My dad doesnt get around to well and his car needed a new registration sticker so I took it here for him to get inspected. Pulled into the instructed bay and they asked for the insurance first thing. Pulling it up on my phone, I realized my dad had sent me the wrong insurance card, so I called him real quick and asked him to text me the correct one, which wasnt a problem. At least I thought it wasnt... Instead of just getting on with the inspection while I waited two minutes for the correct insurance card to be texted to me, they wanted me to pull through and go around to the back of the line. I wasnt doing that, so I left and went to Take 5 Oil Change instead, where they completed the inspection in less than 5 minutes and didnt even ask to see the insurance until the very end. Turned out to be the easiest, most worry free inspection Ive ever had, cant say the same for Kwik Kar Lube & Tune, unfortunately.
Customer friendly, very professional and very clean work areas. Cost for service is very reasonable.
I spoke with a woman on the phone, whose name I did not catch. I tried asking her questions about state inspections and her customer service skills via phone were not good. I felt she was very rude and did not help to problem-solve the situation, rather tried kicking me off the phone asap. She also said that utility bills and updated addresses on DLs were needed to prove residency in SA were needed for inspections. These were not requirements I had to show or prove when I passed my inspections in Bexar county the passed 2 years.
Best place i have ever seen to get top service at a good price.
Okay for a quick oil change, the price was a little high.
I needed to do the inspection for my car. They were very nice and it really was fast.
I had my truck inspected at this location and the whole experience was positive from the beginning to the end ; the manager and crew were fast and efficient, even after done I had the curiosity on ball joints replacement cost and Mngr was able to answer my question in less than a minute 💯I only paid $7 for the inspection and there was no hidden tricky fees
Super quick and friendly service. It took less than 10 minutes for the inspection. Will come back again if i need something.
Now this is great service from the meet and great to the oil change. Polite and knowledgeable ask for Chris.. reasonable prices based on your oil needs
Got an oil change, thank you so much for not trying to sale me stuff I did not need.
Friendly workers, fast and excellent service, I went for an inspection and I didnt know a lot about Texas and they gave the direction for Bexar county tax assessor- collector, highly recommend this place will come back for a tune-up
Been doing business with them for years! Great place, professional, kind and honest!
I have been a customer for a few years. Love this place
I have been coming to this location for nearly 20 years. Man, and now his son Chris, always offer quick and reliable service. There is never a pushy upsell, but when you really need something extra, theyll let you know. I travel FAR out of my way to use this location because I trust them so much!
Staff was friendly. Service was quick.
Gotcar inspected and it was not a long wait. The guys were very nice and courteous
Went to get my car inspected. Chris P met me outside when I pulled in, remembered that had called about thirty minutes prior, got me in and out in less than ten minutes, and gave me directions to the county tax assessors office. Did I mention Chris P did a great job? THANKS CHRIS!
It was great chris does a good job 👍good customer service 👏
Horrible....if you want to fill like a outcast go here without a mask .. they will make you sit outside in the heat..even if you are vaccinated.but you can go inside when its time for them to get paid.will not be back..
Awesome staff and one of the quickest places to get an inspection done at.
Been coming here for the past 12 years, with 5 different cars. Trust Chris and his team to take care of them. Never tries to sell you services you dont need.
Horrible experience worker would not speak clearly and when pulled up they were rude and unprofessional. I ask for a state inspection, I was ask to get out of the car and wait outside on a 90F weather. I was never told what was gonna be checked on my truck and was not told they were gonna enter my truck move my truck or that I was gonna be charged if my truck did not pass the inspection. Never ever coming back and never recommending this place to NO ONE
Quick service and good employees!
I went for my inspection, i was asked to wait outside my car, im unsure why, ive never had to do that.
Enjoyable as always... didnt have my up to date insurance card but they waited until I received my current card via email...
Very good customer service and will try to save you money
I’ve been coming to this spot for over 6 years. Never an issue with service and politeness. I trust Chris with my car! He never lets me down
This facility has been changing my oil and inspecting my vehicle for years and Ive never had anything but fast courteous service. Very nice employees.
Quit searching for a better place because you found it. They are so friendly and FAST! I live in New Braunfels and will drive just because I know I won’t have anything to worry about and will be treated right.
They are doing good job!!! And its wont take long time
Always a great place with great customer service did 3 car inspections this morning its like a revolving door guys are quick and always very friendly.
Super fast and friendly service. They dont try to rip you off by offering services not needed at the time I go in. All the techs are clean or just a bit dirty, not like junkyard worker dirty. The location area and the building itself is clean and organized, building itself isnt falling apart, unlike the other lube places Ive been to that are dirty and have trash overflowing. Overall great experience and will definitely be coming back in for my future services!
Horrible experience here. Extremely rude manager named Chris. Been a customer for years but Will never return.
Very friendly and very professional..great service..
We stopped right after they closed. Our car was over heating and it was me my friends and her little boy. Its 103 outside. The jackass inside refused to let us get water in the radiator. He said no way go somewhere else. I mean really??!!?? Couldnt let us just put some water in to make it home? What a way to gain customers.
Great Service !!! Attention to detail and quick. I have been using them for years and they are very nice and always working with a smile. Great family owned business !! Thanks
I went to get an oil change, The customer service was great, they are friendly, & fast service. I will continue to keep going there.
Always great service here. Thanks Chris!
Always fast, efficient, knowledgeable and fair.
I am so disappointed. I went in 12/31 for a quick state inspection, only to come back in my car for it to reek like cigarettes. I am appalled, I refuse to come back. Were your employees smoking in my car? Not cool. Happy New Years, huh?
Fast service every time. 20 min or less!
The manager in there its always very friendly and they always give a great customer service. I do my oils change every time and I do not have any issue with my car. You can trust they will take care of your car.
Very nice staff. A little limited on services offered but atleast they were honest about everything so thats a plus. Very easy transaction and they offer AMSOIL. Prices are fair.
Excellent service and fair price. Been trading with them for about thirty years. Ive been through kids, pets, and now son runs it and dad is retired. Super pleasant folks.
Fast, honest, no waiting, even took my car in 5 minutes before closing time. Thats real customer service with a Smile :) Almost all the reviews say the great things over and over. Ill be back and recommend this place. Thanks guys.
Cheaper than Jiffy Lube with better service. Ive gone to this place off and on for years and have never been disappointed. They are skilled and courteous whether youre getting an oil change or replacing your rotors. They also are honest enough to tell you when you dont need something done on your car- and that is hard to find. Highly recommend.
Chris always gives excellent service and I would recommend his business to everyone
Great place and great family
I come here every time I need an oil change and inspection. Been coming here for years. Love their services. They are fast and good at what they do. And they do it right. Havent had any problems.
Always have a good experience when I service my vehicles here. Have recommended this location and Chris to several friends.
Been going here for years. Great work ethics and customer service.
Great service from a great staff. I have taken two cars there for oil change and vehicle inspection. Both time I went there the staff was courteous and the service was fast and great. I will continue to use their services.
Great place will go back very friendly people
Terrible customer service, the older guy is just rude! The guy (I hope that is not the owner) did not want to take my insurance proof, had to go to Express Lube (They do for the same price, with a friendly staff). Also when I was trying to explain to him that my insurance company does not send the papers cards anymore (if you are paperless), he just turned his back on me, and told me to leave.
Seriously, the fastest oil change ever! Reasonable prices and very friendly service.
The best garage hands down. Awesome service, no nonsense.
SUPERFAST!!! Love these guys. Super friendly, quick. Waiting area clean. Will keep going back! Thanks guys!
These guys are great, come here every year to do my state inspection, have helped me with more then the inspection.
Always love the speedy service
Called them over the phone all the other places were super expensive although I didnt get a full synthetic oil change I chose the synthetic blend but I couldnt beat the price new best place for my oil change. speak to Chris hes awesome!!!
Horrible customer service by lady who answered phone. Do better.
Good folks over there. Ive been going to them for several years and believe I will continue to for quite some time.
I was in and out in 10 minutes for my inspection
Undoubtedly the fastest oil change Ive ever had. Very nice people and great service.
Great service really honest place
Its after ten years.
Thanks for opening on time Kwik Kar staff, its most appreciated.
I went in to get my car inspected yesterday and will definitely go back. I was in and out in five minutes and the staff was very friendly.
We needed a place to get a quick check of the vehicle we were buying and they were amazing!!! A definite A+++.
Great family run business providing fast, good service.
I had no problems with them good service and friendly people.
Was in and out quick getting a state inspection
Great and fast service. Very friendly and remember their regulars.
Great service and fast!! Very friendly employees.
I went to the location for my car to be inspected to get my registration. The mechanic was unable to remove the light plate to change the brake light bulb. I had to go to another location to get the plate removed. Since Id already paid for a failed inspection, I had to go back for the inspection to pass. After the bulb was changed the car passed.
Fast and professional inspection
Great customer service
Fast and friendly service !😁👍
Good service fast
Always great service!
Prompt service.
Fast service & friendly staff
Quick friendly service.
Great services and fair pricing
Courteous and efficient
Great job, fast and thorough
Fast, courteous, thank yall!!
Fast and efficient for inspection
Great and quick service
Great and fast service
Fast and great service
Are you open today?
Good atention
Great fast service
Not good
Super fast Service!!!
I used to take my car there
Fast and friendly
Very professional staffing