approximately two years ago and was immediately impressed with her superb professionslism and warm and engaging personality. I come from a father who was surgeon and know good medical people when I see them. Simply put Dr. Gilman is the finest dentist I have ever been associated with. It truly is a pleasure being her patient.Thomas Madden

Mi
Review №11

Dr. Gilman is simply the best dentist I know and I have seen many. Very professional and does great work. Even more complicated large fillings stay in place as they should. Very happy with my fillings, crowns and root canals. I have known her for about 4 years and have zero issues with her dental work, office, billing etc. Even if we move out of the area we would still try to use her services. Highly recommended!

di
Review №12

Dr. Gilman has been my dentist for 10+ years now. She makes me very comfortable. She really is an excellent dentist with a great sense of humor. Simply the best! Just have to go and see for yourself.

Ma
Review №13

My husband and I have been going to see Dr. Gilman for 4 years. When we moved to South San Jose, we decided that we would continue seeing Dr. Gilman, since she provides great dental care, is honest and has our best interests at heart. In addition, she and her team are all warm and friendly. Going to the dentist is actually a pleasure!

Ke
Review №14

Ive been going to Dr. Gilman for 3 years now and shes the best dentist Ive ever had. The whole staff is really friendly, whenever I might need something beyond a regular cleaning shes very transparent about what the costs would be, and it seems like shes always got the latest and greatest dental technology which makes the whole experience painless.

Jo
Review №15

Awesome experience. Dr Gilman has a small 3 chair firm which means you get her direct attention every time. I have been coming for years!

Ma
Review №16

Nice office, good dentist. On time appointments. The People are professional and organized. I am happy with the care there, and the office is about 1 mile from my house.

Ma
Review №17

Best Dentist in California! Makes dentist visits something to look forward to and gives great advise! Super smart and gentle a great person!

Ro
Review №18

Dr. Gilman is professional, personable and perfection! I have been her patient for over four years now, and the level of service and care I have received from her dentistry is unprecedented. And her “chairside manner” is refreshing! Warm, funny and caring. But always professional. Her office staff follows her lead, as well. The patient always comes first in Dr. Gilmans office. I highly recommend her.

Si
Review №19

Dr Gilman is fantastic. Honest, conservative, very thorough and professional. Shes taken great care of me and my family. Highly recommend

Se
Review №20

Dr. Gilman is the best dentist I have ever had, and her staff is absolutely wonderful. I couldnt recommend her more.

St
Review №21

Dr. Gilman and her team are fantastic! I always enjoy my trips to the dentist!

Se
Review №22

Awesome dentist and office. Ive been going here for the last three years and couldnt be happier about it!

Ya
Review №23

Great dentist and team.

Ta
Review №24

Very lucky to find this great doctor

Information
7 Photos
24 Comments
4.9 Rating
  • Address:1785 San Carlos Ave #5, San Carlos, CA 94070, United States
  • Site:http://gilmandental.com/
  • Phone:+1 650-539-4785
Categories
  • Dental clinic
  • Dentist
  • Cosmetic dentist
  • Emergency dental service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–2:30pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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