These wonderful folk are unfailingly kind and considerate of both my wife and me.I love the jewelry they offer; and I love that they treat my need for a watch battery replacement as assiduously as if I were buying jewelry.Thank you to them for being in business!
They have always done an excellent job no matter if it is a repair or new custom designed one of a kind pieces. They are kind and reasonable. After another experience with another jeweler I will never go to anyone else. I have trust and confidence that they will do excellent work and have excellent customer service. Go visit them and see what I am talking about.
I have visited Kazazians a handful of times and have never been disappointed. Their service is always top notch and their jewelry is beautiful. Thank you, Claudia, for helping me choose some beautiful earrings for my daughter!
I’ve been going to Kazazian’s Fine Jewelry for several years and have never been disappointed.Their work is and has been excellent. I used to be a Zales customer but immediately switched to Kazazian as soon as I found this store. Everyone is very professional and I’ve always felt comfortable with my purchase or repair of my jewelry. I highly recommend them.
Let me assure you that if you have ANY doubt about leaving your ring for repair...DON’T WORRY!! My fiancé purchased my ring 4 years ago in the Virgin Islands. I’ve lost weight and need to go down from a 7.5 to a 5. We took it to “another” jeweler who sized it and within 1 day a diamond came out when we had been told my ring would be re-tipped with the excess gold they were going to be cutting out. Shortly thereafter 2 additional diamonds came out. I cried and was so upset and put my ring back in the box until we could find another jeweler. 6 months later I researched and found this location online. I walked into very extremely knowledgeable staff!! Courteous, professional and extremely accommodating. You will not leave uneasy or not knowing what is being done. I was called several weeks later (I had to get it re-sized to a 5.5, add 2 diamonds and re-tip) and received back a better ring then when he proposed! It was gorgeous and I will never ask again where I should take my ring should I need additional service and my fiancé already picked my wedding band that was custom made there on-site by the jeweler. Please please give this place a try, you absolutely WILL NOT walk away disappointed!
I meant to leave this review a couple of weeks ago but anyway great experience!!! Very professional and friendly staff, they even laughed with me when I made a mess of the transaction, not knowing how many items I brought in and forgetting a watch at the store (I dropped them off for a family member, long story lol) and they were very helpful. Also I dropped off my ring to be repaired as one of the stones had fallen out and although it would have been more cost effective to buy a new one it wasn’t about the money, priceless sentimental value! The cost of the repair was actually cheaper than I expected compared to other places I have taken it too and they did exceptional work! Put the stone back, good as new!! Thank you guys! I would definitely recommend this place to anyone!!
I have always had such kind, compassionate service whenever I have gone here to just look, or make a purchase.. I trust the staff completely. I love the fact that they remember me even though I dont get over there as much these days. The staff has been there forever, and I like that obviously they enjoy their job! If your looking for a reputable jewelry store, look no further! I personally will not go anywhere else! I leave with a smile on my face every time!
I had my wedding ring resized here and they did a wonderful job. They said it was gonna take a 2-3 days and they had it ready in 2 days. Even with the mothers day holiday coming up. Thanks for making my wife happy and making me a married man once again!
Out of towner working an emergency response. Visited Kazazians to have my watch battery replaced on my lunch break. I had called beforehand, and they said they would do it while I waited. When I arrived, they were waiting for me! Watch battery was immediately replace (maybe 3 minutes!!!). Staff was personable and polite. Very friendly and engaging and the price was beyond fair! Highly recommended!
Most of the staff are super friendly and very helpful. I have had several pieces of jewelry custom made here.
Maria provided me great service, I recently bought a pandora bracelet so I am shopping for charms and when I approached Maria helped me find some charms and she placed them in layaway for me, I appreciated this because I couldnt go crazy with getting all charms in one sitting and some of the ones I really wanted are limited edition!I also have a hard time finding rings my size since I am always too big for the generic and even the larger size in all retail stores, she then informed they are able to resize a beautiful pandora ring I obsessed over. She was informative and quick to access my needs, absolutely happy with the service here.
I was so happy when they told me they could fix my wedding set. I had broken the prongs that held the diamond. Even though I had not purchased the set from them, they were happy to repair it. When I got it back it actually looked better than when I got it 36 years ago. I’m so happy! They will always have my jewelry business!
My fiancé and I came in with a partially-finished custom engagement ring that another jeweler was not able to complete. Amber and the jeweler were extremely helpful and willing to work with us to finish the ring based on our vision even though they werent starting with a blank slate. The finished product is beautiful, and was a reasonable price - no upselling or marketing gimmicks. We look forward to remaining customers of Kazazians moving forward.
I started visiting this store when I searched for a jeweler who could CREATE a dragonfly sapphire gold pendant, not a mold but custom. He did so wonderfully in less than 2 weeks on site. That was 7 yrs ago. Since then he has made 5 custom pieces for me and I’ve purchased several others.I have so much faith in there work I even introduced my parents & others to them.They are so friendly, have great prices, helpful and provide awesome feedback on ideas to make things.All in all, they treat you like family friends. You walk in and are greeted as if you just stepped on the set of “Cheers,” that old sitcom where “everybody knows your name!”I strongly recommend any work from simple appraisals to custom work be done here.I don’t go anywhere else.
Have purchased items and had items repaired here. Always top service and fair prices. Would definitely recommend if you’re in the market for new jewelry or need repair on treasured pieces!
Dropped my 10 year old wedding band and 11 year old engagement ring off due to my wedding band loosing an small diamond. They instantly said i needed new prongs or my main diamond would fall out. They fixed both anx polishes it up new! They were very sweet and explained everything to me. I will do business with them again!!!
My husband and I went in to buy me a new engagement ring and wedding band set with only a basic idea of what we were looking for. Amber spent the time with us to help decide exactly what we wanted and they made our custom pieces for us. They turned out absolutely beautiful, exactly like I wanted, and within our budget. They have amazing customer service and beautiful pieces. I highly recommend Kazazians.
My husband and I started doing business with Kazazian’s years and years ago when they were located in Ingram Park Mall. We have purchased items from the cases and we have had custom work done. I have never been disappointed!! My pride and joy is the 30th anniversary ring designed just for me. I drive across town to get to them in Rolling Oaks now. Always truthful and honest.
Amber was very sweet and kind. I did not feel pressured at all while in the store. I had a great experience, and I WILL be back. Thank YOU, for your service and kindness. You really did help make my birthday better💛.
I finally found my jeweler for life. The staff is professional, kind and knowledgeable. Great product and prices.
Very friendly and very affordable brought a ring and had it sized the same day
Kazazians is by far the best jeweler in the San Antonio area, possibly the best in Texas. The staff treats you as family and when I purchase anything from them I know I am getting the best quality. They stand behind the jewelry 100%.A good example is when my son in law bought a ring for our daughter while he was deployed in Kuwait. I knew they would sell him a great quality ring at a great price. They actually gave us a better price because of it.I have taken my late Mothers ring to them knowing they would give it the best care possible. And they did. We have bought many pieces from them and they even created a necklace for me.They truly are like family and we trust them completely. You will too.
New to the area and my fiance damaged her ring so we looked up the reviews for local shops and this one was nearby so we tried them out and we are amazed with the result. No only did they repair they rebuilt the setting so we wont have to worry about future repairs. They did the work quickly and for an excellent price and even appraised the ring for us. Thank you Kazazians.
Just bought another watch from this fine jewelry store .I have been doing business with them for over 20 years. They have some of the finest jewelry in San Antonio. Their employees are extremely courteous, helpful, and polite. I would urge anyone looking for that special gift to stop by their beautiful store and be pleasantly surprised.
Ive known these guys for 14 years, they did my wedding set and have done 2 for my husband. They are always friendly and kind and take time to do what you are asking for. This is more of a one stop shop for me when it comes to jewelry these days. They really have been proving that they can take care of your needs with any artist flare. Thank you Kazazians! The Allen family appreciates your work and service and friendship!!! 👍🏼😊❤️
I am so glad that I found Kazazians Jewelry Store! It is so conveniently located at my area mall (Rolling Oaks) in San Antonio, Tx.The jewelry is beautiful and very reasonably priced. The staff is really nice and very knowledgeable and not pushy like at other jewelry stores.My experience there is always wonderful! And again, did I mention that the jewelry is beautiful?If you go to Rolling Oaks mall anytime, check out this store...you wont regret it!
Had a beautiful mothers ring designed for me. Completely blown away by the craftsmanship & beauty of the piece. Its exactly what I wanted. Everybody was extremely helpful & friendly. They worked with me every step of the way to make sure that I was getting a high quality ring for a good price. I definitely recommend this place to all. I know Ill be going back again. Saw some gorgeous earnings that would match my ring.
Can’t say enough about the FANTASTIC customer service provided by Amber and her associates/boss. It’s extremely rare these days to find someone who goes the extra mile and puts their customers needs first!!! You can bet that I’ll go back to Kazazian’s in the future for all of my jewelry needs.
Great service and great deals the best jewelers in rolling oaks
Favorite Jewelry Store! By far this is the best jewelry store Ive ever purchased jewelry from. I purchased a necklace from them in 2013 and since then Ive purchased more necklaces and an engagement ring. They have a high standard for jewelry and customer service, pieces of jewelry that are hard to find, and they simply dont hound you to make any decisions but they offer a great amount of help to see you leave happy everytime. THANK YOU!
I just got a new watch band for my iWatch. Brought it to Kazazian’s at Rolling Oaks Mall and they adjust it perfectly, for FREE!! Friendly folks and obviously great customer service.
Wow... I was so sad when a diamond fell out of my engagement ring. Once we arrived we spoke to Maria who assured us they should be able to repair the ring with no problem. She was absolutely correct. Amazing customer service, positive attitudes with everyone who worked there not to mention the amazing job they did repairing my ring. (Diamond is floating.. the gold around it needed to be fixed) It looks better than new. I will absolutely be going back and referring people i know yo this store. So much nicer than other places who just try to upsell you. Thanks again!
Great service. Quick and very reasonable. Small shop is set in the back of a Souvenir Shop near the corner of 5th Avenue and 35th Street. Guy is very nice and gets the job done quickly. Prices are very reasonable, especially for midtown. They do basic watch repairs, battery replacements and band adjustments.
We had a sapphire ring made and it is just beautiful. Always friendly and great customer service. We will going back soon for another piece.
Kazazian Fine Jewelry is amazing! I adore all the staff there. They provide amazing service and have beautiful pieces of jewelry in their store.
The lady who has worked there for 18 years insulted us. We are a May December couple happily married. She interrogated us on our age, our kids age then proceeded to talk bad about younger/older couples. I almost asked so you are a marriage counselor? We are madly in love for over 3 years.We will never go back. We were there to buy our real marriage rings not to be told about failure. And we don’t care about her boy friend.She needs to mind her own business.
Will never buy anywhere else! Great products and has a jeweler on hand! Great staff and always helpful! They have even helped with jewelry that had been purchased elsewhere!
Great place for custom made items! They will work with each client to create your design. While there a lovely lady showed me a magnificent ring made just for her Beautiful!
Great Work. Claudia took good care of us. The Ring looks perfect. My wife is very pleased. I would definitely recommend bringing your jewelry to Kazazian.
They did such a great job making a bracelet for my college graduation! The owner is very friendly and always recognizes me when I walk in. Great costumer service!
Kazazians has been an eye catcher for me for years...my best friend bought her wedding rings there sometime before 2008...June 8, 2014 Thomas Murphy asked if the malls where open I replied yes... Didnt know he was referring to jewellery stores... Found the wedding ring that is on my finger TODAY....we have made 6 total purchases...MY RING, his ring, a chain for my cross, Saint Christopher Charm, gold chain for him, diamond earrings for me...totally nice to be recognized when you walk up and called by name...cross sale pending with Maria NOW....
We highly recommend Kazazian because theyofferoffbot excellent service and incredible looking jeeerly!
Great Family “Team”Super friendly and Helpful year after yearGreat quality and value!
I was referred to Kazazians by a good friend about 15 years ago as I wanted to see about changing the look of my wedding ring. I was very pleased with the wedding ring they made for me. It was high-quality and was made exactly as I wanted it. It was also surprisingly affordable. I had them make me a second ring using stones from other rings that I no longer wore. Anytime I wear it; people always ask where I got it and say that it is so beautiful. They have always serviced my wedding ring to make sure it is still in tip top shape and have also repaired other jewelry that I have brought in. Anytime I have gone in to the store, the staff was always very knowledgeable and seemed very happy to help. I always feel very welcomed by the owners and by the staff when I go there. I would recommend Kazazians to anybody looking to purchase jewelry or have custom jewelry made it to have any of your jewelry repaired. Their prices will not break the bank. Just stop by and see them and they’ll take the time and give you a quote. Their workmanship is top notch.
Love this place! I take all my watches to them for battery replacement and/or repair and theyre always accommodating, friendly, and fast! And, they have many beautiful pieces of jewelry to select from and can custom make anything for you at a reasonable price. AITorres
Very friendly staff, had my college ring bent and they fixed it. They did a FANTASTIC job!!! Would recommend them to anyone needing jewelry fixed or cleaned...the owner was amazing and was very professional
They fixed my wedding ring in 2 days! I always feel like a valued customer. The only jeweler that I will go to!
The staff here is wonderful and the jewelers are excellent. They created a mothers ring for me from a crude drawing. It came out SO much better than I dreamed! I will not shop anywhere else.
If you would like to buy jewelry there then by all means. I have nothing against their jewelry; what I do have against them is there poor servicing on watches. So I would recommend avoiding purchasing watches there and getting them service. I took my watch to get it serviced ( mind you in pristine condition with no scratches on the back or bezel) because it had an internal clicking noise (most likely a loose screw) and all I wanted was an estimate to about how much the repair would cost and would have to wait about a week ( no problem there). My problem became within the following week when they called me and told me the watch is ready. Which I still never gave the ok, so for all I know the repair could have been 100$, however the repair ended up being 20$ which is doable (even at that no complaints). My major problem is when I got my watch back, and the back of the watch had major scratches and dents on the bezel. Like I said my watch was in pristine condition (it wasnt a cheap watch but it wasnt the most expensive one either), and Claudia bridal sales consultant immediately came over and made excuses. For example she asked if they changed the battery here, I said no, and she replied back saying that she wasnt responsible for the scratches or damages on the watch. I immediately told her they had to open the back to resolve the internal clicking. They semi-buffered the back and were scratches still being notable. Now I know many people think its just the back, but this watch to me holds sentimental value and even at that there should be no excuse for this kind of half-job on it. So I would not recommend bringing any watches there. Like I said jewelry, by all means, thats fine. This store came to me highly recommended and to have this deception about the store is the reason of the one star.
I checked out all the jewelry stores in the mall, and this one easily stands out. They have a jeweler on site, and Mr. Kazazian seemed more friendly and sincere than others. I recommend them for purchases, repairs, and appraisals. Claudia went above & beyond as far as customer service after the sale!
We have been customers of Kazazians for over 14 years. The customer service is amazing and they recognize us the moment we walk into the store.
I couldn’t be happier with the customer service. The gorgeous engagement ring they crafted far exceeded my expectations. Absolutely stunning!!!!
I’ve been here twice and this is the best place in town to fix my bracelet.
My fiancé and I ordered a ring enhancer from another jeweler that did a less that satisfactory job of fitting it to the ring and an even worse job of trying to fix their mistake. We tried to find a place to make it right as we didn’t want to take it back to the same place. We ended up trying Kazazians as it was close to where we live. I don’t think we could have made a better decision. From the moment we stepped into the store everyone was incredibly friendly and they were able to help us with our problem. As our wedding was coming up soon, we were on a little bit of a time crunch and Kazazians was even able to fix our ring within the week. They have definitely gained two loyal customers after the service we received when bringing in a product that was not even there’s. I have no complaints and would strongly recommend them.
Claudia provided my fiance and I with an amazing experience. My ring is absolutely stunning!!
Bought my fiancee and I engagement ring here she still hasnt stopped smiling saying how beautiful it is( 3 months now).lol
I went in there about 2 weeks ago... spoke with Claudia, she was very nice & informative. My fiancée & I left without a ring because we did not have the 20% down plus I wanted to continue looking. Long story short we continued to look and well we found a ring at a different store she called me 3 days in a row while I am at work, she asked why I didnt come back in. I explained to her... she proceeded to ask me questions about the ring, where I got it, how much we spent. Which I didnt mind answering the questions. But my complaint is when she seemed to get upset that we went to another store. I told her the deal we got and then she said she could have done something better (that was not the case 2 weeks ago) then she proceeded to try to make me feel bad by saying I guess I am just a horrible sales person. Quite frankly, if you had better deals to offer... you should have offered them 2 weeks ago not when I tell you I went to another store ...
I AM ON MY 5TH CUSTOM RING WITH THESE GUYS!!!EXCELLENT PRICES AND LOVE THESE GUYS THEY ARE GREAT!!!
Always Friendly, Professional, Knowledgeableand unbeatable prices!!
Love this place,Maria always is helpful she definitely hooked up me and my wife with our weeding rings and all our jewelry we get from them awesome place and good prices
I have been following Kazazians since they opened up in Ingram Mall when they first started. I will never forget them because I recall the time that I would spend hours in there store for months and then I started to tell everyone that would pass by their store about the location and just how great their prices are and that this was the place to be and buy their jewelry was the best. I for years tried to purchase many things from them when I was much younger with the pay of $4.75 hour obviously would not pay bills and jewelry at any time and anywhere. Until the day I got married I passed by with cash and bought our wedding bands from both COUSINS and at the end I was given a great price and I was also able to get my baby at the time some diamond earings as well. Not only did I get a great price but I also made some great FREINDS FOR LIFE. Both the owner and his cousin runs the place and I WILL ALWAYS BE APPRECIATIVE ON EVERYTHING THEY HAVE DONE IN THE PASS 15 YEARS I HAVE KNOWN THEM. Thanks KAZAZIANS for being the best JEWELER I have seen and for just being great PEOPLE.
Been going to Kazazians for years because of their fast, friendly service and reasonable prices. I trust only them with all my jewelry!!
Great customer service and awsome team. Great prices and Proffesional best of the best Jeweler! Harout is amazing!!
I luuuuv Harut he is amazing and ms Claudia is the best sales person ever
Very good prices, amazing customer service.. Very fast service and experienced
Exceptionally Great customer service
Best jewelry store in San Antonio for any type of jewelry repair!
Awesome service!!!!! Love this place !
Honest true passionate people
Always takes care of customers need first!
Great craftsmanship and more than fair price. I will definitely have them make me more jewelry in the future. Thanks everyone for the great customer service.
This place is not to be trusted. There are better places. Be careful and do not be fooled.