Im not the typical type that washes my car often. Not only had my car lost its luster and shine, it really starting looking old. This detail service Kool Kars made my car look NEW (2005 Mercedes SLK 350)! I live in Rancho Cucamonga and was hoping to find a good detail service nearby. I was very happy with their professionalism, timeliness and service. This guy explained exactly what I was paying for and he didnt disappoint. So excited to have a nice clean car again. I HIGHLY recommend KOOL KARS mobile detailing!!!
Excellent experience! Very kind and punctual. Car looks great in and out! Thanks!
Im giving 5 stars because I seen the pics from another guys review, and have to admit. If his only. Complaints were those two badly oxidized spots on that entire car. He got a very good job for such a small amount of payment A lot of work goes into wet sanding and a two stage compound and polish. Thats a $600 + job at most other places. Assuming he was only spot sanding. If he had to sand a lot of the car. Hed be over $1000.
I explained that I need a three stage compound, polish by orbital buffer and glaze, we settle on a 3000 grit wet sand in the problem areas, roof truck and front hood, two stage compound and polish, at first the job was to be done at my residence, but later he insisted that I drop the car off and pick it up later the next day, upon arrival I found that the job was not done as agreed but I paid him away just to get my car back with no further escalation. I contacted him immediately 30 minutes later and explained that I wasnt satisfied. He showed up at my residence and was agitated, I purchased some compound and rubbed some spots and pointed out that the job could have been done better, he agreed and started to compound the areas, the photo are the second attempt to clear things up. He still left me with a bad service but better than the first time I picked the car up. He never polished the car as agreed. I find it troubling that you pay a price for a service quoted (300.00) and you dont get what you paid for. It was troubling to see that a person would rather welcome conflict instead of just giving you the service you paid for. After he left I purchased some 5000 grit wet dry sand paper, some polish and glaze and was able to get better results. Before he left I asked him if he thought It was fair that I paid him 300.00 for a service that I had to spend extra money on product to point out to him that he didnt do the job he was paid for, he responded that it was fair and offer me a free car wash. Beware of Kermit Moss.
Kermit always does a great job and tries his best to come out same day to wash my truck when I need him
Awesome service, enough said.
Dishonest, caution!