Issues with towing service.. Allstate not able to see me in the system under name nor phone or address. I had to call a towing company myself and pay for a SERVICE i already pay for! Then had to wait a month to get my money back!!! Not happy!!!!

Always very nice and easy to speak to. Explains all my questions. Always receive excellent service.

Brent Nord is an amazingly honest and kind man who is very professional. Great representation for Allstate.

I have been with Brent for over twenty years. His service is second to none. When I have had claims they were handled immediately and professionally. He continually looks for ways to save us money while at the same time making sure we have the best insurance.

Brent is an awesome person always there to help or to get me the help I need ... he has beem my agent for 10+ years and I cant say enough good about the guy .....

Was nice to an old friend from church when I was younger

Went online for a auto policy. Paid a high premium for having a suspended DL. Recieved paperwork which required my signature which I promptly mail back to them. This office was assigned to my policy. In three weeks policy was cancelled without notice.It wasnt until I notice a refund on my debt account. I called the office for assistance. I was told that it was cancelled because I had a suspended license. I asked why was I charged a high premium then? They covered me for a month and returned 70 of the 189 I paid. So I basically got rob over a 100 dollars for a month. I wasnt in better hands like they say. Smdh. This is way I dont trust insurance. Theyre quick to take your money for nothing.

I have never had a bad experience with insurance until i met Brent Nord. He has the worst customer service. I suddenly went from 120 a month to 185 a month within the same policy. I called him to figure out why it had jumped and it was because he for some reason didnt take my payment for november. I said when i called you you would not take my payment (i thought was odd) and i needed to call back in two days. I called back and he still wouldnt take my payment and said that it would come out next month for two months worth, i said i cant afford that i want to make a payment now and he said that he cant because his computer is not working, so i said ok ill wait then if it is only one month that i have to pay for 2 months worth, and he said yes. well it is the second month and i am being charged 185 again. I called them and they said that is my new policy. I said WOW was i going to be told this. He said oh i thougt i did tell you. I told brent that he is not trying to help me and he said sorry, so i said you would rather lose a customer than help, he gave me no response on that question, i said i am going to cancel with you and go elsewhere and he said that actually sounds like a good idea, i was amazed and astonished just speechless, so I decided to write this review. i now have an open investigation on Brent Nord. I would never reccomend this guy to anyone. EVER!!!! And those were not even all the problems I had with this guy.

Brent is a great guy been with the company for 21 years

Brent Nord has been my agent for many years and has always been so responsive to my questions and concerns. He has helped me immensely.