I love Orange Theory Fitness! Jared, Matt and Michael are super motivating and ensure you are utilizing proper technique. The gym is very clean, everyone is professional and yet very informative. I dislike working out, but this place keeps my mind and body engaged. Classes are never the same. I believe the best bang for your buck is unlimited classes. It allows you to add classes at your convenience on the app. Unfortunately, the 6:15 am classes book quick so I try to book a couple of weeks in advance if I know my schedule. I joined this gym for my mental health and it has definitely made a change in my life.
I like what Orange Theory represents as a form of fitness.However, their business approach is deceptive: I took a free class and decided to join. After joining, I realized that the majority of the available class times that I could attend are booked in advance (say 10-14 days). Second, I had waitlisted for a class that started at 0615. I received a text at 5 am letting me know I was able to attend and asking me to confirm Y or N. Well, at 6 am when I woke up I put N. 3 hours later I received a 12 dollar charge for no-showing. So are we required to continually monitor our phones at all hours of night and early morning?Decided to call and cancel. Mind you...Ive never taken a class as a member. The polite guy I talked to on the phone tells me 1) I cant return the 110 dollar bracelet Ive never used, and 2) Im going to be charged a months membership fee to cancel. But at my first visit I was told there were no cancellation fees and contracts.Giovanni (I think thats his name), if you read this, please know you provided great customer service on the phone. Its not your fault dude.
Been coming here over two years, coaches are usually great. I was running late and tried calling to ask if it was fine or if I should bother coming, and like usual they do not answer the phone. I walked in 8 min after a 90 min class had started and was told it is a safety hazard to join in, and told me to leave.I was told this is because after the 5 min mark the coach won’t get paid? Are you serious? Ridiculous.On top of that they charged me a $12 cancel fee for a class I drove 25 min to show up for.I then proceeded to try to cancel my membership and was told they couldn’t process it.This place does not deserve your money
My name is Jonathan. I am 30 years old. Ive never actually joined a gym before. So this was the first time actually doing a workout. Ive always had a strenuous job as an electrician so burning fat is an everyday occurrence for me. However over the 15 years in the trade Ive had numerous injuries including herniated/bulging discs, sciatica, loss of mobility in my right hand due to tendon damage and other nerve and muscle pain. Ive been managing my pain thru stretching and just staying active. Ive gone thru extensive chiropractic treatments, physical therapy, and decompression. Ive also received several injections into my back so I could function and walk normal. I went into Orange Theory thinking this was a good choice for me because I need to work out my entire body, need a coach, and being recently divorced, needed to put my mind to something meaningful. What could be more meaningful than physical health? So I went for my first time. It was a bench mark day for rowing. I was nervous at first because Im new to this and wasnt sure Id perform well due to chronic pain. However, from beginning to end, not only did I have fun and learn a lot about my body and my limits, but I found that these workouts are doable for anyone. So thankful for this opportunity to better myself and do it alongside others.
I walked for days with my family on Vacation in California and that would not have been possible last October!!! Health and Wellness is a process...enjoy the journey
Trainer Shani was amazing. The young lady at the front desk Avery was the best, seriously. Give her a raise, please!!!
Orange Theory in Alamo Heights has meet all my quality standards since the very beginning. The format is very effective, the classes organized well. Curtesy and professionality are key factors here - 5 stars without a doubt. Good job guys.
Its a great workout in the perfect amount of time, I love knocking it out super quick and theres lots of class times to choose from. The coaches and staff are wonderful and encouraging!
Great environment to keep up ones fitness. Great coaches all the way down the line. Great classes every day. Encouraging staff.
Great staff! Motivating workout with a motivating coach. You work hard for an hour and its worth it. If you need a little extra motivation, this is the place. A nice mix of strength and cardio. Highly recommend.
Lots of fun great coaches great place to work out look forward to every workout getting into the best shape of my life
Been coming here since mid March. Started out working out twice a week and although I wasn’t loosing weight I was also not gaining any with no change in diet. After a few months I increased my frequency at the gym to 4 times a week and started seeing better results. Now I’m hooked and I’m usually there 5-6 times a week. Staff is great and friendly and trainers push you to your max capacity which I love. Especially enjoying taking Michael and Andy’s classes but all trainers are great!
OT Alamo Heights is a great place to workout! The trainers/instructors are so encouraging and fun to work out with. The classes are high energy and it is suited for different levels of fitness. You can definitely go at your own pace. Highly recommend them!
Not helpful at all with managing membership issue, especially once COVID hit. Requested for main person to call me back and never did!The app is also a headache for scheduling and another OT studio kept my monitor to fix, didn’t return it in my self addressed packaging!
Love coming here! I have been attending classes here since they opened. Desk staff is so friendly and love Coach Michael and Spenser. They always push me and give me alternate exercises for things I can’t do.
By far one of the best places to get your work out in. No one class is the same and they are constantly having challenges that motivate you to become the best version of yourself. The coaches and the staff are always so friendly and willing to help; whether that be with scheduling or with moderations to the exercise. They really make you feel like we are all family when we are there.
This work out and location are highly recommended. I actually look forward to going to exercise! If you havent tried it or are hesitant to get started, start here! The coaches and staff make it easy and encourage you every step of the way.
Outstanding coaches and staff. All fitness levels can do the workout. You will not be disappointed!
Such a fun and addictive atmosphere. All the trainers are very informed and always excited to start the group workouts. Even at 6:15 am! Ive been going to OT classes all over San Antonio for over 3 years and enjoy the always changing workouts and wonderful staff!
Absolutely love this location! Every coach is personable and pushes you to reach your potential. My favorite part is the community feel. Definitely recommend
Love the studio, front desk is amazing, instructors are awesome. Workouts are never the same! Love it. Def recommend!!
Great place to workout, the staff is friendly and the instructors are dialed-in and highly engaged, they take the time to go over workout details and provide instruction. Thanks OTFAH, keep up the good work! #getafterit
I love Orange Theory. I have never liked to work out much but after starting Orange Theory, I am so glad I went & feel so much better. I now work out 4-5 times a week. I can not say enough about the coaches & staff at OT Alamo Heights!!! They rock!!!!
Working out at OrangeTheory Fitness Alamo Heights gives me structure and allows me to set my own pace. The coaches and staff are welcoming and supportive. Great music, great community, and great place to sweat!
OTF Alamo Heights is the best hour workout Ive ever attended. The staff and coaches are extremely inviting, encouraging, and motivating. They make it easy for me to look forward to going to every one of my classes!
OrangeTheory is the only fitness program Ive been able to stick with - a year and a half so far and no plans to quit! Try it once, I promise youll be hooked!
I had a great experience for my 1 free class but an extremely sour experience when my boyfriend and I tried to sign up. I was completely ignored when I walked in and the women working were incompetent and rude. They let my boyfriend into the class stating “I wasn’t signed up” even though he called for both him and me earlier in the day and reserved our spots. There were multiple spots open at the time he called. I even have an EMAIL saying “you’re in - you’re off the waitlist.” I was told to go home.
I love this gym, ALL the staff, the workouts and the results. Couldn’t be happier. Thanks to all the coaches for making it fun and inspiring.
OTF is a great workout. The coaches are encouraging and motivating, and each workout is a little different. The app is awesome and so easy to use!
Orangetheory has easily become my favorite way to workout! Love the high energy, awesome staff/coaches, and family like community at the Alamo Heights studio. The workouts are always challenging no matter how long I’ve been coming, and anyone who’s been to an OTF workout will testify to the results. I will never regret having stepped into this studio! Best decision I’ve ever made for my health.
Great place to workout with an instructed class. The hour goes by fast, the music is cool!
Love this place! The staff is so motivating and helpful and the workouts consistently different so your body doesn’t get used to the same ole same ole. Must try!!!
A workout that pushes me to work at my absolute best! Challenging, fun and always different! Love the staff and coaches!
Orangetheory delivers results! I really like its acceptance of and encouragement for all participants
Love Alamo Height OT! Staff and coaches are amazing.... great you like part of the family!
I’ve never been an athlete and haven’t found a workout program i was motivated to stick with until Orangetheory Fitness. I love that everyone goes at their own pace, but the coaches encourage us to push just a little harder, go up on weights just a little bit when we can, so that my endurance and strength have increased noticeably. I also love that the workouts are the same across the country, so my sister in nashville and I can “work out together,” even when we aren’t. It helps me to be able to sign up for classes in advance and put them on my calendar - keeps me accountable! And the coaches are friendly, fun and encouraging! Now I’m at OTF almost every day!
This location is fantastic. I was hesitant to try OrangeTheory but found the staff is exceptionally friendly and encouraging in meeting my goals.
OTF workouts are a great way to stay interested and motivated during your 55 min workout. The AH location features 10 stations, lockers, showers, restrooms, and great staff. The front desk team are friendly and really get to know you. They are a big help in scheduling class or resolving issues. The coaches are each great in their own unique way. I love the way they push you during class, sometimes you need the nudge.The technology behind OTF is part of what keeps me going. It’s cool to see your heartbeat and to use that to give you a constant feedback loop during your workout. It helps you overcome mental blocks - you CAN do it, your body really isn’t that stressed (or it’s ok to slow down).I highly recommend this workout and this friendly location.
This studio and staff is amazing. I highly recommend Orangetheory.
Great experience exercising at OTF Alamo Hgts! Working out with these excellent coaches for 9 months! Stronger, healthier and motivated!
You are guaranteed a challenging workout every time, but you can always go at your own pace. You will get out of it as much as you put into it!!!
OTF AH is a great community! Everyone is friendly and willing to help with questions. Starting a fitness routine can be intimidating but OTF AH makes it doable.. and Im hooked. The coaches are great and encouraging and the staff try to help accommodate your schedule and any issues that might arise last minute. The only downside Ive experienced is that waitlists for classes are can get very long.
Best dang group fitness you can get! First class is free! Do it! Love it!
This place is great! The workouts are challenging, but I feel like they are never boring. The staff are extremely friendly. My only complaint is that most of the time, there are long waitlists for the classes. Sometimes, the class time is so popular you cannot even get on the waitlist much less in the class.. It can be a little it frustrating for me. My schedule frequently changes, so I often dont know exactly what time I will be able to work out until 24-48 hours before my workout. As a result, I have had to miss working out several days so far due to not being able to get into a class. However, this place is popular for a reason! Hopefully some of the issues with full classes/waitlists will be alleviated when the new location opens nearby.
I love OTF! Coaches are awesome and the workouts are the best way to start my day!
I love OTF! Incredible staff and the workouts are so different each day
Great coaches/staff with a positive atmosphere and challenging workouts!I love it 🙂
I love Orangetheory and OTF Alamo Heights is the absolute best! The staff, coaches are phenomenal and the entire OTF AH community is very welcoming... couldn’t imagine a better OTF location!
OT is where it’s at! Great coaches and challenging workouts. 🙌🏼💪🏼
I absolutely LOVE OrangeTheory Alamo Heights and all the people who coach and run the front desk!! Great workout!
I love OTB the fitness trainers are AWESOME you can get a great workout!!
Great coaches, helpful staff, challenging workouts and wonderful members!
A very fun way to get healthy.
Best workout and staff! 💚🧡❤️ OTFAH09
Great coaches and fun, quick work out.
Great Staff! Great Workouts!
Love it and all the coaches are great!
Challenging classes and great coaches and staff
Friendly staff, relaxing atmosphere
Great workout and motivating coaches!
Love every class, always different!!
Best workout ever!
Best workouts ever!
Best workout ever!
Best eva
Awesome place!!
Love this place!